Alea did an amazing job with my keratin treatment on my textured hair! I was a bit worried but she…read moreknew exactly how to do my hair, which is hard to find. Everyone was so nice and friendly, the vibe was pretty chill for a Saturday afternoon, I was pleasantly surprised. Perfect place to get your hair done, will be coming back for my second treatment.

OK, how do I put this delicately?…read more I didn't have an awful experience, and i would go back. The spa itself was nice and clean. The front desk staff was very welcoming when I entered. My technician was pretty much on time. So, you may be wondering why the three stars? Well, I'll break it down for you. When I was taken back to the room for my appointment, the person that was doing my service SEEMED very knowledgeable. I was getting eyebrow lamination, getting my eyebrows dyed, getting my lashes lifted and also dyed. Everything seemed to be going well during the services, but that all ended when she was done and handed me the mirror. I couldn't believe what I was seeing. My eyebrows looked CRAZY! I was in shock, they were HUGE and black. Theres NO way she thought they looked remotely good. She did tell me that they would calm down after a few days, that they just looked like that because I just had them colored. Mind you, I have black hair, so they shouldn't have looked that crazy. I mean, they took on a life of their own. A few days passed and they still looked like they were about to jump off my face. I saw my sister about a week after I got them done and she said... WHAT HAPPENED TO YOUR EYEBROWS?!?!? I was like... its good to see you too. I mean the brows were very noticeable. Its been awhile now, and they aren't like they used to be. Thank goodness, but it did take awhile. She also didnt do a very good job shaping them, and I noticed some of my brow looked like it had a small chunk out if it. That part is still growing back in. I also dont know what's happening, but some of my brow hairs are LONG. I don't know how that happened, maybe its just a sign of aging, but I do wish that she would have trimmed them and gave me some kind of shape to them. Needless to say, my brow experience wasn't the best. My eyelashes on the other hand looked great! I loved them. I'd go back for my eyelashes again, but I'll leave my brow work to someone else. When I was leaving and went up to pay, they rang me up. I noticed that there wasnt a spot to leave a tip. I asked them and they said that they were a no tip spa. I wasnt mad about that at all. So my experience wasn't the best, but I think that it wasn't super bad either.

Not a place for a foot massage, even if they tell you so. Booked a date foot massage and the…read moreperson answering the phone assured me we would have "chairs next to each other". When we arrived, all rooms have massage beds for full body massage. I showed them the picture from Yelp with the chairs and told them I verified over the phone. Sadly, it was my American accent that must have been confusing for the people answering the phone. It's one thing to have a problem and it's another to see how a business handles it. I don't understand how I am in the wrong in this situation and there was no attempt to make it better. I left two stars because the massage therapist was very good but didn't know how to do a foot massage - walking on my back is not a foot massage

I've gotten both a massage and facial here, and I have to say this place is amazing! Truly a hidden…read moregem. Highly recommended if you're looking for a clean and relaxing experience that won't break the bank!

Took advantage of the opportunity to relax a little bit in a Sunday afternoon. Call it a recovery…read moreday from working out or call it just a mental santity break to kick off the week. This is a great place to do either. The first hour and a half in the men's area rotating between the steam room, sauna hot tub and cold plunge, losing track of the time and just soaking it. The sauna and the steam room each held around 5 to 7 people, respectively. Fortunately I didn't need to push the capacity limits since the crowd was extremely light, especially for for a weekend. I strolled around and checked out the other rooms and the bulgama room was scorching hot, in the best possible way. Broken up into two different dome spaces - one hot and the other extremely hot with a fireplace- that had the cozy smell of burning wood. A fantastic sensory experience. I popped by the restaurant and the Bulgogi stew was delicious. Prices were comparable to being outside of the spa, and the quality was just as good. The food came out piping hot with a little kimchi and some potatoes and a small bowl of rice on the side. I have been to more than a handful of Korean Spas and the features that make this one stand out are: Clean smells- sounds strange to have to say this but Gangnam was clean but didn't smell like cleaning products. Each space had a unique scent based on the desired effect - cedar, burning wood, eucalyptus, etc. Comfortable uniforms - woven, soft terry cloth sets that breathed well and were easy to move in. Unique experiences in small niches- hand spa to massage your hands, foot spa with a pebble bottomed pool, plenty of lounge spaces, vibrating plates for muscle activation or relaxation, I honestly didn't have time to do it all. The staff = top notch. Friendly front desk crew gave a great first impression. The superstar was the gal who helped me decide on a tasty dish in the restaurant, providing great descriptions for all of the choices. After 4 full hours, I needed to go to my next meeting and had to leave. Nevertheless I left feeling relaxed and satisfied. Verdict: Check it out but be sure to give yourself at least 4 hours.

I visited Gangnam Spa with my fiancé expecting a calm, restorative experience. The facility is…read moreclean, the staff is professional, and the treatments themselves are excellent. FIVE STARS! And this is why the rating drops to THREE STARS However, the spa's current approach to cell phone use raises serious privacy and safety concerns. Multiple guests were openly using their phones in treatment areas and even inside the locker rooms -- including taking photos and videos in spaces where individuals are undressed. Locker rooms are universally recognized as places where people have a reasonable expectation of privacy, and recording in these areas can violate that expectation, regardless of intent. Allowing phones in environments where guests are changing creates a real risk of non‑consensual photography or video, which can have legal implications and exposes patrons to harm. Businesses that operate locker rooms and similar facilities typically have a duty of care to protect guests from exactly this type of privacy intrusion. I strongly encourage the spa to implement and enforce a comprehensive no‑phone policy throughout all treatment and locker room areas. A spa should be a place where guests feel safe, respected, and able to relax without worrying about being filmed or photographed in private spaces. PLEASE KEEP this SPA classy, with privacy rules and keep the ghetto out the door!

Adrianna gave me a beautiful haircut and she's pleasant to talk with. I scheduled another…read moreappointment next for some color highlights.

Possibly the worst manicure I've ever had. I made an appointment for this past Thursday at 4:30 pm…read morefor a refill. I asked "Peter" the receptionist if it could be done in an hour and he said yes. I got there and the lady started soaking my nails in a grocery store plastic bag with acetone soaked paper towels. Weird but ok. After 15 minutes of that, she announced "you have solar nails and we don't do that"! Really?? Your website says you do. See pic. She replied that their website was out of date like that absolved her of any responsibility! It took her 40 minutes of paper towel soaking, sawing away with an electric file and slapping on acrylic to finish one hand! She acted as if she wanted to quit then and actually told me that I should go back to my former nail salon. No joke. She finally finished 1 hr and 20 minutes later despite the promised 1 hour by Peter. My nails were so poorly done. And to boot 3 DAYS LATER my nails are bubbling from beneath the surface. See pic. Just horrible and a complete waste of time and money.

I called them 3 times trying to book services for my daughter. All 3 times the girl I talked to…read moresaid someone would call me back and no response. I also emailed them and again nothing. The girl knew why I was calling, I explained it to her in the first call. I guess their business is good, and based on my experience their service is poor.

I always enjoy my visits to Hand & Stone Memorial. The spa is very clean and has such a calming…read moreatmosphere--it's the perfect place to relax and unwind. From the moment you walk in, you're greeted by their friendly staff, checked in quickly, and even offered some refreshing coconut water. Jessica is my massage therapist, and she is absolutely excellent. She really listens to what I need, adjusts the pressure to my preference, and always takes the time to stretch me, which makes a huge difference. Every session leaves me feeling refreshed and cared for. Highly recommend Hand & Stone and especially Jessica.

I found this place a couple of months ago and have been coming here ever since. I don't typically…read moreget my nails done but they did such a great job I kept coming back every other week! Today I got a new nail tech who was absolutely horrible. She ignored my request for no cutting of the cuticles (even after my usual lady let her know), filed my nails AND SKIN so hard it hurt, and ended up clipping my skin too close and leaving nail polish on the side of my nails! The color she applied was not the one I picked but similar enough I just let it go. This experience reminded me why I hate going to get my nails done. When I went to pay I found out she had upcharged me for a hand massage I didn't ask for or want and then an attitude when I asked why the price was different than all my other visits. I regret not requesting my usual nail tech but she was busy with another client. Unfortunately this experience was enough to deter me from returning.

Service: I got the gel manicure. She did a good job with them with the right amount of nail coat…read morelayers. They haven't chipped. Price: $32 for gel manicure before tip. Ambiance: It's quiet and small place. There's no TV's, so I spent time watching tv shows on my phone. Cleanliness: I gave this a 3 star due to the cleanliness issue at the front entrance. The carpet was filthy as you can see from the photo, which made me question the cleanliness overall. When I got to the chair, it seemed clean with the white furniture, but I'm not very sure. I've seen cleaner places, so I don't think I would be going back.

Truly an impeccable service! I got the 90 minute head spa &…read moreif I could do 900 minutes I would! Will definitely be coming back! Ivy is lovely & will make you slip into a tranquil state! Very very good!

My coworker and I had an hour and a half to spare for an event…read more We didn't want to do a reflexology massage or other massages around Chinatown because our hair will look like a hot mess. So glad to be able to found DOVERA on the Internet and saw they had a 30 minute package that worked in our favor on time and traffic. Even though it was only 30 minutes, it was what we needed to destress and refreshing up at the same time.. Their prices are more reasonable and I really appreciate that 30 minute session they offer when you're on a time crunch. I was gifted to get my first head spa that opened out in Katy 2 years ago that was an hour long and the session didn't have me wanting to come back compared to my experience with Dovera. My experience for the 30 minute you are in your clothes and be prepared. Your clothes may get wet but nothing a blow dryer can't fix. My coworker and I enjoyed the herbal tea solution they rinse your hair with and we have grown to enjoy their herbal scents. The staff had such delicate hands, ahh just writing this I can still remember the feeling of the session. We did go when it was still new, but I still have it on my list to come back for the one hour session.

Absolutely the best massage I've ever had. Linda can do amazing things; stretching and massaging. A…read moreThai massage is the only way to go. I highly recommend Nature Thai Healing.

I didn't even have time to even finish receive an answer on my question, she said she's too busy to…read moretalk and hung up, RUDEEEEEEE I'm not one for negative reviews, but this seems to be a recurring thing, I'm trying to give you business, this was so disrespectful..if that's the owner u need to work on customer service, if this is an employee again u need to work on ur customer service. I will be coming in today, to see who I spoke w that was beyond rude..