My rating is for Sophia at the front desk. SHE has been absolutely amazing in assisting me with…read moreprinting and delivering some important documents to a client that was a guest at this hotel. She was very knowledgeable and showed outstanding customer service! Kudos to the hotel for employing a great team member as Sophia is truly that! Thank you again, Sophia!

We had a wonderful three day stay at this Delamar hotel. Our room with two queen beds was larger…read morethan most and everything seemed updated in the bathroom. My friend worked in the area while I relaxed in a hotel that feels like home. The staff was very friendly and exceptionally accommodating. Having the daily WSJ and NYT newspapers available for guests was a plus, too. We were surprised that the prices for rooms was equal to the chain hotels like Hilton and Hampton Inn. The underground parking was also convenient. Breakfasts in The Artisan Restaurant on the first floor were definitely above average with lots to choose from - fresh fruit, cereals, scrambled or boiled eggs, potatoes, and bacon, plus a variety of breads and muffins. We ate dinner one of the evenings and enjoyed it very much - salmon with sauteed spinach and a salad; and a pasta dish we shared. We will definitely stay here again when we're in the area.

Peloton bike requires a passcode that you probably need to ask the front desk for. Buttons on the…read moreelliptical are unresponsive. And the indoor pool is pretty mediocre. AND you have to pay $18 for a middling quality continental breakfast that you could get a wider (and free) array of foods in a different hotel (Marriott ftw). AND the bathtub felt slimy after a couple of days. Thankfully, I didn't see any mold, but a couple more days' stay might've have said otherwise.

Staff was rude. Amenities listed on the website are frequently inaccurate. John Malkovich could…read morecare less about that place. Go literally anywhere else.

Very clean and nice hotel enjoyed staying here. The only problem is checking in. Takes about 45…read moreminutes. The technology must be slow or nonexistent.

EVEN is still our preferred hotel when visiting CT but there have been times where I had questioned…read morewhether or not this hotel is going down hill/not being kept up. We're now thinking of trying another hotel branch next time. The dog bowls/treat station are always dirty and never filled up. I don't let my dog drink from public water bowls. However, we arrived and I saw the water was 1/3 filled. The next morning, same water. Usually they're empty when we come in but pet friendly isn't a word I'd call EVEN. Especially now that they raised their prices to $100 per pet stay. My husband came up to Norwalk during a quick visit and had a tick on him from the bed. Another stay, a group of people were hanging out by the elevators (which our room was next to) and they were having a party at 1am. It was so loud. I called the front desk and they immediately came up and told the people they need to leave and they can't be doing this. It sounded like the staff knew these people and they have done this before. And don't get me started on the elevators. Being that we visit CT 2-3 times a year, we noticed the right elevator has been broken every visit. It's like they're refusing to fix the problem. EVEN is just not the same as it used to be. The nickel and diming while not taking care of the property is just sad.

This hotel was getting old and in need of renovation before it was taken over by a BIG CORPORATION…read more Once that happened, their only concern is "the bottom line" and the hotel looses all of its character and charm. The people become "customers" and not guests. This location is no longer a boutique type place to stay, but now just an ordinary spot to shop for low rates.

My husband and I stayed at the Westport Inn for a few nights and we probably wouldn't come back…read moreunfortunately. The staff here was great and the rooms were a bit dated and somewhat run down. I was a little annoyed that they wanted $60 for a room upgrade to the newer section of the hotel. The actual rooms are fine, bed isn't too comfortable and we had 4 different pillows. Carpets were clean and the room lighting wasn't too bright. The worst part about this hotel is the noise. You can literally hear everything from all other rooms and outside. It's really hard to get any peace and quiet here.

Wow! What a hotspot in SoNo. Such a cool vibe with great energy, the DJ played music that kept…read moreeveryone dancing and the bartenders were so much fun and so friendly (Jhos and Kasandra) Keep it up! This place is worth the visit

First, let me say that this was a HUGE DISAPPOINTMENT! The area was NOT SAFE , LOUD MUSIC COMING…read moreFROM CARS, DRUNK PEOPLE HANGING OUT ON STREET CORNERS, BAD STAFF WHO DON'T KNOW WHAT THEY'RE DOING, POOR OARKING AND NO WHERE FOR MY DOG TO POTTY. We waited for 15 minutes at least to get checked on while the " New Guy" Kenny dealt with other people there was a girl at the desk who ignored me. The Staff seemed very , Matter Of Fact as if they couldn't be bothered by Complaints since I requested a room with a bathtub and we were put in a room with a tiny bathroom and Huge SHOWER they told me it had a bath tub it Didn't! Our view was of the Noisy train and train tracks which blew my mind for the &1,500 I aid for the room . It was DUSTY , the shower was Dirty and there were at least 4 broken doors and cabinets with No closet! Of course I COMPLAINED and was told there weren't any managers working on a Thursday evening??? We weren't told we had to pay $20/ day for parking and the garage was crowded with no safe way for cars to get up and down at the same time one weekend night the cars were Valet packed in like Sardines! We finally heard from the Manager ( Ashley) the next evening offering to move us upstairs but that they had to charge me for a Sevond room ( still waiting for the first $1,500 to go back into my account! The room was Much Nicer but dirty windows and dusty, the kitchen was large and the bed was Much More Comfortable, the bathroom was large and Clean so I was happy about that. The first night I went to sit on the couch and the Leg Broke ( Im only 133 lbs!) and the guy that came up spoke broken English and didn't know what to do! We had a puppy in the room who almost got HURT and I had Sprained my ankle and was lucky I didn't get hurt when the couch crashed down! The area was just plain TERRIBLE and my husband had to take the dog out because I was Afraid for my safety in the area its in and we tried a few restaurants in the area that were also over priced and very disappointing.. Ashley was also very rude and made excuses for the charges for parking etc The halls were Dirty on the entryways from the garage and I almost triped on one of the Carpets! I will NEVER GO BACK WHAT A WASTE OF MONEY SO UPSET AT HOW THE WHOLE THING TURNED OUT!

We had a nice stay here over the summer while visiting some cousins in the area. The hotel was…read moreclean, our room was as well. Front desk staff was beyond accommodating with me traveling alone with my two littles. They even hooked us up with a joining room once my parents arrived. The pool was mostly empty so we took a nice swim the morning of check out. The fitness center has a couple of treadmills, bicycles and just a few strength training machines/accessories. Enough to get the job done for a short stay. The bistro for breakfast was a little pricey and the staff was not as accommodating as the front desk but the food was standard. We'd definitely consider this spot again if coming back.

Overall you know what you're getting when you check into a Marriott, and this place didn't…read moredisappoint! Super comfy beds, nice sized rooms, and upgrades for Marriott Bonvoy members. Marriott always treats us super well and we appreciate being able to rely on them for a comfortable stay. The room was clean where it needed to be (the bed, the bathroom) but the carpet wasn't as clean as it should have been and there were some dicey mystery crumbs all over the floor. The elevators were also breaking down quite a bit but thankfully there were other elevators available not too far away and if you're able, the stairs were pretty quick.

We arrived 2 hours early, the office staff was understanding and said they just need to make sure…read morethat our room was clean and ready. Thankfully it was. They are doing some maintenance on the stair/decking and it was right outside our room, the staff was very apologetic about the noise and assured us it would only be another hour or two. We planned to spend the day at the property's private beach. The staff recommended we head to the public beach about a 10 minute walk from the hotel because it is nicer and has restrooms. During the college season the house on the walk to the private beach are of college kids and the beach may have some left over "party supplies" lol. We basically had the beach to ourselves. There is no lifeguard snd there are some shells right when you walk into the water but after the small patch of shells it was a sandy bottom. Room 27 Sand Dunes Studio is on the second floor on The back corner by the stairs. The room is well furnished. Please note if you are short you may need a running start to get into the very tall bed The bathroom is pretty small. There is a bar attached to the hotel that is open until late and you can feel the base from the music in the room but the AC drowned it out a little but if you're a little sleeper I recommend earplugs. I can imagine rooms 1, 2, 24, 25, 34, 35 are probably even louder. Also, you can hear noise from the 3rd floor room and adjoining room. Rooms 21-23 and 31-33 are probably the best they have balconies. The hotel also provides free ice on the 2nd floor and juice and muffins in the fridge. I would love to give this hotel 5 stars but the bar attached to the hotel is very loud, I would imagine in the summer it might be quieter since college isn't in session.

Room smelled nice ( herbal) and was cool (68 degree F) when we arrived -- it was after their office…read morehours so we used no contact key pick up. Shower was a bit difficult to figure out and is smaller than most others hotels, but they're generous with toiletries. I also appreciate the 3 hooks on the back of the bathroom door--- most hotels don't even have this. Families of 4 like mine never have enough hooks/ any place to hang towels when most hotels have just 1 towel rack. 4 blueberry muffins were in the mini fridge, with 4 bottles of orange juice, which is nice for having breakfast on our own schedule, but the inn website description should say that instead of saying Continental breakfast. Outlets are limited and no USB plugs like more modern hotels. Fluorescent lights are a nice touch. We didn't get Beach towels so can't comment on them.

I have been using The Watershed since I began working nearby nearly two years ago, primarily for…read moreour C-suite team and visiting remote employees. The property is beautifully maintained, and the owners have done an exceptional job with the renovation, thoughtfully extending a warm, inviting atmosphere from the outdoors into the interior spaces. The staff is consistently friendly, accommodating, and attentive, always ensuring our needs are met with care and professionalism. Onsite restaurant Siena is a standout and never disappoints--offering flavorful, well-executed dishes in a welcoming setting with excellent service and a warm ambiance. While full breakfast service is not offered, a light continental breakfast is available, along with complimentary all-day coffee, which adds a thoughtful touch to the overall guest experience. I would highly recommend this property for both business and executive stays.

The best: I don't think I've ever actually slept in a hotel room before. The best I could say…read morebefore the Watershed was that I had a comfortable night. I SLEPT at the Watershed, which for those of you who travel for business will be able to appreciate. The cons: room service was awful. They share property with Siena, which I honestly thought would be amazing, and it was so not. I felt like I'd ordered from Uber Eats. $60 dollars later, got a paper bag with plastic everything. It was beyond disappointing. Another con: they offer complimentary breakfast, which yay, but it wasn't what I expected. This may well be a me thing, but every single hotel I've stayed in for years that promotes breakfast has a full hot breakfast...eggs, bacon, hash browns, etc. The Warershed doesn't. It was continental, bagels, muffins, yogurt, etc. NOT bad per se; sharing this for anyone else who may have different expectations when they hear that a complimentary breakfast is being provided...If you are looking for a hot breakfast, skip the complimentary breakfast at the hotel and check out one of the local venues. In short, if you want a comfortable, great night's sleep, this is your hotel. Just don't plan to eat here.