New and very clean. We were there for an Amazon return and transaction was very smooth with great…read morecustomer service. They offer printing service and have quite a few PO Box available for rental. Also, pleasant surprise for us, they also offer shredding service too!

From the owner: The UPS Store #7554 in Cedar Park offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

It's the season. Mailing off Christmas goodies to my family back home…read more I got here right as they opened. Hoping to beat the mad rush and long lines. One of the boxes was pretty heavy so I knew it was going to cost a lot plus it was going to Maine.. And the other 2 were going to be a lot less of a cost. So grateful for the UPS store and their professionalism. They handled my boxes with care. Making their measurements and weight and adding the shipping label to each one. I was told roughly when they would get to their destination. I was also given the tracking number too. Again, grateful for the men and women that handle our packages not only at Christmas time when things get crazy, but throughout the year. Thank you.

The staff here always goes above and beyond. Super friendly, fast and efficient, with a smile on…read moretheir faces. :D Service is definitely five stars all the way. There is often a line at this busy location, but the employees work very swiftly. There is almost always at least two staff on any shift. The store has everything you need for all of your shipping requirements. Typically open parking spots right in front of the storefront. Deduct one star for the self-service machines that are often right malfunctioning (hence the long lines).

We love this shop! They've helped us with everything we have asked for! From 3D printing for our…read moresmall business to custom signage for events, custom mailers (including help with the design). There are so welcoming and willing to help with pretty much any project you have! They have won our business for years to come!!

Great staff. Very helpful. And pretty much has everything you need for mailing,for special…read moreevents,or ordinary miscellaneous jobs. Plus the coolest mail center dog I've ever encountered.

The UPS store close to our house always provides good service. Returning Amazon items is a breeze,…read moreespecially with the self-service scanner dedicated to Amazon returns. Service is always good, staff friendly. If you're looking for a notary, call ahead, there's only one there, limited hours. Recommend this location.

I love this location and I've been coming here for years. However, the last few times,…read morespecifically, the last 2 times, there have been issues with the manager- blond female. A couple weeks ago, she was in a heated discussion with a customer. The customer didn't understand the QR code process. I understand customer service can be challenging. But her tone was excessive. Today, I went in with my QR code which specifically says "no box, no label, and she told me I needed to seal the box next time. I used the box strictly to transport it and I assumed they would drop everything in a bag as they usually do. When I told her the directions said no box she said well we have to box it. Ok? I feel like UPS needs to get with Amazon if that is an expectation. Please improve.

We come here to get signatures notarized. It's kind of expensive at $10 per stamp, but the person…read moreis always there. Sometimes I go to the bank for free notary but there's no one there that can do it. They are usually quick unless they are backed up with customers. They have boxes, pack and ship things for you as you can tell be the name of the store. The store is very clean and uncluttered.

I cannot comment on all of their services, but I came here for fingerprinting and everything went…read moresmoothly My birthday was entered incorrectly so she wasn't able to start the process. She quickly advised how to get this corrected and was very patient while the system updates. She was super friendly! Overall great experience in that regard.

I recently went here and it was a great experience. Rebecca was working and she was very polite,…read moreoutgoing and knowledgeable. I would definitely come back here again.

I paid $75 to have a package shipped overnight. Not only did the package NOT arrive, it is now lost…read morecompletely. When I went back to the store to get a refund, I was given the run around, and a phone number to call. 2 weeks later, and I am still trying to get my money back. Tonya, the store manager, is LESS than helpful. Avoid UPS and especially this particular store.

Cannot say enough nice things about this pak mail Susan,…read moreJerry and Jackson are so helpful and sweet! Very affordable, great hours and never a wait. I also love their greeting card selection, I always find something cute and different. You won't be disappointed!

What a nightmare! Warning, don't do PostScan out of this location! I've been with this office doing…read morePostScan for about 10months and rarely would my mail get scanned into the system per this office yet I was billed ghost storage fees month over month, sometimes in access of 6 times my normal charges because workers would not clear the system. It's now been a few weeks since I last went to pick up my mail, I haven't had any notice of anything arriving, odd because there have been items that were shipped about 2 weeks ago that should have arrived. Well, I guess they are lost. SMH

What a joke! Closing early. Caught guy locking up, had three packages with prepaid label that…read moresimply needed to be scanned (I desire a receipt on high ticket items) and he blatantly refuses. "Come back tomorrow...come back tomorrow." DO NOT RECOMMEND. Figures it's in SHWH SR.

This location has new ownership in the past 12 months. The poor reviews are based on concerns with…read morethe previous owners. I have been using Pakmail for my shipping needs, and I couldn't be more impressed! The staff was incredibly friendly, professional, and efficient. They took the time to carefully package my fragile items, ensuring they arrived at their destination safely. What truly sets Pakmail Steiner apart is their attention to detail and commitment to customer satisfaction. They offered me multiple shipping options, provided tracking information right away, and even followed up to ensure everything went smoothly. If you're looking for a reliable and hassle-free shipping service, I highly recommend Pakmail. They go above and beyond to make the experience seamless and stress-free!