Hi everyone chose American standard restoration water damage in my restroom they come on time fixed…read more the problem I had they all doing great job very respectfully. I like them all. Thank you all Yodit.

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

*** UPDATE *** After my last review "Tessa" the owner…read morereturned less then a week later and recleaned the spots and now it looks great, she knows what she's doing all of them are gone... This family owned & operated small business, brings back the old fashioned Customer Service of yesteryear, very easy to communicate with & caring, I would recommend them to my great grandmother if she was still alive ; Great Job "Tessa" ThankYou

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

Servant's Hands Construction LLC is a true blessing. Steve Weidner and his team have been restoring…read moreour home of 19 years after a fire my family and I went through. Servant's Hands has diligently been by our side performing high-quality work and keeping us up to speed about every step they are taking. They are a true gem: highly proficient, excellent quality, great communication, wise and thoughtful while offering advice during decision making evolutions, and do what they say they are going to do when they say they are going to do it! You can't ask for more than that, can you? Much love, and many blessings, Servant's Hands Construction! You deserve all the best. Here's wishing you continued success in the years to come!

I had a great experience with Green Planet Restoration after a burst pipe from my refrigerator…read morecaused significant water damage in my home. From the very beginning, their team was professional, responsive, and extremely helpful. They took care of the entire water damage restoration process, including removing the damaged materials, drying and restoring the affected areas, and repairing my house back to its pre-loss condition. They also helped me navigate the insurance claim process, which made a very stressful situation much easier. David was absolutely great to work with. He walked me through the entire process, explained everything clearly, and was there to help whenever I had questions. Honestly, thank God I had Green Planet Restoration--without their help, I wouldn't have known what to do or how to handle the insurance claim and restoration process. I highly recommend Green Planet Restoration to anyone dealing with water damage, a burst pipe, an insurance claim, or any type of home restoration. They did an excellent job from start to finish, and I truly appreciate all their help!

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved.

I had a washing machine hose leak in my upstairs that totally flooded my condo living room on the…read morefloor below. It is a rental and I was so confused as to how to proceed. Ben and his team took over. I have never worked with a more responsive company from start to finish. I am so glad I was lucky enough to call Restoration 1 as they are local, not a big national company out of state. They were fantastic working with me, my tenant and the insurance company.

The worst experience I've ever had! Mediocre workmanship at an exorbitant price. Restoration 1…read morerefused to work with insurance or justify their price. Instead Restoration 1 seemed happy to threaten and harass us for months trying to get us to pay thousands of dollars out of pocket with no warning or justification. Wish I could have avoided this company!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

Absolutely incredible work. Very happy with the people they…read moresend into your home. In other words, you feel safe because they seem trustworthy. Little on the expensive side but you get what you pay for and they certainly delivered Quality. Well, overall, it was well worth the money. Their carpet repairs are just incredible and when you consider they save you thousands of dollars in carpet allowance. It's actually inexpensive all things considered.

Jonny did an amazing job stretching our carpets (they had so many rolls you could literally trip…read moreover them). They practically look like new! He gave some great recommendations on how to care for the carpet going forward. Highly recommend them for them for the quality of their work.