Laura O' Rourke at Hamernick's was awesome and helped me pick the right flooring to match what we…read morehave. Then the installation team was unbelievable! The guys were so professional and did the best job! Ask for Joe's crew and you will be blown away by what they did !!

Had an experience that was disappointing. I had a defective floor that Hamernicks had installed…read more First they would not help me until the builder of my home paid a delinquent bill, that had nothing to do with my floor. This took about a month. Then they said they filed a claim with the Manufacturer. Two months later told me that they mistakenly had not filed the claim. Once all this was done. They gave me an estimate and then said they had made a mistake and raised the price $1100. I contacted their CEO and made her aware of the problem. Never heard back, so my fear is that their lack of concern for their customer starts at the very top. My opinion is if you are looking for an efficient, accurate and customer focused company. Pass on this one.

My wife and I walked into Hopkins Carpet One to look at remnants, not expecting to find what we…read morewere looking for. Years ago, we seamed three different carpet remnants together to create an interesting abstract rug. We looked at a few of Carpet One's remnants, thanked our salesperson, Tracy Rokosz, and began to walk out. Tracy casually mentioned that she might have something that would fit our needs. She showed us a sample of beautiful large carpet remnant that was being stored downstairs. It was perfect, a great color,and the price was amazing! Now, we're using the remnant for two bedrooms. My wife was happy, and I was ecstatic. Without Tracey's guidance we might have spent quadruple online for a substandard rug. She is the best, and Hopkins Carpet One is a great flooring store.

Fast efficient knowledgeable great company. Highly recommend. From the sales staff to the…read moreinstallers couldn't have asked for anything better.

We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

Your Way Flooring is a great, family owned company. They installed the floors in my Grandma's…read morehouse, and they did a fantastic job. Our family was under a lot of stress, dealing with finding floors that would be safe and affordable for my 86-year-old grandmother. Kimberly & Nicola came through with a great budget and an impressive timeline. My grandma beams when she looks at the floor, and that was worth every penny.

We are very pleased with the wood flooring installation. Quality craftsmen were fast and efficient…read more Great cleanup after work each day. I highly recommend Your Way Flooring. Expect a fair price with quality work. Thanks for the great job Nicola! Larry, Apple Valley

They are a great company that puts people first. They have many hardwood designs you can see in…read moretheir showroom.

Schaefer's Hardwood Floors offers superior work and excellent customer service. Everyone affiliated…read morewith this company was kind, quick to respond, and respectful. After I went through a very frustrating 2 months of working with a different company that turned out to be a scammer, Schaefer's added my project to their schedule quickly, showed up on time, and spent the necessary amount of time to refinish a hardwood floor as it should be done - with quality expertise...all the things I can not say about the first company I worked with. Jeff, the office employees and the refinishers were wonderful. I wish I would have found them sooner.

The floors themselves look great. The installers were professional and did quality work. I'm giving…read moreone star because the owner, Chad, cost me a significant and entirely preventable 30% budget overrun -- and he did it after I gave him multiple chances to get it right. Here's what happened: Chad visited our home three times before we signed. On his second visit, I pointed out that the subfloors were in rough shape and asked directly whether I should repair them. He told me not to worry about it. The weekend before installation, I sent him a video of the floors and said I was thinking about going to Menard's to pick up 1/4" plywood to cover the entire main floor. He called me and told me not to do that -- said it would be a waste of time and money. Monday morning, his installers walked in, looked at the subfloor, and immediately said it was in awful shape. Their recommendation? Go to Menard's and get 1/4" plywood to cover the whole floor. Exactly what I had proposed. They charged $25 per sheet of plywood plus $40 per sheet to install it. When it came time to settle up, I wrote two checks -- one for the agreed amount plus half the overrun, and a second check for the other half, with a note to Chad that he should only cash it if he felt it was fair for me to absorb the full cost of a problem he had twice told me wasn't a problem. He cashed both. I don't know if Chad was inattentive, undertrained, or simply not honest with me. What I do know is that the owner of a flooring company should be able to assess a subfloor. I flagged the issue twice -- once in person, once on video -- and was turned away both times. If you're considering Third Coast, insist on a written subfloor assessment before you sign anything, and get any scope-of-work promises in writing.

Worked with Chad and Matt. Great to work with including their crew whom are professional,…read morerespectful, and do such an amazing job. They also carry top grade flooring that I didn't find at some of the more well known flooring companies They address any issues I had (which were minor) immediately. They cleaned everything up after including mopping the floors. All debris hauled away. I had luxury vinyl plank flooring put in along with carpet and tile. Highly recommend them. Their prices are also very reasonable

Nice selection of items but it is a smaller business so flooring and installation is more expensive…read moreall around.

Terrible service and no communication! It took 2 1/2 months to get carpet installed…read more We chose floor center due to the fact that they had the carpet in stock that we wanted. When we purchased our home we had to get the carpet replaced before we could move in to the upper level, we were told that since the carpet was in stock that they could install the same week. So we paid for the carpet and waited. And waited. And waited. For nearly 3 weeks we slept on couches in our living room. We paid for removal of the carpet but they left the staples in the floor and carpet around the radiators. When asked if that was standard procedure they said that sometimes if there are too many staples they leave them in but stated "you will barely even feel them through the carpet pad" For six thousand dollars i would expect no not feel any staples. The list goes on and on the issues we had. Their competition up the street said that absolutely the removal should have included pull the staples. Once they received our money there was no communication. Numerous times I asked for a follow up call which never happened. Between my wife and I, we ended up having to take 7 days off of work to get carpet installed. On multiple occasions the installers showed up without any knowledge of where the carpet was being installed (upstairs) so were unable to install due to the fact that they could not get the carpet up the stairs by themselves. Spend your money elsewhere, this place is a joke. If you value your time (and vacation hours) stay clear of the Floor Center.

Second time using this flooring store. We added the LVP flooring to a guest room. Very good service…read moreand again Lane did a great job on the installation. Ask for Lane!

Amazing selection, great product, but installation/communication was a nightmare. I work from home,…read moreand it was vital the work was done as planned. The day it was supposed to be complete the installer was at my house until 8:55pm (!!) and still didn't finish it. Instead of taking three days it took five. They were not willing to compensate for the added stress and huge inconvenience. Felt little respect for my home, my family, and most importantly my home business. Unfortunately, I would not recommend.