A TRUE GEM OF A MECHANIC SHOP - HONEST, SKILLED, AND RELIABLE!…read more I can't say enough great things about Honest Tom's Auto! After a dealership completely misdiagnosed the issue with my car (and quoted me a sky-high repair that didn't even address the real problem), I brought it to Honest Tom's--and I am SO glad I did. Jeremy went above and beyond to figure out what was really going on. He took the time to thoroughly inspect, diagnose, and explain the issue in plain English. No upselling. No guesswork. Just real, honest expertise. He didn't stop until the job was done right--and now my car runs better than it has in months. It's such a relief to have finally found a REAL mechanic shop that not only knows what they're doing, but truly stands by their work. You can tell this place takes pride in their service and reputation, and it shows in every detail. If you're tired of being overcharged, misled, or just don't know who to trust--stop looking. This is the place. Jeremy and the team at Honest Tom's Auto have earned a customer for life.

Went to Honest Toms in Sterling, VA after a check engine light and misfires. They ended up…read morereplacing my fuel injectors ($3000). They have to remove all the intake components to get to the rear bank because it's a transverse engine, so I get there's going to be extra man hours involved. The problem is that the work of putting it back together definitely seemed rushed once I got in and starting looking around. The upper intake manifold has a bolt on the back to keep it stable. That was missing. The foam cover of the high pressure fuel pump that sits on top of the valve cover was missing, and the main underbody splash guard cover was missing. I guess it was too much effort to the put those back. The upper intake manifold bolts had 2 that were heavily stretched and deformed and these are not Torque to Yield bolts. And one was cross threaded. I had to use a thread chaser to fix that one and replaced the others. This all really makes me wonder what else they didn't do or didn't bother trying to do. I'm looking it over really well now to make sure they didn't leave off anything important. They acted like they were doing me a huge favor knocking 50 bucks off the price but honestly I would have rather had them charge $5 more to replace the bad and/or lost bolts.

I've been taking my vehicles to Craftsman for inspections and repairs, and they have always treated…read moreme fairly and professionally. Their customer service is outstanding, and they take the time to explain what they find without any pressure or upselling. The staff is friendly, knowledgeable, and genuinely cares about their customers. It's hard to find an automotive shop you can trust, but Craftsman has consistently earned my confidence through their honesty, quality work, and excellent communication. If you're looking for a reliable place for vehicle inspections, maintenance, or repairs, I highly recommend Craftsman. Five stars all the way!

I had great service! Employees were welcoming and friendly. They understood the problem and got…read morethe work done within a reasonable amount of time. They are a reliable crew in Ashburn!

honest, reasonable, does good work! A simple set up, so no…read morebells and whistles - but you will be comfortable in knowing you'll be treated honestly. Wish they weren't as remote as they are though!

This place, owned and operated by Morshed, is an excellent place for your autos fixed. Both my wife…read moreand I love German cars and we have Mercedes and BMW. My Mercedes needed brake replacement. Dealer wanted close to $5,000 for replacement. Morshed charged me only $2,800 and said it will be even cheaper if I did not insist him to get only the Mercedes OEM brake pads and rotors. Awesome job! It feels like a new car. Dealer gave me a list of another $2,000 worth of recommended stuff. He said I only needed the brake fluid flush only. What an honest guy! He put the best battery in my BMW and it is running like new! Dealer wanted double. I have relatives who own BMW and Mercedes and they routinely come here. They are also very very happy!

Let me start by saying that I have lived in Norther VA since 1998, have always done all of my…read moreregular maintenance, and have ALMOST ALWAYS disappointed when forced to take my vehicles to a shop. My vehicle had and A/C issue; cold air while driving and warm air when stopped. I read several reviews of different shops and avoided the ones that previously failed me. This shop had been around for many years and people kept mentioning honesty. They set up an appointment and my wife was greeted politely. They had the truck all day but I knew that they had to reproduce what I observed, draw out all the refrigerant, add leak detector, and recharge the system. They did not find any leaks but kept it 1/2 more day to see if a leak was detected. The vehicle was cooling beautifully. The technician called me and explained the diagnosis that was done. They could suspect the compressor but it was cooling very well; likewise with the fan. Basically there is nothing to fix! The only change they made was to add 1lb of refrigerant. I appreciate the honesty of this shop. Many could and would have scammed me out of a big repair. Although I don't like taking my vehicles to shops, I will trust this one when the need arises again.

i call and ask questions they are upfront with pricing.....they always come back around that price…read morewhen finished which is always helpful for the budget! give them a try...you won't regret it!

Tremendous service. Mike and Leon are outstanding people. Customer friendly and honest about your…read morevehicle needs. Highly recommend the shop.

For 20 years Elmwood Auto Care has provided my family and friends 100 per cent professional and…read morehonest auto care. Sometimes they are very busy as many people depend on them but they will be honest about estimates and reliable if they schedule you. A family member from Annandale drivers over. If I get stuck, the tow service brings it to Elmwood auto care. They have done amazing recovery with transmissions, and entire steering columns for me.

Excellent service and they are very professional. I have replaced my Jaguar 2013 brakes couple of…read moretimes here. The price they qoute and the service they provide is top notch. Also replaced a coolant reserviour which had a leak after 80k miles, no issues after the repair and much less than the dealership qoute.Its been a year since repair and no problems. Like most people I trust these guys with my car. One of my friend also replaced his audi Q5 brakes here 2 years back, very happy with the work and price. Recommended this car sevice to multiple friends . If you have a premium car double recommend this Auto MC2 .

Excellent price and professionalism. Create communication and expectations on time. I'll return…read morehere for any more services to my car

Took my outback in for service. They don't try to sell me services I don't need. They do the job…read moreprofessionally and on time. Their staff is always friendly and welcoming. Highly recommend giving them a try.

Awoke to a flattened tire and hopped online to find a nearby repair shop. Craftsman Auto Care in…read moreChantilly was at the top of this list, and now I know why. My experience today was A+. I called on my way over to make sure they were open, and the tech who answered the phone assured me I could come right in and got me registered as I headed their way. It took just under an hour for the team to evaluate my tire, spot the screw that was causing the leak, patch it, and fill it back up. I was able to work from a well-appointed waiting area with plenty of seating, Wi-Fi, outlets, snacks and coffee. I would definitely recommend this shop for their efficient operations, welcoming team, friendly atmosphere, and a job well done.

Everything!!!!! Mike and team exceed expectations every time we go there. My family and I wouldn't…read morego anywhere else.

2 Stars is fitting overall. I don't know how this place has the reviews it does, I genuinely was…read moreexcited to see the community pour so many thoughtful reviews but now I'm not sure. I paid over $450 to assess why my air wasn't cooling at a expected rate Ex: 20 minutes to just become slightly cooler & then barely cool once it finally gets there. This did not include dyes to check for leaks, this didn't add refrigerant (apparently was pretty under utilized for a 2015 car, which may be a clue in itself since I've never had this serviced), this didn't charge fans, this didn't change filters, fluids, this was strictly a "diagnostic" fee. The next step was to add dyes and maybe check into the condenser & compressor .. which wasn't made clear if that had been assessed for performance or not. I don't know what that would have cost! I didn't get further communication on this. My air is still not performing or improved, as I'd hope and I'm out near $500. I've been going to this place over the last 6 years for here and there services. I've mostly been fine with those minor services but the price is definitely steeper than others in the area. I didn't mind because as the reviews would show - they don't press and harass you to do more .. and I figured they likely have an edge in quality based on reviews (I do lack experience with mechanics). Either way, I have tried numerous times to get my records from this business so that I could keep track of my oil changes and services, as well as to have in hand the record of the air conditioning diagnostics already performed ...so that I can actually fix the issue. To which voicemails have not provided any call backs, one time I got through to a nice woman (do not recall name), told her what I was looking for, she said to call "Donna" (manager I believe) at another number .. so I do that, speak with Donna twice asking for this information, she takes name & number and says she'll get back to me, still I wait, weeks go by, nothing. It's just unprofessional. Over it.