How refreshing to get a prompt call back. This was the easiest appointment to schedule from my LONG…read morelist of home "to dos". Needing foundation work is daunting but Derrell walked me through what to expect and put my mind at ease. Thank you Derrell!

Years later...from start to end, everything went amazingly well. From the first day of…read morecommunication to the last day. From them coming and retrofitting the house to them cleaning up all the debris. I only wish that the roofers I hired had done the same. Thank you so very much.

Dante came by this morning to inspect our home. He took measurements and thoroughly explained his…read morefindings. He even found details I wasn't aware of after living in the home over a month. I really appreciate how professional this entire process was from the initial call, to scheduling, the promptness, punctuality and professionalism. I was really worried about our home's foundation and Dante was able to precisely point out areas of concern and make recommendations. I usually gather second opinions but frankly I feel I am in good hands with Geobear based on how thorough they were today.

Gene and crew were very respectful, polite, and quick/diligent in getting their work done. There…read morewas an instance where a gentleman was working at my kitchen window and my dogs were going off. The window was open, so I went over to close it and he was deep in his work but said, "Sorry about that ma'am." Just appreciated that. Not even their fault. It's mine and my dogs. Just a great crew. We bought our first home and a year in we started realizing we were getting cracks in our ceilings, our tile was shifting, and the door to our garage wasn't closing. We share a wall to the freeway so they built a wall in between. I'm sure they compacted the dirt and shifted our foundation. So we knew we had to hire Gene when he came out and talked about our options. After the crew finished the job, the tile in our kitchen rose back up, our backyard isn't as disheveled and we can finally move forward into building our home.

Joe Rubio is our assessor, he arrived on time and was so knowledgeable. He offers his honest advice…read moreregarding our house and what needs to be done regarding our retaining wall project. He went above and beyond and also offer us alternative ways to fix our immediate concerns. We will definitely consider using Alpha Structural in near future for our retaining wall project.

I contacted Alpha Structural for concerns about the recent development of uneven flooring…read morethroughout the house, and today they sent out Ken Crown for a free inspection. After pointing out the areas of concern to him, Ken offered a couple non-serious possibilities for the phenomenon, and was able to assure me there was no threat to either the structural integrity of the house or the cement slab foundation - and pretty much bottom-lined it, saying there's really nothing to worry about. I really appreciated Ken's easy-going demeanor, and sensed zero interest in him trying to sell me a repair service that wasn't needed. Ken is just an honest guy offering his experienced opinion - in no doubt, putting yet another homeowners' unwarranted concerns to rest. Would be nice If all companies sent inspectors who operated the same way as Ken.

Working with Andy & Golden Retrofit was an incredibly easy and painless ordeal. Andy & his team…read morewere very thoughtful, knowledgeable, and efficient. We had received a couple of EBB quotes and what stood out to us the most with Golden Retrofit was their professionalism and how they approached the project overall. I would not hesitate to recommend Golden Retrofit to others.

I got quotes from 3 contractors for EBB but after 5 minutes with Andy, I already knew I would be…read moremoving forward with Golden Retrofit. They were in constant communication and made the process painless. Other contractors didn't even enter my crawlspace but Andy surveyed the entire foundation and even found other issues that he provided a quote for. The installation was very fast and the final inspection went off without a hitch. Would recommend again and again

Emad came out to inspect a property we are in the process of buying. He did a thorough inspection…read moreand sent me a report the next day! He was very detail oriented and great with communication. Super friendly and would recommend for any engineering tasks you need done!

San Mina Engineering offers geotechnical, civil and structural engineering consult and application…read moreof the highest order. The report they presented to us was prodigious in scope and analysis. The compendium of geologic investigation and its relationship to engineering evaluation and design recommendation was well ordered and comprehensive. Thorough and accurate it brought assurance that safety and efficiency will be optimized in building our deck in La Jolla. SMA operates diligently, meticulously and expeditiously. We are grateful for the excellent service provided by SME and look forward to their guidance in any projects in the future. We Most highly recommend this company.

After getting bids from four different foundation bolt and bracing contractors, one company clearly…read morestood out above the rest--Sunshine Foundation Repairs . Some contractors only walked around the exterior of my home, while others took a quick look underneath. Jon, the field representative from Sunshine Foundation Repairs was different from the moment he arrived. He was on time, friendly, professional, and immediately went into the crawl space to perform a thorough inspection. I was impressed that I received a detailed proposal the very same day. The biggest reason I chose Sunshine Builders was the quality of Jon's inspection. He was the only contractor who identified sagging floor joists in my living room, which likely explained the squeaking floors I had been hearing. He documented the issue with photos and recommended the appropriate repairs, giving me confidence that he was looking out for the long-term integrity of my home--not just trying to sell a standard retrofit. Throughout the entire process, Jon kept me informed every step of the way, from permitting and plan check to scheduling the installation. Communication was excellent, and I always knew what to expect. On inspection day, everything went smoothly. The contractor arrived prepared with all the required paperwork, met with the City inspector, and ensured the inspection was completed without any issues. Jon made an outstanding first impression and represented Sunshine Foundation Repairs exceptionally well. His thorough inspection, attention to detail, clear communication, and guidance throughout the entire process are the reasons why I chose Sunshine Foundation Repairs I would highly recommend them. The proposal bid was right where my budget was.

Sunshine Foundation Repair did a great job. The work was completed in the first week of…read moreMarch--sorry for the delayed review. The crew arrived early in the morning and got started right away. Everyone was in sync and worked efficiently, completing the job faster than I expected. They also left the crawl space clean and removed all debris and trash. I'm very happy with their service and would definitely recommend them.

I would not recommend Groundworks for foundation drainage work. I hired Groundworks in the bay…read morearea, California. When I agreed to finance this 15k job, I was told the drainage from the crawl space sump pump would and could be connected to the main, but when the crew arrived they were not sure where the drain exit should go and said the city of Santa Cruz doesn't allow them to connect and they could not get a permit. Why was I not told this prior to scheduling the work? I made the mistake of trying to figure out the discharge area with the workers who showed up. They asked me where I want the discharge pipes, but I am not qualified to make that decision. That is why I hired them. The workers were nice and tried to be helpful and this is not a complaint about them. I called the representative who originally came out, inspected, and estimated the job, which included connection to main, and that is when he told me that he could not get permits from Santa Cruz county. This is when I should have cancelled the job. The completed job by Groundworks has discharge pvc lines on the side of the house and terminating at the front right corner of the house and I have to figure out how and where to drain all of the water! I thought that was the point of hiring an expert drainage company. After work was completed and after first rain of season, I get flooding in my garage on two separate occasions. I spend the day clearing everything out and drying the garage out. I call and a technician comes out to inspect a day later and tells me that the sump pump under the master bedroom was installed backwards and wasn't working. Groundworks installed two new pumps as part of the drainage plan. Mistakes can be made, sure, but I would think for such a pricey job they would have it inspected prior to signing it off. Now that the second pump is up and running, it is so loud that it is difficult to sleep at night, but at least my garage isn't flooding. The noise disturbance now is unsustainable. Now, after groundworks installed this drainage system, if that second sump pump is not on, the garage will flood. Prior, I had one old sump pump under the kitchen and never had this flooding issue. I don't know why, but now my garage floods. Follow up was horrible. The supervisor Wyatt never got back to me when he said he would about the concerns I had and how to resolve them. Initially, Wyatt asked how they could make me feel better. I asked for a discount because at the time I thought the flooding was resolved, but I was put off for over a month and in that time realized it is not exactly clear why the garage floods. My concern is the flooding issue and not the discount, but no follow up to discuss. The General Manager did not call me or reach out as Wyatt said he would refer me to the GM. I had to make contact many times for any reply. At this point I am told by Wyatt that the GM wants receipts of the damage to my garage. I don't have receipts for me clearing out my garage to the driveway and drying out the garage. I called you all when it happened and you sent a technician the following day who told me it was i stalled backwards. A month later after waiting with no return call, I had to call again and was told they came out and fixed it already and would I like it to be inspected again. At this point, by whom? Can I trust this company to tell me what is actually going on? They don't even call me back. Why is the garage flooding now if it doesn't have two sump pumps running when it only had one prior? This treatment feels horrible. I am not out looking for something for free and a discount. I am looking to protect my home from water damage and that is not happening This was a 15k job and I now have to hire another company that can actually tell me why my garage floods. This is not ok. After I seek assessment elsewhere and get a good idea of what is actually going on with the drainage system that was installed, I will be following up with Groundworks. This is a company that stands behind putting out this quality of work and charging for it. 100% disappointed. This situation was improperly handled in many ways. Communication nonexistent.

I needed a proactive estimate to check the foundation leveling of the home along with repairing…read morelight cement cracks. Shane was the estimator and he did a great job in assessing the site, providing recommendations, educating me on how it all works, and best of all -- adapting to baby quiet hours in the home. I look forward to working with Groundworks in the near future (and will provide a more updated review then)!

We hired JRC Foundation Repair to repair and reinforce our carport, and we couldn't be happier with…read morethe results. From the very beginning, Jon and his gwas incredibly responsive and communicative, making the whole process stress-free. He explained everything clearly, kept us updated along the way, and was extremely easy to work with. The quality of the work speaks for itself--solid, professional, and done right the first time. It's rare to find someone this dependable, and we're already recommending Jon and his team to everyone we know. If you need foundation or structural repair, JRC Foundation Repair is the one to call.

John and his company has worked on many homes with professionalism and reliability. The best…read morefoundation repair company. Highly recommend.

Kudos to the team at Anchorstrong that made a complex process easy. Rosie is a star…read more Not only did they handle all the paperwork and the logistics, but they did a great job going above and beyond to actually help us even complete the discount form for our Insurance coverage. Definitely recommend. Thank you Anchorstrong.

I feel compelled to share our latest alarming experience with Anchorstrong. An employee, Joe Essy,…read morethreatened us via email, stating that he might file false reports against us unless we removed our honest Yelp reviews. He also suggested that he might leave negative reviews for a kind handyman we've worked with and file false reports against him, despite never having used his services. We also asked Joe to provide the permit he claimed to obtain for our project, as required by our contract. Several weeks have passed with no response, leading us to believe he never secured it. Rosie (Office Manager) and Steve (owner) were copied on our email, and we forwarded Joe's threatening email to them as well, but they have not responded. I also have serious concerns that Joe may have created multiple accounts to post fake reviews, including negative ones for others that reflect the threats he made in his email to us, as well as positive ones for his own business and employer. Yelp has removed several reviews based on these issues, and I have documented evidence to support my claims. Believe it or not, Joe has done more shady things, which we've documented. To keep this more concise, I'm highlighting just these examples but there are many more. In my opinion, Joe's behavior is not only beyond unprofessional but also seems unhinged to me. Who engages in such extreme, dishonest tactics against their customers simply because they left honest feedback? Providing feedback is our right as customers and a key purpose of Yelp. Multiple individuals who interacted with Joe raised serious concerns about his questionable honesty, erratic temperament, and disrespectful behavior. The emails I shared from Costco are just a few examples of this (see photos I posted in this review). Instead of simply addressing valid feedback, Joe resorts to intimidation tactics. His actions made me feel unsafe enough to install a security camera, especially since Joe said he lost the key to our front door. It's deeply disturbing that Joe has threatened to unfairly target us and this handyman--who has nothing to do with this situation and doesn't even know Joe--in what seems to be retaliation for our honest reviews. This handyman is genuinely kind, hardworking, and excellent at his job. He does not deserve this treatment at all. Since Joe mentioned he provides handyman services himself, Joe's threats also raise serious concerns about a conflict of interest. Based on our experience, it seems Joe is willing to go to very extreme lengths, including unethical tactics, to silence honest reviews, suggesting serious issues. His intimidating behavior has been completely unjustified and, in my opinion, it's shameful. Anchorstrong has failed to meet their contractual obligations, leaving us with substantial damages and financial losses, and refusing to refund us or work with us toward a fair resolution. After we paid them over $34K, we've faced intimidation, which we have proof of, instead of accountability. As paying customers, it's disheartening to experience such unethical treatment. If you work with them, be prepared for the same treatment. Also, ensure all permits are actually secured. I didn't want to write this update because this company isn't worth anyone's time, but their intimidation has led me to warn others and I hope it helps someone make a more informed decision. We've never encountered such appalling treatment from a vendor before. To Anchorstrong: We have every right to post honest reviews. Stop trying to intimidate us. While we've accepted that you won't provide the fair refund we are owed after taking our money, we simply want to be left alone--and for others to be left alone as well. The photos of Joe's shoddy work and the damages he caused speak for themselves. We face significant expenses to fix these issues, in addition to the $34K+ we already paid you and the other losses we incurred due to your failure to meet your contractual obligations. You have not reimbursed us, and we are left to cover these costs ourselves. Why threaten us? Haven't you done enough to us? We don't want to deal with you any further. Please leave us alone.

We recently had an amazing experience with Where Shade Is Made in Anaheim and I wanted to share…read more A couple of years ago we had awnings installed by another company. During the recent windstorm we forgot to retract the awning and it was damaged. I first called the original installer, and unfortunately the experience was very disappointing. The first thing they told us was that the damage wouldn't be covered because we didn't retract it during the wind storm, and the customer service was extremely rude. It also reminded me how difficult it was working with them in the first place, they gave us the runaround for almost 6 months before the original installation. After that, I reached out to Where Shade Is Made, and the difference was night and day. I spoke directly with the owner, who assured me I would get a call Monday morning to schedule the repair. Sure enough, Monday morning I received a call from Jimmy their GM, and from that point on everything was smooth and professional. By the very next day our shade was repaired and working perfectly again. Even better, Jimmy let us know that the repair didn't require as much work as originally expected, which actually made the final cost lower than the quote. That kind of honesty and customer service is rare these days. Thank you Where Shade Is Made for the amazing service. I truly appreciate the professionalism and quick turnaround. I would absolutely recommend them to all my friends and family.

John came and gave a very thorough walk-through with all the options and pictures to help me decide…read morefor my awning. On the day of installation his crew was very prompt, efficient and professional. Very quality product and nice features like the ability to retract, wind sensor and LED. I highly recommend.