I would not recommend Groundworks for foundation drainage work. I hired Groundworks in the bay area, California. When I agreed to finance this 15k job, I was told the drainage from the crawl space sump pump would and could be connected to the main, but when the crew arrived they were not sure where the drain exit should go and said the city of Santa Cruz doesn't allow them to connect and they could not get a permit. Why was I not told this prior to scheduling the work? I made the mistake of trying to figure out the discharge area with the workers who showed up. They asked me where I want the discharge pipes, but I am not qualified to make that decision. That is why I hired them. The workers were nice and tried to be helpful and this is not a complaint about them. I called the representative who originally came out, inspected, and estimated the job, which included connection to main, and that is when he told me that he could not get permits from Santa Cruz county. This is when I should have cancelled the job. The completed job by Groundworks has discharge pvc lines on the side of the house and terminating at the front right corner of the house and I have to figure out how and where to drain all of the water! I thought that was the point of hiring an expert drainage company. After work was completed and after first rain of season, I get flooding in my garage on two separate occasions. I spend the day clearing everything out and drying the garage out. I call and a technician comes out to inspect a day later and tells me that the sump pump under the master bedroom was installed backwards and wasn't working. Groundworks installed two new pumps as part of the drainage plan. Mistakes can be made, sure, but I would think for such a pricey job they would have it inspected prior to signing it off. Now that the second pump is up and running, it is so loud that it is difficult to sleep at night, but at least my garage isn't flooding. The noise disturbance now is unsustainable. Now, after groundworks installed this drainage system, if that second sump pump is not on, the garage will flood. Prior, I had one old sump pump under the kitchen and never had this flooding issue. I don't know why, but now my garage floods. Follow up was horrible. The supervisor Wyatt never got back to me when he said he would about the concerns I had and how to resolve them. Initially, Wyatt asked how they could make me feel better. I asked for a discount because at the time I thought the flooding was resolved, but I was put off for over a month and in that time realized it is not exactly clear why the garage floods. My concern is the flooding issue and not the discount, but no follow up to discuss. The General Manager did not call me or reach out as Wyatt said he would refer me to the GM. I had to make contact many times for any reply. At this point I am told by Wyatt that the GM wants receipts of the damage to my garage. I don't have receipts for me clearing out my garage to the driveway and drying out the garage. I called you all when it happened and you sent a technician the following day who told me it was i stalled backwards. A month later after waiting with no return call, I had to call again and was told they came out and fixed it already and would I like it to be inspected again. At this point, by whom? Can I trust this company to tell me what is actually going on? They don't even call me back. Why is the garage flooding now if it doesn't have two sump pumps running when it only had one prior? This treatment feels horrible. I am not out looking for something for free and a discount. I am looking to protect my home from water damage and that is not happening This was a 15k job and I now have to hire another company that can actually tell me why my garage floods. This is not ok. After I seek assessment elsewhere and get a good idea of what is actually going on with the drainage system that was installed, I will be following up with Groundworks. This is a company that stands behind putting out this quality of work and charging for it. 100% disappointed. This situation was improperly handled in many ways. Communication nonexistent. read more

I needed a proactive estimate to check the foundation leveling of the home along with repairing light cement cracks. Shane was the estimator and he did a great job in assessing the site, providing recommendations, educating me on how it all works, and best of all -- adapting to baby quiet hours in the home. I look forward to working with Groundworks in the near future (and will provide a more updated review then)! read more

It seems like a very professional company. I thought it was very pricey for what they do, but they seem to have a good reputation.

Groundworks responded immediately to my need to lift a sunken 20x6 foot section of a concrete slab that had cracked and drifted 1 inch laterally and sunk 2 inches along the long edge. Alan Dawber measured the amount of sink with specialized equipment and provided a reasonable estimate to inject expanding foam to lift and stabilize the problem areas. Crew of Oscar Gonzalez and Riccardo Vargas drilled about 20 injection holes and in 2 hours leveled and stabilized the slab. They were efficient, clean and expertly leveled uneven sections. Much cheaper than demo and pouring new concrete read more

Groundworks - Injecting expanding foam under the sunken slab. - Foundation Repair Near Me - Ontario, California

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We had a back walkway that had sunk 3 inches and really hindered repair work we need to do. We hesitated for years because we thought it was such a big job and we were unaware how to go about it. We called Groundwork's and they found a solution with an affordable price. It looks so good. We love it. The workers were efficient and friendly. You will love their work. read more

Although Groundworks doesn't do the type of work we needed for our property, they were professional, responsive and helpful in directing us. Will keep them in mind next time. read more

Professional team, hard working, got the job done in record time. Rob, in sales did a great job with the inspections and letting me know what my options were. Left the work area tidy and did a phenomenal job, shout out to Brandon, Edgar & Oscar. read more

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Reached out to Groundworks for estimates for work needed underneath our home. The whole process so far has been a breath of fresh air. Dillon has been awesome. His inspection was very professional and thorough. We don't need to search anymore. Groundworks is for us!! read more

Groundworks is great and extremely helpful! The team of Oscar and Armando did a fantastic job. They arrived on time, were very professional, and the work they completed around our pool is amazing. Oscar kept us informed and communicated ahead of time with their arrival schedule for the day of the project. We truly appreciate their hard work, attention to detail, and excellent customer service. Highly recommend Groundworks and their team! read more

Awesome job. Price fair Happy with results of uneven pool deck. Went a nice and beyond. Jacob and his crew well done

We had an ongoing issue wilh water in the crawl space under our house. Did some research and found Groundworks. Set an appointment for an estimate. Their sales rep David and Josh came out. Super polite, professional and knowledgable. Their recommendation would solve our issue. We signed up and scheduled. On the scheduled day and time Job foreman, Zachary and uniformed crew arrived in a Groundworks truck, reviewed the job specs and got started. The job took one week as planned. Zach, Michael, Kai and Paul were all great! All very polite, and made every effort to make the job at my house the very best. They succeeded. Plenty of photos and videos documenting the work. Everything very straightforward and transparent. So glad we chose Groundworks to do this job for us. They're the Best! read more

These guys did a great job fixing a crack in the wall of the subterranean garage of our very old house. Top notch work. Smart creative solutions. The team of Jacob Stephens, Armando Reyes, and Isaac Valdez was excellent. Great communication. Can't recommend them enough. read more

Bobby Dillon came out this morning to give me an estimate on my driveway, he also inspected the integrity of my back patio. He was professional, knowledgeable and precise with his explanation of findings. All my questions were answered in detail leaving me confident that I will call him when I'm ready to get the job done! Cathy G. Temecula, CA read more

Contacted them for a free inspection, the appointment part was great, we were in the process of purchasing a home and something came up in the home inspection report, we wanted a second opinion and opted for groundworks because of their good reviews Their inspector came out, met the owner(s), called me after the inspection telling me that we need a zoom meeting! I asked for a written report because to have sellers buyers and our agents to be present for the zoom meeting is not very realistic. At first I thought maybe my husband can participate in the zoom meeting without me but he insisted that I should be there so he doesn't have to explain the same thing twice, and that he's not hiding anything from any party. He straight up implied that we as buyers trying to use his report to scam the buyer?! That's ridiculous and unprofessional to make such comment. We've had other inspections done and it's obvious that things needed to be fixed. We genuinely needed reassurance that the issue is fixable and for how much. Nobody is trying to hide anything except him! He refused to tell us any findings, refused to give us a plan nor quote. I told him I just need the report to present for negotiation, he was like so you just want the numbers. YES I JUST WANT THE REPORT! My realtor reached out to him in hopes of getting a report without being in zoom but no. Not sure if the seller and the listing agent participated in his mandatory meeting, but we ended up coming to an agreement without his report. He did eventually sent the report over but it was days later and we had no use of it. Base on the interaction we will not be using groundworks. I'm still very much annoyed as I'm writing this review. I can't and won't recommend groundworks read more

We had a flooded craw space with lots of moisture, we called Groundworks and they sent David to look at everything and he gave us a excellent price... Foreman Roger is extremely honest and knows exactly what he's doing, he led his crew (Jorge and Juan)to do a beautiful encapsulation and also saving my home from moisture. I highly recommend Groundworks for everything they can handle. read more

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Update: After the hassle with the paperwork, they finally figured it out and I had them go ahead and do the work. They did a great job of raising a sinking front porch and stairs, and closing the gaps that opened due to the ground settling. The price was right and in the end I am happy with the result. read more

Oscar and Ricardo did an unbelievable job and we highly recommend them for any of your foundation needs!

I manage a residential property in Nevada that had foundation issues - groundworks was recommended to me, Ontario CA being the closest location. They sent their sales rep Dave out to assess the property and propose a solution. I decided to go for it, but since I'm in California, most of my work had to be remote on this. Luis was the manager on the project and his communication was amazing, second to none. He was polite, informative, and I could not have asked for a better experience working with him. Luis did most of the work one week, then had to return the next week. I drove out and met him after 99% of the work was done, and scheduled to meet with multiple other contractors there that day to get quotes on work. Luis hung around to help answer questions that may have arisen when I met with someone for concrete and windows in case they had additional questions about the foundation stabilization affecting them. Overall, groundworks was the solution to my problem, but Luis was 10x what I expected that really made the job stand out as top notch. I have no doubt he should be running the company someday! read more

Brian is amazing. Explained everything in layman's terms. What's more is that he took the time to provide guidance on things that were out of scope of concrete slab repair. Very punctual and communicative. These guys are great. read more

Great experience 2day with the repair of my driveway! Jacob and Zadrian answered all my questions..got the job done effectively and in a timely manner..very PLEASANT EXPERIENCE .would recommend 2 anyone needing repairs...I got 4 other estimates and I chose GROUNDWORKS! read more

Jacob was a huge help. Very helpful to take the time to explain and issue was resolved. Will definitely call Groundworks if work is required again. read more

Our crew successfully stabilized our concrete slab driveway and attached concrete sidewalk. The job took a lot longer than anticipated and they were able to figure out the issues and solve the problem. The foreman Jacob Stephens and his team Armando Reyes and Issac Valdez were all very professional and communication was good throughout the job. While we hope we won't need them again, we will certainly call them if we do! read more

Frustrated and disappointed from waiting. I had the sales rep Joey come out in early October 2024 and received the proposal within a week. Since then, there has been very little communication, and turnovers at the company. It is now 8 months later and I'm told they are still waiting for the city "approval" of the plan. This is not a complicated job; single story residential property. If the city hasn't approved it after 8 months, my guess is that the people submitting the plan and paperwork are incompetent. read more

Foundation problems can be daunting for homeowners. Groundworks is a large company across US and Canada. They have experience with push piers, helical piers, and foam. From sales, to assessment, to installation, the Groundworks team was professional and helpful. David Johnson was our first point of contact and provided the initial assessment which stood out from competitors. The installation Foreman, Luis Toy, provided excellent communication in each step of the process showing expertise in application. The team included, installers Joey and Andrew, who worked well alongside Luis. The site was left in excellent shape. Highly recommend. read more

John, a project manager for Groundworks, came out to our mother's house today to address some foundation concerns we had. I can't say enough how much we appreciate him. We asked John alot of questions. Each and every time he was patient, listened intently, and provided a response that was easily understood. John was generous with his time and we never felt rushed. We feel at ease with his recommendations and will be moving forward with Groundworks to complete the repairs of our mother's home. read more

Manuel and Santos from Groundworks were extremely polite, accommodating, quick and neat! Thanks for the great work!

Did a great job. Very responsive. Answered my questions. Did not give me the hard upsell but stuck to what I wanted. Showed up a little late, but kept in touch. When they mistakenly started fixing a crack in the pavement, went all the way and repaired it for free. read more

Arthur performed a careful and deliberate evaluation of cracks in our cement floor after taking a detailed history. He even took his shoes off when he came in the house. The consultation was free. Finally, he told us that there was really no concern for anything more than superficial repair. There was no attempt to upsell us with something we didn't need. We were very relieved and impressed. read more

Excellent crew show up on time very clean organized very good safety excellent knowledge of work , will recommend to my friends and family

Tried getting a quote throughout escrow process, after they came out to our house and said theyd get us a quote in a few business days; we reached out multiple times and never received a response or quote. This company is unreliable. read more

We were worried about ceiling sheet-rock cracks and a bulged, uneven, floor in our home and scheduled an inspection appointment with EagleLIFT. Jim Riviera from their team visited our home for the inspection. He quickly identified the problem and ruled out any problems with the foundation. He pin-pointed the problem to a possible framing issue and told us that this is not a problem with the foundation. We appreciated his frank opinion and that he did not try to sell us something that we did not need. We will definitely consider working with EagleLIFT in the future if the need should arise. read more

We had the best experience with Logan this past weekend! He was very friendly, knowledgeable and very professional. He gave us great information about our options for stabilizing our foundation. He took his time to thoroughly explain the process and helped us feel more comfortable. Thank you Logan for your time! :) read more

Throughout the entire process, I was impressed with their professionalism and timeliness in communications. The Foreman, Ricardo, was most impressive in his superb workmanship! He kept me informed from arrival, to work being completed through the finish. His assistant Jacob Stephens is a very hard and conscientious worker as well. I watched the process and the work was very clean and precise. I have nothing but good things to say about this team, from initial service call through inspection. This company was a delight to work with. read more

Horrible communication and service. The initial estimate and work to be performed was good, the salesman seemed to know what he was talking about. First problem, I was told the work crew would be showing up between 8-9 am and I did get a call around 9am letting me know they would not be on sit due to a crew being short handed. Second problem, the date was rescheduled and once again I was told that they would be at the site between 8-9 am. 11am no show and it took several text and calls to find out what was happening and still no response. At 1pm a foreman called to let me know they would be at the site by 2pm. That is when I was told it was a 2 day job after the salesman told me it was a 1 day job. I had to cancel due to scheduling. Third problem, the work crew showed up two weeks later and didn't have the correct work order. After showing the foreman what the salesman said was to be done the foreman told me that the work could not be done like I was told. I told him to call the office and let them know I need another salesman to come out and review the work needed. Fourth problem, no one from the office called me at all. I had to call them 3 times to request my deposit back. The third call I was told that my deposit was issued on 6-12, but there is nothing in my account or pending. On top of everything I had to take 3 days off and rearrange my schedule and still have not received a call from the company with an explanation or an apology. Do yourself a favor and go another route and do not use GroundWorks. They do not care about the customer at all. read more

Crawl space encapsulation: the job foreman, Roger, was superb. Hevlisyened to my needs and his crew were all very professional. The crawl space looks beautiful now. read more

We recently bought our first home knowing it has some cracks and foundation settlement. We got a few foundation contractors to come out and some of them suggested repairs that are up to $20-30K. Jim R. came out, measured the elevations, and said at this time, no need to spend money on the piers to lift the foundation because the settlement is within tolerance. Instead, he suggested on how to get water to flow away from the foundation (i.e. look for a landscaping company to do a trench, etc.). And in the mean time, I should monitor the cracks and if things get worse, can reach out to him again. He also examined the cracks and explained why repairs are not needed, explained to me the difference between visual issues and structural integrity issues; and stayed to answer all of my questions. As a first time home owner who worries about everything, I really appreciate Jim's thoroughness and dedication. Most importantly, he spoke to me like a family member, and let me know I can contact him for questions if other contractors suggest otherwise. We ended up not needing EagleLIFT's service, but there's no doubt that Jim (and by extension the company) has integrity and definitely earned my respect. It's very rare these days to find someone like Jim and EagleLIFT. read more

Joe Daleo came out for an inspection today on a home we are buying and he was extremely helpful! He answered any questions we had and was able to provide us a personalized drawing of our house with numbers related to how our foundation was leaning. We felt like he was thorough and we know what we are getting into after receiving the proposal pdf he created same day. We would recommend him and Groundworks as they are timely (same week appointment), professional and detailed. They also offer warranties and financing that make projects like this possible. read more

Joe extremely professional and helpful. I highly recommend this company to anyone in need. I also highly recommend everyone request Joe!!!

My family contracted with EagleLift to address and restore foundation issues on our rental property. Jim came out and was very thorough with the process in evaluating the cracks and potential foundation issues on our property. And along the way, answering any concerns we had regarding the process. At times we had him on the phone for 1-2 hours at a time with our what we thought were off the wall questions, always making sure we were comfortable with his explanations. He also recommended addressing the drainage around the building to mitigate any future issues. I had positive and helpful communications with Mr. Cordero, Mr. Allenano and staff in their Accounting office. Geff the Foreman on site is one of the hardest working Foremen I've ever seen. He never hesitated to allow me to check in with him before the work began in the morning and at the end of the day and was very good about answering questions I had (since I live on the property) and took the time in explaining the process and what they were doing in a way that helped me understand. Kudos! Overall, we are satisfied and relieved that we finally had the foundation issues address. I recommend anyone considering any foundation correction their property, please contact EagleLift. Thank you EagleLift Staff! read more

One of the very few contractors that actually calls you back! Professional and friendly and from my experience with Jim R, competent. And as such, they are booked a ways out for consults. Jim was on time and very thorough. He explained exactly what he was doing and showed me his notes and measurements. No drama or pressure. Followed up with an email with a description of everything and my options. Would definitely recommend Jim and Eagle LIFT. read more