We called Superior when our downstairs flooded. They came out immediately and began work. Fidel…read moreand Ramadan came every day to monitor the moisture and inform us of the status of the work. They moved furniture and tore out the damaged carpet in 2 rooms. The communication between the insurance company and Superior, then to us was seamless. The horrible situation of the flood was made much easier due to the exceptional service provided by Fidel and Ramadan. I've read some of the other poor reviews which seem to be a few years old. So perhaps some of the issues the other people experienced have been corrected. Also, perhaps working through the insurance company takes some of the headache out of the paperwork issue. My experience was extremely positive and I would use their service again (but fingers crossed I won't have another flood!)

Superior did a phenomenal job with our move-out during our water damage reconstruction effort. I…read morewas surprised to see the low rating for Superior on the website. Most of those reviews are pretty old. My experience was in June 2023; this team got an A+ rating in my book. These are organized and hard-working folks. I felt really comfortable having them in my home and handling my items. They even found a gift card and brought it immediately over to me. ***I want to personally thank Cody, Jerimiah, Travis, Angel, Shawn, and Waldo for the work they did for me. As well as leaders Thomas, Wendy, and Vicky.*** A few more comments for those who want to read further... We had an excellent Project Manager Thomas C. Thomas was professional and knowledgeable. He did a walkthrough of our house, documenting our moving needs and asking questions to clarify my requirements. Thomas took care of the insurance billing and advised me when I should contact the insurance company for items like extending our vault storage. Thomas was easy to get in contact with and responded the same day to my questions. Our pack-out occurred over 3 days, we had a team of 5-7 people on site supporting us each day. We worked with two site leads Wendy & Vicky who are experts in packing protocol and cataloging our personal items. Vicky and Wendy kept everyone coordinated so the work proceeded quickly with everyone knowing their roles. I adored our moving team; the crew was personable and careful with my items. The team answered my packing questions and accommodated me when I wanted to pull something out of the pack pile. Everyone was respectful of my property and my pets who were still onsite. Nothing was damaged during our move. The team also worked hard even in the 85-plus-degree weather. At the time of this review, construction is still ongoing, so we have not moved back yet. But I trust my Project Manager Thomas will work with me and I hope to see some familiar faces working with us again. Thank you Superior, you brought us a measure of peace during our water damage incident. Knowing my belongings are safely stored is one less thing on my plate. Kind Regards, Julie

My house had water damage which caused damage of my flooring and kitchen cabinets. Among few…read morerestoration companies, I decided to go with European Restoration. Slav seems to be a great guy to work with for this project. My house currently has tenants living there. Slav is very flexible to work with my tenants schedule and mine. So far the experience is good. We just signed the contract; and are looking forward to the good work from European Restoration. Will update here along the project.

Highly recommend European Restoration to anyone who is thinking about renovation their home, water…read moredamage or not! My kitchen suffered a dishwasher leak end of last summer with extensive water damage to the hardwood floor in the kitchen. Slav came in the next morning after I requested quote via Yelp. His professionalism and ability to explain what needs to be done, how they are going to do it made me decide to go with the company among a few whom came through the requests. I ended up needing to gut the kitchen due to the water damage, and I have been very impressed with Slav's responsiveness and his knowledge on the subject matter along the way. The best part is this is not my first kitchen renovation (previous one done decades ago in different city,) but Slav made the entire process rather smooth, it required me almost minimum efforts on only picking out the cabinets/color, counter top, tiles, some hardware for the cabinets/kitchen. The project was done on-time, his crew showed up when they said they would, and finished as what's been estimated/expected. I would not think twice next time if I have another renovation need!

SCAMMERS. Would give 0 stars if I could…read more Poor quality work. We were strung along for 6+ months, they left garbage in our yard letting our grass die underneath, left the project 60% complete, kept promising to return and never showed up, now emails bounce and blocking our calls. Didn't pay subcontractors and now we are on the hook to pay even more with threat of liens. Never ever work with Christian Barrette; slick salesman and "fights insurance on your behalf" then disappears once he gets his check.

This place is a complete scam watch out. They promise you a lot and deliver on the bare minimum…read moreand leave you hanging as soon as they get money and then try to come back and charge you more after not doing what they wrote down they would do. Run a back ground check on each person and that will be proof enough.

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Overall, a super attic has done a decent job with some details to mention thought…read more First, my work started with Tom, a great gentleman who showed up on time, and inspecteed the house, gave me all the details, walked me through the process, gave me the best deal he could . And then we had two days of work. Both project managers, Eric and Greg were wonderful people. They did their best. I really appreciate it to work. And, overall, the team did a good job based on what I can tell from outside. They worked clean, they were respectful, they showed up on time. The only problem, and that's the reason that I only give 3 star, but not 5 star, is there is this one person in office, Lori. She's really hard to work with. She has an attitude. I had some question about this invoice. Some numbers initial didn't make sense to me. But the way she handles things with attitude, she gives me this tone while speaking - she is too much frustrated and frustrating customers too. If i am paying $8,000, i will ask question. I think that's the only thing that was down. I will consider it's Super Attic solutions -, maybe in the future, assuming that they're going to fix the folks in office and their attitude.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

After a gray water intrusion impacted a quarter of the units in our condo building, we hired…read moreRestorion for the water mitigation, asbestos abatement, and reconstruction. They did a flawless job at a reasonable price, completely erasing any sign of the damage. We have already brought them back for two additional projects. Here is what sets Restorion apart from both a management and execution standpoint: Total Transparency: They provided highly detailed, itemized estimates complete with photos. Whenever the scope shifted, they immediately supplied updated paperwork. Because of this meticulous tracking, their final invoice actually came in under the original estimate after we removed a few line items. Outstanding Communication: The office sent an update to the HOA Board every evening, and the crew always arrived when scheduled. They explained the technical details without ever talking down to us. Site Management and Safety: Their containment barriers, PPE, and ventilation systems were top-tier, keeping our living spaces clean and their crew safe. They also maintained a meticulous, regular cleanup schedule. Professionalism: All the work, except for the final painting, was completed by Restorion employees, not subcontractors. That made me feel comfortable leaving the building (and my home, particularly) in their care while they worked. Every staff member was exceptionally gracious and respectful with the different personalities in our building. Special thanks to Emanuel, Ricardo, and Stephanie. José, the owner, was also amazing

100% you should use them. Absolutely professional. They were polite, mapped out the work,…read morethoroughly went over the steps and cost estimate and did a fast but high quality job. I want to especially call out Ricardo, but they were all great. Ricardo went over the work planned each morning and ensured all my questions were answered at the end of the day. They handled a leaking shower that Sir Grout redid 13 months prior (never use them). Due to the leak, they had to remove part of the ceiling in the kitchen. Final results you would not even know there was a problem. Absolute A+ job!

They had excellent communication and were very flexible with us as we had a bunch going on at the…read moretime. Work was very good, highly recommend these guys.

All New Again was the perfect choice for a hard-to-detect leak ultimately traced to a living room…read morewindow ("in-progress" picture below). From the mitigation team's timeliness and professionalism to the repair team's skill in matching the house's original look, I'm very pleased with the service I received . Highly recommend for any water intrusion work!

I hired Rot Doctor to replace the original siding on my entire home. I am so very happy with this…read moregroup of humans and the project results. After getting several bids, I went with Vitaliy (owner) and his team. Here's why: - Vitaliy was exceptionally clear, punctual, and spoke in facts (he was not at all sales-y). - He did what he said he'd do (call me back, or prepare an estimate) when he said he'd do it. From the first interaction, it was clear he has high integrity. - Vitaliy noticed critical details (such as the fact that none of my windows had flashing!) that nobody else documented in quotes or discussed with me. - And, his responses to my questions were patient and thorough. Vitaliy helped me understand all the aspects of the project and design choices, which helped me feel confident and supported. And then the work began! - Slavic and Alex were assigned to my project and wow - they are exceptionally skilled and hard working! - Slavic and Alex have great attention to detail. The siding work is very precise and they made simple and beautiful enhancements along the way (like swapping out old and poorly installed vents). - Rot was discovered under a stairway off my kitchen, and I decided to have the staircase rebuilt. It is beautiful. They even noticed that the original staircase had a weird drop off from the interior floor and corrected that so there's now a seamless landing that is much safer and easier to use. The work Slavic and Alex did on this part of the build is as high quality as their siding work. - The work site was always SUPER tidy. Slavic and Alex took great care to clean up as they worked, paid attention to simple details like ensuring nails were picked up and that hose covers were back on (winter months), and they were very respectful of the driveway which I share with my neighbors. - Throughout the installation, Vitaliy kept me updated via text, phone calls, and site visits. I always knew where things stood and what degree of rot was uncovered (or not) at the end of a demolition day. The level and consistency of communication was outstanding. This is the biggest home project I have ever tackled, and it was by far the easiest. And that is because of Vitaliy, Slavic, and Alex. Their communication and the quality of their work is exceptional. Hire these folks!

When it came time to redo our sad decrepit deck, I made a few calls but it was Vitaly that got back…read moreto me right away...even though he was on vacation! I was impressed with him right off the bat. His knowledge, experience and professionalism was readily aparent so I had a good feeling he and his team were going to do a great job. And they surpassed all expectaions, by far. The team was prompt, friendly and knew exactly what to do. They kept the jobsite clean. And the price was very fair. We decided to add underdecking to the project as well as replacing the old deck. I didn't know how that all worked, but Vitaly explained everything . My husband and I were impressed at every step of the way. The deck is built extremely well and is so beautiful. We have a few more projects and I will be calling him again. Thank you Vitaly, Alex and crew!!