I went in for an estimate for an accident I had over the weekend…read more There was one person ahead of me and I didn't have to wait but maybe 5 to 10 minutes. They have a very comfortable clean office. You don't mind waiting here at all. They have some pictures hanging on the wall that looked like they had a story behind each one. The office is decorated very well. There was also two well behaved dogs in their own gated section of the office. There is a tv to keep you occupied. Scott wrote up the estimate he is very thorough and detailed. He is also very knowledgeable about the repairs and car insurance companies. They even had a gift for first time customers that brought their kids! 1 free Hot wheel! You don't see or experience great customer service much anymore but this place gave it all! I would definitely come here again.

the owner was so nice! he took time out of his busy day to check out my car, and he even fixed the…read moreissue right on the spot! A+++ Highest Recommendation!

Deiderick Motors did a remarkable job quickly at a fair price while I was en route to my college…read morereunion. The communication from start to finish was incredible. The work was accurate, fast and very reasonable. I wish I lived closer so I could use them all the time.

We needed to have a car towed from a storage facility to our home 40 miles away. The driver was…read morefriendly, knowledgeable, and courteous. I would recommend them to any of my friends and neighbors.

Brandon was so kind, helpful, and knowledgeable! He made me feel like I was in good hands. He works…read morewith a calm demeanor which was a great reassurance for me and the high stress situation. Overall, the service was quick and easy! I'd recommend Triple J to anyone and I'd definitely continue using them in the future. Thanks for everything!

Good service done on time. They gave my recently purchased '09 Ford Escape a thorough going over…read morelast Summer at no charge. Took it back for whatever service it needed this Spring, and it was minimal. Pleased enough with their service that we just took our Lexus in vs driving it to Brook Park.

Has serviced my cars for at least 10 years.........ALWAYS great service with FAIR pricing for work…read moreperformed............

These are guys are AMAZING!! After several failed attempts with other tow trucks companies, Madison…read morethankfully had the expertise & equipment strong enough to tow our motorhome. Although we kept them after hours, they went out of their way to diagnose the problem and had it fixed as soon as the part got there the next morning! They were literally our good Samaritans on that long road trip & we're not sure what we would have done without them!! THANK YOU MADISON!!!

On Oct 20th I was left in a real bad spot. With the help of Chad and Caine they went above and…read morebeyond their job responsibilities and I will thank them forever for it.

Used this place for years and don't have a bad thing to say about the proper, speedy service they…read moreprovide. Good people, good place.

We were in downtown Sandusky and got a clicking noise trying to start the car and I knew it was…read morebattery related. This is not something you want to happen while on vacation. I googled auto service nearby and called D&A and spoke to Dave who was very pleasant and told me my options. He sent over Sandusky towing who were also fabulous and they were able to jump the car so I can get over to D&A. I think we got to D&A late in the afternoon, maybe 3:30. We drop off the car, and he gives us a loaner at no charge. He calls me at 4:15 to tell me our car needs a new battery and they can get done by 5 which is when they close. The total experience was just amazing.

I cannot say enough good things about Walt's Auto Repair & Towing in Sandusky. From the moment I…read morecontacted them, I was treated with honesty, professionalism, and genuine kindness. It's becoming increasingly rare to find a repair shop that takes the time to listen, explain things clearly, and truly put the customer first. Walt and his team are knowledgeable, responsive, and clearly take pride in their work. What impressed me most was their integrity and willingness to help rather than simply sell services. They made what could have been a stressful situation incredibly easy and straightforward. Definitely less expensive than I thought it would be. If you're looking for a trustworthy local repair shop that values its customers and stands behind its work, I highly recommend Walt's Auto Repair & Towing. Sandusky is fortunate to have a business like this in the community. Thank you, Walt and team, for the outstanding service!

Full disclosure - I think the problem started when he confused me with my sister-in-law, who's name…read moreis also Tiffany LaCourse. She's had some issues with him recently and I don't think he realizes we are two different people. That having been said - my son was in an accident last month (June 7th 2025) and Walt's Towing ended up towing his car. When I picked my son up from the scene, they weren't sure what tow company would take the car, so the sheriff gave me his card with the report number on it and said the tow company would get in touch with me. No one ever called me, and I was completely slammed between work, my boys' baseball schedules, my mom's doctors appointments, and everything else going on. I talked to my insurance company (State Farm) immediately after the accident, filed a claim, and they said they would make sure the car was at a facility that didn't charge storage and if it wasn't - they'd have it moved somewhere that wouldn't charge for storage. I assumed since I never heard anything more from my insurance or the towing company - that there was nothing to worry about. Weeks after the accident - on Friday, June 21 2025 - Walt and his girlfriend showed up at my house at close to 8pm when my husband and I were in Ashland at a baseball tournament and he scared my elderly mom and my 9 year old son. He gave my mom a copy of the police report with a POST IT NOTE attached with a price of $1,398.13 handwritten on it (see attached photo) and said he needs to be paid ASAP and I need to get my car. That is NOT an invoice - let alone itemized. I still to this day have not received an invoice. I called the police on him that night and made a report. I've tried to reach him and so has my cousin Richard (who tows vehicles) numerous times to get the car - so the storage fees would stop - and he hasn't answered or reached back out to either of us. Now this weekend - July 19 2025 - I got served with small claims court papers. He's taking me to court for almost $2400! And he still has my son's car and has still has never returned any calls to this day! I fully intend to file with the BBB, Ohio Secretary of State, ODOT, and any other authority I can to have this remedied.

DO NOT TAKE YOUR CAR HERE! WORST SERVICE EVER!…read more I brought my car in for new brakes, and they told me I also needed a new belt. After getting it back, my car started making a horrible squeaking noise. I kept bringing it back to get it fixed and now it's 4 months later and it's still it fixed. Clearly, the mechanics have no clue what they're doing. I had to take my car to a different shop to get everything fixed properly. Save yourself the trouble and avoid this place at all costs!

Do not recommend! My daughter took her car there. Battery…read moreturned out to be bad Charged her 31.85 for a jump then charged 47.87 to check charging system then wanted over 400 for a new battery and to check for codes Would stay away