I recently purchased a stair stepper at Fitness Factory on North Elston Ave. Ken, the manager, was…read morevery efficient and helpful. He is extremely knowledgeable. If you are looking for fitness equipment, this is the place to go.

Julian was awesome! Great at helping figuring out which kettlebells would suit me and my family!…read moreWill be returning when I need to upgrade my weight!

I purchased a refurbished Precor elliptical trainer from Boris at Fitness Warehouse. It was a…read moregreat buying experience. I was given lots of information at the time of purchase. The delivery process was two-steps, and the time to delivery was several weeks, likely due to the time required to refurbish a unit. My elliptical was very carefully packed and first delivered to my garage on a pallet. A couple days later, technicians came and set the unit up in the room I use as a gym. The unit is in great shape and works perfectly. I am delighted. From beginning to end, my elliptial purchase was handled professionally and attentively. Thank you Boris and Fitness Warehouse!

The most difficult things to find during Covid-19...toilet paper, clorox, paper towels, purel and…read moredumbbells. I've found it impossible to find dumbbells anywhere and finally found what I needed online, but that was weeks ago and they still aren't here. After trying to make do with my wimpy weights for a peloton bootcamp class I called Fitness Warehouse to see what they had in stock. I was delighted to hear they had weights of every size. I asked them how to purchase (I've basically forgotten how to shop during these times) and they told me to come on by. I put on my mask and gloves and made my way to Fitness Warehouse, which is open til 6pm during the week. I was greeted a few friendly men who showed me a few different options. I was thrilled they had had exactly what I needed and weren't price gouging the weights like the rest of the industry. They were also nice enough to throw them in my trunk for me. I stopped at weights, but they had tons of cardio equipment, balls, kettleballs, bands and everything else one needs for an in home workout. They weren't wearing masks themselves today so I was glad I had mine on, but kept a good distance and I felt safe shopping there.

Great service, selection and price. Much better than another local establishment. Purchased on…read moreSaturday and was installed by Wednesday. Highly recommend!!

Just purchased an air bike and a rowing machine! The selection at this store was fantastic - all…read morehigh quality equipment, no flimsy workout machines that you find at discount stores. The sales staff was knowledgeable and low pressure. The equipment was in stock and delivered in 4 days. It came assembled - thankfully we didn't have to put it together. The prices were competitive. I highly recommend this company!

We have an Inspire FT2 and had a stripped cable. Fitness Express coordinated the replacement cables…read morefrom Inspire (free with lifetime warranty) and replaced all the cables. In addition the technician lubricated the vertical bars. They did a great job and the trainer works perfectly. I highly recommend this company.

Al came out to service my seven year-old Life Fitness, T-5 treadmill. He replaced the torn floor…read moremat, centered the running belt and lubricated the unit. He was punctual, friendly, professional and very competent. The price was also very reasonable - especially considering the machine's large size and the amount of time he spent moving and thoroughly inspecting the unit. Highly recommended.

Buyer Beware. I was charged for a functional trainer over 9 months ago and was told the item was…read morebackordered for several months (being told a new excuse weekly as to why the product was delayed and being assured it was arriving within days and would be shipped out). I've now been trying to get a refund on the item and am getting similar excuses with finger pointing that the 'credit department' was supposed to have this done and that it would be handled. This company is a scam and other comments that have noted this are clearly real and I'm shocked they operate like this. Do not buy anything from this company. Also, beware if your buying through Amazon or Walmart as they may call and tell you that item is out of stock now but they have a "better" product they will sell you for the same price which is likely another part of their scam to get you to order directly through them vs a different company. Shame on you Richard and Boris for operating the way you do.

Buyers BEWARE. Richard at Fitness Warehouse/Wisthoff Industries 2 is a lying, cunning scam artist…read more We agreed on a price for a fitness machine. He scheduled shipping, delivery date and never delivered the machine. After calling several times, he has not returned any calls. DO NOT DO business with this company. If you receive a call from Rick/Richard hang up immediately!!! They are scammers.

Appreciate this place! Great, honest service! Good selection of bikes for a small place. Test…read morerides available. Bought a LIV bike in 2024 handle bars were too low, but they came up with an inexpensive solution and I'm enjoying comfy rides ever since! Just brought my Electric HEYBIKE MARS 2.0 for intermittent squeaky breaks. Though busy, the tech took a few minutes to diagnosed and thoroughly went over the problem a long with some additional e-bike education. Had to leave it there until they could get to it. I understand why --great place! Recommend!

I live an hour away but Rudy's had a brand I was looking for and they were able to answer a bunch…read moreof questions for me and help me avoid shipping fees (the bike brand is mostly sold online). I ordered it with a deposit and they kept in touch throughout the process. I was pretty excited by the time I was able to drive out and pick up my new ride. What was very cool was how the folks working there came out to meet me and talk bikes for a bit. I got the impression they were genuinely excited for me. Anyhow, if you need a bike, bike service, or parts, I highly recommend Rudy's Cycle and Fitness (even if you're not super close). Can't beat a shop run by legit cycling fans.

If you need a home gym then this is the place. They have a wide variety of machines, weights,…read morecycles and much more. The sales team is helpful and pleasant. We needed a part replacement and the warranty department was quick to respond. We personally own the body solid exm 2500 with a leg press and it's a great machine.

I stopped in today to get a resistance band to add to the other ones I have. I wasn't sure if they…read morewere open, to be honest, and even when I noticed the door was open I was unsure because it was so dark, and the Open sign was not on. But perhaps that is why they left the door open if their sign wasn't working. The dudes looked surprised when I came in... unsure if that was because I was the only customer, or if they don't think women of my size can work out. I got my resistance band and considered another item or two but just left with the band.

We bought a floor model treadmill from them less than two years ago. It was still under warranty…read moreand kept stopping suddenly -- almost throwing us off the machine when we were going fast. Johnson Fitness referred us to the manufacturer, and basically wanted nothing to do with it. My husband replaced the entire motor himself and the machine STILL shut down. When we asked Johnson Firness if we could trade it in, the sales person at the DG location said they "were not really interested in it as a trade in" and acted like he couldn't care less about our dissatisfaction. We junked it and went down the street and bought some new equipment from a store with much better customer service. Part of the reason I am so mad is that they could have steered us away from a bad product in the first place, everyone we talk to now says that brand of treadmill is a piece of junk.......

I went into the store with a treadmill in mind. Justin was able to help get me into a treadmill…read morethat better suited my needs. Justin was very friendly and personable and it was a very painless process from start to finish. I ordered the treadmill and received a call a couple weeks later and was able to set up my delivery. The delivery service called me the day before and gave me a 3 hour time frame. The delivery service came on time, removed my old treadmill, and set up the new treadmill in under 30 minutes. The Horizon 7.0 AT is super quiet, has simple and easy to use functions, and is great to run on. I am very pleased with this unit and look forward to more great runs!

Nice staff and cheaper stuff for the kids who will rapidly outgrow everything. The staff made sure…read moremy sons helmet fit right too

So rude. I went to this location to sell some golf clubs, it was 20 minutes before closing. You'd…read morehave thought I'd asked this guy to do a heart transplant in 20 minutes. He continues with exasperation saying he could take my number and call me back tomorrow. If he says that nicely right away, perfect. Instead his attitude of making me feel like a nuisance instead of a customer has pushed me out of that door with my golf clubs never to return.

The owner, Mike, is really outgoing and super helpful, and I don't feel any buying pressure when…read moreI'm in the store. It's like a used bookstore of sporting equipment, which feels very comfortable. Yesterday I stopped in looking for a free-standing pull-up bar, on a whim that they might have it, and lo and behold they had a Power Tower that was exactly what I needed. Mike was very can-do and cleared out a space for me to try it out, adjusting the height so it would work for me (I'm 6'7", hence the need for a pull-up higher than a door frame bar), and gave me plenty of space and no pressure to try it out. I bought it on the spot. I knew it probably wouldn't fit in my car and was only there for groceries at the Valli's supermarket in the same shopping center, and asked if I could could pick it up tomorrow (today) and Mike worked out when he'd have it disassembled by in time for me, and then offered to drop it off at my place at the end of the day for free (given I live relatively close in South Evanston), which was amazing and I took him up on it. This morning I woke up and couldn't get the idea of doing pull-ups at home out of my head, and stopped by at 10:30 am just after they opened, and Mike was not at all surprised to see me, was very ready to disassemble the item and try to load it into my car, and sure enough my car was too small. He then, unbelievably, offered to drive it over to my place on the spot. I was incredulous that he'd give me that kind of time during the business day. Besides this exceptional customer service experience (I hope I don't get Mike in trouble with customers asking for home delivery! ), they also have great selection and I've gotten a used skateboard there for my daughter and water bottles. When my daughter gets old enough to play sports, I'm sure I'll be back. And as I'm kitting out my home gym setup, this will be my first stop.

They server people up good and then again…read more Their Top Ten Most Wanted items that they have the one (4U) for you are (not in this particle order stella) - Bikes - Dumbells - Adult Baseball Gloves - exercise Bikes - Golf Goofy - Golf Drivers - Hockey Sticks AND & - Mini Tramps Yo