Angelo offers excellent service, value, responsiveness, communication, and reliability. My wife and…read moreI live in a rural neighborhood and we experienced a mysterious and extremely disruptive infestation of our clothes and bedding, probably some kind of bird or rodent mite. Besides losing sleep due to the bugs, we had all sorts of problems with unresponsive or unhelpful pest control services. Angelo was quickly responsive, willing to travel to our inconvenient location, sympathetic to our plight, and helped solve the issue with minimal disruption to our house at a reasonable price. Throughout our conversations he was a great listener and clearly explained his diagnosis and recommendation. After the service, he followed up to check up on us and make sure everything is going well. If you're having pest issues, it's hard to imagine a better service to help solve it.

Angelo was very responsive. He did a professional job of getting rid of my rat problem at a very…read morereasonable price. I'm waiting for him to follow up next Saturday on whether my rats have reappeared. For now, my rat problem is completely gone! UPDATE: Angelo told me he would follow up in two weeks. Instead he should have told me the following: "I will check back in 2 weeks only if you say you still have a rat problem. Wait to call me back, because the first visit is complimentary. Subsequent visits after the first one cost money." Lack of clarity leave a rotten taste in my mouth.

Had the owner James come by and he handled his business personally..we've had 2 other companies and…read morenothing happened to resolve our pest problems..when he came out we noticed results immediately..he got under the house and left no where untouched..not to mention he said to call him anytime in the future with any questions and he's be there same day.. best customer service I've seen..thanks James I'll let everyone know about your company Update he gave my brother one heck of a deal upon my referral so if you're looking to help more than yourself ask about customer referral discount.. James is my guy from now on...

Very strange. I've called multiple times asking for a follow up of my service and wanting to…read morearrange a paid repair to prevent rodents. No follow up. No return call. I would say opposite of "reliable".

Update on 6/4: There was another Venmo conflict but Tim has acknowledged the communication…read morebreakdowns and apologized for his initial response. I'm amending this review to 3 stars to reflect this accountability. He is certainly a capable specialist and does do good quality work. Going forward I hope he will be as proactive and diligent as he was in the responses tonight. I have attached screenshots to show the new change. Seen from web version of Yelp more clearly. ========================================================== 5/30 review He tried to harass me over Venmo by ranting in the $500 comment thread 19 days after this review. 13 inane, barely coherent messages that were sent on 5/30/2025 at 1 AM. The screenshots will speak for itself. I made this update same day late afternoon. This should had been the end of this particular review: short and concise. Then mere hours after posting this update a second stream of Venmo rants began in rapid succession at 10:30 PM. This time he finally remembered me as a client when this was not so in his original statement. He sneakily revised his original rebuttal to saying he remembers me but still attempted to defame me a 2ND time. I did check this page after dinner around 8-9pm. At the time it was still the original derogatory and dismissive comment. By the time I came back to update the second Venmo rant, the comment thread had grown from the original 13 posts to the even more aggressive 87 messages. Tim. I paid you close to 5k for all the jobs done, tipped you for the work (which you acknowledged and was not part of the 5k I already counted for. +tip that would inflate the actually payment to 5.5k before Venmo because I tipped you twice for two separate jobs), got you lunch & dinner, and paid all the jobs done UPFRONT. And the $500 Venmo advance payment towards that future job for your tough time was apparently worth nothing judging by your Venmo posts. I can't say any other professionals I hired ever got this level of consideration. I did everything I could as a good client, but you were the one who chose not to act until Yelp gave you trouble. I made multiple attempts to work with you on scheduling but you did nothing. So I exercised my right as a client to post this factual, genuine review about your business practices. In response, you feigned ignorance, called me fake, and tried to ruin my credibility not just once, but twice. Then you escalated to threats and insults against me and my family members in the Venmo thread, with two separate outbursts (one in the morning and one at night). All of this: the threats, insults and mudslinging; is clearly documented in the screenshots I'm providing. Additional photos can be seen from the web version of Yelp.

Tim is a smooth and convincing talker and sounded sincere, but once he receives your money... the…read morereal deal unfolds. Our job was unfinished and his guaranteed service hypes was all hot air. Do business as you please, but be WARNED! And that will ne my guarantee to you. He is not even worth a star...

I highly recommend Tony for rodent exclusion work. From the moment he inspected my home, it was…read moreobvious he knew exactly what he was looking for. He immediately identified the primary entry point--a hole rodents had created in the side of my garage door--which I had not recognized. He then conducted a thorough inspection of the rest of the property and identified additional areas that needed to be sealed. Tony took the time to explain the exclusion process, answered all of my questions patiently, and focused on preventing rodents from entering the house rather than just treating the symptoms. He was professional, knowledgeable, and very thorough throughout the project. When an odor developed after the exclusion work began, Tony responded promptly, explained what had likely happened, recommended the appropriate next steps, and delayed the final sealing until the issue resolved. I appreciated that he wanted to make sure the job was completed correctly rather than rushing to finish. I especially appreciated his honesty, attention to detail, and commitment to long-term solutions. If you're looking for someone who truly understands rodent exclusion and takes pride in doing quality work, I would highly recommend Tony.

We had a stressful raccoon situation with a mother and baby nesting inside an old electrical box…read morethrough a hole in the exterior of our house. The baby was trapped in the wall shared with our bedroom, and we could hear both the baby and mom at different times. It was very nerve wracking. The mom would come and go, and at one point seemed to leave the baby alone for a day or two. We even hired a general contractor to open the wall to try to find the baby, but we could not locate it. Meanwhile, the raccoon started tearing up parts of the exterior, including a vent. We called several pest control companies, but they all suggested trapping the raccoon which did not help since the baby was still inside the wall. We eventually contacted Wildlife Support, who recommended Tony, and I am so glad they did. Tony responded quickly, came out to assess the situation, and created a thoughtful game plan with us. The next day he returned with a thermal camera to locate the baby and set up a one way trap to safely remove both mom and baby. When the mom figured out how to open the trap and kept going back in, Tony quickly pivoted and came up with another plan. He returned the following day with a smaller trap and a makeshift blocker so we could close the hole immediately once the mom left. Tony was incredibly knowledgeable and clearly cared about the animals. His priority was getting them out safely without harming them. He was also friendly, professional, and genuinely concerned for our safety, reminding us to stay away when the raccoon returned and checking in on us often. Not only did he successfully resolve the raccoon situation, he got them out safely and we did not have to open the walls again. He also secured the electrical box opening and sealed other vulnerable areas around our house using quality materials. At no point did we feel upsold or pressured. He truly put us first. There is no one else I would rather call for rodent or wildlife issues. Tony has both Wildlife Support's recommendation and my full stamp of approval.

I had a positive experince with Vanish. They answered my request for service through Yelp very…read morequickly, and scheduled an on-site visit for the next day. They were able to identify some piles of dirt as evidence of ant colonies, and recommended over the counter treatment we could do ourselves. They offered a reasonable price for spraying, but did not pressure us to take it. Will use again.

Victor responded right away, came out for the inspection the next day, walked me through what kind…read moreof termites we had and the extent of the damage. But then he vanished. Did not respond to emails or calls. Treatment didn't work and two year guarantee was worthless even though expensive to purchase. Found other termites shortly after the complete inspection and even the treated areas had signs of droppings again a year later. Would not recommend.

Best price Best service…read more Great team Quick work Removed the stress of worrying about these rodents! Worked with my schedule Quality was great Very Reliable Luis explained line item by line item, did not fail me!

Luis and Shield helped us with a rat/mouse problem in the crawl space. They were very thorough…read moreduring the free inspection, especially compared to the other bidder. He cleared the items that the rats used as their home, set traps, and sealed all the potential entry points. He also put protective steel mesh for the attic.

Otis and Pest #1 are awesome!! We had an awful smell coming…read morefrom under our house, so I called one of the big-name pest control companies for a free estimate. When the tech guy arrived, he told me he thought the problem might be in the attic (what? so clearly from under the house) and might be mold (what? smelled like dead animal). I never did receive an estimate from them. Then I called Pest#1 - WOW what difference! Otis said that it smelled like there was a dead something under the house. The crawl space is very short/full of ductwork, and the smell was awful. Otis said the tech from the big-name company probably just did not want to do the hard yucky work. Otis put on his gear, and spent half an hour dragging himself through the crawl space looking for the problem. It was grueling, but he just kept at it. Eureka - a really gross large dead rat. You want help from someone who knows how to work to solve your pest problem, can't do better than Pest#1 and Otis.

I previously posted a five star review for this company. Sadly,I need to update my review and let…read moreyou guys know what a rip off this company really is. We hired them to get rid of some rodents, my son heard them in his bedroom wall.Otis just sealed off the furnace room which is right next to my son's The rats came back, and when Otis came out and looked at the traps, they were untouched, so clearly the rats were not getting in from the place that they charged us thousands of dollars to seal. The next thing they did was charge several more thousands of dollars to seal up holes that they thought they saw from underneath the house. i'm guessing we spent probably $4000 or $5000 by this time. This did not solve the problem. I called them back again, Otis came out again, and this time he said that they were jumping on the roof and that we should cut the trees back. We did so. Otis looked on the roof and sealed up anything he could find. But this did not solve the problem. My son continuously reported to me that he kept hearing the rats in his wall. When I would tell this company this situation, they would say oh we don't open walls. Well, if they don't open walls, why did they keep looking at other places when that's where my son reported hearing them? They weren't coming in from the furnace room which cost us thousands of dollars. They weren't coming in from the roof which also cost us thousands of dollars. They weren't coming in from under the house, which cost us several more thousands of dollars. And guess what the rats are still there. I contacted the company yet again, why I have no idea since they clearly can't fix the problem, but I wanted to get them the benefit of the doubt. This time, they had the audacity to say, will seal it up and will guarantee it and it'll be perfect and it'll cost you another $2250 I contacted them and said you guys said it would be perfect and wonderful and sealed up before, the last three times I hired you and Mark laughed and said oh you know we don't open walls. He actually laughed, incredible. They seem to think I would actually hire them again. I'm considering small claims court. In any event folks, save yourselves a lot of grief, and don't hire this company under any circumstances. I have a feeling some of the other five star reviews were relatives of theirs, trying to help them get their rip off business on wheels.

Breast work, closed holes under the foundation (who knew???) and cleaned up every bit of rat mess…read more Replaced insulation and repaired torn flex-duct. Seriously, Brandon's did a FANTASTIC JOB

Quick service. Came the same day and removed a dead animal in the basement of my house.read more