Cancelled my appointment the morning of my appointment less than 6hrs before they were supposed to…read morearrive after getting time off approved. I was told I was not a priority while my furnace was not working during a cold spell where the nights were getting below 40 degrees and the days barely in the 60s. When I rescheduled I stated I would be calling around to see if I could get someone sooner and they were quick to say they had a 24hr cancellation notice and would bill me for it if I cancelled within it. I pushed back saying that I needed this done and they just cancelled on me to which I was told we will not be servicing you and you can find someone else. Overall disappointed after hearing good things from others. I would not call them if you have a time sensitive issue.

I have been using Total Energy Service for over thirty years. They have been consistently…read moreprofessional, knowledgeably, reliable and professional. Their work is always done correctly and neatly. For determining the size of furnaces and AC units they measure each room to ensure proper sizing of equipment and when installed, the entire residence has balanced and comfortable heating or cooling. I strongly recommend them for all your HVAC needs. Tom W.

Wow. Yes. Bres-Core all the way. Our furnace wasn't functioning and everyone we called made us wait…read more4-5 days for an appointment. Jim from Bres-Core... he was at our house the next morning bright and early on his own birthday. Our furnace was near end of life and he spent quite some time walking us through our options. He is very knowledgeable, down to earth and understanding. We ended up going with a full furnace system and AC replacement (since that was near end of life as well). He was able to obtain and install the units with just a few days of signing the agreement. Him and his team were a delight. Respectful, kind, hardworking guys. Left the place even more clean than they found it which was a pleasant surprise. I highly recommend Bres-Core and although no one really ever wants to have something to repair...we look forward to seeing Jim and his team again when the time comes!

phenomenal service…read more I came home from work & quickly realized my AC was not working. I called Bres Core after reading outstanding reviews on Facebook & they did not disappoint. They arrived within a half an hour & quickly repaired the issue. It took them maybe a total of an hour because they discovered another issue. Their price was more than fair & we are now enjoying a cool house! Totally recommend them--they are amazing!

They do great work at very reasonable prices! Knowledgeable and friendly service. I highly…read more recommend them.

Emergency service is non-existent. Not even a call back when they caused the problem. They came to…read morefix a faucet and said we could use it until the part came in. The water instead came in through the hand held & wet the room, and they told us to wait for the part. We have complained before because service is bad. Multiple visits for same problem.

I have been a costumer since August of 2018, and have been paying $ 57.76 a month for the platinum…read moreservice contract. I recently had an issue when the generator would not start for its weekly test cycle. I called Bold and a service person came to see what was wrong. He noticed immediately that the input gas lever was half closed ( my fault). He opened the gas lever, and started the generator. He turned it off and said that was the problem. He was here all of 10 minutes. I then got a bill for $220.00, really $ 187.66, because of my service contract. To summarize, I would have gladly paid a reasonable amount, but having paid close to $ 5000. for the service contract. It seems to me that Bold was foolish to let me cancel the maintenance plan, rather than charging a more reasonable amount for the service call. It is really a shame, because it is a great company but has too rigid billing practices.

We decided to go with Bold Electric to check our generator that was not working properly. Bold…read moreElectric made an assessment and they determined that it needed to be replaced in its entirely. Based on the good reviews, we decided to trust them... and our problems started. They replaced the generator with a brand new Kohler one, after one month, we got an outage... and the generator did not start. We called them and they showed up 2 days later. After that, we discovered that the only benefit you have with their maintenance "monthly service" is that they will "prioritize" you in case of an outage, but they still charge you a lot of money for the service. That was strike one. In another outage, the generator started, but the power went up and down, not constant... we had to call them again (after 2 months); they "fixed it" but in the next power test the generator did the same. Called them again and they fixed it once again (this is a new generator, installed by them). Strike two. Next power outage, generator did not turned on, they came by and it was determined the switch was damaged... they had to replace it, they charged us 700 (Again, this was a new generator, supposedly a whole new system was installed). Strike three and out; we cancelled our maintenance plan agreement and guess what? Now the switch is malfunctioning, and it is not allowing power from anywhere but the generator... this was replaced less than a year ago and they want to charge us 800 just to come and check. Please be careful with this company, I have not seen this dishonesty ever.

C'mon Nick, have been with you since the beginning. I really needed emergency service-- my furnace…read morewas and still is leaking oil. Two calls for service got me no callback. I even texted you but heard nothing. An internet check said call fire dept because of high risk of fire. I've now been up all nite worrying. Your usual five stars is now four! I'll be calling this am Dottie Gawel

total ripoff. Called on a Sunday to service furnace that wasn't working at 12:17 got an answering…read moreservice who relayed, my info to on call tech. Tech called me at 12:32 and said be there in 10 minutes, took about 15 minutes. The issue with furnace was with a dirty igniter that he cleaned and he was gone by 1:15. leaving I asked him how much he said he doesn't know except the service call is $149, which made sense. Then, I think his name was Tom, wasn't sure what the other charge would be. I got the invoice for work today. $149 service charge and $217 to clean the igniter, no parts needed, just cleaning. This was for less than 1/2 hours work. Go elsewhere if you don't want to break the bank

Our family has been using Berkeley Heating and Air Conditioning for over 40 years. Their service,…read morequality and professionalism is second to none. We recently had a big problem with our AC unit during the brutal heat wave. The team at Berkeley Heating came out quickly and addressed the problem in their usual professional way. Their technicians are fantastic and most have been with them for many years and are able to handle any problem. Thank You Berkeley Heating for always taking good care of your customers! M. Pavlo

We called for service and a technician arrived the next morning. He was professional, courteous…read moreand resolved the problem quickly. He also was helpful with other questions we had. A good experience all around.

We have been customers of Pezz Electric for five years. They perform our annual maintenance on our…read moreheating and air conditioning (HVAC). We are under an annual service contract where they come 2x's per year. Technicians and electricians are courteous and professional and don't pressure you to perform extra services. And one advantage to having a service contract is that in an emergency you get priority treatment. We have had one AC emergency in five years and received a repair within 24 hours. We also contracted with Pezz to install a whole house humidifier, a whole house surge suppressor, several lighting fixtures and exhaust fans and they replaced all of our interior switches and receptacles in our 30 year old house. The prices they charge are fair and competitive. We have been very happy with their services.

Wonderful service. Always return calls when we want something done correctly we call Al who has…read moreproved his knowledge over and over again

I cold called this company based on the good reviews I'd read and hired them to do a video sewer…read moreinspection to check for cracks in pipes and determine if my sewer line ran to the front or the back of the house. The owner came first and was very nice. He later sent two of his workers to do the video sewer inspection. They also couldn't have been nicer. However, they got it completely wrong!!! *There was a huge crack in the pipe which they failed to find during their video sewer inspection. *They insisted the sewer line ran to the front of the house when in fact, it runs to the back of the house. That was $350.00 down the drain (pun intended). Based on this, I would not recommend them.

We needed our home disconnected from the sewer and used FMS / Luis Fanlo on referral from a friend…read more The work was done and the check was cashed, but three weeks later we STILL cannot get a returned call to get our signed permit paperwork. Avoid at all costs. We are just trying to rebuild our home after losing everything in a house fire, and this nightmare is just made WORSE by having to deal with Luis Fanola / FMS plumbing. Do yourself a favor and get a respectable company / plumber that will actually complete the job and treat you like a human being instead of taking your money and running.