I went to Denny's on Algonquin Road in Arlington Heights to order pick-up. Patricia, the manager, took my order. She was WONDERFUL!! She took my order, helped me select a few other things, and waited patiently for me to make my final decision:). The food took a little while to come, only due to a full house in the restaurant:). I would definitely go back! read more

buena atención. buen servicio. súper atento. muy buena comida. Pablo el mejor mesero

Food was served promptly and was tasty. No complaints there. The interior is quite dated so this place has been around for some time. Otherwise, the wait staff was attentive, not bothersome and prompt with our orders. Free Wifi if you are a cable subscriber to a variety of providers. Use your cable provider account login and bam.... Located near the interstate and just in front of the Hilton DoubleTree hotel. read more

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I mean it is Denny's... what can you really say?! You get what you pay for. I got the French Toast platter and it was about what you would expect from Denny's for about 5 or 6 bucks. The eggs were cooked properly (over easy) and the bacon was wimpy and greasy. Coffee was just okay. Service was okay. read more

Horrible service. I ordered a Super Bird, literally sliced turkey and Swiss cheese heated up on bread. My food came 15 minutes after the rest of my family got their food and had all finished eating. Reason why? Your guess is as good as mine. They warned they were short staffed and food might take a little longer but there was no reason for my warmed up turkey sandwich took 15 minutes longer than a double cheese burger, scrambled eggs, or pancakes. read more

Good food, very clean place, and Hannah the waitress is amazing. Very sweet and funny.

I ordered through the call center they told me 10 minutes when I got there still waiting for another 20 minutes for my food that's totally unacceptable read more

The staff is great! My dad is handicapped and they always make sure to take great care of him and help take his leftovers to the car. Good handicapped parking too. He loveeeessss the salads and the skillets! Good place, nice remodel read more

This place honestly sucks. They either have the worst cooks or the worst service or even the worst waiters. They be closing either early or opening late at the most random times. Having people wait in the cold looking like fools. Plus if you do go there the broccoli and almost everything is microwaved and if it sits for more than 5 minutes it gets cold asap. This place is a joke honestly. read more

Please take our waitress and promote her to access dishwasher, an office worker, anyplace that doesn't require fast expedient service! I hope she was just having an off night, it happens. There weren't many people there a dozen including our party of 4. It's always the slow nights that make your mind go blank. What's in a 7 and seven? What goes on your cheese burger? A slow night, you won't remember. Oh well, Sweet Baby Rays is only 5 minutes away!! I will go there next time!! The food was good, that helped. read more

Good experience every time I come here staff is respectful for the most part the food is pretty good the place is normally clean, good to come here to have a coffee, maybe just a formal dinner or breakfast. Solid food good customer service, clean and open 24 hours. read more

Looks awesome can't wait and a big sandwich for the price. The server is very nice too. All together a good experience. Thank you Denny's and our server pablo for making our Visit a nice one. read more

Denny's - Nashville hot melt - American Near Me - Arlington Heights, Illinois

First time ever going to Denny's. Hannah was WONDERFUL. She gave exceptional service. She was friendly, uplifting, and quick on her feet. Every place needs a "Hannah". :) read more

Javier was my server. Nice, pleasant young man. I ordered the lumberjack. Eggs over medium--perfect. Swapped hasbrowns for their bowl of fruit-. I did not expect such a great treat; fresh cut bananas, strawberrys, grapes, and 2 different apple slices, green and red. Pancakes were fluffy and yummy. Only complaint is they don't serve warm maple syrup; they do however give a more than needed portion of syrup. Coffee good as usual. Would have given 5 stars if served hot maple syrup. read more

Denny's - American Near Me - Arlington Heights, Illinois

This review is not so much for the restaurant as it is for the difficulty in ordering from it. I attempted to call in a takeout order earlier and was redirected to an offshore call center. Why can't a restaurant pick up a telephone call? After difficulty in conversing, the call center disagreeing with what I said my name was, and the fact that they could not confirm the location I was going to pick up from I gave up. I attempted to place the order online, and couldn't find anywhere to add an extra cup of gravy on the side. In my opinion, these chain restaurants should look into what they're lowered customer service level does to make customers go elsewhere. I called a local restaurant down the street who was more than happy to accommodate my wishes and went there instead. read more

It was 3am and me and my friend came to get some food. As we waited to be seated the manger was complaining about how his cook was drunk and how many drunk people are coming in and how busy they are. We waited 20 min and the manager comes to us and says "I can't take you for a while" when we asked what's a while he shrugged his shoulders and didn't say anything else. The waitress was about to take us as she had been our waitress a couple days prior and was fantastic and serve us but the manger proceeded to tell us the wait will be too long and that there too busy while they only had 6 tables taken all who had already been served food. read more

Mirella was a great waitress. Responded Quickly and came back to check on us. Very nice. Overall was a great experience. The cookie dough pancakes were great. read more

Haven't been here in years . Now I know why ! It was absolutely disgusting ! The one star is for our server . She was very nice .

completely rude staff straight up ignored us at times and had to wait 10 minutes for a water the hostest was rude and the lady wearing the black mask made a very rude comment to us do not come here read more

Cheap food.. hot coffee.. do not order the biscuits and gravy.. gravy could be used as salt lick for cows!!! Apparently, this is how the gravy is shipped to the store in bulk and just heated up. read more

My co-workers and I ordered breakfast from here today and the food was horrible. They Burned the English muffin, served with Aldi ham, the egg was rubber, cheese looked like it was cooked in the package. Also they served raw sausage. When we called them to inform them they hung up on us, then we called back and said their was no supervisor. DO NOT eat this nasty food with uneducated workers that can't do their job read more

Denny's - American Near Me - Arlington Heights, Illinois

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I've been here many times! It's a Denny's. Don't expect anything above average... again it's a denny's. The waiters are all fantastic and super nice but almost any changes/coupons you bring in needs to be approved by the manager. Everything is so strict that the waiter complained to us one day about it. I keep coming back here for light meals like appetizers or deserts because they make them well and it's open late. So I can sit here for hours and not worry about having to get kicked out. I've been to a 2 star hotel once in my life, the inside of this Denny's reminds me of it. read more

Denny's was a regular stop since it was next door to the hotel. Since they are open 24x7, you can't go wrong when you want something to eat. The menu is varied and you can't go wrong when breakfast is offered all day! That means you can sleep in late, take your time getting up and dressed and STILL enjoy a nice hearty breakfast with plenty of coffee. The pancake puppies are not to bad either. It's good to have choices when you are staying at a hotel and this Denny's gave me plenty in the morning, the middle of the day, and late night. read more

When u walked in, had a very bad smell even we came yesterday!! Like I went in a very old motel, inside was dark, old restaurant! When u went to the lady's restroom even worse made me wanna to throw up! Lose my appetite! read more

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My wife and I visited this location this morning and we have been to this one many times prior. The thing is, it has been quite a while since our last visit because I have been going through a bit of an episode with Sciatica and haven't been overly mobile in a couple of months. I don't wish to be a jerk as I have always been very complimentary to the staff and the owner in our previous visits and this visit won't deter me from returning in the future. Our food was good. Today it was a service issue that struck me as kind of odd. We walked in and were greeted in the customary friendly way. We encountered a familiar server, a really nice guy and he sat us at our favorite table and asked if we needed a little time to decide. Well of course we did. So he told us that he would be back in a few minutes. And we saw him wait on others in the back room but he never returned to our table. We encountered a woman who was very friendly and kind and she took our order. OK. A few minutes later a very nice young lady came to our table and she became our third attendant of the morning. The food was good, I had a Philly Cheese steak sandwich and my wife had the nachos and dessert. We know that Denny's isn't quite like visiting a real high quality establishment, it's a value oriented place that has been a favorite of ours for that very reason. Today was just a bit off and I hope that this doesn't continue. By the time we left I had NO idea who was receiving the tip, and we try to treat our servers well. read more

I was so happy to have stopped in today. I had the best experience with my food and staff. However it was the manager I see go above and beyond for one of his customer and she was disabled and she forgot her money in the car. The manager offered to pay for her and she said no thank you. However he asked if she would be ok with him going out and getting what she needed from the car and she allowed him to. He then also help her carry everything out to her car since she was using a cane this is great customer service and also being a good human being. Great job Russell read more

The internet sucks ! The restaurant was freezing The waiter was ok ! Food service ok the window ledges dirty and needs cleaned or repainted read more

Eating at Denny's late night is like playing Roulette. You either leave satisfied & happy you went or you leave feeling like you went 10 rounds with Manny Pacquiao. The key to a good Denny's is finding one with good service & decent food. Most of the Denny's I have been too lately have not only had terrible service but terrible food & half the meals looked like some one smashed their face in them before they brought it to the table. This Denny's however wasn't that bad. Me & my friends came here late night on Black Wednesday. I ordered Biscuits & Gravy. The waitress brought my biscuits & gravy out & after I took a bite I asked her if the cook forgot to put it on the stove because it was ice cold. I then proceeded to ask the waitress if they could heat the food up & she took it back to the kitchen no problem. Usually after the food comes out cold you know the meal is going to be pretty bad but to my surprise the food came back nice & hot & was actually pretty good. My friends however did not enjoy their food as much. Some Denny's remind me of an upscale truck stop but this one was better than most. The best part of this restaurant was the service. Our waitress was very prompt & friendly & would make me want to eat here again. The food was not overly expensive about $8 a person. Overall I gave it 2 stars because I have had better from Denny's & my food came out cold but I would probably come here again at 4 in the morning for some food. read more

The main reason we dine here is because of its service. The employess at this Denny's location are super friendly and wear smiles on their faces! You won't find people like them at the Denny's in Palatine or Hoffman Estates, unfortunately. The food is OK. They also have no problem with substitutions! They make breakfast all day and have started making meals for the health conscious. They stil have the Superbird and the Moons Over My Hammy! This particular restaurant feels more like a diner. It's long and narrow with booths on either side of a wide aisle. The only thing missing is a counter with stools. Don't worry, they do have another room designated for large parties and they don't rush you out of here. read more

The food was okay but the best of the service was our waiter hannah her sense of humor lightened my group's day and the service was spectacular!!!!!!! She gave us unlimited water and listened to our funny stories and gave us a fun time. We all genuinely enjoyed her service and we hope to see her again. read more

Denny's - American Near Me - Arlington Heights, Illinois

We ordered here for lunch last week and I am usually a fan of Denny's but not this one. I placed our order for pickup and upon walking into the resturant I was hit by a wall of humidity. I would have not been able to dine in. Also the place smelled like urine. The line to check out was down the hall. I was completely unimpressed and will not return. read more

Showed up at 2:00am there was 5 tables all who had food and the MANAGER said he couldn't take us. He also stated the COOK was DRUNK to other customers and then complained all the customers were drunk. When I pointed out over half the restaurant is empty and every table had food he said "well I only have 1 server so it's going to be a while" when I asked what a while was he shrugged his shoulders. I then said "that's fine I'll take my money somewhere else" he said "we only have 1 server" yes I noticed you had 1 server as she served me 2 days prior without any issues. I will now be taking my friend family business partners and peers else where to eat and have told them all about the horrible experience. Short staff or not he didn't even offer a table to sit at and wait. I would've been fine waiting longer for a service but he flat out refused it. Maybe corporate will get rid of such a poor choice in management. read more

Very Bad experience. My baby and I came to have lunch with my husband who had only 30 mins for lunch time. We ordered food. 16 mins later the waitress came out and said that there were no meat ball left. I order other food right away. My husband's lunch time was over with no food on the table. He paid the food and came back to work. I waited and had the food to go. They saw me with my purse, 2 bags full of food, and carrying the baby who almost fell down But did not help me open the door to leave or hold the bags for me. Never come back again though my husband is working next door read more

Listen to me very carefully, their pancakes are the BOMB! Don't change what you're doing Denny's! The pancakes don't fall apart all over the place which is great, they're fluffy, and the chocolate chips are great because y'all aren't stingy with them. The rest of the food is amazing too. All the times I've been to Denny's, the customer service had been great. Especially during covid they always do their best to make the customer happy, this place is awesome. For me it's a 10/10 would recommend! :)) read more

This Denny's is my Favorite one However , the cook this morning needs to have his fingers tied together !!! I'll post a picture of why !! Not only Burnt but Extra Burnt !! The second try wasn't much better !! read more

Denny's - Really Nasty Burnt Eggs !! Bad Cook ! - American Near Me - Arlington Heights, Illinois

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This is the best experience I've had in some time there was a wait but once my family was sat we got drinks right away..the server was a bit overwhelmed but kept a smile. Once we got our food it was Exactly what we ordered will be coming back read more

I just want to start off by saying that I've been coming to this Denny's on and off for years. I've seen many employees (waitstaff & managers) come and go over the years, and I have to say as of my recent visits that the service has become exponentially better, especially in the evening. A story about my last visit, I usually have Jeff as my server, but this last time my server was Jenn. She is a very personable and down to earth person and made me feel like I was at home. The main thing that I noticed about the servers was that they all worked in unison, which was impressive to see. Everyone was either getting drinks, serving food, seating people, handling the register and also answering the phone. Even the manager, Deshon was helping the servers as well as interacting with customers. I even saw him going to the kitchen and helping the cook. They all worked like a well oiled machine. If I had to suggest anything it would be maybe having a host on Friday and Saturday nights to alleviate some of the stress on the wait staff. Also the recent remodeling has made the environment more cozy and comfortable (bathrooms need a little work though) I would definitely recommend this Denny's!!! I also would like to add that the few times I have placed to go orders, I noticed that if there was a host to take care of the to go orders it would decrease the wait time for customers picking up their orders on the weekend. read more

It's been a while since I've been to Denny's. It was past midnight, and I was craving breakfast food... plus we had coupons! It was freezing in there once we walked in. Figured they had the AC on near the entrance, but it was fine near the dining area. They had some new items on the menu. I had blueberry pancakes with eggs, bacons, hash brown. Everything was perfect except for the pancake. It was really dry and spongy. The blueberries inside were also dry. You would know a pancake is hot and fresh when you can just cut and scoop with your fork. But it was the opposite for me. Seems like they cooked it earlier and left the pancake out for a long time. At least I was able to leave with a full tummy. read more

Denny's - American Near Me - Arlington Heights, Illinois

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I have been here 6 to 8 times. The service and food is standard and great i here like any othe Denny's i had been to. Especially at night what better place to hit. They also give the AAA discounts which is great read more

Food was fast and tasted as expected. Too much air conditioning. Very lazy staff, especially our waiter who just stood around on his phone doing nothing half the time. Left no tip. read more