Pro: - Owner (Jim) was very knowledgeable and helpful…read more- Reasonable cost for purchase and installation of Carrier systems. - Technician (Mike) was very competent and answered all my questions fully. - they honored the warranties and labor costs were reasonable Con: - Service was slow. We were without AC for 4 weeks. Either they should hire more technicians or prioritize service of existing customers over third party calls. - Customer Service needs improvement. I did not get even one unsolicited email or text assuring me that they were working to fix the problems. I felt like I had to chase them down with numerous emails, voice-mails and phone calls. - Maybe it is just bad luck, but both our Carrier systems went out at the same time, just when a heat wave hit. One of those systems was just installed last year. Makes me wonder about the reliability of Carrier equipment or the installation.

Wish I could give it a zero. We initially had the split unit installed in July of 2020. Since that…read moretime, we have continued to have issues with the system. After paying $12,460, our home remained hot on the upper floors during the summer. After several calls and visits from this company, with no success, we decided to reach out to another company to remedy the situation we believe was caused by this company. Last year and this year we decided to try another company to fix what we believed was a problem that was not rectified by their company due to what we felt was their faulty installation/system. Last year we paid over $1,500 for service and to fill the units with freon. We attempted to turn on the system as the weather became warm this year and again, it did not work. I spoke with the owner and was very upset. He let me know that If I didn't lower my voice he would hang up on me. Good luck if you are having this company install your ac.

We just had a new heat pump/ac installed by Tempco and are so pleased with the whole experience…read more The installers were neat, efficient and very professional. They were careful to protect my floors while transferring the old equipment and installing the new units. They were on time, polite and worked through the oppressive heat and air pollution we experienced today. I was especially pleased that they solved a few cosmetic details that I had concerns about. They were quick to get back to us with the estimate and then scheduled the work as soon as they got the unit. I would highly recommend calling Tempco for your HV/AC needs.

DO NOT USE TEMPCO GLEN COVE - FRAUDS , AWFUL SERVICE. RUDE…read more Obviously they deserve a ZERO. TEMPCO told us we needed a new coil for our AC unit. Cost us $4,600. This didn't fix the problem. it won't blow cold air on hot days. They came back once, told us it was fixed. It wasn't. A year later, still not fixed. Fact - they claim the service is good for one year - they came to the house once and never fixed the problem. They were contacted numerous times. They never proposed a solution. They will not answer the phone, zero customer service, zero warranty , obviously they DO NOT stand by their work nor do they care about customer satisfaction. Additionally the very sensitive receptionist - so watch what you say. Don't complain or be disappointed after spending $4,600 and your AC is no better than the day before they serviced your unit. The office receptionist is arrogant , short tempered and obnoxious. Probably rudest person I've ever done business with. Of course she hangs up on you. She's a coward. After numerous attempts to contact the owner , he finally answered the phone after I borrowed a co workers phone to call. He has not responded since and of course will not answer. So if you're looking to spend too much money, get TONS OF ATTITUDE, NO CUSTOMER SERVICE AND get HUNG UP ON, call TEMPCO GLEN COVE !!

I used their services two years ago and they were great. Unfortunately this time around, I had…read morescheduled a date and they no showed. They didn't answer the phones or call me back that entire day or ever for that matter. Terribly unprofessional and disappointing.

Have used them for many years. Always a good experience…read more Ty is responsive and gets the job done at a competitive price.

system has been in a few years. mini splits, installed by baker with no issues. this year the…read moresystem shutdown, baker came to repair it. they isolated the issue to one unit in a kids bedroom. they exposed the unit and capped the wiring, told us to use caution around the unit as power was still flowing, told us they would try and source parts, they charged us for the call and left. More than a week later no follow up. I called to be told they did not sell that make of unit anymore and they could not get parts. I asked for a referral for someone who could complete the repair but was told to do an internet search. In short, they did half a job, left exposed wiring in a child's bedroom and did not have the decency to either call me to tell me they could not finish the job or recommend someone who could. If you are looking for customer service I suggest you look elsewhere. In reply to your comment on my review, I have no record of you ever trying to contact me after the in home visit. Not even a voicemail. My issue is with how you left the job not the function of the units up to that time.

I met Franklin today. He's the owner of the company hope everything over gave me a fair price on…read morethe repair. However as I was told by two other repairmen this unit needs to be replaced soon so we worked out a price with financing , service warranty and change of thermostat. Better than a few others I've tried.

Called about service for my speed queen dryer (after hours) they returned my call promptly the next…read moremorning. Then told me they do not come to Merrick. Merrick is 8 miles away from Lynbrook. Wish I could tell you what the service was like but seems like they have enough business, and do not need anymore.

Friendly staff answered the phone, set up an appointment for the same day. Tech arrived early,…read morefinished quickly, and charged fairly. Felt like a time machine back to the 80s!

When i first signed a maintenance agreement two years ago service was great, however they lost a…read morekey person in there office and everything has gone downhill i have been trying for two weeks to get someone to my house to discuss an issue I'm having with my system. Not one return call has been made to me as of today I called yesterday telling them I am canceling my contract and I want a refund. Still no return calls stay away!!!!!!

We used Rightway for our Central Air and heating system after it was destroyed by Sandy. Not only…read moreare the one of the most honest contractors we have ever dealt with, 5 years later they come and service with a smile. The entire staff is always professional and very helpful. Never late for an appointment! We have dealt with many members of the staff in the past. George, Bobby and Chris. All top notch guys and very professional. They always follow up the next day to make sure everything is okay. I would recommend them to anyone we know. Always a pleasure!

Joe Roca at A-1 is professional. Explained all that was…read moreinvolved in removing an oil tank from my basement and replacing it with a new one. Where other companies told me it couldn't be done Joe assured me that he could get the new Roth oil tank into the basement. He was right and did it flawlessly. All piping, copper lines were replaced His quote was fair and he did paper work for the Department of Health. 100% Recommendation.

Thank you Joe, Joe Jr. and Marc. My 53+ year old oil tank starting leaking. It was 8 pm on a…read moreweeknight. I called A1 emergency tank replacement and you picked up the phone right away! I felt relieved after talking to you. You told me about using a magnet with a small sponge and it stopped the leak from dripping so fast. And it did, I Put a pan with litter under the tank and was good for the night. Your A team came today on time and removed all the oil from the very old and rusty heavy tank. They took it away and installed a new Roth 275 gal. double walled tank. Wow I was nervous about having the oil spill in my basement. Now I can sleep and not worry. If you want a great team and a family run business trust Joe. I spent a little more for a better tank. Worth every penny for peace of mind. The way things are made today you can't skimp. Thanks again Drew :)

We were having an issue with the smoke detectors going off in our house. I called Bianco Electric…read moreat 4:00 p.m., and by 5:15, Andrew was here replacing the faulty detectors. Amazing service! Everyone I dealt with went above and beyond to help me, and I really appreciated how quickly they responded. Highly recommend Bianco Electric!

Benny came to my house to address an electrical problem we have been experiencing lately, but of…read morecourse the problem was not happening the moment he was here. Instead of him telling me I must be imagining things or that he can't help me since it wasn't happening for him to see, he did everything he could do to locate the source of the problem, offered advice and recommended possible solutions. I could not have been more pleased with the level of courteous service he provided and I will be happy to utilize his services in the further. Thanks, Benny!