This hotel needs a ton of work to live up to the standards of the Delamar Hotel brand. I've stayed at their other locations in CT and they were very nice, very clean and top notch hotels. If this property is still under room renovation then they need to tell guest before booking and not charge luxury hotel prices. To pay over $400 per night, for a half done old Holiday Inn, borders on being fraudulent by using this brand name. It's more than disappointing to be in a room that feels like a old budget hotel. The room we stayed in was clean, for the most part, except for the tattered walls, molding shower tile, holes in the wall and the many black marks on the walls. Really shotty workmanship was apparent throughout the room too. We were provided a discount when we mentioned the condition of the room to the front desk but it's still not enough compensation to substitute for the deception of their brand standard. This is fair warning to be very cautious if ready to book a stay here; this is not anywhere remotely close to the other Delamar properties. Don't be fooled. I am not sure if they think visitors to TC are not as sophisticated as those staying in CT so they feel they can provide an extremely poor product at a very high price and get away with it. You decide? Please don't let them rip you off by their deceptive marketing and vain attempt to disguise this Delamar property as a high end hotel. It's not. Consumers have choices, look at the pictures and decide if you think it's worth paying $400 per night to stay in this luxury hotel. read more

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Stayed here for 2 nights. The hotel was nice and clean but can't say it was worth the money. The staff was semi friendly but they seemed more interested in talking up the hotel and restaurant "we are the next up and coming hot spot" than providing amazing service. If you stay during the weekend and there is a wedding, be prepared to experience very loud bass music that can be heard on the 3rd floor between 9-11ish. The artisan restaurant was ok. Music was very loud and felt like I had to yell to talk to my husband who was seated right next to me. read more

This remodeled beauty is spectacular. The entire staff just goes out of their way at every turn to ensure that you are having the best time while you are here. The restaurant is incredible, food is top notch and live music nightly adds to the ambience. The weather has not created a disturbance in the level or quality of customer care, in fact, it's equally as good as it is in summer. I tip my hat to the entire team with a special mention for Brandon, Alex, Doreen and Chef Alessandro. Wish I could remember more but every team member is terrific. Thank you all. read more

Nice hotel with a great restaurant and its right on the water. We parked at the hotel and walked everywhere with the lakefront and down town shopping area. Room was clean and tidy. Nice pool area and a great outdoor lounge area with live entertainment at times. Would stay here again. read more

It's shocking to me that there are low stars for this hotel. My mother and sister and I stayed here for 5 days and WOW! We were right on the water! We walked to downtown it was a dream! The staff is so incredibly nice and not just nice, genuine. The restaurant in the hotel was to die for the shrimp cocktail oh my gosh the salmon was perfection. The hotel will pick you up at the airport and take you back. We had a few drivers and John, rocky and Luke and the rest of the valet staff that I might have forgotten the names of (so sorry) I can't thank enough for being so wonderful! We took a 2 he cruise on the lake with cocktails on the naughty cat and oh my gosh what a blast!!! The drinks were so good and the view could make you cry. Chris and Sam took such good care of us and we had the best time! Everyone we met was so gracious so kind so wonderful. The room was great exactly what we needed. Comfy bed and great shower. I will stay here again we cannot wait to come back! What a breath of fresh air this place is. We felt like we had lived here our whole lives and didn't want to leave! Until next time Delamare! Thank you for everything read more

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We enjoyed our stay of one night. We arrived after midnight, and the hotel wasn't full, so we were given late check-out. Our stay was quiet, but since they were no full and it was off-season, I cannot say how quiet it would be if all the rooms were full. THE BEDS WERE VERY COMFORTABLE!!!!! If there is anything that I can say they pay great attention to, it would be the beds. No sag, plenty cushy with lots of support. The frame doesn't move when you turn over. The temperature controls worked great and the room was clean. The decor is slightly dated, but they are also decorating according to the brand. I have been at new HI's and they were decorated very similar. The breakfast was very good. They didn't have the buffet set up, so we ordered off the menu. The eggs were down perfectly and they use real eggs! read more

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The staff here are Excellent! They have a free shuttle service which was a wonderful surprise. Josh the driver was super friendly and helpful! The food is amazing, we really loved the Eggs Benny in the morning at the Bistro restaurant. The outdoor space is beautiful, the pools are also beautiful. We would stay here again 100% read more

I had high hopes of a high-end hotel on the traverse city bay since most hotels in the area are smaller boutiques that don't cater to those that frequent Ritz, Four Seasons and the like. Upon arriving, the valet service looked at us confused and stood there as we exited our vehicle - no greeting was given. The front desk personnel leave a lot to be desired as far as friendliness, too. Acting more as if we were an inconvenience for checking in. Once we were able to check-in, we went up to our room which smelled of rotten milk and had wet spots in the carpet. We asked to be switched to a different room which smelled of an old "smoking" room but decided to stay put. However, upon washing our hands, we discovered our sink was broken and had to call maintenance. The maintenance technician made a comment that he had to fix 7 different sinks that week already. The breakfast at the bistro is good but at a higher price point. We did not mind the prices, but the service is slow - pack your patience. Dinner at the Artisan is the highlight of the amenities. The service, and staff were excellent. The food is delicious and the speciality cocktails are great as well. All the waiters on staff are hustling, friendly and personable. The outside seating area outside of Artisan is nice too for an evening cocktail, but again, pack your patience. No service staff on the outside patios and one small walk up bar with a long line. The "beach" area is small and not kept up well. The sprinkler on the lawn turned on around 6pm forcing those sitting there to relocate. Million dollar question: would we return? Not for the price we paid of $600/night. Probably for $300/night. If you are used to service and amenities that typically come with 5 star hotels, you may be a little disappointed. read more

Delamar - Sunset view from the outside patio area - Hotels Near Me - Traverse City, Michigan

Stayed here for my birthday and it was awesome! Kendra made sure our room was ready inspite of early check in. She even arranged a bottle of champagne as a complimentary for my birthday...how awesome is that?!? I would definitely come back and stay again. Thank you! read more

My husband and I stayed here two weekends ago and enjoyed our stay. The property is wonderful - lovely lobby, beautiful outdoor pool with cabanas around it, cute outdoor bar with bocce ball next to it, a coffee/breakfast area, a restaurant off the lobby and a number of seating areas outside to enjoy the bay. The room was spacious and very nice and the bed was comfortable (although we had a "partial view" but could barely see the water and wouldn't really consider it a partial view). Front desk service was excellent. We really appreciated the shuttle rides to/from the airport and a couple of times to/from dinner (and this amenity was one of the main reasons why we chose this hotel). The Delamar is in a great location - right on water and within walking distance to a number of restaurants and shops. We were very happy with our decision to stay here this time and plan to stay here again in the future. read more

We had a great experience at the Delamar in Traverse City, MI for a few nights last week. Checking in early, Mary, the Front Desk Manager, made us welcome by upgrading our room. The Spring Rate included a $30 voucher which we used at the bar/restaurant which is fabulous. It is obviously a locals favorite too! Liz, the hostess, was so bubbly and made us feel welcome. Dinner was creative and the chefs take pride in their presentation. Abdul and Dorin were exceptionally hospitable and gracious and we appreciated their friendliness. We will return! read more

Stayed here Sept. 2020 for 9 glorious days. Coincidentally this was our 2nd stay there. Onsite restaurant for breakfast/lunch/dinner the menu isn't much for lunch and dinner but when you're eating poolside with drinks who needs more than just burgers & wings. Great! drinks, cocktails and beer on tap. the bar stays open till 9:30,10:00 pm for you to just hang out in the lounge near the bar or to enjoy your libations in their lounge area with the huge! fireplace. Their outdoor pool is heated, with plenty of tables and chairs, before we left we had the privilege to be the first to use their outdoor igloos as they were just beginning to winterize their outdoor patio. They also have an awesome indoor pool with a hot tub that stays open until 1:00 am. Giovanni is the best! he's a manager, tour guide for all of Traverse City and a very accommodating bar tender. Thank! you too Sarah, Kendra, and the rest of the staff and cooks, Can't wait to go back for their winterized outdoor pool and new restaurant not yet open read more

oh NO. Should have read the Yelp reviews. - No soap in my bathroom, because they "ran low" that week. - Want to hear e.v.e.r.y.t.h.i.n.g happening next door? Stay here then. - Tiny bathrooms - The gym, seriously? What? A dark room at the back of the second floor completely enclosed by old, dreary brick walls? Don't believe the photographs, the gym is a dump. Not even free weights are included with the deal. I felt like I was in a prison while running on the treadmill, which was the only usable cardio machine. The only good thing is the location. Great views out of the sliver of my window, and right along the shore. I should have listened to my coworkers and elected to stay somewhere else. read more

Delamar hosted our non-profit event (Impact100TC) for giving Tuesday and it was a total success! The staff was helpful from set-up to finish. They were friendly and service was outstanding! They provided light appetizers that were yummy and the room was tastefully decorated for the holidays. This place has come a long way in the past 2 years. We had dinner at the restaurant following the event and it too was wonderful! Great menu selections and fine service went with the culinary delights. Also, live music! We had a fabulous time at the Delamar resort!!!! read more

The hotel is in a great location where you can sit outside and enjoy the sunrise or sunset without leaving the grounds. Their "day club" is a large patio with steps down to a very small beach (water levels are high this year, so much if the beach disappeared). The bar in the "day club" has a very limited selection of alcohol, which didn't make much sense since they seem to have a good setup for laying around the pool or beach. At night they have a large bandstand where they play good music, which is fun and ends around 10-11pm so you can go to sleep at a reasonable hour. The "night club" seems like a good idea, but I am so glad we had our room on the other side of the hotel so it didn't keep us up. The negative is that the night club forces you to walk a 1/4 of the way around the building to go from the day club area to the bathroom. This isn't well planned as countless people go to the night club doors, then wander around trying to figure out where to go. The onsite restaurant is poor for breakfast, but ok otherwise. My recommendation is to walk into town for MUCH better food options at similar or lower cost. This morning I spent $16 for 3 strips of low quality bacon, basic coffee, and oatmeal that wasn't close to being cooked properly (overdone by hours, you could eat it with a fork). It also doesn't come with standard accompaniments like raisins or cranberries, but you can have them at an extra cost. (Note: I found out they are Quick Oats, so they weren't overdone, just prepared poorly...still $5.50 for quick oats...). They have a Starbucks service on site, but it closes at 11am and this morning my Venti Latte was 1/4 foam, so really a grande at venti cost. Overall, at $300 per night, this hotel really isn't worth it other than the day club area, which is nice to lounge around in. Add in the fact that the indoor pool and hot tub are closed due to construction and the lack of food and drink services that you would expect at this cost and I think it would be a better choice to stay downtown and take a short walk to the beach. You could always crash the day club without staying at the hotel...even better. The staff was fantastic, but they are training in June for summer and they were not knowledgeable at all. The front desk person didn't know if there was a beach...lol...yeah... read more

Delamar - Day club with bay views. - Hotels Near Me - Traverse City, Michigan

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Don't stay at this hotel! We booked through expedia and when they lowered the rates due to lack of business, they continued to charge us $100 more per night than our friends that stayed the exact same nights. What a rip off! They also charge a 'resort fee' for amenities that aren't even open. The deck and bar outside are closed and other amenities are limited. The Director of Operations Jordan cares more about corporate policy than making customers happy. Stay elsewhere. There are plenty of nice places in TC. read more

The Good, the bad and the ugly . The Good? Location and grounds of the hotel are very nice. The bad? What I had to eat and drink was terrible. Ahi Tuna dish was bland, tasteless. Ordered a Voodoo Hurricane to drink. It was nothing like the menu described . I honestly don't think the bartender knew what was suppose to be in it. Breakfast was overpriced for basic eggs over easy, Turkey sausage , which were undercooked, potatoes which were plain run of the mill buffet fare. The Ugly? Staff not very friendly or helpful. Sat at outside bar , bartender was just staring into space and not acknowledging our presence , read more

1. Don't waste your vacation money on a room with a view. It's really only a partial view of the bay, offset by a view of the parking lot. Also, the window was filthy, as was the roof overhang and the outdoor light. (We were on the 4th floor.) 2. Bathroom is adequate but small and dated. It looks a bit grungy and doesn't have an exhaust fan. 3. Room service: It took an additional phone call to get tartar sauce for the perch sandwich, which arrived completely dry with no mayo or sauce. It took 2 additional calls to get the cheese sauce for the fries. Apparently cold cheese out of a Gordon Food Service can is at a premium in their restaurant! 4. The beds were comfortable, and I slept better than is normal for me when at a hotel. 5. Order the whitefish pate with a side of cucumber salad. It's delicious! 6. Good luck with the TV. There's no guide available, either on the TV or as a magazine. Lots of channel surfing required to figure out what's on. 7. Staff was helpful in getting us a room that would not be disturbed by the late night sounds of the on-site club. Much appreciated. In summary, it's not a bad place but there's lots of room for improvement. I think it's a bit overpriced. read more

Great location. Walking distance to all the bars and restaurants in downtown traverse city. Disappointing that the hotel does not warn prospective guests that the private beach is flooded this time of year and mainly closed. Without the private beach the hotel is priced WAY above market. read more

It's the old holiday inn. I get it. They are doing reservations so maybe this will eventually get addressed but our air conditioning sounded like a small engine was running in our room. The refrigerator had a high pitched whine and our window shade wouldn't roll down - so a beam of light from outside was persistent. Positives are that the lobby renovations are nice and the staff was nice. Great location. Bottom line, needs updating for the price. read more

Perfect location. Perfect beachfront setting. Perfect staff. I have stayed in 5 star resorts and this ranks right up there as far as ambiance. The view is simply amazing. I would not stay anywhere else in Traverse City. Period. read more

Delamar - Hotels Near Me - Traverse City, Michigan

Beautiful scenery, but we have not slept since we've been here. Why you might be wondering? Due to the fact there is a club at this hotel that blares music until 2:30 A.M. This was supposed to be a relaxing vacation for my cousins wedding, I'm not impressed and I'm so tired! I took off a day of work for this! We called and were given free breakfast vouchers..wonderful awesome sooo how about how we were mislead to thinking it would be a relaxing weekend?! read more

Clean rooms, nice staff. Very beautiful views from all floors of the hotel. Would definitely return for a future visit.

Illegally charged my card "guest compliant fees" for hundreds of dollars (in addition to the rooms) without my consent. The front desk did not contact me about any complaints & received 0 calls. This place is a total joke! Will be out of business in no time. Don't stay here. Your rooms won't be ready until 3 hours after check in! Worst hotel experience of my life. 4/13/2021 read more

This review is for the bar and night club provided in the evenings at the hotel. I was in Traverse City for a bachelorette party weekend and the bride-to-be wanted to go dancing, so we walked to this hotel. I was a little confused until I could hear the music. The setting was open and perfect for dancing. By the end of the night there were about five bachelorette parties there dancing. The bar was also confusing because the bartenders were lower than the dance floor so you were like talking down to the people. There was a spill that was cleaned up within minutes si kudos to the staff for that! read more

The outdoor seating on the patio has an unbelievable view of Grand Traverse Bay. The atmosphere is pretty upbeat and can be a bit "clubish" during the day however we went as a family in the evening and it was still great! I ordered the cobb salad which was pretty good, my husband ordered the club chicken sandwhich on the pretzel bun... THAT WAS AMAZING. So many flavora, chicken cooked to perfection. I would order that next time since I endored severe food jealousy. The drinks range from 9-12 a piece and sandwiches around $12, so it isnt the cheapest establishment but definately good food with a good view! read more

Delamar - View of the bay with a rum punch... very sweet and dangerous? - Hotels Near Me - Traverse City, Michigan

Staff are friendly. They have swim diapers, but had ran out when we requested some. We are staying two nights. We brought a sound machine and have no problems sleeping or napping (toddler). I have 4/5 because the staff didn't mention the Beach. We went to the public beach thinking it was the "beach". It was filthy, so we opted for the pool. It looked well kept. That evening we found their Beach -- we were much more excited about our stay. You can buy drinks at the bar and enjoy the beach. It is clean and well kept. We chose this hotel for the location and it's been an easy walk along the water to all the hot spots. read more

Kendra at the front desk/reservations went above and beyond to help us with getting a hold of wedding planners, discussing room options, and just overall amazing customer service. Thank you for professionalism and hard work! read more

I'm in Traverse City for the week with my wife, and this Holiday Inn Resort is making our stay feel like vacation. read more

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This Is clearly a remodel. External conduit on the walls. Still holes where pictures used to be. There is construction going on so they aren't done. The parking lot REALLY needs repaving to eliminate all of the pot holes. Bathroom has been remodeled and is nice. They are using plastic bottles for shampoo, etc. which most hotels are phasing out. No complementary water but there is an in-room Kehrig machine. read more

Staff was very pleasent! Jeannie at the front desk was excellent, efficient and helped make our check in simple with no wait. Great location, clean resort and within walking distance to downtown. Our room #202 was newly renovated. The new beds were comfortable, the nightclub "The View" played a variety of good music and the food was inexpensive. (Shrimp pasta and the 3 beef burger with fries was awesome!) Also, the breakfast option is definately worth a purchase.... Note: Grand Traverse Pie company was a short walk away and their pies were freshly baked and certainly to die for.... Mr. and Mrs. Hall highly recommend this resort! read more

A little dated but your best option for downtown. In the center of Traverse City. Rooms are clean and well maintained. Perhaps the windows need a spray and wipe but otherwise a nice location. Bars are inviting and multiple. Indoor and outdoor pools in the summer. Location is ideal, overlooking the lake or Traverse City. Walking distance from beach and Front Street (where everything is) Parking is available self-park, open air, free, and onsite. read more

Meh. First off, the front desk staff was a bit rude as if I was interrupting their staring at the walls time. The hotel is nice, but not nice enough for the prices they charge. Our room was a higher end room, but honestly, not worth the upcharge. Then they overcharged me by $100 and acted like I was in the wrong. No bathrobes, despite what the pictures show. Careful walking on the grass around the property because it is full of dog and goose droppings. The pool area is very nice. All in all, it's...meh. Not worth the price. The location is excellent in that you can walk to downtown and other restaurants. read more

We should have read the Yelp reviews. It started with the longest line at 11:30pm at night. We must have waited 15 minutes for a checking that took less than 2 minutes to complete. How about an express line when long lines develop? A creepy male employee walking around the lobby asked me what was going on with all of these late check ins. Why is he asking me? This person's invasive gaze was scary. But it gets worse. How about an elevator ride with him 15 minutes later up to the fourth floor because he just happens to have to do his "tidy" rounds. Oh yeah, then once off the elevator, he was going to turn right down the hallway and noticed we were turning left so he felt compelled to walk with us the few steps until he knew what room we were in? Very creepy and I felt like he was scoping my wife and I out. Not a very comfortable feeling at all. The room we got had a king bed and was a handicap room (we are not handicap, but sometimes that is nice just for spaciousness). The room decor was seriously out of date. The mattress was not very comfortable. The TV was I think 30" when it should have been larger for this space. For those Office fans, it reminded me of the little flat screen Michael Scott had proudly mounted on the wall in his condo! Other noteworthy bad items: Hair in the sink Walls are thin and you can hear everything including the hallway Noteworthy good items: The view was spectacular though the window is quite small The couch and coffee table in this handicap room were useful when working on my computer or just relaxing comfortably So the next morning, a different creepy male employee knocks on the door at 10am (checkout is 11am) I guess to see if they could get in and clean the room. I opened the door and no apologies just an announcement to the workers cleaning rooms that this one was still occupied. Really? Is this how you treat guests? Are you kidding me. How about checking with the front desk to see if the guests checked out or better yet, wait until after 11am. I am sure there are better places to stay in Traverse City. Do yourself a favor and use Yelp reviews to find a better place. That is a step we missed and our mistake! read more

I wouldn't recommend this hotel to my worst enemy (ok, maybe I would). This was one of the worst hotel stays I've had in recent memory. What made it so bad? The soundproofing is nonexistent. The walls are SO thin and each room has a connecting door to the next. I could literally hear every word of the conversation the people in the next room were having -- and plenty of other things that I don't want to discuss here. And they were up ALL night. I didn't get more than an hour of sleep each night. To add to this the doors slam shut. Every few minutes I would wake from a sound sleep as someone was entering/exiting their room. It was awful. I would never stay here again just for this reason. I would challenge the General Manager to stay one night in his/her own hotel to experience this for themselves. Then maybe changes and renovations would be made. I do have to say that the staff were extremely helpful and friendly. And the hotel is beautifully located on the water in Traverse City. There's plenty to do and see nearby. I recommend the area but not necessarily this hotel. read more

Enjoyed a two night stay for New Year's Eve and New Year's day. The lobby is beautiful, and the staff that welcomed us were kind and helpful. The room was standard. There weren't high end trims or a fancy tv but it was on par with any other hotel in the price range ($247 a night due to the festivities). You're within walking distance of the shops and restaurants and, in the case of our stay, they provided a shuttle service to get downtown and get back. The restaurant prices seemed steep but it's a matter of convenience. There are scuff marks on some of the walls and the bathrooms are small but our room was clean and presentable. They added a nice touch with a glass of sparkling wine at check in. read more

My boyfriend, his two dogs, and I stayed here 8/4-8/8. While entering our room, we were told by some overly 'helpful' guests that we were in the wrong area for dogs. We told them this was the room we were assigned. She informed us she would "have to call the front desk". Ok, knock your socks off, lady. It's not as though we had a choice in the matter. Then the front desk calls stating that although we mentioned the dogs and asked for the kennel key, they mistakenly put us in the wrong room. They moved us and gave us $5 in 'fun' money. Ok, front desk, screw your head on a little tighter..... Problem solved, no harm no foul. The first room was on smaller side with one double bed but a nice view of the water. All in all a cute room and bath. We were moved to a two queen bed room but the bathroom wasn't quite as nice as the first. It was a decent room, clean with a clean bathroom and typical hotel decor. Not out of date, per se, just hotel like. With regard to the coffee makers in the rooms, they are individual cup coffee makers. I never use them bc I don't use artificial creamer which is usually the only thing offered with in-room varieties. One can go to the lobby and get free coffee whenever... While we were there, we noticed they vacuumed the carpets often and even steam cleaned the elevator carpet. I didn't have any cleanliness issues whatsoever and while being dog friendly, it didn't read as such. We ate breakfast each morning which was included with my booking. Unfortunately it doesn't state the value so we over-spent the first morning. Front desk should specify the $ amount upon arrival (it's $10 pp, btw). It's easy enough to spend just $10 pp. Breakfast became just plain comical and somewhat epic in its length. Sunday was great and they seemed to be staffed well. During the week was another story, however. We noticed our server had vanished for at least 10 minutes and returned not the happiest of campers. On another morning the confused server took our breakfast voucher with the previous party's payment book and was then confused when we told her what she had done. The food was very good, though and well priced. We weren't particularly annoyed, but I can see how it could be frustrating if you were in a hurry. Jennifer is hilarious and the total diner waitress -- friendly, helpful, a little kooky, and always in a good mood. We did not go to any of the bars so I cannot comment on that. The most disappointing part was the dog kennel set up (I will post a photo on business site). My boyfriend called ahead and inquired about their dog facilities. There are only two outdoor kennels for the whole hotel. ?? Unfortunately the manager told my BF the flooring of the kennel was concrete (for easy cleaning) but it wasn't. The kennel is elevated and the flooring was peeling painted wood. (wood outside on a horizontal surface??) There was a small dog house for each kennel and the kennel itself was chain link fence with a chain link roof. The only shade was a defoliating (dying?) tree overhead. On a hot day, I wouldn't leave dogs there for fear of their getting too much sun exposure (even with the dog house available). What would be great is if Holiday Inn spent a few $$ and re-did the kennels by putting it at ground level with a concrete pad, a shaded roof over its entirety, and "spray down-able" dog houses. A source of water (even under lock and key) near kennel would be ideal for cleaning and replenishing water bowls (as it was, you would have to schlep a water bowl a good distance). They are dog friendly and this is only fitting that there be several clean kennels dog owners could feel proud to place their beloved pets in while on vacation. It was a lovely view for the dogs, but the accommodations would leave me feeling like an irresponsible owner. We ended up leaving the dogs in kennels in the room. We weren't suppose to but had anyone complained about barking, we would have placed them in the kennels. I'm tempted to believe most owners do what we did because we saw only ONE dog in the kennel the five days we were there. Btw, dogs are allowed in the water next to hotel. They loved it. All in all, this is a clean, respectable hotel in a good location. I didn't experience any noise from the nightclub, outdoor band, or hearty partiers. It's not inexpensive, but it's downtown Traverse City after all. Please, please, please update the kennels outside and then everyone can have a pleasant vacation. read more

Delamar - Kennels- 8/7/12. Floor is wood, top is chain link. At the right is the dog house. There are 2 kennels for entire hotel. - Hotels Near Me - Traverse City, Michigan

Great location not too far from the downtown area. There is a small beach at the back of the hotel as well. This Holiday Inn is rather old, but the sheets and mattresses seemed to be rather new. All else (pools, hot tubs, game room, bathtub, etc.) was dated. One little grievance that was specific to our room was that the door to the bathroom was really heavy, pretty big, and creaked very loudly. It also made the bathroom feel very small. The hotel had two restaurants: one sit-down restaurant and a sports bar type restaurant. We did not try the sports bar, but can say that food was mediocre at the sit-down restaurant. The front desk was useful in giving us tips and directions of where to go in the area. We did not try "Shimmers," the dance club within the hotel as we were not drawn by the cheesy ads that claimed it was "Voted #1 place in Michigan to meet singles." yikes! We did pass by the front of the "club" and saw that there was tinted windows more or less concealing the "fun" going on inside. There was a guy and girl standing next to a cash register, just outside the doors (though the entrance to Shimmers is through the inside hallway of the hotel), so we assumed there was some cover charge, but didn't ask for sure. That would just be another reason NOT to go inside. Overall, the Holiday Inn was great for what we needed it for -- a place to sleep and location that would allow us to enjoy a free beach. It wasn't the best, but served the purpose. Cheap, decent, and relatively clean. read more

I loved this resort! Great location on the beach. Great customer Service. Great food. I had the lake perch sandwich and it was awesome. I would definitely come back here if I were in the area again. The room was very nice and clean and had a great view. read more

Don't know about the hotel other than the fact that there isn't ever a manager on duty or anyone with any kind of authority. Went to the bar to sing karaoke, there was a small handful of people but they were more important then us I guess. As you problem already know if you have read any of my other reviews I have a service dog. I apparently was offending the other more important customers because the waiter (James) apposed me saying "You can't have that dog in here." when I informed him she was a service dog instead of taking our order her ran back over to the other customer telling them "there is nothing I can do because it's a service dog." I guess if they can't or won't handle thing correctly then I guess I'll let the US Judge Department and ADA do it. All this after being treated with respect and dignity from the Sail Inn Bar and Comfort Inn. I guess the next time (if there's a next time) we come to Traverse City we'll stay at the Comfort Inn and go sing karaoke at the Sail Inn. read more