I had an outstanding experience with Beach Lawn & Garden in Virginia Beach…read more I brought in both my Ryobi 40V string trimmer and my Ryobi 40V mower at the same time after they developed unrelated problems within a short period of each other. From the very beginning, the staff was professional, knowledgeable, and exceptionally easy to work with. The trimmer needed a new motor and switch, which they replaced under warranty. The mower had a much more difficult issue... would no longer start, and even after extensive troubleshooting, the exact cause couldn't be determined. Beach Lawn & Garden worked closely with Ryobi throughout the warranty process, kept me informed every step of the way through both phone calls and emails, and made what could have been a frustrating experience remarkably easy. I also appreciated that they were upfront about the $40 diagnostic deposit for each tool, and once the warranty work was approved, they promptly refunded the full $80 without any hassle. In the end, Ryobi chose to replace my mower with a brand-new current-generation model, complete with two new 6Ah batteries and a new rapid charger. While that was Ryobi's decision, Beach Lawn & Garden handled the entire process professionally and made everything go smoothly from start to finish. To top it all off, they were kind enough to hold both of my tools for a few extra weeks while I was unable to make the trip to Virginia Beach to pick them up. That level of customer service is increasingly hard to find. Beach Lawn & Garden has earned my trust, and I wouldn't hesitate to recommend them to anyone needing service, repairs, or warranty work on outdoor power equipment. They are knowledgeable, communicative, honest, and genuinely care about taking care of their customers.

I went in to ask them about what they do with RYOBI what I'd need to return a dead battery under…read morewarranty. I was just going to ship it myself after I can contact RYOBI smh that's another review lol.. anyway they told me they would do everything for me there, claim and all! Their customer service is so on point I legit thought they actually wanted to do all of it for me and not just could do it. So along with everything I've been told about this place and now this visit I will definitely be recommending them!

The pull start on my Toro Lawnmower broke and rather than try to tackle the job myself, I brought…read moreit to to the professional team at Land and Coats at 110 Gainsborogh Circle just off Battlefield Boulevard in the heart of Chesapeake. The staff here is very friendly and knowledgeable. They were able to repair my lawnmower quickly and professionally. The price of the repair was much lower than I anticipated and I am a very happy customer for life!

Everything about my experience with Land & Coates was exceptional! Customer service, repairs to my…read morelawn mower, pick-up and delivery were all outstanding. If you need small engine services; you cannot go wrong by choosing these good folks!

I had to take my EGO 56V self-propelled lawn mower to Capital Repair Services in Virginia Beach,…read moreand they sent it to their Richmond branch for repair. The Richmond team worked directly with the manufacturer to quickly diagnose the problem, obtain the necessary parts, and complete the repair in a timely manner. A special thanks goes to Pete for taking the time to identify that my mower was still covered under the manufacturer's warranty. Because of his attention to detail, the entire repair was completed at no cost to me. The professionalism, communication, and customer service provided by both Harry in the Virginia Beach and Pete in the Richmond branch were outstanding. I highly recommend Capital Repair Services to anyone needing repairs on their outdoor power equipment.

I took my Ego lawn mower to this place after an experience from another repair company that left me…read morefeeling very uncomfortable. My mower was less than 2 months old but needed to have the self propelled mower replaced as it was defected. The first place on the list that would repair Ego mowers was this other place that had a 30 dollar deposit which would be refunded after the warranty covered the repairs. What made me uncomfortable was the fact that the wait was over a month before they would look at it. Not only that, it would be sitting outside in the elements (or a somewhat covered area still outside). It was the hottest time of the summer and I felt with an electric mower, it wouldn't be good for the components, the fading or whatever would occur in that months time. I didn't like that and called Capital. Capital answered right away and said they could have it seen in less than 2 days and repaired as soon as the parts came in. I was looking at a week vs over a month. Their deposit was 60 dollars however I didn't care about that because I knew it was covered by ego. Everything went very smooth and a week later, my mower was fixed and back to brand new status. It was actually better than new because the motor to the self propelled was defected from the beginning. I got the deposit back with no hassle and was on my way. I was thrilled with the service and for certain would be taking my equipment back here if ever needed. Oh, I did mention to them the other place had my mower outside and he was shocked to hear that especially with an electric one. He took me over to the warehouse that was an actual building and showed me where my mower would be. That was the icing on the cake! I highly recommend this place for your repairs.

I thought I found an honest worker, but I was wrong. It cost me $520 cash, more of my time than I…read morewas led to believe & I still had to pay someone else to fix the mowers (this guy was an honest friend). He seemed to figure out what was wrong pretty quickly & said it should be quick repairs (it was almost a month, I think). He said some wrong parts came in & he had to reorder. Then, we had a lot of rain and some flooding. He works from his back yard & said his flooding was bad. Well, at least one of my mowers must have sat in a flooded area because the 2nd man I paid to fix it said the carburetor was all gunked up; It also needed a new air filter. It worked for about 5 minutes after he brought it back & it quit working. The rider lasted for one mowing. Josh said he's a veteran. Well, my 92 yer-old dad is a veteran too & his riding mower didn't get repaired. Josh Miller didn't respond to messages by text, email or phone. It's so sad to give people your trust & then be treated like poop. Very unprofessional too.

Reached out to Miller's garage to see if they could fix my lawn mower. I was able to get a quick…read moreresponse, a solid quote and door-to-door delivery for my mower. Would use them again.

Stevenson Tractor made it happen after trying multiple times to get a piece of equipment. Being a…read morefamily owned business it was fantastic working with another family owned business. Awesome customer service and wouldn't hesitate to send anyone their way.

Super friendly! We were able to just let our toddler wander around and look at the tractors for a…read morewhile. He was thrilled!

My ride on lawn mower wouldn't start. Morrisons Power equipment offered to pick it up and drop it…read moreoff for $75, but they couldn't schedule a day to look at it for another MONTH! I called Judds and he came to me the next day, diagnosed the problem, picked up a part and fixed it the following day. All for a very reasonable price. HIGHLY RECCOMEND!

Very knowledgebable and a great guy. Highly recommend and came out to our location to look a…read moreseveral pieces of equipment.

A small job but they did a great job. Three large bushes removed with a bobcat. Price was…read moreaffordable. Recommend! Note photos taken with bucket truck was neighbors house. They did a fabulous job and owner very pleased.

My neighbor was having some trees trimmed and they asked if they could enter my back yard to do…read moresome of the trimming for easier access. I agreed and made a comment about how I hate my mature river birch tree because it makes such a mess. Tommy, who was very friendly, immediately gave me a reasonable quote to take it down. They showed up early the very next morning prepared with the right equipment as well as a full team to get the job done in a timely efficient manner. I was impressed with not only how fast they were but how well they cleaned up after themselves.

The prices are great, but the appliances are hit or miss. We purchased a Whirlpool refrigerator…read morethat lasted less than a year before a No Stuff technician came out and could not figure out the issue--absolutely no help. We hired our own technician who figured out the issue, the fridge had a hole causing the Freon to leak, after which our technician discovered was just a symptom of a bigger issue. Honestly, I would not recommend this business because the unreliability of the quality of the product you receive along with the lack of help to resolve any issues. After this purchase I have vowed to only buy appliances directly from the original stores along with a warranty. The headache and extra money that we had to put in to repair the refrigerator was not worth it.

BEWARE!! I'm in total shock and disappointed in this business who sold me a piece of trash…read morerefrigerator that only lasted three years. When I asked to see what we can do to fix the situation he simply told me that he knew the refrigerators and appliances are not made to last and that are pieces of junk and still Sold it to me without even letting me know or offering any extended warranty or anything.