I can't recommend this mattress store highly enough. They offer barely-used high end mattresses at…read morevery low prices. Delivery is fast and efficient, even in the worst of winter. No hard sales pitch. Even though this is next to a McDonalds it's not the easiest to find -- turn in at the McDonalds lot and park on the south end of the buildings.

AMAZING GUYS! EVEN BETTER DEALS! I love this place! Stop by and check it out. You won't be…read moredisappointed! ! I love my new bed!! Support your LOCAL businesses! Catie

My wife and I were shopping for a new look for our bedroom. Neither of us had much experience with…read morequality furniture - we're both pretty utilitarian and haven't veered far from that since college, where utilitarian equals poor and needy. ANYWAY, Randy Rollins at Schneiderman's in Plymouth helped us by getting us started, then like a mind reader, he hung back, answered our questions without judgment, did math, and was just a good ambassador for the store. We decided this morning that we now have a "furniture guy" and his name is Randy Rollins. Thanks man. Thanks.

Started out bad. Stock was misrepresented in their system and one of our two purchases turned out…read moreto be out of stock and unavailable for 6 weeks. After some intense cajoling, manager relented and included the product from the floor. Delivery was a disaster. Massive truck barreled up our driveway and tore a limb off our mature maple tree.

Josh did an excellent job helping us to pick out a pair of lift chairs. We never felt pressured or…read morerushed. He was knowledgeable about a lot of furniture outside the area we were in, and seems to have had additional training through the company, beyond some of the other hires. Any question we had he could answer. We needed the chairs ASAP so he took the time to check around at other HOM inventory and offered that we could also have the option of picking it up ourselves for faster use. This was key since we needed it for current health issues. Couldn't ask for a better service and kinder salesman. Ask for Josh next time you're shopping at this location.

*Updating from 1 to 4 stars. I received a call from Joe at HOM later that afternoon. He said it…read morewould be taken care of the very next day. Though they didn't reach out until about 5:15pm that next day, 2 guys showed up, took away the broken section and offered to assemble the bed in our bedroom. They even took away all the cardboard from the 3 pieces, which was a nice bonus. Spent $1K on a new bed. Waited the 6 weeks for it to be delivered due to Covid. Knew that it would take that long going into the purchase. Garage delivered today. The box with the footboard and pull out drawers looked pretty rough and it had been re-taped. Upon opening, the wood frame was busted up in one corner. I called customer service and received zero sympathy. Not even close to a "Sorry to hear." Their warranty department will call in 2-5 days to figure out the replacement. So there the oversized box will sit in our garage taking up a car space. And we will sleep on a mattress on the floor until the replacement comes. I will update this post even they show even the slightest amount of care, or offer to put it together or something. Some manner of improving a customer experience.

Worked well. We found the mattress we liked best. Never would've been able to without this place…read moregiven so many online mattress options.

Online Mattress Showroom Minneapolis made making my first new mattress purchase easy as can be…read more With all the online mattress retailers now, it can be difficult to know what's the right match for your needs and preferences, but thankfully, I was able to visit the Uptown Minneapolis location to try out some of the options I was considering. The staff was very helpful and answered my questions. They even helped me order my mattress online right there and helped me get the best possible deal, which I wouldn't have gotten had I ordered it myself at home. I ordered a queen-sized Helix Midnight Luxe and they made sure I got the bedding bundle with my order, which included a mattress protector, a full set of sheets, and 2 pillows. I received an email confirmation almost immediately. The process truly took less than a half an hour, from the time I walked in the door to the time I was walking out. They have free parking shared with the gym next door on the corner of Aldrich & 26th, plus lots of free street parking nearby. I placed my order in the showroom on a Monday and my mattress along with its accoutrements was delivered on Sunday! Only 6 DAYS. Awesome. So far, I am loving my Helix Midnight Luxe and I'm grateful that the Online Mattress Showroom in Minneapolis was there to help simplify the process. Highly recommend!

We love the style of scandinavian design furniture. I…read moreusually do not post reviews. Here is our experience. We purchased the Holfred dining set and side board for our dining room. After 6 mo the tables showed signs of warping in the wood. We also had weird spots start showing up on the top of the sideboard (it was always covered with a piece of custom glass). Mike the store manager was so understanding and helpful and let me exchange it for a different piece (we did have the extended warranty). Then, we went back and bought another table for our kitchen.We purchased the Oliver. Once it was delivered, it just didn't look right in our kitchen. And when we fully extended it with the leaf, there was large gap in the middle and it was very noticeable.We went into this store within two days and stated we would like to exchange it for something else. Sam was obliged to do so, although we were told we had to pay a 20% stocking fee. We did end up exchanging for a different table at scandinavian design, but we did end up having to pay a $300 restocking fee. Seems excessive especially if you're exchanging becuase of a product your not satisfied with. So my advice is to make sure you ask them to open it if there's a leaf and really, really pay attention to the quality before you bring it home. We will still continue to buy from there.Although I will pay more attention to those aspects.

After a major kitchen remodel, we knew our dining furniture needed a refresh to match the new…read moremodern vibe of the space. I found some beautiful leather-like low profile dining chairs at Scandinavian Designs. The price was surprisingly reasonable for the quality - we have received quite a few comments from guests about how comfortable they are! This will definitely be our first stop the next time we need to shop for new furniture. One star off because there was no one around to assist me in lifting chairs down from a rack so I could test them out. Being pregnant at the time, it was something I would have appreciated help with!

Just browsing with a friend who needed furniture and ended up getting this real marble fireplace…read morefor my home as well. Super easy to order and they were great. They offer delivery and set up if you need.

BUYER BEWARE: The sales person lied to us about the guardian warranty for our furniture. Don't…read moreever buy it. It's a complete sham. Our furniture got little ribs in them while we were moving, and they won't even cover because apparently there's a clause that you can't move from one house to a different house are you serious so people aren't allowed to move . the manager will not refund my warranty money even though they won't cover the warranty I paid for out of my pocket. and they lie to get you to buy it and will give you attitude, HORRIBLE CUSTOMER SERVICE I'LL NEVER BUY ASHLEY AGAIN.

Bought a dreamcloud mattress in 2024. It's hard as a rock: dreamcloud premier rest hybrid…read moremattress... They want to charge me 280.00 for a topper! No discount, no trying to solve the problem. I would NOT recommend this mattress to anyone. It causes back pain, shoulder & neck pain. 2 stars!! DON'T BUY!!

Jessica is the rep that is always in the showroom and responding to inquiries. She is so…read moreknowledgeable, extremely helpful and very kind. The showroom has a great selection with a variety of options based on sleep style, costs and preferences. It makes a tedious yet significant task like choosing a mattress (where you will spend on avg 56/hrs per week for the next 10 years) so much easier considering how many online mattresses there are to choose from these days. Great experience overall and highly recommend. Jessica hustles and was a major asset throughout the mattress buying process.

Nothing lasts forever... Over 25 years, I've probably spent $20K - $30K on Room & Board furniture,…read morebut that's done now. R&B has essentially decided to end that relationship over an $800 purchase of picture frames that they never delivered. Here's how it went down: In late December, we ordered $800 of photo frames and received an expected availability date of 4 March - 8 March from R&B. Based on their estimate, we planned a trip overseas for early February. On February 6th, with no advanced notice from R&B, we were advised by UPS that the frames had shipped, 2 days before we were scheduled to leave the US. Not wanting my frames to sit on my front porch in the snow for 3 or 4 days, I requested that R&B inform UPS to hold the delivery. That didn't happen. Instead, R&B recalled the order and set up a delivery for March 3rd, again without informing me. When I returned to the US and discovered what they had done, I gave R&B 2 business days to either get the order into UPS' hands or to refund my money. Guess which they chose? R&B essentially helped themselves to an $800, 6 week, loan and in the end, were too lazy to even bother shipping our purchase to us. At every stage they failed to communicate. And if those lapses weren't enough, I had 2 R&B customer service representatives disrespect my disability. (I am severely hearing-impaired, and both R&B reps hung up on me when I instructed them on how they were to communicate so I could understand them--as I am entitled to do under the ADA.) Long-story-short: R&B threw away a 25 year relationship because they're lazy and don't know how to do their jobs. Shop elsewhere. I will.

This store besides having designer furniture with affordable prices it has a friendly and…read moreprofessional staff. On the delivery day the packers were on time and had everything unpacked and did a set up for us with absolutely no mess. Everything came with no blemishes and looks fantastic in its new setting. Thanks Room & Board Larry W Silverdale