Dr. Fitzpatrick is warm, friendly, and always remembers little details about my life every time I…read moresee him. He is extremely competent, and always makes me feel completely relaxed during my exam, and I have never had a problem with any of my contacts or glasses.

My one star rating has nothing to do with the physicians performance or ability however, it solely…read morehas to do with my experience in my recent visit. I've been going to this practice and seeing Dr. Fitzpatrick since the age of ten (I'm now in my mid twenties) I received my first pair of glasses there and I've never gone elsewhere since. My last experience here was HORRIBLE. I've never left a doctors appointment angrier in my life. I left so disappointed by the fact that I feel as though I now have to find a new physician because of the incompetence of the staff. Their inability to verify insurance, coverage, eligibility and so on baffles me. As a patient I didn't expect to check myself in, look myself up in their system and make sure I could find my coverage with the practice. I not only had to be on the phone and on hold for an hour but also tell the staff how to look me up. With a practice who deals with different insurance carriers on a daily basis there's no secret that they have separate identities and identification websites to check eligibility and coverage. If I had access to these provider websites I would more than gladly check myself in, collect my own co-pay, and do my own eye exam prep. Unfortunately, I am their patient; I should not have to do the job of the staff while at my appointment. My experience included public embarrassment and being asked to present my and my husband's private information including full names, address, social security numbers, and more in their front doorway as other patients signed in at the front desk. I had reqeusted a private place to present that information, but the staff insisted on an open area with their other patients. This is impolite to other patients and a HIPPA violation in its own right. To leave an hour past my appointment feeling defeated and unable to see clearly, without even having been able to see my Doctor, is not my ideal day. Dr. Fitzpatrick is an amazing optometrist and I would never hesitate to refer anybody to him. I trust him and he has cared for me as well as any patient could ask for. That is what makes this so incredibly hurtful; despite the truly stellar care that he has provided me, the staff at the practice leaves so much to be desired that I find myself hesitant to return.

My husband and I are long time patients. Dr. Iacoponi is thorough. Takes his time and answer all…read moreyour questions. I highly recommend him.

Dr. Iacoponi is an "old fashioned" young doctor. Well, I'm getting up there, and he's older than…read moreme, so maybe, not so young as when I first started going to him in the early (gulp!) 90's!!! I'm a very squeamish person and when I opted for contacts, Dr. Iacoponi ("Dr. I.") sat with me patiently until I was able to get the contacts both in and out of my eyes. My parents also go to Dr. I, as well as my two best friends and one of their parents! I've recommended Dr. I. to so many people over the years. It's super easy to. My kids used to crack up during their annual appointments with him because of this one machine that is like a game and makes interesting noises. They've piped down by now, but Dr. I. never minded. His staff is exceptional as well and you can tell that they are happy working for Dr. I. Who wouldn't be?!!! For many years, Dr. I. had a very elderly (and "with it!" employee) woman at the front desk. He treated her amazingly. (My dad always brings Dr. I. soft pretzels and Dr. I. always remembers my dad's "signature" SUPERB when interacting and even when I'm there solo, and he asks for him. Wonderful man, thorough doctor!!! Check your insurance benefits and GO !!!

Went to get replacement glasses for my mother. Kim was very…read morehelpful - made suggestions to keep the price within budget.

I am 24 hours out from my cataract surgery with Dr. Ravi Goel and couldn't be happier. The…read moreresults are excellent and the process was painless. Dr Goel exudes confidence yet he is reassuringly humble. I live an hour away but would drive many hours now that I know the quality of work available through Regional Eye Associates.

Great doctors! My husband and I have seen both Dr Starr and Dr Lynch , they are very thorough and…read morepersonable. The staff is also very friendly. I highly recommend!

Drs Starr and Lench are wonderful eye doctors. As a doctor I know they keep up to date, are smart…read moreand caring. A great choice for a families needs.

Excellent ophthalmologist…read more Personable and knows his field of knowledge well. Not afraid to refer his patients to other excellent specialists in the area of ophthalmology.

Staff is very friendly. I've been going several years for Retina issues and I love it. Dr. Mitchell…read moreFineman is great and has an amazing way of explaining and keeping me calm. I've had several procedures also and staff was of great help with explaining all steps. I would recommend them. They do get busy sometimes but I assume it's because they're good.

this office is one of the most inefficient and inhumane in the city. I went to Navy Yard but I hear…read moreit's the same everywhere at Midatlantic.. You cannot call your doctor or his office or his technicians directly. You have to go through a call center. You have to leave a message and have them call you back. The call center serves all the offices and I have to say they were quite humane, if unable to help. If a tech leaves you a message and forgets to leave an extension (as happened to me) you are out of luck as they have no way to trace back a message. The staff is jaded and not very empathetic. I received devastating news about my eye conditions and they didn't care. They treat it like a joke. I am planning to apply for assisted dying rather than go through this office for more care. The doctor seems smart and knowledgeable but nobody at the office has the slightest communication skills. The techs are patronizing. The receptionist was rude. One good point was there was no wait time at the Navy Yard. The doctor I saw had no empathy. He joked around but he should have sat down and carefully explained everything. He minimized the risk of falling, saying people fall from all kinds of things . When I looked this up there are statistics associating falls with this condition. The technology is about 30 years out of date. They updated my portal in .xml. Not pdf. I had to fill out a long questionnaire on my phone and couldn't use my laptop or review the questionnaire due to their setup. . As a result there are several errors which may not matter since nobody bothered to review it; I can tell since nobody mentioned that I am taking a medication that could interfere with treatment. The technology screams, "we don't care." And they don't. They don't ask for post visit reviews. If you complain they get defensive. They do everything they can to make you feel like a number. Like someone they don't care for. They answer questions as coldly as possible, like "Whatever you want" or "I can't really say anything." They are completely cold, cruel and uncaring. They know that many people will put up with anything to save their eyes and they take full advantage to make people miserable.

Be aware they try to sell you the products that you don't need, and do the scans that cost you out…read moreof pocket. And this is not professional at all. Staff mentioned that doctors won't see a patient with an appointment unless the optional out of the pocket tests are accepted during the appointment. They did not mention this to me at the time of making my appointment. At every appointment they try to sell products to you. Not sure how this place got 5 stars. I would not recommend this to anyone unless you have time to waste.

I highly recommend this practice! I've been with Dr. Melman for years (since they were at Eagle…read morePlaza). Two years ago we moved out of state and yesterday I had a question about what my new eye doc was doing. I called the office they quickly responded and Dr Melman called me back and answered all my questions. So thankful.

My wife and I went last year for the first time and we found the staff super friendly and Dr…read more Galvin wonderful. I told him it was the best and most thorough exam I remember ever having. Even though he is a little farther, we are using him from now on.

30 years ago I was sexually violated by Dr. Richard Weiner during an eye exam. I kept this from…read moreeveryone and just never went back to his office. It always bothered me that I never did anything about it. Now with the new openness, I feel empowered enough to say, Me too!! I was sexually violated by Dr Richard Weiner during an eye exam while his wife the office manager was on the other side of the wall. How make other women did he violate? Did he ever touch a child?