Ulises helped me understand what was going on with my foundation in a way no other company had done before. He spent the time explaining the process and specifically pinpointed how other work I had done contributed to the issues I was having. It was an eye opening discussion and very detailed and honest and made me trust them completely to do the work. The crew did such a thorough and detailed job and I will definitely recommend them to others! read more

Overall our experience with PFR was good. The only area of improvement was in communication. At one point I received a 9pm text notifying me that workers would be at the property the following day. If I was living in the property that wouldn't have been a problem. But this is a rental property. There are elderly people in the home as well as people who work from home. The person texting me was apologetic. My biggest concern on communication were when fees increased or new fees needed to be paid. PFR had to order additional material which was not expected or disclosed it might be needed in the original contract. I noticed when they sent me the bill. Had I not looked over my bill in detail I would not have known about the additional cost. I spoke to the owner who apologized and gave me a discount. My last bill had an additional fee for a special inspection. Again I was not notified about this additional fee. While this special inspection possibility was disclosed no one told me it had happened. Therefore I had to scramble to get the extra $825 to pay PFR. I should have known about this charge the moment it happened so I could plan accordingly. Those were the main hiccups. Other than that the process was great. It took awhile because of unforseen material that needed to be ordered. The whole process took about 7 months. Which I suspected it would because we were dealing with LA County for permits. The work they did looks great! I am very happy with their work. Everyone was very helpful and nice when I spoke to them, apologetic for the mishaps. The tenants say all the workers were nice and respectful. read more

I got 3 estimates and the other 2 said it was roots and one told me that the whole house needed to be on jack. Professional Foundation Repair Came in and instantly knew what the issue was and put it on a drawing and estimate. He kept it simple and kept telling me that he would do everything to keep the cost down. At the end Professional Foundation Repair under bid the other companies by 5k or more. they told me it would be done in 5 days and it was. I would highly recommend this company. read more

Easy to make appointment. An automated AI system will take all your info. Respectful communication and timely call back. read more

We hired Professional Foundation Repairs (Ozzy and Darin) during our home purchase after they identified foundation/leveling issues. After the work was completed the leveling showed little improvement and they told us the contract "wasn't specific enough." Four years later three different foundation companies inspected the house and found multiple areas where the previous repairs are failing and large visible sections (including the entire front of the house) were never brought up to code or properly retrofitted. I contacted Ozzy and was initially told Darin would cover the corrective work (there are text messages confirming this), but the company then stopped returning calls and messages. Darin (the owner) has not returned my calls. I have inspection reports, photos of the deteriorated repairs, and our text messages documenting their agreement. Their advertised 10-year warranty proved meaningless in practice. Bottom line: poor workmanship, broken promises, and no aftercare. I cannot recommend them. read more

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Great first interaction, they were able to accommodate me with a same day appointment. Derrell was very helpful. read more

These hacks don't know how to do flooring. They are in a hurry and not worried about the quality of their workmanship. It seems like they don't know what in the flying Dutchman they are doing. They priced it cheaper than anyone else because no one else would do such a crap job. read more

Professional Foundation Repair - Do not know how to cut inverted corners on baseboard also no caulking - Foundation Repair Near Me - Garden Grove, California

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We had an extremely disappointing experience with this foundation company. They did not complete the work they were hired to do, and the repairs they did perform were rushed and clearly half-done. Since the work was performed, we have sent countless emails and made numerous phone calls, all of which have gone unanswered. Despite this, they are now demanding payment for work that was never completed. To make matters worse, we had two separate foundation experts come out to inspect the property, and both confirmed that the scope of work was not done and that critical repairs were still missing. ( I had to hire another party to address a critical repair) that should have been initial completed by PFR. This level of service is completely unacceptable. A company handling something as serious as foundation repairs should be professional, responsive, and accountable. Instead, we were left with unfinished work, no communication, and added expense to fix their mistakes. They should be ashamed of how this was handled. Please clearly see the work that has been missed. read more

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Professional Foundation is our go to foundation company. As realtors we want our clients to be totally confident that our recommended vendors are the best in the business. They are honest and do the best job without ever exaggerating bids like most foundation companies. They are quick to respond and follow up. We would not use anyone else! read more

I wouldn't use any other company! We were looking for an honest assessment and quote and we received both in a timely and professional manner. Professional Foundation's assessment was reasonable and didn't use scare tactics like other companies did. I'm so pleased with this company and their service. Highly recommend! read more

Service was great on all aspects of job at a pretty good price. Only issue I had was a language barrier between me and the workers that did the job. I know no Spanish and they didn't know English. Happy to be able to communicate with Arturo the foreman even if he wasn't around much. Still great job. read more

I am a Real Estate Broker and Ive used professional foundation repair for multiple inspections over the years. Derrell is always great to work with on scheduling and gets back to me asap. The inspection process is simple and the reports are available timely after the inspection is completed. Professional foundation is 100% my go to company for inspections and I highly recommend them for all your foundation needs! read more

Great experience getting a foundation inspection scheduled with Derrell. They were quick to respond to my inquiry and get me on the calendar. All follow up communication has been effortless. Highly recommend! read more

Everything went well from the moment Ulises showed up at my house and started his inspection. I had multiple other people come to my home and supposedly check out the found foundation. However, this young man was the only one who actually climbed down into the hole and got photos that none of the other people have even seen and they're the one who caused the problem. He was concerned for my safety, which made me feel good and he was courteous, kind, and attentive.! Customer service rocks at Professional Foundation! read more

Super responsive and easy to schedule with! Many other places weren't available for weeks but I was able to schedule a next day inspection.

UPDATE: The manager's comment unfortunately confirms my impression that this company is misinformed about the EBB program. He explained the reason for their exorbitant price is my CMU foundations. Not to get too technical, but all that EBB requires for CMU foundations is that they be "grouted," which mine are. How do I know? Because the EBB approved my project without issue. I saw their official email, and all they asked from my contractor was a confirmation that the cells to be bolted are grouted. No structural engineering plans, no surprises, and the city approved it all quickly without any problems. I can't speak to PFR's quality of technical work. They seem nice and the manager's polite response makes me think that this was an honest mistake. (I added 1 star because I appreciate that he at least took the time to explain). But if you are doing an earthquake retrofit through the state's EBB grant, I recommend choosing a company that is up to date with the program's bureaucratic requirements. That way you won't get overcharged for things that are not in fact required by the EBB. -- ORIGINAL REVIEW: Just a warning that this company is extremely EXPENSIVE. I can't comment on the quality of the work because I didn't hire them. I got several quotes for an EBB program earthquake retrofit. Professional Foundation Repair was by far the highest. They came in at $2.5k more than the second highest quote. And about $3k more than the middle quotes I got. (For a one-day job that was about $4500 on average). And the PFR quote didn't even include the cost of permits, unlike the others, so in the end it would have been even higher! The EBB is a standardized California-state program with the same plan. Literally, every quote I received had identical line items in the scope of work. I have been scratching my head trying to figure out why PFR wouldn't want to be competitive at all. I don't like writing negative reviews. Ulises who came over seemed nice, but I got the sense they are not as versed in the EBB as some of the other estimators who came to my house and who sounded much more knowledgeable about that process. It's possible PFR would be great for other kinds of foundation work. But I wanted to share this one data point about the EBB specifically. I hope it helps someone else who won the grant like I did, and is trying to hire a contractor for that program at a fair price. read more

Great experience working with Derrell and the team. They responded incredibly fast, showed up when they said they would, and were very professional throughout the whole process. Highly recommend if you need foundation work done. read more

Derrell was amazing to work with. He was incredibly friendly and super responsive via text, and even more helpful over the phone. He made scheduling my foundation inspection so easy and stress-free. I really appreciated how accommodating he was to both my schedule and my client's. The whole process felt smooth thanks to his professionalism and willingness to help. Highly recommend working with him! read more

Professional Foundation Repair sent Blake Shepherd to come to my house in West Covina to assess my property for foundation repair. He is very knowledgeable and presented himself with utmost professionalism. Request Blake if you need a quote from PFR. 5+ stars. Also, I found their quote to be reasonable. read more

I just met with Ulises Sandoval. He came out inspected problems with Foundation. He reviewed his findings with my older son on phone. Looking forward to receiving his input. I found him to be very knowledgable and straight forward and spoke with professionalism about his knowledge of what had prior work had been done and to now what in his opinion needed to take place. Nice young man read more

Initially I had an inspection done back in the spring of 2024, in order to get an estimate for the work that needed to be done. After getting other inspections and estimates, I decided to go with Professional Foundation Repair. I had to wait a year to get the money I needed to have the work done. My home is on a raised foundation and a lot of the pillars were not supporting the floor of my home. I waited a year in order to have the work done after I saved enough money. My home was Inspected again by Ulises in March of this year and work was completed in May after waiting for city permit. I was impressed with the quality of the work done. Asea, Gustavo and Hilton were the individuals that did all the work. It was estimated 2 to 3 days and were able to finish the work 2 days. I would highly recommend Professional Foundation Repair. read more

Professional Foundation Repair - After repair - Foundation Repair Near Me - Garden Grove, California

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Ulises Sandoval was amazing. He clearly communicated solutions and options to effectively restore our crawlspace issues and foundation project. He also made sure that the project was handled smoothly from beginning to end. Thank you, Ulises! read more

So far, I've had a great experience with Professional Foundation Repair. Derrell contacted me to set up an appointment with Ozzy to provide us an estimate for repairs. Derrell was professional and prompt. Looking forward to our appointment. read more

I'm sad to be writing this review but I feel it is important to alert others. We had a few people come out to look at the foundation of our home. We decided to go with this company as they said they could to the foundation in parts and it was going to be more cost effective for us. They came out and worked on a section of the home and unfortunately it did not resolve any of the issues that we were having. We spent about $6000 on this work and now we need to have the entire foundation replaced anyways. We've had several other companies come out since to look at the scope of work and were told by multiple sources that a foundation should never be repaired in pieces and that must be all fixed at the same time to truly remedy the issues that you are having with the structure of the home. As a homeowner it is very hard to know who to trust and you make the best decisions you can, but unfortunately not all companies are trustworthy and tell you like it is. I would stay away from this company and go with one that is more ethical in their business practices. read more

I was very happy with the work Professional Foundation Repair did on my house. Gustavo Machado and his team were courteous, professional and kept me informed of the progress throughout the work. I highly recommend this company for foundation work. read more

Daryl and team were very responsive and were willing to get in an inspection in a timely manner in our escrow process! Very impressed with their professionalism and follow through. read more

From start to finish Professional Foundation Repair Co did a fabulous job repairing our foundation. John came out promptly and inspected the property and gave us a competitive bid and did not oversell us, and when we had a question about the project he always got back to us ASAP. The site manager, Asael did superior job in keeping the job moving in a timely manner and cleanup was perfect inside and out. The site crew arrived promptly every day, were hard-workers and very polite. We would definitely recommend this company! read more

Professional Foundation Repair - Foundation Repair Near Me - Garden Grove, California

I've been using them for nearly a year now. They get me in quick and do a great job. Very competitive and affordable pricing. Recommend

After obtaining multiple quotes from several foundation repair companies I decided to go with PFR based on proposed repair strategy, price and professionalism. John was super optimistic when he gave me a quote and educated me on the rust free piers he recommended. After months of follow ups, I finally gave in and he remained in contact the whole time. Arturo was the foreman on the actual job site and he was super patient and considerate when his guys were doing the job. At the end of the day, they got the job they proposed and cleaned up nicely. Would hire again! read more

I had looked around to help my uncle look for a foundation repair company and I have nothing but good words for Ozzy and his team. They were prompt in responding from phone to text message. We set an appointment the same day at noon and we were met with a friendly nice gentleman named Ozzy. He went through the outside where there's a huge crack then went down to the crawl space 3 feet down thoroughly with his inspections. He checked every inch of every corner of the property and was very transparent and honest about his findings. We are satisfied with the service because of his honesty and it helped us come to a conclusion. Overall his knowledge and service made us felt reassuring about this company read more

Great company to work with! I've used Darin on multiple projects. Darin is always professional, punctual, and most importantly reasonably priced. Would definitely recommend this company for any foundation needs. read more

About a re-level on my manufactured home, which they advertise in their business page never received a phone call back or anything

Quick résponse and great advice. Ulises came out and gave an honest opinion and provided recommendations.

Recently purchased a home and there were some posts that were cracked/rotted that were noted in the home inspection report. I contacted Professional Foundation Repair and Ozzy came out to give a quote. He was there on time, went under the crawl space, walked around the perimeter, then was able to give me a quote before leaving the property. We immediately booked Professional Foundation Repair and they got the job done within a day. Would definitely recommend them; I didn't feel like they were upcharging. read more

Our inspector, Ulises, was very communicative and detailed about the report generated, and the work that was expected to be completed. The company overall was very flexible with our schedule and let us know with ample time when and if schedule changes were necessary. They are also very responsive to questions even late into the evening and into the weekends. read more

Professional Foundation Repair provided prompt, quality, professional services to our home. We requested an assessment and estimate and they promptly scheduled with us - Ulises Sandoval was the representative we worked with and he was professional, communicative, and thorough. He walked us through the recommendations for repairs and estimate and was great to work with. We were very happy with their approach, communication, and timely scheduling the work. They did not overbid or recommend unnecessary work as other contractors sometimes will. Veronica was great to work with for administration and invoicing as well. They also did a great job of protecting our floors and cleaning up when the job was complete! read more

After getting several quotes for a foundation issue at my home I decided to work with Professional Foundation. Their team is prompt and very helpful, they walked me through any questions or concerns I had. I ended up working with Asael as the crew lead, he was respectful, informative, and was willing to go the extra mile to help me address additional issues I wanted to fix. He even handled some irrigation work for me which is not normally part of their scope. Asael and his crew were polite, worked hard, and best of all my dog liked them, which is very rare. Would happily work with this company again, and would request Asael and his crew if at all possible. read more

A very courteous and polite Ozzy Peterson come out to quote us some work and gave us great news! That things werent as bad as they appeared and no work was needed this time. With a corner of my house sagging several inches i was expecting the worse. But do to the professionalism and knowledge of professionals specialists my mind is at ease knowing my kids are safer. Would highly recommend to anyone! read more

Ozzy came over to my place to do foundation inspection. He was nice enough to walk me through every step of the process and addressed every concern I had. I appreciated how honest he was about the work that I may need in the future. Thank you Ozzy for the report and for educating me as a homeowner. read more

Ulises was on time, professional, and clearly explained everything about the process for getting earthquake bracing ony 1924 house. Nice guy, good experience. read more