I'm incredibly disappointed with the experience we had with Dr. Scott Drooger. My wife went in for…read morea simple tooth extraction and requested a quote for a bone graft to aid in healing. After receiving a quote of over $1,000 for the bone graft--significantly more than the cost of the same procedure she received last year at her regular dentist for about a third of the price--we were understandably confused. We asked to speak with Dr. Drooger to better understand why the price was so inflated. When he entered the room, his demeanor was nothing short of unprofessional. His first words were, "Yeah?"--hardly a welcoming or respectful way to address a patient's concerns. When I introduced myself as her husband and tried to ask for a detailed explanation of the costs and the procedure, his only response was, "It costs this much because I went to school for 16 years." That was the extent of his explanation--no insight into the procedure, no breakdown of the charges, just a rude and dismissive attitude. We were left in disbelief at how we were treated. He didn't explain any of the procedure codes or why this bone graft was priced so much higher than the one my wife had received previously. Instead, he rushed out of the room without providing any further clarification, leaving us feeling dismissed and disrespected. After the encounter, we expressed our dissatisfaction with his behavior, but unfortunately, the damage had already been done. Although his dental assistant tried to answer our questions, the lack of professionalism and medical explanation left us with no confidence in proceeding with the surgery. We ultimately decided to leave and not go through with the procedure. The worst part is, that I would have probably paid for the overpriced bone graft had we been treated with basic dignity. My wife and I both took time off work for this appointment, only to be met with poor customer service and an unwillingness to address our concerns. We will not be returning and cannot recommend Dr. Drooger to anyone seeking quality care and professionalism. I would strongly recommend anyone considering dental work with Dr. Drooger to do additional research. From what I've gathered, this seems to be a common issue, and many others have had similar negative experiences. It's truly shocking that a doctor would respond this way to a patient simply asking questions about a procedure. Based on his unprofessional bedside manner, I can't imagine he provides quality medical care.

I started a long process with Dr. Urbanek two years ago involving multiple surgeries. Is his office…read morecheap? Not even a little bit. BUT I have 100% confidence in his treatment plan. He is thorough, answers as many questions as I can throw at him, gracefully handles my MAJOR dental anxiety without judgement, and his staff are amazing. If you're looking for budget work done quickly, look elsewhere. But if you are looking for someone who does not cut corners (and who wants that with your health?), is up front with payments and treatment plan, and just generally makes a painful and anxiety-inducing situation easier than I highly recommend. His surgical skills and expertise on cutting edge practices are exemplary. 10/10

Let me start off by saying, "I hate the Dentist and am actually scared to a small degree"…read more With that said, this dentist and his team put me at ease to eliminate my hate and fear. Their team of professionals are truly professional. They understand that there are wimps like me who just get "scared" going to the dentist. Small house converted into a dental office makes for a cozy feeling, which I think helps put me at ease.

LOVE our Dentist Dr Guletz and Blanca at the front desk always makes me smile. The team is quick &…read moreefficient. Really the only downside is A) they are so popular they book quick so you gotta think ahead B) Dr Guletz is going out on maternity leave soon But congratulations and thanks for coming back in time for my 6mo cleaning

Caring, knowledgeable staff and dentists. Provide you with best options. Office is sanitary and…read moreextra care taken for patients.

Got the sloppiest root canal done at this office, paid 1600 total to get it done and ended up going…read moreto O'fallon Family Dentistry and they were surprised it was still hanging on for dear life and getting it pulled. (Thankfully there's logical dentists nearby) Now in order to fix this hole you put in my mouth I gotta come up with 2000 to fill it in. Mr Schwarz.... Time to hang it up man. The absolute worst dentist I have gotten work done with. Charges down payments per visit even with full coverage insurance, certain characteristics similar to hooters are required upon hire. I have never felt the need to leave a negative review like this until I did business with this dude.. Dental work is a very serious line of expertise I would reconsider a couple times before allowing this man anywhere near your teeth!

I just wanted to share my experience I have had at Advanced Dentistry. I always wait awhile to…read moreactually get a true concept of a business and their values and service before making a review. So, I have been going to Advanced Dentistry for almost 5 years now. Their location is about 45 min away from us but I had done some crucial homework when I was looking for doctors or dentists etc. And it is worth the drive! I became a patient when Dr. Ohmes was there but he has retired since and Dr. Cusumano and Dr. Dwyer. Have taken over the Business. I have to say I am very pleased with the quality of kindness, education and care the whole staff has for you. They are even awesome when it comes to kids! Whether it has been my newborn crying because they are hungry or wanting to run around they stop and take the time to understand and respect that life happens. The front staff love the babies!! :) From the friendly staff up front to the dental hygienists and to the doctors, you can tell they have a great foundation as a team and love their job. That matters to me because they are focused on YOU and not drama. You are like family to them, you feel that once you walk in the lobby. If you fear the dentist I have to say this may be your jam! Kindness, patience and understanding are what are needed to help many who have a fear of the dentist. They are all those things and more. They explain and educate you on your needs. Here you can expect the truth and what things will cost if it's outside of your insurance. No hidden agenda or greed. Just a professional and kind place to be to better your oral health. So, what are you waiting for?! Check them out! And tell them Amber sent ya! ;)

After hearing advertisement for better sleep, I went to Dr. Ohmes for an alternative to a c-pap…read moremachine for sleep apnea. Dr. Ohmes and his staff have been amazing in resolving my issues. Kristy and Stephanie have been amazing in working through the challenges of insurance coverage. More importantly, they provide great patient care, from taking the time to explain the cause of the disorder to the steps of resolution. Their state of the art equipment far exceeds the resources others have in coming to better sleep.

Patient care and customer service was exceptional. It appears that everyone enjoys what they do and…read morecares about the business.

I am currently in the middle of a complete oral reconstruction. Dr. Donahue and his staff have been…read moreabsolutely outstanding! Especially during this COVID-19 crisis. This process consists of 26 teeth being crowned. 6 down and 20 to go. It has been a long and slow process, but my teeth and jaw have never felt better. Dr. Donahue has ensured that everything fits perfectly, and it has been painless! This is by far the best experience I have ever had! I will be going here until he retires.

We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

Great doc and staff. Maria is fantastic. Would recomend Deco to anyone needing dental care. Wife…read moreand I feel the same way.

I appreciate the friendliness and responsiveness of the staff. It's a real differentiator. And of…read morecourse the care is top notch. I take my whole family there

People who say that they hate going to the dentist obviously must not go to the O'Fallon Family…read moreDentistry. I've had nothing but great experiences there from getting my teeth cleaned to even getting a cavity or two filled. The Hygienist that I had (Melissa) there is always friendly, professional, thorough and very communicative. She was gentle and made me feel comfortable. If I have a dental question or concern there then Dr. Johnson or one of his hygienist were always great at answering it and making sure I understood it. His staff is all around wonderful and pleasant to be around. Setting up an appointment there is easy and they're great at sending reminders, whether it's a simple phone call or text message. I highly recommend anyone searching or even switching to a new dentistry to use Dr. Johnson's O'Fallon Family Dentistry!

I went to see Dr. Johnson today with a broken tooth. I have REALLY long roots and a strong…read morejawbone. What was supposed to be a ten minute procedure, took 2 1/2 hours. My tooth just wouldn't budge. Dr. Johnson and his staff took extra care of me, walking me through everything and making me feel as little pain as possible. He's a great dentist and he has a great office staff. I highly recommend him.