Victoria was super helpful and kind. Helped through the entire application process. The property was very impressive after touring many apartment communities within the same area. read more

Literally the worst apartment I've ever stayed in. We always have our doors closed all the time yet we see a spider inside our place at least once a day. Our daughter is traumatized now every time she sees something crawling around. read more

On Sunday, July 12, 2026, at approximately 6:45 p.m., I pulled into the complex to pick up my guest, who had gone to my unit to retrieve something for me. As I entered the property, Night Service Managers Londyn and Moe were behind me in their golf cart. Both looked directly at my guest, Londyn made a comment, they looked at one another, and then they both laughed before Londyn looked back down at her cell phone. Although I cannot know what was said, the interaction created the perception that they were talking about and laughing at my guest. My guest felt humiliated and believed they were laughing at her because of her weight and disability. This is not the first time my guest has experienced this type of interaction from Londyn and Moe. I previously chose not to report it because I have felt that concerns raised by me are not welcomed by management. However, I can no longer overlook conduct that causes my guests to feel embarrassed or uncomfortable. For comparison, I have been outside talking with my sister on several occasions when Londyn and Moe have driven by, and they have never reacted in this manner. The difference in their behavior toward my guest was noticeable. Residents and their guests should feel respected by LMC staff, especially by Night Service Managers. There have been other incidents involving these two employees while working together that I chose not to report for the reasons stated above, but this incident crossed a line. While I understand that I cannot know their intent, and I do not expect them to admit any wrong-doing, the conduct and appearance of unprofessional behavior had a negative impact on my guest and reflects poorly on the community. read more

The thing about this place is the staff is extremely amazing and so helpful when I find a concern is living in a community where after being here for about two months, I realized that it's not a safe community as things are always being stolen. There are random hangout groups of kids from different apartment complexes that come around here you can't leave your garage open for too long or else things get stolen, it is of the upmost importance to have security cameras... i'm hoping things have a turnaround where I can start to feel safe again, but after living here for two months, I feel like I have to be watching my things make sure that everything's locked up and put away. but since my concern wasn't posted on our community post so that I can bring awareness to the things that are going on I thought I would just make a review. I hope things get better. read more

I have been a resident within Lewis Communities for 11 years. My first experience was at Montecito Apartments in Rancho Cucamonga, and the staff and support team there were amazing. For the past eight years, I have lived at Del Mar Apartments, which is also part of Lewis Communities. Unfortunately, my experience with the current management team at Del Mar has been extremely disappointing. The individuals working there now are impersonal, disrespectful, and seem to lack basic human decency and customer service. I was scheduled for a home inspection, and the person assigned to conduct it arrived an hour late. Then, two hours later, another employee showed up claiming they were there to perform the inspection as well. My child was home alone, so naturally, no one was allowed to enter. The following day, they sent someone else, despite the fact that I had called the day before asking why I was being harassed over these repeated inspection attempts. To make matters worse, when it came time to make my rent payment, I was charged an additional $1,000 because my bank did not recognize the increased amount. As a result, I was assessed both a returned payment fee and a late fee. Then, three weeks later, management wanted to conduct yet another inspection, which made absolutely no sense. I have never had issues during my 11 years with Lewis Communities until now. Sadly, it only takes one rotten apple to ruin an otherwise positive experience. If you're considering Del Mar Apartments, be cautious--especially when dealing with Jasmine. In my experience, she twists people's words and indirectly implies that residents are being dishonest rather than working toward solutions. After 11 years as a loyal resident, I never expected to be treated this way. read more

It seems that this place is letting anyone move in. Kids are disrespectful they cus at people they don't know and at each other. The jump the fences to get in the pool. Parents don't watch their kids. They wait for the office to close and let their kids run wild. read more

I helped my mother find a new apartment closer to me and we came across Del Mar! She has such a busy schedule and worked and lived in LA, but working with Luz Jaramillo made everything quite easy. She was helpful, informative and ready to answer all of our concerns and questions, helped us navigate through picking the right apartment fitted for her wants and needs and held our hand through it all. Everything went through smoothly, the apartment is lovely thus far and she even informed us that if wanted in the future Lewis management also lets you transfer between properties. We actually did look at some of their other properties, but the Del Mar had the nicest location without sacrificing convenience or amenities for the best price , plus we really wanted to work with Luz. If it wasn't for her professionalism, we might have looked into another property. read more

Prospective renters should proceed with caution and document everything carefully. If I could, I will give them a zero. You should most likely think twice with any Lewis Property; think twice. During my tenancy, I experienced serious issues involving lease enforcement, communication, and consistency. Despite repeated efforts to resolve matters cooperatively and in good faith, I received conflicting information, ongoing notices, and difficulty obtaining clear, timely written explanations regarding my housing status. The situation ultimately escalated into formal legal proceedings. Throughout this process, I found it challenging to receive consistent responses or clear guidance, which created unnecessary stress and hardship. Based on my experience, I strongly recommend that anyone considering renting here maintain detailed written records, request all notices in writing, fully understand their tenant rights, and seek advice early if disputes arise. This review reflects my personal experience as a tenant. read more

The leasing office is helpful and maintenance staff have always responded to my requests fairly quickly but in all fairness I think I only put in like 1 service request so far... lol. The reason I am giving 2 stars is just how "cheap" my apartment feels. I can tell the remodeling was just done very mediocre but tbh I could care less, not like I own it. What I hate about this place the most is how paper thin the walls are. Like literally I can hear my neighbors tv downstairs and even next door lol and sometimes they watch tv and make all kinds of noises when I'm trying to go to sleep. For the suffering I have to go through almost every night I'm better off moving back to vintage apartments in Ontario where the walls were WAY thicker and sacrifice the garage. I think my rent would actually be cheaper lol. Oh and it seems like the water piping is all connected for each building so when my neighbors flush their toilet my water either goes super hot or super cold. Just things I don't think I need to go through while paying almost $2400 a month for a 1 bedroom. read more

Today 1/15/2026 I spoke with Amara regarding two things my gate code for my visitors & to inform her I was not gonna be home the first day of garage inspections due to my son Birthday is the 24th of January. Amara was very helpful to me & she even created my gate code almost immediately and sent me a email informing me of instructions on how to use my gate code. I truly appreciate the time she took out of her day and she was very polite while doing so. And that I'm very thankful read more

Been living here for over a year now and we love it. Recently had a loss in our family and had to adjust our lease Victoria Guzman walked us through step by step she was so kind and helpful during a very stressful time. I really appreciate her help and she definitely deserves recognition for how she handled our situation with our family during this difficult time. Also we usually are helped my Michelle and we love her also she is always so friendly and accommodating. The whole team is great! read more

Crappy customer service for the amount of money we pay here. Some of the office staff people are not professional. And need more help to get things serviced in our apartments. A request can take a week or more read more

My experience with Del Mar has been exceptional. Bree Voss has been the representative that has helped me most. She is excellent! The customer service has been excellent and I am excited to be moving in soon. read more

Although my overall opinion of Del Mar Apartments / Lewis Management Corporation / Lewis Group of Companies isn't great for many reasons. I still stand by my Google review. The customer service isn't great. However, I have to say there are two NSM's I have to give praise and applaud . That would be Kevin, whom I think has been moved to another property, and London. They are so very approachable, and their customer service has been impeccable. Thank you both for ALL YOU DO! You are truly appreciated!!! read more

Mold in water, mold in toilet, mold in washer and dryer unit, mold in carpet, mold on walls, I mean literally if I wanted to move into a moldy building I could have just moved into the hood. This is completely unacceptable. 0 responsibility from management team. They paint over the walls and promise you a forever home and then boom. Let you discover something in the home my goodness they treat you like you are the problem and you are the dirty one and that there so called maintenance workers are working hard around the clock when in fact they are not. I would not recommend this place to anyone looking to move!! Take your money somewhere else away from the complete Lewis management entity. I have done research and have discovered that the actual owner of the properties has allowed all of his apartments/ townhomes to disintegrate right under his nose without taking proper necessary action for the tenants and for the people. Upon moving in I inquired office on skin rashes/ break outs on skin they said nothing at first I though this must be a pest issue why are they not trying to remedy the situation??? Well it wasn't until I got extremely ill and started projectile vomiting blood from my abdomen to the point my stomach cramped up so hard I thought I was gonna die. I had a mold inspection specialist come out and inspect and sure enough my worst fears has come to reality when he discovered penicilluim mold and black mold coming in from patio directly into my living room area where me and my kids sit at and have movie night can you believe this??? We literally almost lost our lives. My dog got sick and I got very concerned for my fur baby what do you know mold poisoning. 2,000 vet bill! With proof!!! Right now we are currently housed in a hotel for the mean time because management refuses to do anything about it. Thank god my health is slowly started to feel better since leaving environment. My clothes no longer have sour moldy smell after washing them, my skin no longer has rashes, my daughter's face is no longer breaking out. My sons are no longer getting skin reactions on face and upper extremities. Just so you guys know to the A/c system has mold in it as well so if you and your kids are getting sick and you cant seem to figure out why your throat feels like it's closing and you keep having a stuffy congested nose, headaches, loss of appetite these are all signs of black mold toxicity and if you care about your health and your kids get them out of here now!!! Run don't walk!!! Fly away!!! Get in the next taxi or uber and go!!! Don't look back!! Don't move to another Lewis community tied to Randall Lewis he is a con artist and only cares about making money for his family and grandchildren and doesn't care about the effects it has on people in the process. He is indeed a selfish SOB!!! read more

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Visited friends at theses apartments a few times. Lately I've been disappointed in the upkeep of them.. The area where you throw the trash ia always a mess. Trash on the ground and not in the container itself. When I park it usually on top of leaves and other debris. Management should walk around and monitor these issues instead oh sitting in the office all day taking breaks and on their phones. .​​ read more

TLDR; I told management we were moving because of black mold in our bathroom affecting our newborn, they charged us with eviction because they didn't bill our account because of a "software issue." HI JASMINE. I have never rated anything one star before-- but this is a whole other level of "I want to actively hurt and disparage my tenants that want to leave" that I feel I need to post this here. preface: I left because of a relentless black mold problem. This management team will -actively evict you without notice if they know you plan to leave so they can collect added penalties and bill your renters insurance. -give you false payment confirmations on rent and then bill you for a late fees when a billing error occurs on their client side. -demand money orders on bank holidays without 24 notice or face eviction to damage your credit. My wife and I moved in 2021, nice area, local eats, good enough place to get through school, even had a friend that moved into the community with us (separate apartments). A few months into my college program, our friend mentioned his elderly mom was getting sick and they found black mold in their bathroom, so they moved out. I was unable to move at the time because I was a college student and my wife was supporting us and we had no other option but to stay, but I noticed that there was black spots all over the restroom that started to form. I performed a maintenance call to check The rest room ventilation and check for black mold, and that resulted in... " You just have to paint over it." I was naive at the time-- too busy from my college and not feeling the effects of anything suspicious-- but then a year went by and then two-- and we painted. Then we had our first baby and then all went to hell. The effects started pretty fast, the mold spread outside the shower area into the sink area of the master bedroom-and my child slept next to us in a bassinet. Endless coughing, fussiness, and sleepless nights. We took her to her doctor sho advised us to move out-- so we did, a full two months before our lease was up. We notified the office that we were moving out, our final date was October, and we notified them in august. When asked why we wanted to moved out in the exit polls on the phone we said "Well, there was black mold" The phones mysteriously cut out (hung up), or had an "issue". We moved out in September, our final date was October 22nd. We gave move than a month notice. Now the meat: I received a call that we were facing eviction, I paid every month since then and made my final payment on October 1st. We received a confirmation for the final amount but the money never came of our account, so my wife called and the management team said it was a technical error and everything will be fine. So we went along our merry way. Then I get a call at work, that we are going to go into eviction unless we pay that day, and that they served us via mail (for an apartment we are not in: no email, no text, no call) and they demanded a money-order THAT. DAY. I'm a Registered Nurse...I can't invent time, I have patients that need my attention. I asked Jasmine (payment manager) if she could delay it by the next day... she gave me the longest and coldest silence unbridled by anyone who has an actual pulse--an air time of "I'm a cog in a machine", she gave me the "I actually have a meeting soooo--" and then hung up. But, oh boy she was free to accept my check when I got there. I hoping I paid the price so you don't have to-- DO NOT MOVE IN HERE-- this is a money trap led by a soulless head of office NPC's who don't care about you, your baby, your experience. Black mold? Your problem. Don't deal with Jasmine, she doesn't care, doesn't have time, and doesn't want her job. read more

If I could no stars I would. DO NOT MOVE HERE. When we moved in the first day to the very last day we moved out everything was unprofessional from our experience with jasmine and mo. We still haven't received our security deposit and no communication back from the property at this point. When we first moved in The showers didn't turn on The washers didn't work. The keys they gave us to move in didn't work also. Don't recommend moving here.VERY UNPROFESSIONAL read more

Danny was great he always helps out an does more then he's supposed too.. keep up the Good work Del Mar Maintenance

Well where do I start, I've been a resident with the Lewis Management Company for 20+yrs and coming up on 5yrs with the Del Mar Community. When u talk about prime spot to live in Rancho Cucamonga that would be the Del Mar Apartments, when I first moved in there in 2020 the prime of u know what I was bit nervous cause coming from across the street I didn't know what to expect because the Del Mar is a bit cheaper to live at and much larger complex but I was amazed by the staff they have working for them. The place is always clean the grounds are well taken care of thx to the maintenance crew. But what really put the comfort into me is the office staff. Bare with me I'm horrible with names but if u ever go there u got 2 of the most amazing office management team Jasemine & Renee those two will make u feel so comfortable with their professionalism and communication skills to make anyone feel right at home. Thx again Del Mar read more

This review is specifically for Gregory Flowers in maintenance. 5 stars all the way around for him. He was courteous, kind, professional and did an excellent job with the requested repairs in my apartment. Excellent service! read more

Where do I even begin. This has to be the worse apartment complex here. It used to be a beautiful complex before they started letting section 8 vouchers live here. This place has gone downhill and very unsafe if you have kids. Theres many break ins here, they claim to have security yet nothing is done. They have cameras but there broken. Roach infested and big time problem with roaches. Its disgusting paying high rent to live in poor living conditions. If i wanted that I would move to La. This is turning into it. The office staff will bot help you if you have an issue. All the google people left like Rene he was awesome everyone else could careless and has an attitude with you. Everything is run down everything breaks. In the night time there is sketchy people going through dumpster bins. Theres someone here who hans by the corner and sells drugs nothing is done. They say its smoke fre but yet marijuana is everywhere. This place is the worse espesically families think twice before u live here cant wait until were out!!! All other good reviews is theres a raffle to win big if u put a good review! Once ur in ur locked in! read more

Save your money and buy a home. Del Mar staff was very professional but it's the people behind the scenes that will take your $ by any means necessary. I was there for 3 years and the rent kept rising each year. When I moved into my home they stuck me with an almost 7K bill for damages???????? Omg I was shocked. Only notice I received was from their attorneys in 2023. Over 2K in interest. The Attorney or whatever he is Jeff Kennedy said "you didn't receive anything because you had no permanent address this is the only address I've had since leaving DelMar. Left forwarding address with DelMar. Shady!!!!!!!!!!!!!! At my expense. Kimble Tirey and St John....shame on you!!!!!!!! I'm committed to telling any and everyone the truth about these attorneys. If it says Lewis Property Run! Look at all their horrible reviews. Everyone can't be lying!! Also my 2K drum set was stolen out of my garage. Police report filed. No sign of force entry. Maintenance person said they often forget to change the codes on the garage so previous tenants still have access to garage if they kept the remote. Unbelievable!!!! Be aware! read more

On the first of every month, I mail out my rent check timely, and I was never assessed a late fee until recently because they happened to receive it late. I mailed it out on the first and woke up a few mornings later to a three days' notice to pay or quit. I was confused, so I went down to the office and spoke with Stephanie. I offered to put a stop payment on the check and return with a cashier's check to which she advised me to wait a few days first. I did, and it wasn't until about a week later that I received a call from LMC management informing me that the check will be returned and requesting a cashier's check, which I had initially offered to Stephanie. Fast forward to next month, December, I was unfairly charged a $50.00 late fee because the post office sent the check too late. I mailed it on the first, so it's out of my hands when LMC decides to cash it. I tried to get management to waive the late fee to which it refused. All in all, I think I'll look elsewhere after my lease is over. If this is how LMC treats its residents who have paid on time and do their part, I advise anyone to look elsewhere and not rent from LMC at all. read more

Maintenance: I had a very bad plumbing problem!!! Maintenance not only appeared in a timely manner but resolve the issue quickly.... Gregory Flowers was professional and kind!!!! Thank you again!!!! read more

I would like to send a special thank you to Jasmine for always willing to help with making our stay at Del Mar Apartments a pleasant one. She is the definition of what customer relations is all about she gets it and always so welcoming we can't thank you enough Jasmine. Thank you for helping me with my move out and following up with my security deposit. If you are interested in renting with Del Mar Apartments highly recommended!!!! read more

My review is for the Maintenance Dept. Robert is the best at what he does. He comes to the rescue and makes sure the job gets done. I have had very minimal issues in my apartment. Robert is kind, respectful and always willing to go the extra. I can see all the maintenance guys are always so busy. The maintenance manager is also very nice and always running to get things done. There have been some new people in the 4yrs that I've been here and I've never had a problem with any of them. Robert and the Manager are definitely keepers. They set a great example for their team!! read more

I am very much conflicted about this complex...it's been one bad experience after another...today I had a scheduled inspection from 4:30PM-6PM but my friend who also lives here said he saw the maintenance manager going into my apartment around 3:30pm and before he went in, he checked if anyone was looking. My neighbor across from me also confirmed the same As she saw him walking over from her window and from her door she saw him go in and stay in for almost 15 minutes. They said he was in my apartment for almost 10 minutes before leaving...and he left my apartment door unlocked! Around 5:15PM Sandy came to do the inspection and when I told her she seemed surprised but I don't buy it. Her employee who was with her looked liked she had gotten caught and gave them away...I KNOW I must have a written notice 24 hrs in advance before coming in so why is someone from the staff team randomly going into my apartment BEFORE my scheduled inspection? And how does the director not know about it? Either Sandy know and is lying or the staff is just breaking into apartments?? Is why some of stuff is missing? Is this where I file a police report? What would be the appropriate step? Any guidance is useful, thank you! read more

Shout out to Dylan for going above and beyond! Your hard work doesn't go unnoticed. I really appreciate everything you do to keep things running smoothly! Thank you for being there to handle my request with patience and professionalism. read more

Great office staff, Bree and Michelle are amazing. Place is kept very clean. They are very patient and answered all my questions. They treat everyone with care and respect. I definitely recommend living here. read more

I just moved in and couldn't be happier to be here. The staff has been great so far everything is easy to find and there's plenty of amenities. Also it's a bonus being so close to my daughters school read more

I'm writing this review for Michelle if I could give her 10 stars I would , she has the most amazing personality you can ever ask for she made the process so easy for me and my mom and was extremely communicative. She treats you like family and makes you so excited to move in just so you're able to see her ! She's amazing and I'd recommend her to anyone looking to get an apartment read more

If I could give Lewis Management zero stars, I would. We moved in October 2018 and loved the staff and our neighbors . However, as staff changed and units were open to section 8 after covid, it got unbearable. We lived there 5 yrs! Saw good people forced out for simple reasons just because they complained. Lots of people come and go, parking is an issue, drug use, some guy died in car of overdose it was covered up. Kids running amok all over vandalizing gates and cars.. dog poop and smelly dumpsters mail was stolen several times. Lots of police presence frequently. calls and letters went unaddressed by management community posts removed for almost a year. we felt we needed to leave for our safety. We gave a 30-day notice paid on time for 5 yrs. Was given an A+ walk thru only to get a bill 2 months later for over 7 grand. Disputed charges and provided pics and proof of move out condition through 45 pictures. our charges were reversed by 6k. Offered to pay in new corrected balance in full and was told 4 days later we were too late and sent to collections. In 4 days, people... I wouldn't let my worst enemy live there. Run as far and as fast as you can from any property owned by Lewis. Especially Del Mar. I provided proof of each concern and our move out checklist and pics. They are shady. We were grandfathered in at 2600 a month, and they wanted us out as they now charge 3400 a month for the same unit. Looks nice on the outside, but beware. read more

Everyone is so helpful and caring here. I've lived here for 16 years now. I like my neighbors and all the staff her al Del Mar Apartments.

Lived here for 8 years. Property declined massively. The rent went up every year (even through the pandemic) along with the utilities/trash. They decreased the frequency trash trucks came through so dumpsters were constantly overflowing. Could never reach staff by phone. Left multiple messages which were never returned. Urgent maintenance items still took days to get a response. Some cars are towed quickly while others are left sitting in spaces for months with spider webs/leaves on them. Got a noise complaint for using my washer after 11pm. Gate was constantly broken. Do yourself a favor and just stay away from Lewis properties. read more

I had a gentleman from maintenance come in and help me with plumbing and garage his name was Dylan I am delighted with his assistance he was very helpful read more

It's been tough finding a rental during a pandemic, but management and staff at Del Mar has been amazing. More specifically, Tish was outstanding in regards to giving details and paperwork to fill out. She made the transition of finding a new place, very easy and quickly. Thank you Tish! read more

I love Del Mar Apartments. Lived here for over 4 years. The staff is so nice, friendly and courteus. Maintenence is always available and does a great job. Everyone is so helpful and accommodating. Thank you! read more

Back to one star. Walked by a jacuzzi recently. It was green. In our apartment, saw a cricket. Bugs on the carpet. We are signing a lease with a different apartment and will be moving 12/3/2017. Going to notify Del Mar management for the 30 day lease break. Really wish I could use California Civil Code section 1942 to get out of my lease without penalty - "1942. (a) If within a reasonable time after written or oral notice to the landlord or his agent, as defined in subdivision (a) of Section 1962, of dilapidations rendering the premises untenantable which the landlord ought to repair, the landlord neglects to do so, the tenant may repair the same himself where the cost of such repairs does not require an expenditure more than one month's rent of the premises and deduct the expenses of such repairs from the rent when due, or the tenant may vacate the premises, in which case the tenant shall be discharged from further payment of rent, or performance of other conditions as of the date of vacating the premises. This remedy shall not be available to the tenant more than twice in any 12-month period" But worst case scenario, I shell out $1870 for the 30 day lease break. Seriously, avoid this place. A home should not bring you stress and anxiety. Go anywhere else but Del Mar. If you sort Yelp reviews by "newest first", you'll see a majority of the latest reviews have been negative, I agree with all the themes reported: thefts, break ins, lack of oversight, lack of real physical security, management censoring posts on the resident portal, and for us, we won't even use any of the pools or spas anymore in light of what we saw in Alexa O's Yelp review on 8/18/2017, which management literally wrote back as "misinterpretation of this circumstance." Del Mar management doesn't want to fix these problems. Saying they do is just lip service. Us residents have given management more than enough time to prove by their words, and there's still no physical security solution, no package parcel system, thefts/breakins still occur, the amenities are dangerous or insufficient to use, it all sucks here. read more

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Del Mar are beautiful apts. and are kept very clean. They are quiet and have lots of amenities. Most of the staff are incredibly kind and helpful. On site maintenance is wonderful especially Joann W. She was helpful with my mother during this Covid-19 shutdown. Joshua in the front office has been incredibly generous with his time, always being willing to show us around and help with whatever my mother needs. I would have given Del Mar a 5 star, but there's one front office employee that has been rude and quick during multiple encounters. I believe her name is Tish. She hasn't been helpful and was insensitive to my mother several times. Overall Del Mar is a wonderful place to live. read more