Tried using this coupon in the app. The code doesn't work. You can scan it properly but you get nothing. You HAVE to cut out and use paper. That means bringing the sheet of coupons with you in your car. I hate that! Why even bother having that in the app as an option? Service was good and food is good and I like the way that they can follow the same recipe for a franchise. I like a good bean & cheese burrito. I also like their tostada. The specialty drinks run really sweet, but their shakes are wonderfully balanced and a great dessert. Try the churros with the vanilla shake (I like to dip them)! I always go through the drive thru so I don't know what the inside is like. Love this place for late night hunger pangs. Sometimes I wait too long and my eating schedule is terrible. read more

Del Taco - Mexican Near Me - North Hollywood, California

My neighborhood location, and overall pretty good. I definitely prefer Del Taco to Taco Bell, so when I'm in a rush and need to grab a quick burrito (or their tasty fish tacos), this is often where I'm going. They keep the place nice and clean, and I've always found the service solid. I got a carne asada epic burrito here last week and was actually impressed with the flavor, the size, and I dug the fries inside the burrito. It was out quick, too. Altogether, it's fast food, so don't expect the same flavor as your local taqueria. But it's a pretty tasty burrito nonetheless :) The parking lot nearby is tiny, and has several businesses it serves, so there isn't much room to park. Something to consider - there is parking on the street nearby that's an easy walk. read more

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Very awesome female manager but they have new employees dark skin very rude no matters acting like a bully no respect to customers. I will never ever go back to this location as long that employee works there. Stay a way from this location if you don't get ready to be called a lier and be bullied and disrespected. Del taco service is more important that the food sometimes please stop hiring people with no manners. read more

Earlier I had spoken to Alberto about an order of mine and without a doubt as customer service is absolutely top-tier when I walked in the area was very clean. Ambience is beautiful and the food is always good thank you so much to the other coworkers at Del taco please keep it up and if you guys are ever in this area, just know that you guys are all in good hands. ‍ also and HUGER SHOUT OUT TO Michael FOR WHEN I ARRIVED, HIS CUSTOMER SERVICE IS OUTSTANDING! read more

Please get the orders right 3 times in a row they are wrong and missing sauce if this happens again I won't ever order here again do better or go out of business read more

Ordered in the drive through tonight. Was greeted by the nice workers but I should've opened the bag before I left the drive thru bc by the time I opened the bag, I was missing 2 of my items... bummer. Def not going back again. read more

Yesterday I ordered chicken guacamole burrito, loaded queso nachos, large fries, large drink and 2 cheesecake bites totaling $30. I saved the burrito for today. When I sat down to eat my burrito I was disappointed because there was no guacamole and it was beef, not what I ordered. Not worth the cost read more

Del Taco - Mexican Near Me - North Hollywood, California

Worst experience I've EVER had at ANY fast food restaurant! This restaurant claims to be open 24 hours. I pulled into the drive through around 4am wanting to get s few tacos. The lights in the building were on and I could see people inside, but I sat at the speaker for about 10 minutes saying "hello?" before some rude ass punk finally answered and said "we're on our 30 minute break". WTF?? I came back 45 minutes later and this time, got no response at all. So I drove around to the window and knocked. Again, all lights on and obvious that people were in the kitchen. After several minutes, I saw some young ditz poke her head out to see if we were still there, then when she saw me looking at her, she started giggling and ducked back out of view. I tried calling the restaurant phone, and someone just answered and immediately hung up. By now it was beyond clear that I'd never order any sort of food from these clowns, but I wanted to look these punks in the face, so I sat there knocking on the window until the little bastard finally came to the window. I asked him what sort of game he and the girl were playing. He told me that they were on their 30 minute breaks. I told him I'd been through an hour prior and gotten the same excuse and then asked what genius decided it was ok for both employees to be on a break at the same time. He then told me that the giggler was technically off her break but "didn't speak any English". I responded in flawless Spanish and called BS on that excuse. Not sure who hired these two comedians, but they need to be sent packing in a hurry. I'll also be writing to the corporate office to let them know what sort of people they have representing their company. read more

The worst Del Taco in the area. They guard sauce and napkins with their life. The foods no good without sauce.

I got food poisoning and my friend took a bite and she says that she also had food poisoning. I would never go back.

DEL TACO!!!! WOW, what happened to your food!!!??? I hadn't been here in a while and was sadly and extremely disappointed! I ordered the beer battered fish tacos and got "Street Tacos" no larger than the the palm of my hand!!! I am petite and have small hands. Crazy!!! The menu needs to be changed to Beer Battered Fish "Street Tacos" because the tacos were sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo tiny!!! That would be considered false advertisement so you may want to consider the name change! Never again! read more

Del Taco - Beer Battered Fish tacos - Mexican Near Me - North Hollywood, California

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I ordered door dash and they literally forgot my entire entree they're so careless and it's like the first thing I ordered

Okay so I know this isnt 5 star restaurant so I'm not expecting amazing food or ground breaking service, but I do expect human decency. I went here twice during my lunch break to pick up a quick meal and the first time I arrive they forget a couple of things but by the time I notice I was already far and couldnt drive back to this location. So I tried calling them a few times but their phone number had a weird answer machine and would not pick up. I came the next day to explain to either get my food that they forget or get a refund, however the woman with the nose ring was very rude and unprofessional. I showed her the receipt and pointed out the food that was missing in my order and she replies with that is my fault for not checking the bag, calling the store the day it happen, and/or not coming back the same day to pick it up. I explained I was on a lunch break and couldnt return the same day and I tried calling numerous times and even showed her the call history. She was very condescending, even when her coworker explained to her they did receive numerous call the previous day she still acted like it wasnt her problem. Her answer to fixing my issue was to come another day because the manager is in break and that they cant do anything. All I was asking for was the food they forget or a refund but apparently working was to much for her and her attitude got progressively worst and so did mine. I did not appreciate the attitude and her candor. read more

Resolved , manager called within an hour , was nice enough to explain the situation and why

Idiots can't even put together a 5 item order it's ridiculous, either it's a lack of work ethic or they just don't care

The worst Del taco me and my family have ever been to not only do they skimp on the fries.... the burgers are so mushy and full of sauce, and the lettuce is brown. Just gross read more

Del Taco - Del Cheeseburger - Mexican Near Me - North Hollywood, California

Got a Beyond burrito and they put chicken in it. When I reported it they said it wasn't chicken (as if I wasn't gonna notice you know) but they were arguing between them in Spanish thinking I couldn't understand them. Then they gave me an attitude and they didn't want to refund me. Ole ole y ole read more

This kept popping up on the various delivery services I use and I kept looking at it - and looking at it - and looking at it. So, I got home at eleven last night and hadn't had anything but a sandwich at noon-thirty, so I decided to finally give Del Taco a try, what with being a Taco Bell guy for years when I want cheap and weird Mexican food. I held out little hope, especially after reading some reviews here, but then again, I should know by now to never listen to reviews here, especially ones that don't ever mention the food, which is, I don't know, kind of the point? So, I ordered two Del Taco tacos (the kind with "more of everything") and the taco salad. It arrived really quickly, I must say. I started with the tacos and surprise of surprises, I kind of liked them better than taco bell. The beef seemed more like, well, beef and everything seemed very fresh. Then onto the taco salad and that was excellent, with fresh guacamole and sour cream etc. So, this was a nice and pleasant discovery and I'll now try some other items. But for a cheap fast-food jernt I liked it very much. read more

This is a great Del Taco, from my experience, which has been all late night drive-through situations. The guy(s) who takes my order, whoever it is on any given night, is always awesome - not a lot of chit chat which I appreciate, just does an efficient job. I always order a bunch of different items and they always get my order perfect. On the rare occasions I've pre-ordered through the Del Taco app first, my experience has been great as well - I'd just mention that in the drive-thru speaker and they tell me to just drive right ahead to the pick up window. My order always tastes great too - feels HOT and fresh. Del Taco is one of my favorite fast foods, and this location is one of the best I've stopped at. Highly recommend if you've got the craving! read more

Al pastor quesadilla has gross expired piannaple this place is gross even got my drink wrong the balboa locations are much better at quality and accurate orders read more

Del Taco - Al pastor quesadilla - Mexican Near Me - North Hollywood, California

So I tried to do the survey but it wasn't recognizing my number on the receipt so here we go. Jose, the cashier. Man is he amazing! It was New Year's Day between 1-2 and he was just so happy and funny it made me dragging my hungover ass well worth it! He should be in management because he clearly enjoys and likes his job. read more

One of the closest Del Taco's to me but I'd still rather go or order from the other side of the SFV... sigh... They've messed up every other order I've had either forgetting part of my order or having poor customer service. I'll always prefer the Del to the Bell, but this location definitely gives Del Taco as a chain a bad rep. The food quality is usually decent though, but they do seem to skimp on the Macho level of meals... A regular and Macho fry should not be the same size lol The Beyond Tacos and Burritos here are usually solid even when falling apart.... The parking lot is small and this location is kind of in an awkward setup overall... Like please tell me who designed this location. They do have those small handful of great employees, but like many other things... it's few and far between... read more

I've been patronizing this Del Taco for decades. They rarely make a mistake and are always very professional. Tonight was no different, but there was a new face at the takeout window and he did an excellent job. All of my complicated order was there and correct. That's all I can ask, but he was also polite and pleasant. read more

just had the most amazing service at del taco. didn't get her name but the attendant (i'm assuming manager) was amazing. her service and attention to detail were immaculate. she left my experience so great i felt compelled to write this review (which btw i never do). also if you're reading this girl you're makeup was on point. :-) read more

Del Taco - Mexican Near Me - North Hollywood, California

Don't expect food after 2am. Doesn't matter that they say 24 hour. They close the grill. Smh

The food is ok here. The service stinks - they can't get an order correct. It's right on the receipt, but never in the bag. They always insist that everything is in the bag, but no, it never is correct. read more

It's good made while you wait fast food. Service was very nice, everyone was polite. I'll go back if I'm in the area again.

Their nachos. That's all They never seem to NOT disappoint. Hoping they can improve their presentation. read more

Del Taco - Not yours (nachos) - Mexican Near Me - North Hollywood, California

If you want to experience the worst customer service experience in all of Los Angeles.... visit this Del Taco. On the evening of January 14th, 2020 (tuesday night) ... the employees of this location laughed at me when I showed them a DEAD FLY in my taco. On this very same night, they let the drive-thru back up (10-13 cars deep) and then turned off the microphone/ order-kiosk. So, picture this in your mind, 12 cars, all stuck in line -- and no way to communicate with the employees inside. After 10-15 minutes of no movement, no orders, the customers were honking and screaming "just let us out!". The car at the window didn't want to leave because they were the last car that was able to order. So 11 cars behind that car were trapped. The staff inside was laughing (I got out of my car and went to look inside to see what was going on). They had the doors locked and were laughing at the train of trapped cars. People in the middle of the line were stuck for around 25 minutes until all the cars coordinated a mass-backup and we all left in reverse. As we left we saw the staff laughing. I came back later to see what was going on and they offered me a free taco (this taco had the fly in it. Not sure what's going on at this place but it's an actual hell on earth. read more

Del Taco - something is wrong with this Del Taco - Mexican Near Me - North Hollywood, California

This people are sick. I came to buy a food at 12:15 and waited at the drive throu but they didn't respond me they ignored me and another costumer when we started to knock on the door to see if they are open. they looked at us and turned their heads , even didn't bother themselves to say they are closed, however there were 45 min until closing. Shame on you. Lucky didn't buy the food they make, i can imagine how horrible it might taste . read more

Del Taco - This people are sick. I came to buy a food at 12:15 and waited at the drive throu but they didn't respond me they ignored me. - Mexican Near Me - North Hollywood, California

Love their premium milk shake with lots of cream on top!!! Super creamy, perfect for the beautiful weather like today. Don't forget to sign up to be on their mailing list, FREE milk shake on your birthday day!! read more

Del Taco - Mexican Near Me - North Hollywood, California

Only good thing about this location is the soda machine. There wasn't any hand sanitizer and the bathrooms were filthy. Chicken tenders tasted like cardboard. The quesadillas weren't enjoyable. 2/10 read more

Ordered a medium ice tea and after two gulps I smelled something ratchet, it turns out the tea smelled like toilet water mixed with sewer waste. They can make people sick from this, I recommend nobody comes here or orders an ice tea. The health department needs to shut this place down read more

The main pic is from many years ago and before the new owners took over on this location. Awful cleanliness. This place REEKS of sewage in the lobby. The self-service drink machine is broken and water continues to run all over from it. The new owners don't care and are sucking the place dry and not keeping it up. They've also eliminated EBT service. RUN AWAY FROM THIS PLACE. read more

In my opinion, a restaurant that advertises as a "fast food" place should have to EARN the use of the term. It would be great if random shoppers went in and placed a few orders and averaged out the time it takes to 1) Wait, 2) Order, and 3) Receive food. Then, the service time-tier they meet should categorize and determine their ability to use the term(s): - Dang-It Food, - Forever Food, or - Fast Food. It took them at least 5 minutes to take my order. I would categorize them as "Forever-Food" cause that's exactly what they took; Forever. SMH. Like mentally, I visualized me ordering and getting my food a whole lot faster. Can't totally blame the workers. Looks to be an HR/Staffing issue. If they had more dependable staff or hired a bit better, I imagine they would have enough staff and managed their hours according to daily customer patronage averages. RESULTS by Stars: 1-Food Taste As Expected. 1-Freshness. 1-Friendly Staff. Minus 1-Timelines. Minus 1-Overall Experience. read more

I love del taco but lately it at night it's been messy they give you a the soda cup with soda outside and not even clean the cup, they are grabbing cash, cards etc and touching the food with dirty hands, Im sorry it's seems like this place isn't sanitary and that's disappointing cuz I always love del taco. read more

Multiple pieces of shredded plastic in the fries both in the order of plain fries and in two burritos with fries inside. Also got a burger that literally looked like it was stomped flat. Believe the negative reviews on this place, seriously should be shut down. read more

Del Taco - Fries with shredded melted plastic - Mexican Near Me - North Hollywood, California

Review #2: I have had the Double Del cheeseburger about 4 times now. Yes, I have really enjoyed them. The only other fast food chain burger I have tried for several decades is Carl's Jr. I expected them to have a better burger, but it just seemed overdone and boring. Eventually I will try some others, but for now I like Del Taco's burgers, Crinkle Cut fries and the red bean & cheese burritos. read more

I didn't think it was ever possible to have a bad Del Taco taco. The shell was stale on both of our crunchy tacos and the employee forgot one of our tacos as well. I get that we are paying a dollar for a taco, but every other location I've been to has always given a crunchy shell-- not something that's rubbery and tastes a week old. We ordered through the Del Taco app to pick up in the drive thru and we won't make that mistake again. We didn't get any napkin or sauce like we added online and by the time we got home we noticed the taco was missing. Chili cheese fries and burritos were great though. read more

Your nightshirt workers dont wanna work.... This is the second time i stop by to order something but no one answered in drive through order nor at the pickup window.... Then I see them just sitting there at the dine in area and chatting. read more