Kalia is a lovely person & appears to be very skilled. In fact - my review is for an experience…read morefrom February (nearly 7 months ago) because I wanted to make sure I gave an informed, well balanced review - so here goes: The location - The location is inside a salon on Roswell Street - very small salon & very tiny parking lot - almost obliterated by what appears to be a used car lot (unsure) - so its easy to miss. The salon is an open air salon - which means there are no walls / door to block your service area and you can hear and smell everything going on while you are getting your lashes done - but 1) there was only one customer being serviced during my visit - and though they were loud and chatty the entire time - it wasn't super obnoxious and 2) Kalia's service area is in the salon rear, so you do have a sense of privacy. No stars deducted for this The customer service (during) - A little background on me - with my family commitments and workload - I really have let things slide when it comes to my personal appearance, let alone pampering myself and getting dolled up for the SO. For that reason - I decided to pull out all the stops for Valentines Day. That meant - a trip to the stylist for a cut and color, a visit to the nail salon, wax salon, you name it. I had never had lashes applied before (professionally or the inexpensive at home strips or individuals) and was worried about looking 'overdone.' So in that vein - I was very worried before our meeting - because we never actually had the chance to speak via phone so that I could discuss my desired look. She works A LOT & tends to be reachable via text only. So my questions / appointment scheduling were all done via text. Once I arrived - I had a great experience during the visit. After blocking out the semi-loud conversation between the stylist and her 1 customer (up front) - I found Kalia to be warm, funny and down to earth. She appears to be beautiful person (both inside and out). She was EXTREMELY thorough and presented me with photos and policies before we began. I wasn't crazy about my brow tinting - but that's more of personal preference thing. I loved the look of my lashes though. They gave me the exact look I'd hoped for - natural looking but still voluminous. 5 star experience The customer service (after) - Here's where it gets hairy. I lost a good bit of lashes that first night and I work nights - so this was before a shower or sleep - and I texted her (with pics) to inform her. She said losing some lashes the first night was normal. Let me be clear - she did indicate at this point that I could come back in that next day - that evening - but I couldn't because I was going out of town at noon to take care of something for my elderly parent - under no circumstances could I reschedule. And because of the holiday (Valentine's Day) she was not available to have me back in that morning or any other time during her customer satisfaction window. Over the next 48 - 72 hours (2 - 3 days) the lashes on the left side of my left eye fell out an alarming rate. I kept Kalia informed & I exchanged SEVERAL dozen text messages and pictures (posted here) after that. And she was respectful during these exchanges - but stood by her position that A) her lashes and glue were not the issue - and B) that 'lashes were not for everyone' and C) that her policy (which I signed) indicated that I had to come back in within a certain window of time to get my lashes filled in if I experienced problems (even though BOTH of our schedules - my going out of town / her heavy booking due to Valentine's Day - made this impossible.) But here's why I decided to write a review. Since my experience with Lashout! - I've had my lashes done again. Won't mention the salon name here - for fear that it might seem as though my review was written to garner business - and pull business away from Lashout! During the first week of July (for upcoming bday), I had my lashes done again at a different salon (second time ever in life) and after that service - even though around the second week - I had pretty much abandoned all the aftercare instructions - my lashes were still full & glorious. I washed my face, rubbed my eyes, you name it (because I was birthday was over and wasn't worried about looking cute - lol) and these lashes stayed on. My lashes still looked pretty good even at the 4 week mark and my final final lashes hung on until around the 6 week mark (though they looked pretty crazy at that point - I was afraid to pluck the final few stragglers). Wrapping up - I know - I will probably get a snippy, snarky, condescending (I'm high maintenance - or you can't please everybody, etc), response from Kalia - and my review will probably get flagged by the formidable LashOut! fan club - but I felt compelled to post this review now that I've had the opportunity to get my lashes done elsewhere. On yelp, 2 stars means "Meh. I've experienced better." And now I have.

I HAVE never had someone cancel an appointment on me TWICE! The first time she cancelled the DAY of…read moredue to family emergency. I understand stuff comes up so I rescheduled. Then she cancelled the night before my "makeup" appointment.....the day before my vacation! Didn't offer a discount or nothing. Put me in a bind......I COULD HAVE FOUND SOMEONE ELSE! If you book with her just know your appointment will PROBABLY GET CANCELLED. WISH I COULD GIVE NO STARS!!!!!!!

Deidra is great! She really does an excellent job and will never make you feel bad about…read moreaccidentally waiting too long for a fill (but try not to wait too long). Her fees are fair which is appreciated.

Deidra is truly the best! After moving from NJ, I tried multiple lash salons and none of them came…read moreclose. Thank God I found her. She really knows her craft--100%. She pays attention to every detail, is honest about what style will look best for you, and her salon is clean, cozy, and beautifully set up. Highly recommend!

Was in a bind looking for a place to get a mani pedi before my photo shoot while I was staying in…read moreSmyrna. The first place I looked up was not open on Mondays which is a common thing for those of us who frequent the nail and hair salon. Was grateful to find this place open on a Monday and willing to take walk-ins. Yay The shop is located in the small strip mall that does seem to be having a little bit of construction outside so be careful as you navigate through the entrance. I had no wait as a walk-in and asked for an sns manicure and a regular pedicure. They're basic pedicure goes for 30 bucks and includes a very thorough, callous removal. I've never had my feet so smooth and I go to the nail shop on the regular. All of their pedicure chairs are also massage chairs so make sure to take advantage of that as soon as you sit down. Great nail color selection and they were able to easily match my toenail polish to one of the dip colors. Dip ran around $45 if I remember correct. It was very quick and efficient, done while I was still in the pedicure chair and extremely neat. No excess polish stuck in my cuticles or on my fingers. The staff here are super considerate and removed a tip at no charge for a woman who came in randomly as I was sitting under the UV light drying my toes. I would definitely come back again and I'm honestly surprised the rating for this place is not higher.

My experience was very disappointing because of the atmosphere in the salon…read more Several staff members, including who I believe was the manager, were watching a soccer game and yelling unbelievably loudly throughout my appointment. None of the customers were watching the game, yet the staff reacted to it as if they were at a sports bar. The constant yelling and loud outbursts became so distracting that they gave me a headache. I even put on my headphones to try to block out the noise, but then realized I shouldn't have to do that just to enjoy a manicure and pedicure. A salon should provide a calm, relaxing environment where customers can enjoy their services. These people were rude and disrespectful. This wasn't an isolated incident. On previous visits, I've also experienced staff members laughing and carrying on very loud conversations with one another during my appointments. While it's nice to see employees enjoying their work, the focus should remain on creating a pleasant, peaceful experience for customers. The one bright spot was the woman who performed my pedicure. She was kind, professional, and did an excellent job. I truly appreciated her service. I hope management will recognize that the customer experience should always come first.

I love coming here for my eyebrows , I came across them while getting food from next door and been…read moregoing back since . The quality and customer service is amazing , everything is quick and great. I don't have a specific lady I go to since all of them are amazing but a few times I have went to Asma ! Will definitely recommend this to everyone P.S get the package for the threading , saved me a lot of money

Ruth went above and beyond. She worked quickly to get me ready for a wedding on short notice. Clean…read moreand comfortable experience. Highly recommend

My absolute favorite salon even before they moved from next door…read more Fell in love with builder gel nails as it's completely gel, no tips and lasts long. I found myself obsessed with how long my nails lasted between fills and often got scolded for this! However, when you come from breaking nails often to not at all, it's amazing! Elizabeth is the best at this. Not sure if Ashley is still there but she was very good too. Anyone is good to get a pedicure from. The ambiance is nice, they offer drinks and maybe cookies at times or a small snack.

Had a full set of new SNS done at the new pampered peacock location only 5 days ago. She actually…read moreapplied the product OVER my cuticles. Now they look awful as they're growing out. The new building is beautiful, but if the services are subpar then it really doesn't matter does it... won't be back.

I have been going to Lana for 19 years and have always been very pleased with my hair styling.read more

Love love love this salon! I've been going to Salon DeLaJe for a few years now and they do a…read morefantastic job. Both women are hardworking and very friendly. I get my hair done by Lana. Every time I go it is a wonderful experience. I love the wash and scalp massage. Helps me relax. Lana is great with understanding what I want done with my hair and does great every time. Whether it is just a cut or full highlights, she takes the time to make sure I am happy. They are very professional. I highly recommend this place.

Had my first session with Hailey last night and couldn't be happier. She's so sweet and had a…read moregentle touch. My eyes usually cry throughout the process, but not with her. Highly recommend her for eyelashes.

Hailey is amazing! She has a clean salon and great prices. Hailey always gets me in when I need an…read moreappointment and my lashes always look fantastic!