I am sitting here waiting for a flight that has been delayed twice. I am frustrated and want to get…read moreto my destination on time but weather is preventing that. United Airlines has not even bothered to put an agent at the gate to help customers that may have issues as a result of the delay. The Delta Airlines gate has had an agent there the entire time announcing updates on there delayed flight, help his customers and even providing snacks and water to all the customers waiting to fly Delta. Well United guess who I will fly with next time. #UnitedAirlinesSucks

American services the cities I fly to most often for work in the Texas/Louisiana/New Mexico area…read more The staff at most locations are professional and strive to get you moving with the least amount of hassle. The planes (A319 and A320 AirBus) are modern and well maintained. The inflight entertainment options on those planes seem to be in flight free streaming of hundreds of movies, music, and other content viewable on your own phone/laptop/mobile device. The meals served in first class have all been excellent. Further, if you upgrade, the first class service is highly ranked compared to most other domestic airlines for short hull domestic travel. The flight attendants are some of the nicest in the air and the entire crew teams are diverse (at a higher rate compared to other airlines) especially the pilots. The pricing is a bit high and the boarding process with sometimes nine groups could be better. Four stars is a little high but the ticket staff (especially at DCA at the counter by TSA gates C) are the best.

Yesterday, on a 3:46 pm flight back to DCA from MSY, I was scheduled to have wheelchair assistance…read more As I was checking myself and my bag in there was a small accident where my carry-on bag tipped over and while I apologized there was an older African-American woman behind the counter who started yelling out how "you need to keep hold of your baggage". She made several similar comments while I was standing there, already embarrassed and having made my apology her rude attitude only served to make me feel even more humiliated. I was scheduled to have wheelchair assistance and since nobody mentioned anything when I checked myself and my bag in I proceeded to the TSA lines. By the time I was through the TSA line I was ready to fall over in pain. The best I could do was be directed to an airport phone for assistance; I called 3 times over the course of almost 1 hour to get assistance and nobody every appeared. I slowly, and painfully, limped my way to the departure gate. I explained what I had just tried to get in terms of service and after confirming my request for wheelchair assistance got a casual "I'm sorry but please have a seat over here". The boarding time got closer and I nervously asked if I would have access to wheelchair assistance at least to get to the plane. The man who arrived with a chair struggled a bit with my roller bag but got me to the plane. What I discovered is that my roller bag wouldn't fit in the overhead. I ended up trying to sort items out of the roller and into another small bag. I finally managed to get the roller under the seat in front of me and the smaller bag in the overhead. Thankfully at least the one flight attendant noticed my challenges and, though it was only after pretty much everyone was on and seated, at least got me a seat s bit closer to the front of the plane. It really was a miserable experience with this airline through which I not only track frequent flier miles but also have a credit card. Have to say that I came away feeling like the majority of your NOLA cohort aren't exactly inspired to reflect positive customer service.

AA has a checkered history. Once they got on the wrong side of our military, they lost all favor…read morewith the patriots. In response to that, AA decided they would let all serving military board a flight before the regular passengers. A little late to recognize our brave military. Lastly, AA has some 'buyer beware' things to consider when purchasing a ticket. They are very upfront about this but you need to be very sure you want to buy an 'economy' ticket. If the flight is cancelled or if you do not make the flight, NO REFUNDS. You've lost your money. They let you know there are other more expensive tickets you can buy if you want to get a refund in the eventuality you don't make the flight. Here's the deal.... you pay more for the 'just in case'. That is dirtbag consumerism right there. If at all possible, choose another airline.

American Eagle: MOB-DFW…read more Flew American Airlines from SMF to MOB with a layover in DFW. From DFW to MOB and coming home vice versa we flew in the smaller American Eagle. It offered the shortest flight from Mobile to Dallas at the time. It is a smaller plane and are contracted by American Airlines. I guess they can be considered as one company. The seating featured a two-class configuration with 9 First Class seats (CRJ-900) and, of course, I love having a window seat. Considering the other reviews I guess we were pretty lucky. The flight was smooth and the attendants were friendly. We didn't experience flight delays in this trip, our plane left on time. It got us from point A to B safely so we're good. American Eagle airplane has no in-flight seatback entertainment! Bummer. Also, the leg room is much smaller... lucky for me I'm only 5'2". The flight was a little shy of two hours. We had one complimentary non-alcoholic drink and a snack. Overall, good experience. Review #1732

To Speak With Live Person at Alaska Airlines call +_1-855-470-0580™_ or_ 1-855-470-0581™or '24/7…read morecustomer service' assistance with new bookings, flight changes, and cancellations. This line is available to connect with a live agent anytime, including for urgent issues. General customer support options can also be explored through their website. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

The main customer service number is **1 (888) 551-o145™ or +1 (888)-909-90.36**. This number is…read moreavailable 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A Reservation Experience Designed for Complete Peace of Mind The journey began with a thoughtfully designed reservation experience that focused on simplicity, flexibility, and traveler convenience. Business class services, including exclusive cabin features, priority airport assistance, and customized travel options, were presented in an organized manner to help passengers make confident booking decisions. From selecting flight preferences to confirming passenger details, every step was completed smoothly, while the final itinerary provided a complete overview of the upcoming journey in a clear and accessible format. #. The Airport Experience Added Comfort Before the Flight Even Began Business class transformed the airport experience by combining efficiency with luxury. Dedicated service counters provided a faster and more personalized check-in process, while priority security access helped passengers save valuable time before departure. Premium lounge facilities created a peaceful escape from the busy terminal environment, offering a comfortable space to relax, refresh, or complete important tasks. Priority boarding added another level of convenience, allowing travelers to begin their flight experience in a calm and organized way. #. The Cabin Delivered the Comfort and Attention Expected from Business Class The business class cabin offered a perfect blend of modern design, personal comfort, and exceptional service. Spacious seating arrangements, enhanced privacy, and generous legroom created an ideal environment for both relaxation and productivity. Every detail, from the cabin atmosphere to onboard amenities, was carefully planned to provide a superior travel experience. Professional cabin crew members delivered warm hospitality, personalized attention, and dedicated support throughout the flight, ensuring passengers felt valued from takeoff to landing. #. The Overall Experience Left a Lasting Positive Impression The premium experience continued beyond the flight with efficient arrival services and thoughtful assistance. Priority baggage handling helped ensure a smooth transition after landing, allowing travelers to complete their journey without unnecessary delays. Every part of the experience reflected careful planning, dependable service, and genuine attention to passenger comfort. Rather than focusing on a single highlight, it was the consistency of the entire journey that stood out, making business class a rewarding travel experience that successfully combined convenience, comfort, and professional hospitality.

Hospitality at its finest !!!! They truely care about their customers and the team. Way to shine…read moresouthwest

Worst airline EVER !!…read more Me and 3 others were supposed to fly out of New Orleans march 16th at 5:10am .. We got there at 2am ... they didn't open their ticket counter / baggage counter till 3:45am Not only that but they admitted they were short staffed and had all 5 lines converge into a single line in the middle which made it take 3x longer to get our bags dropped and get to TSA . Also I had pre requested wheel chair help because I was injured and couldn't walk at the time . The clerk at the counter told me . And this is an exact quote " sorry where short staffed today , we have too many call out s , your gonna have to deal with it your self " which they legally have to provide wheel chair assistance .. Well long story short we didn't get to the ticket counter because of their short staffing till right before 5am ... then through tsa and the flight had already taken off .. Their best option was to rebook us on another flight. The next day in the afternoon and we wouldn't arrive till almost midnight ... over 32 hours AFTER we were supposed to already be there ... this would leave just 1 full day for our small vacation so we said no thank you .. give us our refund because that is not acceptable .. But it was their short staffing that caused this issue in the first place . So I emailed them and requested they cover the cost of our non refundable Airbnb because this was caused by what the even consider Controllable issues . They could have atleast offered what they give to those who need to be bumped to another flight considering this was their fault . Which is $2150 per person . But they basically told us to deal with it and accept that they ain't doing jack sh*t for us , they are the absolute worst Not to mention the wheelchair assistance issue . My suggestion is to NEVER fly Southwest Airlines,.. they are terrible and have garbage customer service !!!!

I recently flew JetBlue non-stop from MSY to Boston with my husband and young daughter, and we had…read morea fantastic experience. This was my second time flying JetBlue, I was pleased with the service and would definitely choose them again for future trips. We arrived only 40 minutes before departure but were able to check our bags and coast to the gate without worry. My husband and I both laughed as we couldn't believe we made the flight after arriving to the airport so late! The check-in process was smooth, and the seats were comfortable, with ample legroom, making the flight enjoyable for both of us. The Partake Classic Grahams are arguably the best air snacks ever! IYKYK! I was also happy to find the very useful baby changing station in the airplane restroom, which made traveling with my little one so much easier. Oh, how I love traveling with my baby girl!

Terrible first experience. Flight was rebooked after a maintenance delay for 24 hours. I'm out of…read morepocket for a hotel and short 24 hours in what was already a tight itinerary. Other airlines offer vouchers for same day delays. Nothing from JetBlue.

The main customer service number is **1 (888) 551-o145™ or +1 (888)-909-90.36**. This number is…read moreavailable 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A Reservation Experience Designed for Complete Peace of Mind The journey began with a thoughtfully designed reservation experience that focused on simplicity, flexibility, and traveler convenience. Business class services, including exclusive cabin features, priority airport assistance, and customized travel options, were presented in an organized manner to help passengers make confident booking decisions. From selecting flight preferences to confirming passenger details, every step was completed smoothly, while the final itinerary provided a complete overview of the upcoming journey in a clear and accessible format. #. The Airport Experience Added Comfort Before the Flight Even Began Business class transformed the airport experience by combining efficiency with luxury. Dedicated service counters provided a faster and more personalized check-in process, while priority security access helped passengers save valuable time before departure. Premium lounge facilities created a peaceful escape from the busy terminal environment, offering a comfortable space to relax, refresh, or complete important tasks. Priority boarding added another level of convenience, allowing travelers to begin their flight experience in a calm and organized way. #. The Cabin Delivered the Comfort and Attention Expected from Business Class The business class cabin offered a perfect blend of modern design, personal comfort, and exceptional service. Spacious seating arrangements, enhanced privacy, and generous legroom created an ideal environment for both relaxation and productivity. Every detail, from the cabin atmosphere to onboard amenities, was carefully planned to provide a superior travel experience. Professional cabin crew members delivered warm hospitality, personalized attention, and dedicated support throughout the flight, ensuring passengers felt valued from takeoff to landing. #. The Overall Experience Left a Lasting Positive Impression The premium experience continued beyond the flight with efficient arrival services and thoughtful assistance. Priority baggage handling helped ensure a smooth transition after landing, allowing travelers to complete their journey without unnecessary delays. Every part of the experience reflected careful planning, dependable service, and genuine attention to passenger comfort. Rather than focusing on a single highlight, it was the consistency of the entire journey that stood out, making business class a rewarding travel experience that successfully combined convenience, comfort, and professional hospitality.

The ~~*Allegiant Air main customer service number is **+1 (855) 470-0503™ or +1 (855) 505-48.55**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Easy Reservations & Refined Travel Planning The journey started with a reservation process that was efficient, straightforward, and thoughtfully designed. Business class offerings, including premium seating, flexible fare options, and priority airport services, were presented in a clear and organized manner, making it simple to compare available choices before booking. Flight selection, seat assignments, and traveler information were completed effortlessly, while the itinerary was delivered immediately with every important detail arranged in a convenient and easy-to-read format. #. Exclusive Airport Services & Comfortable Departure Business class provided a more streamlined airport experience through dedicated facilities and priority assistance. Exclusive check-in counters helped speed up departure procedures, while fast-track security screening reduced waiting and improved the overall flow through the terminal. Lounge access offered a relaxing environment where passengers could enjoy refreshments, catch up on work, or simply unwind before boarding. Priority boarding ensured a smooth and orderly transition onto the aircraft, allowing travelers to begin their journey in complete comfort. #. Premium Cabin Atmosphere & Attentive Care The onboard experience reflected the comfort and quality expected from business class travel. Spacious seating, generous legroom, and ample personal space created an ideal environment for relaxing or staying productive throughout the flight. The aircraft remained spotless, quiet, and carefully maintained, contributing to a consistently pleasant atmosphere. Friendly and professional cabin crew delivered attentive service with prompt assistance, ensuring every passenger enjoyed a welcoming and comfortable journey. #. Smooth Arrival & Dependable Premium Experience From departure through landing, the journey remained reliable, efficient, and enjoyable. Inflight services were delivered seamlessly, supporting a comfortable and uninterrupted travel experience. Upon arrival, priority baggage handling ensured luggage was available quickly, allowing passengers to leave the airport with minimal delay. From the moment of booking to the final destination, business class combined convenience, exceptional comfort, and dependable service to deliver a polished and rewarding travel experience.

Spirit Airlines has the lowest ratings and most complaints of any of the larger airlines, but…read moreusually rakes in some of the highest profits. That should tell you all you need to know about this airline and how they treat their customers. Personally I vowed I'd never give them more than 1 star after they cancelled a trip on us last year and refused to give us a refund and I only got our $$ back by playing hard ball through our credit card company. On a later trip, Spirit double charged me due to an issue with one of their airport kiosks and again, I had to fight for them to make it right. On this particular trip, everything went fine. Flights took off and landed on schedule, staff were friendly and when I made a minor mistake and realized it shortly after I'd booked this trip, I called Spirit and after being on hold for a while, they were actually helpful and accommodating, which was a welcome change. Maybe they've had a bit of an attitude adjustment?

It was a crazy ride to Los Angeles. Our driver went so fast that we left the ground. We were there…read morein no time. My sister warned me that I better kick the tires before we left. but for some reason they wouldn't let me. With the courageous attempts by the driver, we were able to make a very smooth landing on the first attempt. Great flight great service excellent flight attendance and staff. Gave five stars anyway only because five was the highest number. Happy Thanksgiving, everyone