I continue to be blessed by the service provided for my mother which began on 3/12/2024. And I wish…read moreto recognize the excellent service provided by the team listed below whose base of operations is 5225 Wisconsin Avenue NW, DC. Know that if I could give each one a 10 out 10 stars I would. Their knowledge, kindness, patience and constant support has made our lives are so much better. The team members are as follows: Nurse Ms. Prisca-RN MSN Nurse Ms. Addie-RN Nurse Ms. Jen-RN Social Worker Ms. Ricshara Volunteer Ms. Danielle

If I could give a negative review I would do that. Horrendous! I am a retired oncology nurse and…read morehad I not been in the home, the pt. and family would have had no direction and they would have suffered more than they did. No proper admissions, had to beg - then threaten - to get a nurse to come to home, medication errors, pt. was on hospice for a week and no supplies delivered, promises of nurse visits - medications - supplies and when I would call to see where things were was told nothing was ordered. Was also told once that patient was not in system when I called! The only saving grace was nurse David Frione, who was a triage nurse that came on day 5.

I used Philia on May 10, 2024 through my employer's back up care provider. I used the nanny…read moreservices for my 2 & 4 year old. For most of the day just the 2 year old was home / with her. Danielle S was very nice, and I would be happy for her to come again. It sounds like she has good experience for the role. We had one incident where she took out 3 colors of play dough and was making shapes with the stamps......... ON THE CARPET. She didn't realize she was creating the marks (leaving play dough stuck in the carpet) and didn't realize it was a carpet (she said she thought it was a play mat). I think we all make mistakes. She apologized. She didn't blame my son. He has never done play dough anywhere on the floor or carpet, and never used more than one color. I read on the internet that one needs to wait for it to dry before trying to remove it. I contacted the company later that day and very politely asked "what are we going to do about it if it doesn't come off?" The admin lady blamed my child knowing nothing about the situation. She said the kid probably told her to do it... and more blaming things, which were completely not true. She said she would speak to a supervisor and get back to me. She, nor anyone did get back with me. That's very unprofessional with not covering for your employee's mistake, and getting back to me.

Finding Philia was the best thing that could have happened to our day care/nanny search. My husband…read moreand I were completely overwhelmed by the Washington, DC day care machine and really wanted a nanny once our child starts needing care. We found a neighbor to start a nanny share with and then dove head first into scouring the internet/care.com to find a nanny. What an overwhelming process! Then we found Philia and it just seemed too good to be a true - an organization that finds the nanny for you? That does all the pre-check work (background checks, interviews)? That handles all the administrative end of nannying (workers comp, insurance, payroll taxes)? How could it get better? Well it does. After a few emails with owner Kira, and then our initial in-person meeting, my husband and I were thrilled. Kira is passionate about her company and the services Philia offers and her response time & customer service are top notch. We have already met with and secured a nanny for our soon-to-be-arriving first child all thanks to Kira & Philia. Kira listens to your needs and wants and then she provides you with nannies that fit the bill. She takes SO MUCH of the time & stress out of nanny searching and we really couldn't be happier that we have started working with them for our childcare. Philia really, truly is DC's best kept secret right now!

I recently had Human Touch Home Health while my sister-in-law…read morewas at my home for rehab. We ha PT ( Aaron/Kara) OT (Juanita) and Speech (Enjolina) and all were exceptional. We did not have them long but they were Pleasant, Knowledgeable, helpful and Caring. They were all terrific. The day Enjolina came to do the eval. the patient was not doing well and Enjolina noted our concern, made phone calls for us and helped us get to the decision we were struggling with. My sister-in-law was serious distress with a bad bacterial infection and needed attention. Enjolina was great! My phone calls with Kathy at the Virginia office was efficient and helpful. I would use again and refer gladly. Thank you all for caring and helping during a difficult time. A, Costello

My wife had 6 weeks of home PT and OT therapy after a knee replacement. Brittany, the PT…read moretherapist, was little help. She was not confident enough to help her stand. Brian the OT therapist was much better. After about 4 weeks, due to political tension between the PT & OT groups, the OT was directed to stop working on strengthening her legs and focus on her arms. The PT continued to work ineffectively on leg strength. My wife was making progress with OT before he was told to focus only on arm strength. The OT evaluator recommended we continue, but all home therapy was ended by the PT evaluator. When I called the Silver Spring office twice and left messages, to inquire about the status of my wife's therapy, they never returned my calls.

Horrible place with horrible people. Its funny how they forget about the care in healthcare. Nasty…read morepeople only who only care about money. Way overpriced for service offered. Care.com is better and cheaper.

I reached out to Georgetown Home Care in a major time of need. My husband's Parkinson's had become…read moreall of a sudden a situation where he needed more care. While I was doing most of it, I needed time to get out to take care of my own job and other projects. I called Georgetown Home Care, and they responded, do you need immediate help? Where other agencies it was quite obvious that it was going to take time for them to evaluate if they wanted to help us. Georgetown Home Care was there the next day. We felt as if we were there only client. They found us a compatible aide and they were very caring as a company. Right up until the end. Which came as quick as the need for home care did. Overall very pleased with the responsiveness and the aides that were assigned to us.

I have not, yet received any care from CaringGivers. I look forward to receiving and enjoying this…read morecaring service in the near future!

This company is terribly disorganized. Communications and follow-through and abysmal! I am a…read moredisabled senior woman. I am recovering from major foot reconstruction surgery on my foot. After a fall right after my surgery I spent 4 days in the hospital. I have an injured elbow, a serious balance disorder and nerve pain in the same leg as my foot surgery. I'm a serious fall risk. Upon my hospital discharge 6 days ago, the hospital and my surgeon referred me to Caregivers for PT, OT, Nurses, and a home health aide. So far I saw a nurse 4 days ago who recommended a wheelchair for me, but did NOTHING about ordering one for me. I've had to coordinate all of that myself. Two other nurses have called to see me just days after the initial visit. I saw a PT today who seemed to have limited knowledge of my other physical complaints. The OT I coordinated myself. The home health aide? So far she's just a promise that has failed to materialize. Both my social worker and my doctor's office have reached out to Caregivers multiple times for the last 4 days, and each time they're told that "it's all coordinated, I just have to wait". It's been 10 days since I last bathed. I'm miserable! If you're good with do-it-yourself home healthcare, this is the company for you. From my perspective, I want caregivers who really care about caring for the people they've been contracted to care for.

I was looking for home care for my uncle and Visiting Angels was recommended by a healthcare…read moreprofessional so we decided to give them a try. My uncle has dementia and we've had bad experiences before where people are mean to him, but the staff doesn't argue with him. They're respectful of who he is. We got a caregiver and she is on time, professional, and communicates well. She provides him with transportation and help him with his medications. Fumi in the office is wonderful. She does our schedule for transportation and helps with billing.

I arranged this service for an elderly cousin in DC. The Visiting Angels worker picked him up from…read morea local short-term rehab facility upon his discharge there, then drove him to his apartment. All of his needs were taken care of over the next few days, to help him get settled back in properly. This included meal prep, light cleaning, grocery shopping, and even driving him to an important medical appointment. A different worker came in for the second through fourth day. Both ladies were extremely competent, experienced, courteous, caring, and patient. My telephone interactions with the organization's management personnel and the workers' supervisor were also excellent. They were professional, courteous and readily available. I will gladly use Visiting Angels in the future, should the need arise.

This great service from local nurse practitioner Heidi Johnson is about a year old and has already…read morehad a great impact on our life. Essentially you simply call her up, describe the situation and she fairly quickly will arrive at your house to give a general diagnosis. Of course it works best for kids, who are sick so often but usually have nothing worse than a cold or an ear infection. So it's a great time saver. But more importantly is that Heidi has a wonderful manner and disposition that makes her a joy to welcome into your house. She is a mother of three and of course has a great manner with children also.

My family loves Heidi! She was recommended by a coworker who rightly said "she's the best." She is…read moreextremely accommodating and responsive, and she great with our toddler who loathes any sort of examination. And because she offers same-day, evening and weekend appointments, I find it's often worth paying out of pocket for many issues I could otherwise handle through insurance simply for the convenience and prompt personalized service.

Mom has Alzheimer's and I'm her primary caregiver; we live together. I've used 3 different agencies…read morewhen I needed additional help. My experience with the first two agencies was frankly terrible, and it drove me to put in a LOT of effort and time into finding individuals I could hire directly. But when my own knee surgery resulted in a short-term need, it seemed a good opportunity to try another agency. I'm so glad that I did! Assisting Hands is now part of my long-term strategy for making this care arrangement work as long as it possibly can. A geriatric care manager -- in a position to know about many different agencies -- recommended Assisting Hands to me. From the start it has been a significantly different and better experience than working with other agencies. They are large enough to truly have their act together, yet small enough to be incredibly personable and accessible. Their caring, responsiveness, flexibility and efficiency are truly fantastic. They get the big important things right: they ask smart questions and truly listen to your answers to try to find people ideally suited to your needs; they have a large pool of truly qualified people to draw from; they work really hard to have one caregiver cover as many of your requested shifts as possible even when it's a non-standard, changeable schedule; they don't pressure you for more hours than you need, nor pass you from one administrator to another every week; they don't artificially jack up prices when they hear desperation in your voice or shame and blame you when a caregiver doesn't fit your needs. They also get the secondary details right: they are always reachable, their response time is incredible, their nurse does an intake in the least obtrusive way possible and even then only when required by Maryland state law or the tasks involved, caregivers can login via an app that utilizes GPS for an efficient time card system, they can help with longterm care insurance reimbursement, and paying invoices is a snap online. I really couldn't ask for more. They get my highest recommendation...and my continued business!

Steve is awesome and his staff are so good at helping us manage our difficult elderly relative…read more Highly recommend.

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

The CNA has been very patient with our difficult family member, and arrives on time. She tries to…read moreengage. We are grateful!