My gas furnace was working intermittently. Robert came to diagnose the problem. He was unable to…read moredetermine the cause, but explained that I needed a new inducer motor. He quoted a price of $1700 to replace it and also suggested that I may want to replace the entire furnace instead, for $9000+. In fact, another HVAC company came and found that there was water in the inducer motor. He blew out the pipes leading to it and emptied the water out of the inducer motor. No need to replace the inducer motor and certainly no need to replace entire furnace. Tom either did not know what he was doing or was not honest about the problem. Please beware!

STAY FAR AWAY FROM THIS COMPANY!!…read more I am a small business owner who works with oils and Shea Butters, so having good air conditioning to keep them from melting is super important. Last year we went by the reviews we had read, which seemed good, and hired A All to fix our commercial AC. Tyler told me that the internal blower motor had broken and it cost $1800 to fix. It was a 98-degree week so I said yes, and had it fixed. The reason I bring this up now is that I think I was ripped off last year. This is why I believe this to be true: Our AC relay was tripped because the fire marshall was here at our building, which is commercial and residential, and had to shut things off before his tests. I called A All and they said it could only be fixed manually so they came, spent 5 minutes, and charged me $398. That was 2 weeks ago. Bad enough. The next day the AC went off again, and when A All came back, they said that the relay switch was burning out, and although they bypassed it we needed a new one and they would order it. Then this past Saturday the AC would not kick on for 2 hours and we had a call in. It went back on so we cancelled the call. Then Monday AM, there was no air conditioning. I put a call in and 4 hours later no one had shown up yet. I called back and I was told that one of the vans had broken and the other guy had an emergency so the tech was going to come on Tues morning. Seriously, we felt like we were shoved to the side. Robert shows up on Tues. morning and tells us that the AC compressor is shot and we need a new one. We didn't even ask if we still needed a new switch. We told them to get us an estimate. We had not heard a word by Wednesday afternoon which I found strange. Meanwhile, we called 2 other HVAC companies to come give estimates for a Last year we went by the reviews we had read, which seemed good, and hired A All to fix our commercial AC. Tyler told me that the internal blower motor had broken and it cost $1800 to fix. It was a 98-degree week so I said yes, and had it fixed. The reason I bring this up now is that I think I was ripped off last year. This is why I believe this to be true: Our AC relay was tripped because the fire marshall was here at our building, which is commercial and residential, and had to shut things off before his tests. I called A All and they said it could only be fixed manually so they came, spent 5 minutes, and charged me $398. That was 2 weeks ago. Bad enough. The next day the AC went off again, and when A All came back, they said that the relay switch was burning out, and although they bypassed it we needed a new one and they would order it. Then this past Saturday the AC would not kick on for 2 hours and we had a call in. It went back on so we cancelled the call. Then Monday AM, there was no air conditioning. I put a call in and 4 hours later no one had shown up yet. I called back and I was told that one of the vans had broken and the other guy had an emergency so the tech was going to come on Tues morning. Seriously, we felt like we were shoved to the side. Robert shows up on Tues. morning and tells us that the AC compressor is shot and we need a new one. We didn't even ask if we still needed a new switch. We told them to get us an estimate. We had not heard a word by Wednesday afternoon which I found strange. Meanwhile, we called 2 other HVAC companies to come give estimates for a new compressor. I figured it would be thousands so I had to get more than one. When the first company told me that I did not need a new compressor, I was shocked and thought that maybe he didn't catch the problem. So I let the other company show up as well. He confirmed what the other guy said, but went further to tell us that the unit looked sabotaged. That was his word, not ours. The air filters had been removed and the strapping on the installation had been removed so that the piece would be sucked up against the unit and most likely burn the entire thing out. We were livid needless to say. He then told us that it is unfortunately a common thing, especially when it involves a commercial unit where the tenant (me) most likely is not going up on the roof to inspect. He fixed what had been broken and charged me $369.33! Before I let A All know what I had been told, let alone that it had been fixed, I called to get the estimated price for the new unit. I had to wait an hour and that I would get a callback with the price. No call. So I called back and waited to speak with Tyler. Neither he nor Robert would get on the phone after the assistant told me the price. She said it was going to be $4800 for a new compressor, labor, and installation. So knowing that the compressor is perfectly fine as per 2 other HVAC companies, I now believe they were going to take my money and not even replace the "broken" one. They would have just restrapped, refiltered, and rewired like the other guy and pretended they did a whole new one. STAY AWAY FROM THIS RIPOFF!!

They came within 2 days and repaired a part in 1 hour at reasonable price…read more It was much less then I was expecting the repair to cost. I have used this company for over 15 years and always had a good experience.

I called in May to get my heating system checked for the winter prior to leaving town for a while…read more They scheduled and moved my first appointment to end of June. First appointment was free money thrown at them where they literally came in, and stared at the system WITHOUT doing any work. They didn't even open it. They told me they'd follow up in two days with an estimate for the work they'd need to do to maintain my system. I have never heard back from them. I called them for months every 2 then 1 week. They always told me the same thing: we will look at your case sir and get back to you. Today we are in mid October and I have yet to hear back from this so called company. A complete scam and I am going to fight to get my money back and to get these fraudulent people out of scams to run. Worse possible experience so far.

These people are straight crooks. The moment I asked for an itemized bill so I can have a better…read moreunderstanding of what I am paying for, the tone changed in the conversation. The answer? Uhhh no we don't do that. When I asked why not I was told because we just don't. I called an honest plumber and got the work done for the same price BUT I was given an itemized bill of exactly how much everything costs including the labor. If you like getting taken for a ride, call these people. Not only did I not get an itemized bill but the satisfaction in the guys voice telling me "we don't do that" was enough for me. Good luck If you do use them because you're going to need it

Yes, we use their service. They will responsive. They were professional and they got the job done…read moreand got my unit back up and running. Thank you.

system has been in a few years. mini splits, installed by baker with no issues. this year the…read moresystem shutdown, baker came to repair it. they isolated the issue to one unit in a kids bedroom. they exposed the unit and capped the wiring, told us to use caution around the unit as power was still flowing, told us they would try and source parts, they charged us for the call and left. More than a week later no follow up. I called to be told they did not sell that make of unit anymore and they could not get parts. I asked for a referral for someone who could complete the repair but was told to do an internet search. In short, they did half a job, left exposed wiring in a child's bedroom and did not have the decency to either call me to tell me they could not finish the job or recommend someone who could. If you are looking for customer service I suggest you look elsewhere. In reply to your comment on my review, I have no record of you ever trying to contact me after the in home visit. Not even a voicemail. My issue is with how you left the job not the function of the units up to that time.

I met Franklin today. He's the owner of the company hope everything over gave me a fair price on…read morethe repair. However as I was told by two other repairmen this unit needs to be replaced soon so we worked out a price with financing , service warranty and change of thermostat. Better than a few others I've tried.

One why have a service contract if you're not gonna honor it and come out!…read moreTwo I did not demand for you to come out Laurie not jack. Three since I'm only six months into the contract my contract is now canceled. Send me back my six months worth of payments. Four this is for you, Laurie and Joe when you tell a person who has children that it's not your problem and you don't care just remember it comes back and bite you in the rear end. Five learn how to run a business Conversation now over return my six month premium

Poor customer communication and service. Terrible customer follow up. Rude nasty and…read moredisrespectful. Would never use them again. Thankfully,, I contacted boiler manufacturer directly and got service repair from someone else same day.

Jaco has saved us thousands of dollars by not opening up a bathroom wall unnecessarily. They…read moreresearched and fixed the issue by adding a tiny part. They are friendly, conscientious, and such a pleasure to work with. So knowledgeable. Our only mistake was not letting them install our indirect water tank - Petro Oil ended up installing and did a terrible job.

Our tankless hot water heater was suddenly producing only warm water. After I contacted the…read moremanufacturer support and ran through a few easy diagnostic tests, guided by the tech over the phone, it was determined I needed a cleaning procedure and replacement of a $100 servo valve. Jaco Plumbing was extremely responsive and attentive to getting this resolved in a timely manner and with great communication during the entire process. As a result, I saved thousands of dollars as I did not need to replace the system as was proposed by another certified plumber. Thanl you JACO!

Used them after a terrible experience with another local plumber. They were wonderful to work with…read moreand really put me at ease. Thank you!

I came back from a vacation to find my kitchen faucet not working. Everything else was working,…read more no sign of frozen pipes . . . just no water flowing out of the kitchen sink faucet. I called Mcavoy Plumbing and their two best men arrived 3 hours later. Seems that some particulate came through the city water pipes and lodged in the filter in the faucet head. They removed the head, pulled out and rinsed the filter and then re-assembled the faucet, all in under 5 minutes. Go, Mcavoy!!!

Thank you for helping my mom out today in New Hyde Park area. So timely and great service. We got…read moreto enjoy the cool apartment after all.

service & quality, value was what I got ! thanx guys! happy camper i will be this summer !read more