I personally is the service dept. Monthly as I drive A LOT. They are always kind, attentive, and very welcoming. This is a great dealership and I'm a happy Kia owner! read more

Their service is quick and accurate. They are enjoyable to work with. They washed my vehicle and even put tire polish on. An engine alarm light came on so I called Daytona Kia. I spoke with Jimmy Z. He set up an appointment for 2 days later. I was going through Daytona the next day and asked if I could drop off the car early. He agreed. Even though they were very busy the next day, they repaired my car that day and I was able to pick it up on my way back home. read more

If I could give 0 stars I would. Went in expecting to leave with a car but I was then told to come back the next day and call the phone number on the card. I called and text and barely got any response. I thought maybe I should go into the dealership for a better service just to get there any never be acknowledged. No one asked me if I needed assistance, service or have a general question. I stood for 30 minutes before I made the decision to just leave. When I got home I sent a text to the sales guy I was working with day 1 and still no response. I wouldn't recommend this place of "business" to a dog. Horrible service and experience read more

Daytona Kia's Loan Dept. Sent a promotion to pay off my lease payments up to $9750.00 When I arrived, we noticed every car had a market adjustment addendum added to the window sticker of $6,000.00 - $10,000.00 over the full window sticker, for basically $250.00 of useless products. I spent over an hour waiting for my appraisal from the sales manager, even though no customers were in the showroom; the manager never looked at my car, so we left. The salesman was courteous and pleasant, but the sales manager needs some training. This promotion seems like a SCAM, as the overcharges on the addendum were equal to the payments they promised to pay. read more

We've come to this KIA service several times for issues with our 2016 Sorento. We've worked with service advisor, Jimmy, who has always been easy to deal with and respectful, however we have had several major issues while working with this location overall. We initially brought our SUV in for a broken head gasket that caused a huge leak between the oil and radiator plus all of the internal tubing. It cost close to $6000 to repair but we were just glad to get it all done and have a reliable vehicle to use for our family. When we received our car back, our side mirrors (the electrical components) were no longer working, nor was our front windshield wiper...we texted and let Jimmy know because we were surprised that we got our car back with two issues we didn't have going in...we had an appointment coming up for something unrelated and decided we would address the issues at that appointment because after our car being in the shop for 2 week, we were just glad to be able to use it again. Big mistake because we should've brought it back that day and demanded they fixed what they broke. Unfortunately, several weeks after this major repair, the exact same issue happened after leaving a doctors appointment. The head gasket broke, oil leaked into the radiator and we had to get the car towed to KIA. We brought back up the issues from the things they broke while servicing us the first time, and although the pats from the previous repair were under warranty, they charged US to fix the windshield wiper THEY broke and did not fix our mirrors. It was unreal. They did they repair, again, and gave us our car back....with a new issue we did not have at all prior to. We couldn't believe it. This time, the air was no longer blowing cold. We brought it back and contacted Jimmy, who had the AC recharged and working fine. We also noticed our phone holder, one of the magnets that sits in the vent that holds a phone for GPS was missing...they either stole it or dropped it and lost it during the repair. Very frustrating and unacceptable. A few days later, a car started having more issues that we never had before. Now, the car will not accelerate at times in the middle of driving, while pressing the gas and the brake lights went on while the car was completely turned off as if the pedal was being pressed. We contacted Jimmy again and are now requesting to deal with a manager to get our money back for the repairs they charged us for that they broke and to demand they fix our vehicle the right way on their dime. It's so unfortunate that they tried to take advantage of us and truly absurd that we are not the only family who have brought a vehicle in to be serviced and got it back with several unrelated issues. They are going to have extreme legal issues. I would not trust them to fix anything and would never recommend buying a KIA just because of how bad the service is. So much time and money wasted bringing our car here honestly. It shouldn't be this difficult. read more

I got right in and the process was smooth. I got a free car wash. Everyone was helpful

they bait and switched us late 2025. Place fake ad, for car under Bluebookvalue. We made appt to see it, and it could not be found.

If you can, take your car anywhere but here. They cause more issues than you come in with and then make you pay to fix them. The broke my door when I came in to have a window fixed. They unscrewed a washer causing oil to leak all over my garage floor and then forced me to pay for an oil change for them to fix it. This didn't install a seat correctly and I had to go in again, and then after they said it was fixed, I had to ask them an additional three times to fix it because the leather wasn't on it correctly and it didn't cover the whole chair. Also while I don't blame the young men who provide the shuttle pickup/dropoff. The sales and managers lie about it. They forget to add you to the pickup/dropoff list and you'll find yourself waiting over two hours and having your calls ignored and texts unanswered. read more

Dealership commits FRAUDULENT ACTS. They mail out notices that state you have won specific amounts of cash money, they even give you a phone number to confirm that you've won and that you only need to show up at the dealership to collect. When you show up you get no money and they try to sell you a car. "David" the manager lies telling you that you didn't win. This is classic "bait and switch" tactics and is FRAUD. DO NOT, UNDER ANY CIRCUMSTANCES buy from this disreputable dealership. I gave the dealership 1 star in order to post the review, they deserve NO STARS and should be investigated for fraud by the Attorney General's office for taking advantage of the general public. I see LOTS of such complaints on this page. I filed a complaint with the Florida Attorney General's Office. If enough people do the same, PERHAPS something will get done about this type of treatment and fraud from Daytona Kia. Since posting this review, I have filed complaints with the Florida Attorney General's Office as well as the US Postal Service. Using the mail to perpetuate a fraud is a FEDERAL OFFENSE and I want to see justice done. read more

01/14/2026 Big Red was awesome he made my trade in smooth and easy no stress & no pressure. I'm loving my 2026 Kia Sportage. The staff was very friendly and welcoming. Even though they stayed past closing to get the deal done. This makes my fourth purchase from Kia. Thank you to the Entire staff special shout out to Big Red for making it happen. read more

JR made our experience a great one! He handled our situation and budget to the best of his ability and we left with a car that we love! read more

Daytona Kia - Ford Edge ST - Car Dealers Near Me - Daytona Beach, Florida

Went to the Kia dealership and there finance guy Jayden would not speak to us directly. Was sending a salesman back and for between us. I insisted that I would not leave until I had answers. Jayden finally came out with a piece of paper saying that it was the receipt showing that the vehicle was paid a few minutes ago. Called my bank to verify and they stated that the dealership called that day to get the payoff but they still haven't received a payment. read more

Jimmy in service is the best. He was kind, timely, and went the extra mile by giving my car a good wash . If you need anything done to your car, go see jimmy at Daytona Kia service center! read more

They are sending out "LADY LUCK" game pieces showing if you've WON! although it says IF you match straight across on one of your 3 pull tabs, you are a Winne! LIES....WE GOT 6 red diamonda, of course I'm skeptical so I call. first woman in Sales said Oh No, NOT a SCAM! 2Nd woman (as yes I called again), said oh NO "you have to come IN, with your gamepiece to SEE IF you're a winner"! truth....as buried In the very tiny print is also says your SERIAL NUMBER has to match! naturally, they can't check thatnover the phone...nothing but BS! IF a dealership goes to this extent to attempt to get you IN their door, I say DONT ever trust them with buying a vehicle. Shame on you Daytona KIA! How about stop the Scams and try honesty and transparency! If I could give 0 STARS I WOULD, read more

Daytona Kia - Winner?! Scam... - Car Dealers Near Me - Daytona Beach, Florida

"THE DEVILS DEALERSHIP" too many of them lie too much. I wish i had known! I went into this dealership and was talked into getting a K4,they quickly switched my tag from my old car to the K4 with swiftness and then I was told i could go into finance. At first David appeared to be a nice finance employee (when I was signing my documents) 8/28/25 HOWEVER after a few days of me getting the vehicle I started to question what information was put in and I discovered my information was falsified...it's crazy how these people lie and do illegal crap! As a result of their fraudulent actions my credit score dropped significantly. Mike Tacinelli was able to give me a better deal than what I originally got when first sealing the deal with David in finance. What is wrong with people!? My own experience was terrible and after seeing reviews and complaints from other customers being lied to,I would never recommend this place. SO MUCH UNNECESSARY STRESS! read more

Very deceptive marketing. Falsely representing cash won on mail fliers. Perilously close to consumer fraud.

beware of daytona kia. they do suck you into buying a car by saying things that are not true. they need to be close down. they are only out to get your money.they lie to lenders to get you a car. do not buy from daytona kia. read more

When we bought our Kia sportage from Daytona Kia and salesman said we had 2-3 free oil changes. My wife went there today no FREE oil changes and charged her $73.00 .It's just a gimmick to buy a car from them and promise you something and not DELIVER.Sadd to do business like that. read more

I won $3,000 by lifting off 3 tabs on an advertisement sent to my home by Daytona Kia. After driving 30 miles to the dealership to claim my $3,000 prize, I was told that I had to enter another contest in order to win that prize despite their advertisement stating "Lift all tabs on the King of Cars Game Card. 3 matching vehicles in a row and YOU WIN!" In other words, the advertisement is a lie. So - can one assume that everything they advertise is a lie? I grew up to tell the truth and tend to believe that everyone else is so inclined. Apparently, this Daytona KIA dealership is not so inclined. So - are you shopping at Daytona Kia? Watch out - truthfulness is not a part of their sales strategy. I recommend you go to some other dealership for your purchase. read more

so I came in today for my regular oil change my window has been making a noise I noticed for a few days the man came over showed me a paper then stated you have 4 oil change and 11 tire rotations I'm just so fed up but can't trad in yet ! it's the oil changes that I think got me !!!! read more

sales manager refused to help remove a previous owner from my kia even though I was on the phone with Kia connect and then confirmed they can do it. Was told by a sales associate that's it's Saturday and they are busy with sales not for me. Confirmed with Kia Connect that it would take the sales manager 2 mins to do. read more

All I have to say is they are good with their words but be sure you review every single line on the contract before signing. They are great liars!! They go so fast through the paperwork and don't even show the numbers on the screen, they just make the signature box so big that you can't see everything else. They ended up making the price of the car more than the window sticker, then they promised some of other things that they ended up putting on the contract that we had to end up paying. They are liars. William is the best liar of them all and CJ made his screen so big so we didn't even see the line items to sign. Wish we would have went to another dealership. read more

Deceptive advertising and rude salesperson. Kia makes great cars, just don't buy one from Daytona Kia. Go to St. Augustine Family Kia (I have purchased cars from this dealership over the past 24 years) where you will be treated fairly and respectfully. Never a problem with the service department, either. I'd give zero stars if I could. read more

I was a mystery shopper for many years and I can rate what I can hear and see. I'm of an no trust nobody nature type of person but that being said I believe in fairness when writing a review. The waiting area is nice with complimentary coffee. Everything is organized. Observed many of there Kia staff going to get coffee and every single one of them wiping down counters and keeping it tidy. Now to the real deal type of evaluation. My service advisor was Tyler Morris and he was helpful when asked specific questions about services they provided. I think the most important thing of the evaluation is not the front of the house but the back of the house and what is actually going on in the repair shop. That's is hard to evaluate because your not there seeing the care and the following of procedures when the maintenance technician is servicing a car. However because I trust Kia brand and it's staff I'm going to assume that these services are being provided with the utmost care and of course in the best interest of the customer. Thank you Kia and Staff for servicing my car. Yes I would recommend this Kia Service Shop for those looking to maintain there car properly. read more

Daytona Kia - Awesome fresh coffee for your drinking pleasure. - Car Dealers Near Me - Daytona Beach, Florida

I bought my first car from Steve T and he made it painless and fun. He helped get me the deal I wanted and helped me understand everything since I was a first time buyer. Steve had my deal made in about 1.5 hrs including a test drive and me calling to set up insurance. I would absolutely recommend "Super Steve" if you're in the market for a car. The longest part of my deal was in finance where I felt the man was pushy and didn't really answer my questions. He did warn me he had too much coffee but he was very overwhelming to me because of it. He did his best to be helpful when I didn't like the price increase from a warranty (that he automatically put on for some reason) and when a deal I called about was incorrect. There were also documents he had me sign with a semi-incorrect address on them; said "Nort" instead of "North" which felt weird. Overall it was a good experience since I had a great salesman and since finance is kind of what it is for newer cars. read more

Leaving this because after my last review about then selling me a car with ROACHES 2 years ago & talkin to the manager (I believe his name was Chris), nothing was done about my issue & I was NEVER contacted! Smh BAD BUSINESS!! read more

Daytona Kia - Never come here, y'all!! Hopefully, y'all see this before you sign on that line. Smh - Car Dealers Near Me - Daytona Beach, Florida

If I could give zero stars, I would. Do yourself a favor, and stay as far away from this place as possible. Every single person you will come in contact with is a liar and a thief. They make big promises that they have no intention of following through on. REVIEW YOUR CONTRACT BEFORE YOU SIGN AND INITIAL. Your payment will be higher than was negotiated, and they will whip through those papers so fast to get your signature. Things will be added that you did not request, things will be added that you had no idea of. "Lifetime key fob replacement is included!" Only to find out they charged $1300 for it and I had to fight to get it removed. Did you refer someone? Too bad. No referral fee for you. Were you promised a gift certificate? Too bad, nothing for you. They are very deceptive and have unethical business practices. If you see any high reviews anywhere, it is because they are trading them for free tent, oil, changes, gift certificates, or gas in your tank. They text you the answers of the survey and you have to match those answers if you want any of "prizes". Really??? Every single person will promise to help you with a smile on their face, knowing that they are lying straight through their teeth, and they have no intention of following through. Luis in sales, his manager, Steve ... they are all crooks. STAY FAR AWAY FROM read more

Absolute criminals that take advantage of the elderly! Buyer beware. They add extra services just to inflate the bill. Never buying a Kia! Could have had the same service at Walmart for $40! read more

They sent out a mailer to my house that was a bait and switch. I drive to Daytona and they told me my prize was not what the mailer said. Very deceptive and underhanded business. Don't do business with them. If they are willing to do this to get a customer in the door, imagine what they're willing to do with a car contract. read more

Have been trying to speak with any sales "manager" regarding getting some needed work on a 2022 Kia Niro that we purchased on 1/30. No one answers the phone for the most part, get a message saying "that mailbox is full". Finally after five weeks, I was able to get a dent/scratch repaired. Now trying to get the tires balanced is a whole other battle... we not only purchased this vehicle, but also a brand new 2025 Soul GTline. You would think we would deserve a bit more respect than we have received. read more

Said they had parts in stock for a recall. Appointment scheduled; arrived, waited one hour to be told that they gave the parts to a different customer earlier that day! Provided "free" car wash for my trouble. read more

I would never recommend this dealership! The whole dealership is rude, untrustworthy, sketchy, and I would never service or purchase another car from here again or ever refer someone here. They over price their vehicles, add more fees that aren't even necessary or needed. I went to purchase my lease and they somehow added over $6k over my payoff with dealership fees. I asked why all these fees and they said "It's for all of our finance paperwork's, I have to pay about $3k for paperwork" which absolutely not correct or true. I was in the car business for 7 years and it literally takes 15 minutes to do all the processing of paperwork. The sales manager was absolutely rude. I highly recommend DELAND Kia! They're absolutely phenomenal and trust worthy and don't add unnecessary fees. Don't waste your time here! Seriously. read more

This review is for the service department only. My scheduled service was efficient and friendly. My car is electric, so service for it is minimal. While they seemed willing to help me figure out how to update, they didn't perform a software update on my car. As little as my service required, the service department wanted to charge me for a new cabin filter. I can't recall what they wanted but it was multiple times the price of a new filter. (If my car were a gas vehicle, I wonder if they'd charge for oil?) My driver's side window is scratched. I asked them to fix it twice. The first time I think they polished it, but the second time they did not. The personnel were friendly and helpful and are probably just doing what they're told to do. But, considering how the sales department jacked up the price of my (very pricy) car, and the fee they charged for an extended warranty that doesn't cover service outside of their own facility, you'd think an inexpensive filter would not break their bank. You'd think they would automatically charge electric vehicles before returning them, but, despite my request that they charge it, they had not done it (they'd had my car all day). Instead of making customers feel valued, they choose to have upset customers. As for car sales. Take your business to DeLand Kia... it's only a half hour away and maybe they're more customer-oriented. Never felt so taken advantage of. I'd give sales 0 stars. read more

We read ALLLL the reviews, good & bad. I feel sorry for the sales people here, they should work for a dealership that has an excellent reputation instead of one that lies and falsifies to lure in potential buyers. We checked in to confirm their false leader advertising. Beware! We declined the Target gift card out of principal. They are a no class act. read more

Daytona Kia - Winning ticket - Car Dealers Near Me - Daytona Beach, Florida

Billed my wife credit card hundreds of dollars over the service bill !!! Poor Management, incompetent undertrained staff , Dishonest overcharged , No excuse below could explain Bad Business Practice read more

I suggest anyone wanting to purchase a vehicle from Daytona KIA beware. The sale department will lie to you just to get a sale and after the sale they don't know you. The finance department will screw you over and you won't even know it until it's too late. I will never do business with them again and don't purchase the service plan, I did and it will cost you more than if you paid as you go for services such as oil changes and tire rotations. read more

Daytona Kia is a scammy, predatory dealer that everyone should stay far, far away from. My salesman texted me Sunday after Hurricane Ian blew through to offer me a free inspection for water damage on my vehicle. I decided to come in the next day for what I thought would be a 15 minute appointment. Instead, it turned into several hours where my salesman preyed upon my ignorance of vehicle sales to force me into a lease buyout I didn't want because he filled my head with horror stories about having to pay thousands of dollars in case my vehicle decided to stop working weeks or months down the line. Making matters worse, I couldn't really afford the payment after the lease buyout was completed, so my salesman encouraged me to purchase a new Kia Forte that better fit my budget because the resale value on my other car would more than make up for it. He showed me how Carvana and CarMax couldn't even put a value on my car without an in-person appointment and assured me this meant it would be worth more than the cost of the lease buyout. He also told me that if it wasn't as valuable as I expected, I would have three days to return the Forte and receive a refund on it. All of this was lies, of course. My salesman was careful not to put any of this in writing. So when I took my vehicle to CarMax the next day and discovered it was actually more than $10,000 underwater on the lease buyout, I immediately returned to the dealership and tried to return the Kia Forte. I had to fight with their finance manager and sales manager. They repeatedly told me I could not speak to the general manager because he was too busy to talk to customers. I had to ask six times before I could even get his name. When I asked where his office was, I was told it was located offsite. What kind of crackpot dealership would have a general manager who doesn't even work at the dealership?! I was getting absolutely nowhere talking to the sales manager. It wasn't until I declared that I would be filing for bankruptcy because I couldn't even afford one of the payments, much less two that he said he would try to do something for me. The scummy bastard tried to upsell me into an even more expensive plug-in hybrid vehicle if I traded in the Forte "for full value". Keep in mind this is after I had already stated I couldn't afford even the higher payment on my one, older vehicle. Now his offer was to take an even higher payment on another vehicle? Needless to say I walked out. I had to employ the help of my father to act as mediator because, needless to say, I had several phone calls with the sales manager that devolved into little more than cursing matches. Finally, after about three weeks, the sales manager relented and agreed to cancel the contract on the Forte, but that still leaves me stuck with a payment almost twice my payment on another vehicle that I don't even really want, but can't afford to get rid of because of the predatory lease buyout they made me sign. I'll have to ask my family for help to make the payments on that vehicle until it is at least close to market value so I can finally get rid of it. I firmly recommend you DO NOT ever shop here. If you choose to ignore that warning, make sure if the salesman or finance promises you anything it is IN WRITING, because they will lie through their teeth to get you to sign so they can grab you by the balls and tell you you're screwed after the fact. Absolutely horrible dealership I will never do business with ever again. read more

Sales staff is the worst. Salesman will say anything to make a sale and then deny the conversation!

I agree with the other person talking about the false advertising. I too got that flyer. I too, supposedly, am a winner of the 75" tv. I called the number listed to claim my prize. It asks for my confirmation code which I put in, then it says "that extension is not valid, goodbye." This is trickery & not lawful. So needless to say I will not ever go to that dealership. I wanted to make sure that I won & that I would be able to claim my prize if I had to drive there but apparently it's a trick to get you there on their lot. They need to be reported. Maybe to Kia & Mitsubishi. Now that's an idea. read more

Daytona Kia - Car Dealers Near Me - Daytona Beach, Florida

i used to be Kia's biggest fan. I regret buying a new Kia and want to warn everyone to stay away from Daytona Kia. They lied repeatedly both about the car during the sales process and later about resolving the issues. worst car dealer ever read more