Owner was personally involved in my car repairs from start to finish. His…read more communication throughout the process was excellent. The whole experience was exceptional. Feels great to be treated respectfully, don't find that so much anymore.

OUTSTANDING!!! I have a 2003 Jeep TJ with a 5-speed manual transmission. After hearing some…read morenoises, something broke and my drive train locked up. I figured I broke something in the transmission (judging from past experience with a different vehicle). Most transmission shops in the area refuse to touch a manual transmission. I went to see Mark at Cottman Transmission in New Castle. He showed no hesitation whatsoever. After we talked, he immediately dispatched a tow truck, at no charge, to pick up my vehicle (on a busy Friday) and had my Jeep in his shop within the hour. On Monday, he had determined that the problem was broken gears in the rear differential, and NOT in my transmission. This was good news! He gave me a very fair estimate, and I picked up my fully repaired Jeep on Wednesday after paying a few dollars UNDER the original estimate. In addition, he had checked out the rest of the drive train to ensure everything was in good shape. Overall, the service from Cottman Transmission in New Castle was excellent, and Mark was extremely professional, knowledgeable, courteous, and very responsive. Honest, reliable, and eager to serve a first time customer, I wouldn't hesitate to come back, and I highly recommend this shop. Lastly, I have a 1979 Jeep CJ-5 with a Chevy 350 in need of a new transmission, and I look forward to working with Mark to get it back on the road for the spring Jeep season!

i could not be happier with Benchmark Transmission in Newark. Dante helped me navigate the process…read moreof dealing with a warranty company that was covering a used 2017 Chevy Silverado with 80,000 miles that most likely had transmission issues prior to my ownership. Dante was upfront and honest with me and provided me with options to keep this necessary repair financially manageable. Being convinced of Benchmark's integrity and after seeing their many great reviews, I chose a more expensive out of pocket option to have Benchmark remanufacture my existing transmission rather than take my chances on a rebuilt one shipped from the warranty company. I have put over 12,000 miles on the truck since the Benchmark repair and the transmission is as much like brand new as it was the day I picked it up. There is a reason Benchmark has so many really good reviews - these guys are the real deal, honest, friendly, and they do excellent work. I could not speak more highly of Dante & am very fortunate to have found Benchmark.

The power steering in my car started acting up in Newark, halfway through my drive from Virginia to…read moreNew York. AAA towed it to Benchmark, where the owner did an extremely thorough examination of the car. The problem ultimately resolved itself, but Dante even topped off my oil for free just to be safe. If I lived in the area, he would be my new go-to mechanic.

KDM Automotive was fantastic. I brought my 2018 Audi A6 in for an oil change and the entire…read moreexperience exceeded expectations. The team was friendly, knowledgeable, and clearly experienced with German vehicles. They did not have my specific oil filter in stock, but instead of rescheduling, they had someone go pick it up so the service could be completed the same day. That level of initiative and follow-through stood out. The environment was welcoming and professional. You can tell the team works together with mutual respect and positive energy. There was no pressure, no unnecessary upselling, just clear communication and solid service. After trying other shops in the area, I have officially found my new maintenance home. Highly recommend.

Absolutely the best automotive repair shop I've ever dealt with . Honest and quick on service . A…read morerepair they made 6 months ago needed looked at again . Fixed and zero additional charge !! They could have really taken advantage of me but didn't ! Erin the shop manager is friendly and helpful. I highly recommend this business . I'd give them a 10 star review if possible . Paul M. 1990 Buick owner Lancaster Pa.

Never have I ever had worst work done…read more I have more problems with the car than it came with. I seriously don't know why this shop here with all of the guys in there you would think that they know what their doing But they don't. I took my car over there and the had things stolen from my car, charged me thousands in cash for my e break tires and dash and inspection and all of these test to be done but when I gotten my car. it was as if they did nothing. E brake still doesn't work lights still up on the dash, buttons that worked before no longer work now. & then on top of the charge extra for parts that were stolen when it was in the possession don't trust this shop especially the employees&their prices or their work.

If you want an honest repair shop, don't use this business. They took advantage of me. I ended up…read morepaying $2300 for something that should have cost $650. A friend who is an auto mechanic explained everything to me. Jiffy Lube would have fixed what was needed for $650.

Excellent service, reliable & honest. I will definitely be…read morerecommending Mike Cody to family & friends.

Mike knew the problem as soon as he drove the vehicle. He was honest and his pricing was reasonable…read moreunlike a major transmission chain who didn't even assess the vehicle correctly. I would definitely recommend Mike Codys Transmissions.