I had an appointment from 8am-12 on a Saturday. Couldn't get an earlier appointment. A good size…read morerock hit my windshield over a week ago on that cesspool of an unkept M-39. It went from a bullet size hole and cracked across the windshield within hours and further overnight. It's been over a week and it didn't crack more then 12 inches or so since. Rimon, the Safelite tech was at the condo by 10:30am, he seemed nice and arrived before his text messaged estimated time. He told us it would take about and hour. He showed us how much he would be collecting for the windshield replacement, it would be $353+ and showed me the bill before we parted to let him do his thing. He said he could call me when he's done. I said yes. He was done after 45 minutes or so. I got a text from Safelite as well as a call from the tech when he finished. He asked if I would be driving it soon or today at all. I said maybe later. He was happy to remove the setting tape for me. I said it was fine. He suggested letting it set for a couple of hours if possible. The tech was quick with running my credit card and a receipt was to be sent to my email. He was deft, knowledgeable, friendly and professional. I like this easy and convenient process and will definitely do it again. Hoping it's a long while before I have to replace my windshield from road debris again though. The tech reminded me that there's a lifetime warranty on the windshield. Good to know. The non-OEM glass was made by Fuyao.

I will admit I didn't end up going to the Safelight here for the replacement of my window (I opted…read moreto go someplace a little closer to home since I was just in the area for a meeting) but they did give me a quick quote and checked out everything to make sure it was safe to drive. I was very stressed by the surprise breakage of my windshield and they put me totally at ease and give me a great baseline for what I could expect to pay for the repair. If I still lived in the area (I grew up nearby which is how I knew to trust these guys) I would certainly be bringing my car in for any and all glass related repairs! You're in great hands if you bring your vehicle here.

I think it's really cool, so I used the Yelp Projects tool to aid me in locating a professional…read moreauto glass company to replace my windshield. I received a few quotes with varying prices and couldn't decide, therefore I also did a Google search of reviews of the various places to help me make my decision of where to take my vehicle. GP, which is 45 mins away from my home, and an hour in traffic from my work, quoted me a flat rate with parts and labor included, which was $20 more than a shop in my neighborhood. The removal and install was fast, and the gentleman was very professional. My bill was actually $20 more than the flat rate quoted. Therefore, I ended up paying $40 more than I would have paid had I gone to a local shop, 1hour 45 mins driving, and a 1/4 tank of gas. Pricey lesson learned. However, I'm grateful that my windshield is fixed before winter. I recommend this location for folks who live in the area. It's clean with a comfortable waiting room. Also, if you're low in cash, make sure you know that "flat rate" doesn't mean the same to everyone. Use the Project tool to receive quotes, etc, but do extra homework and know exactly how much a service will cost you in exact pricing, considering your travel (gas) expenses, and time when comparing.

Asking a windshield store for a basic new windshield quote…read more One would assume that is what they are here for. One would be wrong. It is like pulling teeth.

I was at Dearborn Auto All 1 this morning for a remote start service on my 2016 Hyundai Sonata SE…read more The team was professional and provided genuine service from start to finish. Hadi gave great advice and recommendations with a very reasonable deal that even included a warranty. The A Team completed the installation within an hour. Thank you for the excellent service which makes me happy to recommend your business to others.

Was able to fit me in on short notice. Answered all my questions and was patient. Highly recommend…read moreplus fair price.

Hank and his staff are absolutely amazing. I've been to him twice now, from my mom's Honda CRV and…read moremy own Jeep Liberty. They are friendly, fast and straight shooters. On the Jeep, he had to go to another warehouse across town, but still got me done in under an hour and half. Every positive review you've read before mine is dead on - when it comes to auto glass in the D, Hank's my man from here on out!!!

I've used Western Glass twice - the first time in 2019 and again in 2025. The service both times…read morehas been incredible and efficient. Hank and the team do a great job, communicate well and are all super friendly. I'll be using them every time I need auto glass repair in the future and would highly recommend you do, too.

Excellent customer service and they did a magnificent job at cleaning the interior of my…read moretruck!!!You would never know someone threw up all over my ENTIRE backseat,

They're the best detailing service around 5 stars I very…read morerecommend them for sure I received my car very happy with the results

I walked in and there were three employees at the front desk, all clearly aware of me, and not a…read moresingle one bothered to acknowledge that a customer had entered. No greeting, no "we'll be right with you," nothing. I finally had to walk up to one of them just to force an interaction. The person who finally "helped" me acted like my presence was an inconvenience. His tone was irritated from the start, and he was completely dismissive when I asked basic questions. In the middle of speaking to me, he just walked away to make himself a coffee and left me standing there waiting. When I asked about the ridiculous price they quoted me--especially since I had the exact same service done previously for much cheaper--he shrugged and said, "I don't know, that's just how it is," then told me to go talk to someone else. And after all that attitude and confusion, he ends the conversation by saying their system is down and they can't do the service at all today. So not only was the customer service terrible, the place wasn't even operational. Completely unprofessional, unhelpful, and honestly embarrassing for a shop that claims to care about customers. I left frustrated, annoyed, and with zero intention of ever returning.

Always great service with a smile! Eric & Rammy are the…read morebest! My "go-to" for tires & auto repairs.