I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Igor helped me fix a broken clutch on my washer. He came within an hour of speaking to him. He was…read morevery nice and professional. The part he needed was overnighted and he came back the next day to install it. He made sure the washer was working before he left. I would recommend him to anyone needing a pro for your needs!

Arnold is a great guy who runs an honest business. He's knowledgeable on almost all models…read more We've used AA for over a decade and will continue to do so because we trust their opinion. They are not out to rip you off and they want to make sure you are satisfied. Yes, there is a $75 trip charge but that is standard for almost every profession now. I called a plumber last week who charged $125 just to tell me that he couldn't repair the problem. We have had some problems in the past with the used appliances they repair at the shop. So it is hit or miss when they sell you something. Warranty is 90 days. I don't like the paint they use on some of the appliances. They spray paint almond colors with white and after a year the white is peeling off.

I hope this helps for all you that reads the reviews. this man Albert Edwards ( Apopka Appliance)…read moreis a liar and a thief. I called him to come look at my washer, and when he showed up he and his partner said, it's probably the drain pump, and he said if I order this and it's not the problem, I the customer is responsible for the cost, and then he said, I would have to do a diagnostic on the washer and I was responsible for that part as well. well his part said, I'm gonna check to see if it is the drain pump, and he took it apart and said, it is the drain pump. they ordered the drain pump KIT and when he showed up at my house with the pump it was not with the kit, and tried charging me for that. well, when I walked out to the garage I noticed his partner was taking old parts off my old drain pump, and I asked him, are taking old parts off my old pump, and he said, yes. so I kicked them out of the house and only paid him for his service for what he did. again he's a liar and a thief.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

I appreciate Randy. He was up front on cost & service, and set realistic expectations. His prices…read moreare reasonable and he repaired a GE oven that another company told me wasn't worth repairing; he saved me $2115! I need someone like this for my car. DEFINITELY call him. He is what the industry needs.

Randy fixed our GE dishwasher over the phone, no charge (?).... Great service, if an appliance…read morefails, I will call Randy!!!!!

Mike has been a great resource for us and has proven to be extremely responsive to anyone who we've…read morereferred to him. He told us that early in his career he counseled his clients to never purchase extended warranties because appliances were well made and surely wouldn't fail during the warranty period. Now, many years later he counsels clients to always purchase the warranties. Most manufacturing is no longer by American companies and the workmanship is not what it used to be. Call Mike at 407-782-7605

Mike is wonderful to work with - honest and helpful. Used him for years and always been happyread more

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I sent out a message this morning and Emmanuel sent me a message and said he would be available…read morebetween 6pm-10pm. He arrived just before 6:30pm. Diagnosed the problem w/our Dryer within 20min & let us know we needed a new Thermostat & Heating Element. He finished the work in less than 30min and our Dryer is running Great! Emmanuel was Extremely Nice, Very Knowledgeable, and I would Highly Recommend Sanon! Thank you Emmanuel!

I just have to say that I had the best experience with SBA this past week! Upon coming back from…read morevacation I realized that my refrigerator was on the fritz eke! I found SBA through thumbtack and they were out the next day. My technician was absolutely amazing Vasyl was his name! Apart was ordered and they were back within the next couple of days to repair my fridge and it's working like a champ now! Thank you so much for being amazing and helping me get my fridge back up to snuff

I really appreciated the communication with this company. I worked for a company and I know that…read morecommunication is a major plus, for me anyway. I was informed on a regular basis without me having to call them first and although it may not sound like much to some, it speaks volumes to me. Would I use them again, yes!