Hank and his staff are absolutely amazing. I've been to him twice now, from my mom's Honda CRV and my own Jeep Liberty. They are friendly, fast and straight shooters. On the Jeep, he had to go to another warehouse across town, but still got me done in under an hour and half. Every positive review you've read before mine is dead on - when it comes to auto glass in the D, Hank's my man from here on out!!! read more

I've used Western Glass twice - the first time in 2019 and again in 2025. The service both times has been incredible and efficient. Hank and the team do a great job, communicate well and are all super friendly. I'll be using them every time I need auto glass repair in the future and would highly recommend you do, too. read more

First of all, the owner called my boyfriend "Big Daddy" when corresponding, and we freaking loved that haha. The guy is super nice, as is the entire staff at WG. Prices are amazing, as good as you're going to get, and most of the time repairs can be done same day. Hate having our windows broken, but love coming here :) read more

I got a small chip in my windshield filled 7 months ago. It's holding up well. It cost ~$65, which was half the price quoted by SafeLite.

It's giving very 80s time capsule, takes you back with great customer service. The boss has excellent social skills and you will be taken care of. The team in the back works very hard and fast to get you on the road again. read more

Hank was the light at the end of a bad weekend. I had my car broken into and my detective recommended western auto glass. The price was 1/3 what safelight quoted me so I got my windshield (chipped in an unrelated incident) replaced as well that same day. He had everything in stock and the appointment only took about an hour and a half. In the lobby, they had TV going a ton of magazines and the comfiest couch you'll ever sit on outside of your own living room. He takes major cards and Apple Pay. 10000000000/10 recommend tell all your friends. read more

Unfortunately I've had my car broken into more than a little bit, but Western Glass always gets me back going. The service is impeccable and the prices are perfect. Not to mention the owner is funny as hell and so understanding. I recommend anyone to come here, it's the best auto glass repair shop in the city period! read more

Yes, what everyone else said. Great people, excellent service, good value. I came here to replace my windshield, took only about an hour. Thank you Hank, I hope I don't have to come back soon but if I ever do I will definitely choose your shop again. read more

Hank treats you right! He's willing to go the extra mile to make sure your glass and glass related repairs are done well. Been doing business with him for years because he's the best! read more

I had a crack in my windshield that I tried to have filled but I had to have to windshield replaced. I was referred to Western. I gave them a call and spoke with Hank. He gave me a great price for replacement. He was a pleasure to talk to over the phone. His personality is phenomenal. I went to their location to have the windshield replaced. There was another customer there that had a dog. I'm afraid of animals and he had her to have the dog taken out of the waiting area. I was thankful of that as I was standing outside. Hank said it would be 90 mins. I went to my moms house who wasn't far away. Hank had offered to have his wife take me. How awesome is that!? I'd already arranged for a Lyft. Surely enough 90 min later Hank called. He gave me all of the do's and don'ts for the next 24 hours. Most importantly I couldn't do any stunt driving. . The repair was was phenomenal. I've not had any issues. The repair works was done 8.10.18. If I ever have any glass repairs that need to be done I will definitely go to and recommend Western Glass! Awesome work and customer service!! read more

Good pricing for my windshield, Great service and very professional Thank you ! read more

Was extremely pleased to see that the excellent Yelp reviews did Western Glass justice. Hank gave me a very reasonable price, as well as quick service for a full windshield replacement (only about an hour). Another bonus was his gregariousness! Hope I don't need another replacement anytime soon, but if I do I will definitely be back! read more

A rock hit our windshield and we got a chip and small crack. We went to Western Glass to have it filled in with resin (or whatever they use). I think they did a great job. It's only been a week, but the crack hasn't spread and I doubt that it will. Ask for Hank. He was super helpful and nice. Also - check out the Grand River Creative Corridor while you are in the neighborhood - it's cool! read more

Western glass did a great job replacing the windshield glass on my Honda CR-V. I took it in same day, waited less than an hour and it cost less than $200. I'm very happy and would recommend to any friend. read more

You never want to pay to replace something that you didn't expect to break, but if you find yourself in that undesirable situation, this is the place you'll want to sort it out. Our window was smashed in and we needed to get it fixed quick. We came here on the recommendation of Woodbridge neighbors. Not only was Hank helpful and straightforward, he went out of his way to get us a part that cost less than $100 used instead of a new one for nearly $600 (we have an unusual model). I hope to never need to visit him again, but if you need someone to replace your auto glass, come to Western and see Hank. It's a friendly, fast, and reasonable locally owned small business that will do right by you. read more

I had a "bruise' on my windshield. I waited too long to take the car with the chip damage in....Hank was GREAT. He explained the repair process and, with the spidery (my word) crack already occurring, the best we could hope for is stopping the spread. Great work for $45. And now I know to get the car in asap to have an even better result! read more

Cracked windshield on my Jeep, called in to them, got a great price and the work was done quickly and done very well. Any glass work I need will be done here in the future. I'll also add here... they fixed an issue that I had when I replaced the windshield a few years back... that last company went the lazy route causing water to come in and rust to form... Western fixed that as part of their install no extra charge..... and even put my oil change sticker back in place on the new windshield ..... can't say enough good about them! read more

Needed a new windshield. This was the closest as well as the first result to pop up. Spoke to Hank on the phone and we shared more jokes than even talking about he car. Took it in and he said it would take an hour. They did a great job and we had an excellent conversation. I will send any and all friends here as well as any one who asks. They have a new customer and it is well deserved. read more

Always great service - friendly, funny and fast. Old school. They had me in and out in no time!

I'm giving these guys 5 stars because 6 stars aren't available. I found out about these guys about 13 years ago. It's the best find in Detroit. Best price, stellar service. I just recommended a friend with a Subaru to use Western. They had the glass in stock and got the windshield replaced within an hour. Thanks Hank. If you haven't been here before the place isn't much to look at from the outside but service and price is A+ double star. read more

I'm not one to leave reviews but this place deserves one. I'm a doctor and my car was broken into after an overnight shift. They took care of me immediately the following morning. Completely removed all stress from the situation. The service is one of a kind and feels like a family type shop - warm welcome, good prices, and quick turnaround. Couldn't be happier. read more

A miracle from a mess- Hung out Friday night and found that some fool had broken my passenger rear window and it's the middle of 4th of July weekend, Safelite couldn't see me until the following Tuesday! And their cost was $419. 00 (07 Acura MDX). Henderson glass quoted $380.00... Believe me, I was soooo skeptical about patronizing a Detroit establishment. I lived here all my life and I have a life time's worth of disappointments (go to ANY fast food joint), but I took a chance because I was desperate. I am so glad I was led to dial the number for WESTERN GLASS Co. Hank answered the phone and looked up the parts/window needed to repair my truck. His computer was acting up so he asked could he phone me back in 5 minutes. I said 'sure' and he did call me back, quoted his price... and because he needed to call me back 'HE' said that he would pay my tax for my inconvenience in him having to phone me back (who does that?) His price was also $100.00 cheaper that the other more well known auto glass places. That fool who broke out my window did me a favor, I now have a place in Detroit that I can tell people with confidence that it is a great place to go in a trying time. Western Glass will always be the place I take my rides for ALL my glass needs. You will not be disappointed. Dwayne R. read more

We recently had an ice storm, and as I was backing my car OUT of the driveway to avoid damage to it, a tree branch smashed my windshield (yay!) I was hesitant to check with any of the big-box windshield providers, so I asked a friend of mine who he had used when he recently had his rear window replaced. He immediately recommended Western Glass to me, raving about their prices and service. I gave them a call and talking to Hank about my issue was like talking to an old friend. He was down to earth and knew my situation, made several jokes to make me feel comfortable, but also kept the conversation professional and had a "customer first" attitude. He quoted me way under what I was expecting to pay for a windshield replacement, so I eagerly brought my car in the day after I called. The service I experience in person was amazing, and exceeded my expectations. Hank is a great guy who runs an honest business and passes savings on to his customers. I HIGHLY recommend Western Glass to ANYONE who has auto glass needs! The "customer first" mentality is something that is being lost in our current society, until someone complains. Hank doesn't give you the chance to complain, because he exemplifies this attitude up front. Should anything further happen to my car (fingers crossed it doesn't) I WILL be back and I know that I will be taken care of. read more

The other reviews are very true and spot on. After having my side glass smashed out by some hoodlums, I called Western. Unfortunately they were too busy to service me that day (last hour left of them being open), but Hank told me to come first thing tomorrow and he would be glad to serve me. I got in around 3 the next day, and Hank remembered me from our prior phone call, told me told me the option of new or used glass, and 45 minutes later I had new glass installed, the interior of my car shop vac'd clean on both sides to remove all the Detroit diamonds and more that were on my floor. The best part though is when you are in the waiting room and you get to meet Hank, and you know right away the guy takes care of his customers, and satisfaction is most important to him. He is a very honest and reliable guy, and very knowledgeable in his field. Would not hesitate to come back. read more

This place is good as hell and everyone working here is too. I think Yelp needs 2-3 sentences for something to be considered a review, so here's another one. Great place, A++ service. read more

Always the best place, glad the Detroit recession didn't force them to move or close shop! Highly recommend!!!

Hank was very friendly and quick. I called and he said I could come right in. The window was fixed in less than an hour and at an extremely reasonable price! It was $129 to fix my window. The other places I called quoted me at $180 and $210! So saving money was awesome! If you get your window smashed out definetly come here if you want affordable, fast, and friendly service! read more

I needed my car window replaced. I called Western Glass, told him my car model & which window. Got to the shop about 2 hrs later & was out in less than an hour. He ordered everything when I called & was waiting. I'll be recommending Western Glass to others & I won't have to shop around if anything like this happens to my car again because I'll be coming back here. The owner is so nice!!! read more

Hank and everyone at Western Auto Glass has always treated everyone at our company with great customer service and professional work. We highly recommend them. read more

This is a great place with great service - if supporting a local Detroit business is important to you, without sacrificing quality of the work done, go to western glass. I walked away feeling like I had good work done for a good price. read more