I went to Delano tonight to get a builder gel manicure and a regular pedicure. The technician Vivian seemed annoyed that she had to complete my service. Then during my manicure she asked me questions like "are you married?" And "do you have kids" and after each question she would laugh and discuss in another language with the fellow tech. It felt insulting and judgmental making me not feel comfortable with returning. I asked for a straight square manicure and got more of a rounded square manicure. I also got a pedicure and it started peeling the same night. read more

Delano Nail Bar & Spa - Builder gel manicure - Nail Salons Near Me - Horsham, Pennsylvania

I love coming here for my pedicures. Tina is awesome! She is very professional and experienced. My nails always look amazing when I leave. Tasha read more

0 stars.....Worst pedicure ever. In and out in 15 minutes. Everything about the service was subpar. The tech didn't say a word to me, not even a smile, and seemed annoyed because I am ticklish. My daughter and I went once before, and she said it was 'the worst pedicure she has ever had'. I thought I'd give them a second chance, but never again. read more

I do not recommend this spa. I went for a paraffin pedicure and had Lucy. She did not give me a complete service-did not do polish. Also she decided to start a manicure client during my session and did not change gloves which is unsanitary and insulting. I am extremely disappointed after reading the reviews. I suggest caution before booking and to watch their sanitary procedures when going. read more

My experience was very terrible !! The tech chi was very into my business and it was all fine with me until she started asking me "does your mom make your life decisions for you?" Just because I asked my mom if the nail color matches my wedding dress. I said no I'm just asking for her opinion and she was judging everytime & when I would ask my mom again about anything else even if it's not related to the nails she would cut me off and start telling me "don't ask her don't ask her she's gonna be mad at you for choosing your own nails." and when I said no she wouldn't get mad at me for that it's my nails she started talking to the tech next to her in their language and he starts looking at me and it was sooooo obvious it was about me.I took it personal because it wasn't once or twice it was a repetitive thing. It got frustrating at one point because it felt like I couldn't ask for advice from my mother because of her. Than she tells me one sec and she leaves for 15-20 mins to go do SOMEONE ELSES pedicure! She comes back without washing her hands after touching someone's feet and starts filing my nails forgetting where she left off! Each nail looks different one had was square shape the other was coffin I had to ask if she could redo some of them so they could look the same, of course I get no response back she just kept filing then I asked again until she started fixing them, after I asked for the color and everything she did the chrome and I honestly didn't like it because it gave off more silver than white & I asked if they have anything more white and she IGNORES me , I repeated my question and she shakes her head no. Literally just shakes her head. Then i told her I didn't like it and she took the chrome off (two nails) and started talking in their language again and i still stayed quiet about it, then after almost two hours she finally finished my hands I headed to the pedicure section and as soon as i sit and she comes she started reacting so childish about seeing my feet & she embarrassed me and called all her coworkers in their language once again and they all came and stood on top of my feet shaking their heads and judging me. I've never felt more embarrassed and uncomfortable in my life! She was so nice in the beginning and then did a 360 and turned into a whole different person. My experience was upsetting and uncomfortable and embarrassing they're racist and they talk about you in their language the whole time, they fake being nice in English when they suspect that you know they're talking about you. I live in a busy area and I have a salon on every corner almost but I drove an hour for them specifically and skipped over 30+ salons because I wanted to have a good experience for my wedding nails but unfortunately they weren't worth the hour drive or the price they charge. I wish I had a better experience but they truly do not make you feel comfortable or happy with their customer service. read more

Michael and Thung who are co-owner of the shop reached out to me regarding my feedback and wanted to make it right. They said next time they will take care of me themselves, and asked me specifically what went wrong and what my expectations were, they strive to provide the best qualified of service and will continue to try to meet , even exceed expectations and want customers to have satisfied experience Thung mentioned about planning on getting different products for callus treatment to make it stand out The customer service was amazing and above & beyond I will give another try for sure! read more

My teen daughter, my mom, and I just visited this salon for the first time today. My daughter had a full set of acrylic nails with an ombre design, as well as a pedicure. My mom had dip powder and a candle pedicure with gel polish. I had a dip powder manicure and a candle pedicure with gel polish. We were all very impressed with the salon. Everyone is nice and the services are tailored to each client's specific needs. Very close attention to detail. Lots of polish colors to choose from, as well as services. We will definitely return again. Can't wait till our future appointments! read more

Their service sucks. They rushed at customers and didn't help me find my desired colors. Made me pick colors in a rush. I am not satisfied with my service and color. It is not the first time they rush me to find the colors or design I wanted. They have no patience and didn't allow me to look at colors, but they made me look at them at the same time they did my nails. It's so hard to look at it with ONE hand. Their behavior and rushing behavior is unacceptable. They will roll their eyes if we are unsatisfied with colors or designs. It made me feel uncomfortable. They treated my sister horribly. They made a big mess on her cuticles and rushed on her nails. Her skin and cuticles were so dry and messed up. They threatened her to pay full price for an unsatisfactory job and horrible service. We will never go back. I would not recommend you try there, as you will be disappointed with their service. read more

Very easy to get an appointment. I didn't clarify that I wanted a female technician until I got to the salon so had to wait 15 minutes. I had gel x and rounded square shape nails but the nails on one hand are clearly longer than the other. Very busy salon ans feel like they are rushed to do the fingernails/gelx even though they time the pedicure. read more

My friend and I had gone to Delanos a little over hand full of times and each time WITH an appointment. Every appointment we went to was always a 25 to 45 minute wait. I had tried to schedule with a person and when we showed up they were already with another person and were not aware of their own schedule. The final straw was my friend who went with me each time got a severe fungal infection on 3 of her 5 nails on her right hand. When she reached out they took zero accountability and took her it was an allergic reaction. They did not apologize nor offered any compensation. read more

I had to pay $80 for a set of acrylic nails. Never should it be that expensive. Lady who did my nails yelled at me the whole time and slapped my hands away constantly. Been here before but their prices seem to change everytime I'm there depending on their mood. Don't recommend this place at all read more

I went to the Delano Malvern nail salon and it was an awesome experience! The quality of products they use are first-rate and the technicians are all excellent. Hanna did an excellent job with my nails and I'll definitely be back as a "regular" here! read more

I made an appt online and showed up a few minutes early. They immediately greeted me and got me settled. My nails are great after 5 days (natural) and my pedicure was wonderful. There was an error with my charge and they corrected it on the spot - very honest. I will definitely be back! read more

I love my acrylic nails. The salon was super nice inside and amy was great! Very good vibe. read more

Delano Nail Bar & Spa - acrylic nails - Nail Salons Near Me - Horsham, Pennsylvania

They are absolutely amazing. The work they do is better quality than any other nail salon I've been to. The salon itself is extremely clean and the decor is lovely Michael. The owner is extremely friendly as well as the rest of the staff. I've had a number of pedicures and manicures as well as powder. It's the first salon I've left where my nails look good without me having to go home and fix them. read more

I'm SO picky about my nails. Gel and dip never last. Michael started doing builder gel x for me and I'm obsessed. My nails last weeks! I never used to schedule appointments and tried different places. I've been consistently going here for 5 months and I won't go anywhere else! read more

They were very accommodating, professional, and great, relaxing atmosphere. I would recommend to use their services.

This shop has great service and my nails lasted weeks! The place is super clean and cute.

Bed quality , my nail broke and peeled after 5 hours. Worst nail place i ever been at

Worst manicure I've had in quite while. Cuticles covered in glue. Nail color partially left uncovered Manicurist couldn't care less that my cuticle area was bleeding. Obviously not going back. Waste of $$ read more

Great staffs and friendly. The salon is new and so many colors to choose from. Definitely coming back and highly recommend

Loved my nails!!! Got them done yesterday Loved the pedicure very relaxing and clean place! The ladies that did my nails are very nice! The price for both is not bad either and they accept walk ins! It was my first time here and I loved it! I will be back!! read more

I went in there to get my eyebrows done tonight, and the female tech was so unprofessional I just couldn't believe it. She had an attitude from the time she brought me into the room like she didn't want to do my eyebrows because she was doing someone's nails. I told her that I wanted my eyebrows done thin. She proceeded to do my eyebrows and when she showed me how it looked they look like just the bottom was done and not the top. Also, my right eyebrow was completely different from my left eyebrow. I told her I was unhappy and I told her I wanted it more thinner. She started arguing with me and I told her to stop and I got up to walk out. She told me to lay down again and she would fix it. Of course it wasn't done right and I was extremely upset and when she took me upfront to pay, she told me it was $10. I gave her 20 and I asked her to give me some one's as even though I wasn't happy with her I was still going to give her a tip. She totally walked away and didn't say two words to me so I just walked out. I will never go back there again! read more