I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Igor helped me fix a broken clutch on my washer. He came within an hour of speaking to him. He was…read morevery nice and professional. The part he needed was overnighted and he came back the next day to install it. He made sure the washer was working before he left. I would recommend him to anyone needing a pro for your needs!

I have used Courtyard Appliance twice in the past couple of years. The repairs were for my washing…read moremachine and I couldn't be happier with the results. Grady is easy going and a breeze to talk with while he's fixing your appliance. He's honest and hard working and I appreciate him and his business.

Great service, reliable timely and trustworthy. Grady is conscientious and goes above and beyond to…read moreget the job done right and willing to work with the most difficult appliance issues until resolved!

They fixed my mom's Whirlpool washer in a timely manner. She was very satisfied with replacement of…read moreher circuit board.

On time , all proper equipment. Fast and efficient. Fair price…read more Village duct cleaning for dryer done properly.

Justin and Logan installed our new LG dishwasher today…read more Everything finished and cleaned up, Justin took the time to get me started in the manual. Thanks again y'all for the experienced installation and time to complete it.

I recently regretted doing business with RoadRunner Appliance Repair. When I called them, they…read morerequired a prepaid $160 trip fee, which I found odd, but since it was applied to the repair, I paid it. RoadRunner visited and determined my dryer needed a control board, which they ordered. About two weeks later, the technician arrived with the part and began working in my utility room without announcing his presence. After installing the control board and even replacing the motor, the technician, named Justin, declared the dryer unrepairable. I contacted the company after he left because I was very unhappy that my dryer was left in pieces, with none of the internal components connected. I spoke with the office manager, who informed me that their policy is to leave unrepairable items disassembled. After much discussion, I was refunded the initial $160 trip charge. Based on RoadRunner's assessment, I purchased a new dryer, installed it, and encountered the same issue: the unit would turn on and immediately shut off. I checked the electrical connection and discovered a neutral fault in the outlet. The outlet should have been the first thing the technician checked, but instead, they destroyed a perfectly good dryer. Their incompetence has cost me the $800 I paid for the old dryer and $500 for the less expensive replacement. On 11/25/24 I requested a call from the owner to discuss options for resolution, but my request has not yet been honored.

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

quick response time. Thoroughly inspected my oven because of course it worked when he…read morearrived....which it hadn't been. He went extra steps and found out why it hadn't been working and most likely prevented me from having a fire if I'd continued to try using it due to the control board and one of the switches being fried completely. Very honest and up front, professional. Went above and beyond! Highly recommend!

The worst!! I got an evaluation of my GE dryer, which was not removing the water from my clothes…read more The owner, Eris, claimed it needed a new pump, which would take 3 to 5 days to get in. I paid a $99.00 service fee. SEVERAL WEEKS LATER, he returned. After half an hour, Eris informed me that he could not remove the front panel--it had rusted onto the connectors--which were PLASTIC!! And he did not want to damage the porcelain. A general contractor, I got him some wood pieces, to protect the porcelain, while supplying sufficient force to pry the panel up and off without damaging it. He then asked if I had a mallet, which I provided him. He failed to budge the panel, insisting that these brittle little plastic pieces prevented the panel from coming off. Ridiculous. There had to be metal screws or other substantial fasteners, which he had missed. I suggested that he call GE Tech. He agreed. He lied. Then, to my shock, he and his assistant tried to sneak away around the back of the house without even speaking to me!! I confronted Eris, already in the running vehicle, to sign a statement that he was unable to repair the dryer and would refund the paid charge, as he had promised. What incompetence and deceit. After they left, I discovered that they had cracked the porcelain in two places, trying to pry the panel off with a screwdriver!! And never said a word!! Liars, incompetence, and deceit!

Arnold is a great guy who runs an honest business. He's knowledgeable on almost all models…read more We've used AA for over a decade and will continue to do so because we trust their opinion. They are not out to rip you off and they want to make sure you are satisfied. Yes, there is a $75 trip charge but that is standard for almost every profession now. I called a plumber last week who charged $125 just to tell me that he couldn't repair the problem. We have had some problems in the past with the used appliances they repair at the shop. So it is hit or miss when they sell you something. Warranty is 90 days. I don't like the paint they use on some of the appliances. They spray paint almond colors with white and after a year the white is peeling off.

I hope this helps for all you that reads the reviews. this man Albert Edwards ( Apopka Appliance)…read moreis a liar and a thief. I called him to come look at my washer, and when he showed up he and his partner said, it's probably the drain pump, and he said if I order this and it's not the problem, I the customer is responsible for the cost, and then he said, I would have to do a diagnostic on the washer and I was responsible for that part as well. well his part said, I'm gonna check to see if it is the drain pump, and he took it apart and said, it is the drain pump. they ordered the drain pump KIT and when he showed up at my house with the pump it was not with the kit, and tried charging me for that. well, when I walked out to the garage I noticed his partner was taking old parts off my old drain pump, and I asked him, are taking old parts off my old pump, and he said, yes. so I kicked them out of the house and only paid him for his service for what he did. again he's a liar and a thief.

First, let me preface this review by saying that I had a Miele demonstration a while ago by the…read moreowner, Rick. He was attentive, super knowledgeable, and friendly. During this visit, I worked with his associate Tracey. He was superb in every way (friendly, extremely informative, etc). I went into their store (in Renninger's) well-researched and was ready to haggle over pricing. Tracey was sincere, genuine, and didn't pull any punches. Their pricing was lower than any online pricing I had seen...no hassle whatsoever..so refreshing! BTW, they will match online pricing, also, if necessary. The Vac Shop offers maintenance and has in-stock parts available, also. When I was ready to leave the flea market, I was able to pull right up to their particular location, and Tracy loaded my new vac into my vehicle for me. He also included a few extra vacuum bags!!!! I LOVE my new Miele and am so glad that I was able to buy with confidence at such an excellent establishment, The Vac Stop!!!!

First time utilizing the services of The Vac Stop and couldn't be more pleased with the results…read more My 15ish year old Dyson started making a horrible sound so I dropped it off. They were able to quickly diagnose the problem and give me a quote. They fixed it quickly and for the same price they quoted and cleaned it thoroughly. It's like I have a brand new vac! Highly recommend!!