Sweet Jesus Lord almighty this place is awful. So I go in with my boyfriend one day. The super rude waitress finally decides to take our drink order TWENTY minutes after we sit down. It was kinda funny because there were only two other tables there, both of which already had their food. Another 20 minutes later, she takes our FOOD order. When the food arrived, it was not only gross, but NOT EVEN OUR ORDER. Didn't leave her a tip, AND NOT SORRY ABOUT IT. read more

Worst Denny's experience I have ever had. For the most part the food of others in my party was what you would expect from a Denny's, mine was not. I ordered the chicken tenders/ sampler. The chicken was not cooked, in fact it was completely raw. I put the bite I had taken back on my plate, and asked the waiter if I could at least have it recooked. They "recooked" it, and brought it back. Not only was it still uncooked, they included the already chewed chunk of chicken. When I brought my situation up to the supervisor on duty, not only was he rude, he also told me "that it was safe to eat". Please skip this stop on your next trip down 99. Happy eating. read more

I knew they were going to be busy on a Sunday, especially at lunch. They were doing there best to keep up with the packed house. Emilee was a great server and handled the pressure as well as could be expected. I only gave them four stars because the cook didn't cook my grits. Emilee heated them for me but were still extra gritty. The manager didn't charge me for them and was really apologetic and gracious for my visit. I will definitely come back again and hopefully Emilee can serve me again. read more

Thanks Julie for the worst service ever... sad to say but Servicers can't be scatterbrains

We came at 10 am it's nearly and the service is so bad. Its 11:30 we just received our breakfast. The waiter forgets our coffee. We have to keep constantly reminding the server for our coffee. Very bad. read more

Hadn't been to this one in a while and when I walked in was pleased with the remodel, but man everything else was awful. When the waitress brought out drinks there was water all over due to her overfilling my kids cup and didn't even apologize when it went all over. Then asked for creamer for coffee and my husband had to take it from another table. Then the waitress brought us pancakes we didn't even order and to top it off no syrup for the ones we did order. Ugh and price was the same as any other place that gives better service. Will not be returning read more

I normally love Denny's but this location just wasn't it , I had a spaghetti and noodles were very over cooked , never coming here ruined my love for Denny's spaghetti. I'm truly upset because This used to be my favorite restaurant, well it's not anymore .... read more

First time coming to this Denny's and I already feel Disappointed. It's been more than 10 mins and I still have not received my milkshake. UPDATE I got my milkshake 30 mins later read more

Denny's - Diners Near Me - Madera, California

I am highly unsatisfied with this establishment. The hole crew (all 3 of them) were extremely rude. We came in for a late night meal and was told we were on break mean while the customers were forced to Wait for any service. I would give zero stars if I could. read more

I have never had a problem at this restaurant until today. I ordered my food online. I wonder if cook even looked at order. I order classic burger. No pickles, no tomato. Add bacon and Swiss cheese and paid extra for. Got pickles and tomatoes. Did not get bacon or Swiss cheese. I will check my food from now on before I leave. read more

Worse food ever. Grits HARD, potatoes GREASY, service - had to wail 27 minutes before our SERVER to show up to let us know she was in break. MANAGER gave excuse he's ONLY been working here a MONTH.... Seriously? Yh BEST Denny's is in MERCED hands down Service friendliness cleanliness ... over all THE BEST! But I gotta say this is the FIRST time I've ever had this experience at this Denny's. So maybe it is the MANAGER because i here because it's closer to where I live ‍ read more

Would give zero star if I could.. waited an HR for breakfast..got it and it wasn't cooked very well.. kids had pancakes that were gooey on the inside..terrible service as well.. won't go back!!! read more

Ordered to go and 1 It took them over an hour to bring out order. 2 Pancake order was wrong. 3. Shorted us on the syrup for pancakes. We are not feeling this restaurant at all. read more

We just left this place this is one of the worst dennys I have ever been to in my life the customer service sucks the manager is a piece of shit who still try to charge me after an hour waiting for my food And after they messed up on my order 3 times back-to-back which we didn't end up eating And my family's order, that I took out to eat I will definitely not be coming back to this location till their management Is completely switched around!! like the quote goes " why are you making it so hard to take my money" read more

Ordered moons over my hammy and a chocolate shake to go. My hash browns were burnt and my chocolate shake wasn't even half full in the cup and might as well have been chocolate milk. Very disappointing. read more

Got seated and waited 30 min and no waiter finally we asked and a waitress who wasn't serving our table helped us because our waiter was MIA. Will never stop here again. Beware folks, service is bad! Wait time is LONG!!!! Terrible. read more

Been sitting here for an hr N a half....finally get seated and no silverware. No drinks til 30 minutes after sitting and no food til spending almost 3 hrs waiting. Worst food service EVER. read more

Always look at yelp!! Lesson learned. Just don't just take my word and don't!!! Hair in my husbands pancakes, oil covered eggs. Just all bad

The worst service. I was waiting for 40 mins for my food and I called to order ahead. I paided for my food. Waitress only give me half of my order. So I asked where half of my order is. Then Waitress told me they wouldn't make my food because they said they already made it. And management did nothing about it. So I got a refund. No one knew what was going on in that location. It's not hard to make people order. The guy who refuse to make my order and listen to the waitress name is eligio c. read more

Our waitress was Julie, and she was great! However when our food arrived it was cold, our skilllets weren't even sizzling. They seemed really overwhelmed Im not sure if they were under staffed... Julie was being overworked as she was tending other tables as well as helping the front, but she still managed to provide great service. read more

The waitress tried to be nice a enough but that is the last nice thing I can say. It took way too long to get her to our table, so we ordered our drinks and food at the same time. Two waters, a coffee and a soda. She brought A glass of water. Then she brought one more glass of water. Then the soda. Finally the coffee. She had to be told three separate times no creamer. We shared a Lumberjack breakfast and everything on the plate was swimming in butter. But we did not get our pancakes with our breakfast. It took us multiple tries to get her attention, and she said "oh they are making them fresh". Versus what... stale old pancakes? It took forever to get the coffee refilled too! They were not even that busy. We eat at almost every Denny's on the I5 corridor and this one is far and away the worst. read more

Bad customer service. Even worse food. Guessing it was Inexperienced Wait Staff Night. Will not return to this franchise.

If I could give this establishment less than 1 star I would. My partner and I arrived before noon asking to be seated. We waited in line for about 5 min then was asked our name along with everyone else in the line. We sat down and was patient. After about 10 min my partner stood up and asked if we would be seated soon. This African American lady named Celine or Cecilia took us to a table. We asked if it would be a Terrible Inconvenience if we had the booth open by the window since we had our 7 pound service dog with us and didn't want to sit with him in the middle of the room. We were trying to be courteous. She said no. There was no one to wait on us at that booth. We returned to the wait area. I apologized for not saying we needed a booth in the beginning. 10 more min passed and my parter again stood and pointed at two booth open near us and she was waved over to an empty booth by the same lady. She did not come to get us just pointed from across the room while she was talking to another employee. She came by a bit later and said nothing just walked by. Immediately we then watched her seat an older African American couple in the very booth we asked for!!! She brought them water and menus all the while we watched with no service. She then walked by our table and my partner said may we have menus and she replied I'm just the hosted to seat people. Someone will be here soon. We couldn't believe it. She then sat another two people Hispanic mom and daughter, right in front of us with menus and went to get them hot cocoa and soda. We couldn't imagine what was happening. Finally the waitress Julie came over asked us for our drink order and when my partner began to tell her our frustrations she didn't want to hear it. She defended the hostess. Then when we got our story out she said oh dear I will get a manager. That's wrong. Our waitress even sat in the booth with us next to my partner taking our order. What??!! I've never had a wait person come just sit down with us. Finally we got drinks and our food but both other couples seated were now paying and leaving. It had been that long. A manager did come over but told us to put our 7 pound dog clearly marked as a service animal with his vest on the floor under the table. There was food and trash and something sticky that got all over my dog. When we told her how upset we were about the customer service issue, she said she wasn't a manager that she was acting in charge for the day. I told her all I want is an apology from the Hostess. She assured us she would speak to her. We went to pay. The lady acting manager, took our money and gave us a 15 percent off our bill. I said I guess we are not going to get that apology. The hostess walked behind the "manager" and smiled big and stood there. No apology. If I treated someone less than I would feel compelled to make it right. I guess not everyone is like that. Customer service is truly lacking. Cleanliness is terrible. Food was subpar. Unbelievable!!! My partner and I are a same sex couple. I truly feel that this "hostess" discriminated against us and refused to assist us. She helped everyone else but us. Disgusting!!! read more

Been to other Denny's but I gotta say worst service ever in this Madera area all employees having a personal conversations which I wouldn't mind if they weren't so loud. They weren't even around to help me or other customers waiting. Tables and utensils were filthy and service wasn't to busy. My server Robert C, and employees Mathew, Jacob, and a girl were just flirting even sounded like they were touching each other in the back which was pretty disturbing. Never coming back to this madera Denny's again. read more

I was disappointed in the quality of food. It came cold and others were already served and we still had to wait. Not coming back

Walked in tonight around 10:25pm with my family. There was 2 gentlemen in front of us waiting to be seated and the little girl working the front register did her best not to acknowledge anyone or make any effort in giving customer service. She kept playing with the register, swiping her card in it and would periodically look at the line building up and didn't say one word to anyone. I mean, a "welcome to Denny's, I apologize about the wait, we will be with you in just a moment" would've been nice. A waiter then walked up next to her and he asked "has anyone been helped?", not sure if she gave him an answer but right after, they both disappeared and there everyone was waiting in line, not being helped. We left and just picked up dessert cinnamon rolls from the Pilot next door. Thanks for nothing, Denny's lol. read more

Worst example of a denny's ever. Was so disappointed in the food. Walk in and first smell of deep fried oil, service was mediocre. Food yuck. Nachos looked slopped on, chicken fried steak was like tire tread. Wasn't very clean place either. Bathroom smelt like diarrhea. Yeah won't be coming here again. read more

I'm from Los Angeles this was better than most of the Denny's that I've been to. Our server Fonda was great! She listened to what I wanted and the options I needed as a Vegan. I was super happy with the way my food came out. My mom got her coffee hot and was offered refills. My boyfriend was very happy with his food and they didn't give him any issues with his substitutions. Overall this was a great place to stop by for breakfast on our way back home. Ask for Fonda if you want a server who listens :) read more

The worst... my family and I were waiting for out food for an hr and families that got there after us received their food before we did. My daughter got her scrambled eggs and they were cold when we saw the other families food steaming hot. We left after that hr and went to another breakfast place. Definitely treated us Real f'd up. They need to get a little more organized or staff up. The worst experience my family has ever had. read more

Takes too long. Ordered a chorizo skillet. Should of been called a burnt potato skillet. There was hardly any chorizo on it, there was mostly only burnt potatoes on it. If you wanna stop here, don't. read more

Impossible to order an online delivery, nothing but errors and they should really need to work on this!! Going to jack in the box for late night from now on!! Very disappointing... read more

This is right next to the Pilot gas station so you can't miss it. Typical of a Denny's with food and service but when you are from the Bay Area, you just have to know that things are a little slower in central valley so be patient. The place is clean since it's still new. read more

The waitress didn't listen when we said allergic to onions. And got onions in our food. Acted as though she didn't know. And didn't give all my food in the first place. Re ordered to have NO ONIONS. Took forever. And still haven't seen her to get the rest of my order. Its just fruit. How long does it take? Oh and everyone is finished and waiting on the burger still. Not as great from the one back in merced. Need to retrain your employees. read more

My experience here was great. The service was great, the food was good and hot, the fruit was fresh and crisp and we didn't have to wait a long time to be served. The staff was very friendly and welcoming. I would recommend this place read more

Horrible service, we got there Saturday 23rd at 9:39am we got seated right away so we order 5-10min later we waited and waited for our food we finally got our food at 10:28am I asked the server why their lagging she said oh its because the ticket got lost in the kitchen she never apologize at all okay so we were eating after 15min of getting the food she (server) went to the table to take us the check so I check it out and she was charging me for some food I didn't order, again she didn't apologize after I told her of her mistake she just said your right I'll change it. First and last time I come here read more

Service sucks, they took forever to even take our order. The host preferred to talk to his friends than ask if we need anything.

This was my first visit here. I can honestly say not a bad Denny's it's was Alittle busy for being midnight but what do u expect on a friday night. Food was good the overall appearance wasn't bad service was Alittle slow but our server hustled as fast as he could. I would recommend this Denny's for a late night snack read more

Well let me begin on a positive note: When we first got there the service was great: sat down quick, she took our drink orders and kept returning to take the rest of our drink orders as the stragglers of our family joined the table. She was nice and very accommodating as well. Then it all kind of went down hill from there. Our food took a little longer than expected, but there was a decent amount of other guests (not a ton, but a good few) and our waitress (Nicole) seemed a bit bustled. We got a bit worried about our orders and other people that had gotten there before us still without their food, so we asked manager (which seemed to be helping out a lot more than he should have) and he said they were short staffed and to forgive them. We got our food about 10 minutes later and it wasn't very hot, but that might be because the air conditioner was set a bit too high (which was nice efforts to keep it cool based off of past yelp reviews). We did have to ask to get some of our pancakes reheated though because the butter wouldn't melt on them. Which my boyfriend said he could see the waitress role her eyes after we gave her the pancakes. Plus, I think they forgot one of our orders, but they fixed it quickly. Altogether, not a great experience there but we were just passing through. Won't be on my list of great Denny's, but they seemed to be trying their best. I work in the food industry as well and know how frustrating and stressful it can be trying to make all the customers happy, but the service has to remember to keep their faces and the attitudes positive. read more

Very good food and service the waitress was very nice and very good at her job. I do recommend coming to this place on the move or when ever. read more

We sat for about 15 min with no service..then when I received my food my whole plate was cold when I told them they straight up microwaved it and my ham was DRY ASF looked like beef jerky nd burnt on 1 side i also ordered yolks eggs and they were completely well done with no yolks and my babies food hasnt even gotten to us yet either. Then they bring my toast when I'm completely finished with my food and it's not even toast its warm bread along with my babies food which is sooo hot he cant even touch it for another 15 min and mind you we are completely done with our meals when his food finally comes. We werent offered refills on our drinks nor did we receive any napkins at all what so ever. However we were charged our full amount and they left the bill when I got up to use the restroom instead of bringing it while I was still at the table. This was horrible I didnt come to eat microwaved food and we all came to est together instead my baby got full off of our food so he didnt even wind up eating his food at all and we were still charged for it. This place sucked the service sucked the food sucked. Sad that this is what people pay for poor customer service as well as gross cold food that's overheated again in the microwave so its extra dry. read more