1. Denise Alberto Physical Therapy

1. Denise Alberto Physical Therapy

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Los Gatos, CA

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Denise Alberto Physical Therapy

4.9 (96 reviews)
Open 9:00 am - 5:00 pm
Updated 3 months ago

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3 years ago

Denise was a life saver. Referred to a Stanford Pelvic Pain Clinic and then onto Dr. Hasler.

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Ask the Community - Denise Alberto Physical Therapy

Review Highlights - Denise Alberto Physical Therapy

If you have any pelvic floor, bladder, adhesion, or intentional issue - seeing Denise will change your life.

Mentioned in 20 reviews

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4.3(23 reviews)
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The care here is good but they too busy to do any real rehabilitation.. I was there for several…read moremonths and only achieved 4 visits, some were more than 6 weeks apart. They had me on a wait list that never transpired. Be sure you can book all of your appointments in a reasonable period before you commit.

I really wanted to try this place! Typically I never review a place that ti haven't actually been…read moreto. I have been suffering from plantar fasciitis since September and decided it was time to get some help. This place had great reviews and I was feeling positive. I made an appointment weeks in advance (they are very busy) and was looking forward to it. The day of my appointment someone calls and tells me my assigned physical therapist cannot make my appointment. I was disappointed because I was so looking forward to it. She offered two appointments the next day at times I just couldn't make (I work in a school). I explain this to her, and she said "I'm going to need a few hours to for you in we are just that busy". I said ok no worries and she said she'd call me back. That was over a week ago. I reached out to the first person I had set up the appointment with~no response. I'm disappointed because I was hoping that this would be the place that could help me be pain free. Edited to add: someone did reach out to me after I posted this review, I got both a message and a phone call. I have found another place that I am trying, but appreciate the communication.

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4.4(13 reviews)
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I came here for IT Band Syndrome and have had such a good experience. I highly recommend seeing…read moreJenny Warner- she's fantastic! Jenny has basically taught me how to run correctly by stretching and strengthening my weak muscles. She was very thorough and gave me lots of good exercises to work on at home. The office staff is very friendly, too. It was well worth the longer drive because each session was productive. I still have a ways to go, but I no longer look like a waddling duck when I run. Now that's progress!

I was a prior patient at this practice and received care there over five years ago. At that time,…read morethe billing receptionist failed to properly bill me or notify me of a remaining balance, so I had no idea that anything was still owed. In 2021, five years ago, the new receptionist, Wendy, called me about this old balance, and I immediately and fully paid the amount due at that time. On 7/7/2026, I called to schedule physical therapy and again spoke with Wendy. Despite the fact that I fully paid my bill in 2021 for those prior services, she refused to schedule me, stating it was because of that same old billing issue from five years ago THAT I PAID!!! I find it very unprofessional that a receptionist can hold a grudge over the office's own prior billing mistake and then deny services. During our recent phone call, Wendy was antagonistic and argumentative, and the interaction felt unnecessarily hostile. I recommend Rob Nabor find a better front end receptionist to represent his business. This was a very insulting interaction. Windy's voice & defensiveness is most unprofessional.

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