I interviewed five plumbing companies, including Wyatt & Son's Plumbing. When you choose a company…read moreto work for you, it should be no different than candidates interviewing for jobs. I treat each company that comes out with respect; we discuss the various aspects of the job and how the job will be performed. Ultimately, we end up in salary (project cost) discussions. COMMUNICATION Wyatt and Son's was incredibly impressive. I used the Yelp projects system, and communication was seamless. JOB REQUIREMENTS 1. Replace a Bradford 50g water heater (leaking from the top) 2. Replace a Kenmore water softener that was 15 years old. 3. Fix a 40' run of 2.5" kitchen sink pipe detached from the ceiling due to the strap cables, held in by nails, used by the original installers. It wasn't draining anymore and was full of gunk. TECHNICAL INTERACTIONS I'm an incredibly technical person and engineer. I research everything from plumbing, electrical, carpet, etc. I like to know how things are installed and how they work for the simple fact of educating myself to get the best use out of everything. Barry and his son answered every question, and I never felt disrespected. While Barry has an opinion on specific equipment, which people should have, he walked me through the "whys" of arriving at his conclusion. Barry's approach demonstrated his openness to educating others and learning himself. I appreciated our time. PRICE Wyatt & Son's Plumbing price is incredibly competitive. There are a couple of things I look at: 1. How much am I paying for parts? 2. How much am I paying for labor? Parts are a commodity. You can find every price for every item online. I'm not a fan of companies who mark up their prices. I have to pay sales tax on parts, and every dollar added is more money out of my pocket on taxes. FINAL DECISION The decision came down to Wyatt and Son's Plumbing and another company. Nothing is worse than telling a fantastic candidate/company they won't receive the job. I had no joy in sending the message to Barry, and still, as of writing this review, I'd have Barry out in a heartbeat to quote the next job; there will always be another. TO THE READER Wyatt & Son's Plumbing must be a part of your quoting process. Their professionalism is top-notch, their interactions and knowledge are excellent, and their pricing is incredibly competitive, way cheaper than the large companies. TO BARRY Thank you again for coming to the house and participating in the process. The final decision was incredibly difficult. I hope this review becomes a cornerstone of continuing to send business your way. Wyatt & Son's Plumbing should be a part of everyone's selection process. I'll be passing referrals your way as they come along.

Barry did initial work for me at a house I was selling which went fine -- I needed another project…read morethat he was paid in advanced to complete work but it was never completed because the new owners went to another company and he has since refused to respond to any communication on getting my money back. 1200$ that he has pocketed from mine and my girls mouth. Just fyi on the "business owner" you might be considering. I am now having to file with the courts in getting my money back.

I called Tim to try to get a under-mount kitchen sink repaired, it was coming un-glued. He told me…read morewho to call to fix this problem, I did. I then asked for his help regarding our sump-pump. I sent him some text-pictures per his request. Tim scheduled an appointment to come and see our issues with the sump-pump. - He didn't try to sell us expensive services, just made a "game plan" for our issues. Wow- that was great - Highly recommended !!!

I'd rate Mr. Engles, excellent! We woke up to a flooded basement due to a cantankerous toilet. It…read moreclogs up pretty frequently and soon will be replaced. Called Mr. Engles, he came right out and had the problem fixed in under 20 min. flat! He is very courteous and informative. Took his time to explain things to us and was very helpful. He is like a physician of the septic system. He was very reasonable also. We would call him back if any more problems and we highly recommend! Thank you Mr. Engles!

Our home had been vacant for 2 years prior to our purchase. So we had lots of leaks! We had Sam…read morerework all the plumbing in our manufahome to PEX. This was written in 2015 and at the time we were extremely pleased with his work. We had a second occasion to call on Sam to assist us with the water heater in Dads condo. Not only did Sam MAKE TIME in his crammed schedule to help us, but he went above & beyond to ensure that the condo was 'sale ready' for our open house this weekend! & His bill was significantly less than originally anticipated! Highly recommend Sam Robert, honest, extremely competent and an upright man!

Sam is our go-to guy when bad things happen, like when the drain cleaner ate through the upstairs…read moresink drain. Or when the downstairs bathtub started draining fast again because the cast-iron drain had rusted away. Or when we only found the complete blockage between the inside main drain and the outside AFTER we returned the good sewer snake. He's friendly yet professional, is nice to our cats, his prices are reasonable, and he does a good job. We recommend him to our friends and neighbours whenever they have a need.

Fabulous service! We got incredible service and a knowledgeable crew to fix our plumbing issues…read more They found a problem created by another local company and fixed it. The whole job cost less than the quoted estimate because it was less complicated than originally anticipated. We have found our new plumbers! Thank you Phil and crew.

As a REALTOR, I'm frequently asked if I know of a good contractor to help with plumbing repairs or…read moremaintenance. This is an easy one for me . . . I tell them to call my plumber, Munson Waterworks of Madison County. Phil Munson and his Team are A++ and I always feel 100% confident that my clients will have the same excellent service that I receive. Phil and his Team members won't recommend a repair or fix that's beyond what is necessary; they will advise you of all your options and will get the job done RIGHT the first time. Call Munson's Waterworks, you'll thank me for it later.

Excellent work by Steve Morin Plumbing…read more They were competitive on price, very responsive to my Inquiry and offered additional advice such as using a water heater pan and flushing my water heater. Highly recommended.

Steve called me almost immediately after I submitted my project. He had an opening in the afternoon…read moredue to a reschedule and sent his son Jesse out to take a look. He quickly diagnosed my toilet leak and fixed it. They also looked at my water heater and made some recommendations. Would absolutely use them again.

There needs to be a 0 star option for this company. They SUCK at communicating and never answer i…read morehave called 8 times in the past 3 days and left voicemails as well they have came 2-3 times and the washer is still not fixed and they do not communicate about what they are doing to your appliances

So this place is a joke I tipped 40.00 total after I paid bill in cash, have receipt to prove it…read moreand then send me a message saying I owe when i have receipt paid in full cash... their technicians are trying to push appliances on customers after they come and say no cant be fixed but tell us and send a bunch of text about how they have new ones we can buy! I feel like I was scammed!! Buyer beware! If there was a 0 I would give it in review but not option.

Dave is Very friendly. Worked quick and well priced for a water heater install. Highly recommended!read more

Dave was fantastic. I installed a new kitchen sink over the weekend and noticed my valves had a…read moreleak. I didn't want to risk it so I went out looking for help. I honestly couldn't recommend Dave enough. Fair price. Great work. Not only did he fix my issue, but he walked the house and answered multiple questions unrelated to the leak he fixed. I will go out of my way to help a NEW local business that provides this level of service whenever I can. You should too.

Water Heater Medic was fantastic to work with. James and Keagan were both professional,…read moreknowledgeable, and easy to work with. They explained what needed to be done, answered our questions, and never made us feel like they were trying to sell us something we didn't need. They showed up when they said they would, worked efficiently, and made sure everything was done right before they left. You can tell they take pride in their work and genuinely care about their customers. I would absolutely recommend Water Heater Medic, especially James and Keagan, for anyone needing plumbing, water heater, or HVAC work. We will definitely use them again!

What a great business! Jim and his son are wonderful people and hard working! They are…read moredependable and very knowledgeable. Jim and his son ran a circulation line to get hot water sooner. He also ran the 220 line, the 110 line and gas line for our hot tub and outdoor kitchen. The work was neat and very clean. I strongly recommend them for any work you need done! Thanks Jim!