I thought I found an honest worker, but I was wrong. It cost me $520 cash, more of my time than I…read morewas led to believe & I still had to pay someone else to fix the mowers (this guy was an honest friend). He seemed to figure out what was wrong pretty quickly & said it should be quick repairs (it was almost a month, I think). He said some wrong parts came in & he had to reorder. Then, we had a lot of rain and some flooding. He works from his back yard & said his flooding was bad. Well, at least one of my mowers must have sat in a flooded area because the 2nd man I paid to fix it said the carburetor was all gunked up; It also needed a new air filter. It worked for about 5 minutes after he brought it back & it quit working. The rider lasted for one mowing. Josh said he's a veteran. Well, my 92 yer-old dad is a veteran too & his riding mower didn't get repaired. Josh Miller didn't respond to messages by text, email or phone. It's so sad to give people your trust & then be treated like poop. Very unprofessional too.

Reached out to Miller's garage to see if they could fix my lawn mower. I was able to get a quick…read moreresponse, a solid quote and door-to-door delivery for my mower. Would use them again.

I went in to ask them about what they do with RYOBI what I'd need to return a dead battery under…read morewarranty. I was just going to ship it myself after I can contact RYOBI smh that's another review lol.. anyway they told me they would do everything for me there, claim and all! Their customer service is so on point I legit thought they actually wanted to do all of it for me and not just could do it. So along with everything I've been told about this place and now this visit I will definitely be recommending them!

I had high hopes for this lawn mower repair shop, but my experience was nothing short of…read morefrustrating. It will take them 3 and a half weeks to repair my mower, which is far longer than I expected. To make matters worse, their communication was incredibly slow; I often found myself waiting days for a response to my inquiries. I understand that repairs can take time, but the lack of timely updates and the excessive wait made this a very disappointing experience. I won't be recommending this shop to anyone. No change to my review, how is a company with 3.5 weeks out for repairs, have time to view and respond to reviews. My 1 star review will remain.

I'm honestly disgusted. This is probably been the most unprofessional place we've ever dealt with…read more It mostly has to do with the current owner. He is probably one of the most disrespectful human beings I've ever encountered. The that he treated my husband is so unprofessional and rude. I would never recommend this place to anyone! if I had a recording of our phone conversation, I would post it! Absolutely atrocious! Only come here if you plan on spending 1000+ dollars as they keep your lawn mowers for 4+ months!

I love Hank and his grandson but I think they took a break. My lawnmower worked well after repair…read moreby Hank.

Here's a tightened, more publication-ready version with a sharper edge and cleaner flow:…read more When the pull cord on my Toro lawnmower gave out, I decided to leave it to the professionals and brought it to Land & Coates for service. That proved to be the right call. The service department is staffed by people who clearly know their trade--knowledgeable, efficient, and easy to work with. Just as important, they respect your time. I was quoted a two-day turnaround, but the mower was ready in a day and a half. In a market where service can be inconsistent, Land & Coates delivers straightforward, reliable work at a fair price. Whether you're in the market for new equipment or simply need dependable service, they're a solid choice--and one worth supporting locally.

Outstanding customer service at the Bonney Rd location! Called with technical questions concerning…read morean old 3hp Briggs & Stratton Engine on an Ariens Tiller. Eric, in the Service Dept was extremely helpful in explaining the solution to my engine issue, and gave me easy to follow instruction over the phone to get it back running smooth. He and the previous employees I spoke with were all very courteous and demonstrated uncommon patience as I tried to explained my problem. Thanks!

I took to lawn mowers on Tuesday both weren't running. He called on Saturday and told me they both…read morewere ready. I went straight home changed my clothes and cut my gas. Lawn mower ran like new again! Thanks

From the owner: Craftsman 6.75 self propelled mower read more