I love the food here.And the way the customer service was great Parking was easy and accessible for handicapped.

Black Bear used to be a place where you could get a good ol American meal with good size portions and consistent quality. I have returned to this particular restaurant a few times thinking the decreased food quality was a one off. Nope. I ordered a BLT today. With sourdough. Came on white bread with one droopy piece of a lettuce leaf and one half of a thinly sliced tomato on each side. It was dismal and disappointing and the service is also mediocre. I'll move on to somewhere else for lunch now. read more

We had such a nice lunch at this Black Bear diner in Madera ca. The staff were so great. Saw that my husband was walking with a cane and sat at a table that wasn't far to walk too. Our Waitress Kristen we think was her name. Was so on top of all of her patrons. Not just us. Everything was so clean and just felt very taken care of. Sp thank you so much for the good food and such good service. Gary & Val. read more

We enjoy dining here due to its location, casual dining, and their service. We are wonderfully overwhelmed by the menu variety, as the kids enjoy their selections and fun coloring activities. My new favorite entree is the chicken BLT. Most appreciative for our most recent visit. Thank you, to our male server, for our rushed order due to my spouse's lunch break. We appreciate you. read more

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Great biscuits and gravy. Been trying to find time to get there. Finally had s free moment, ordered the big bacon breakfast cone with biscuits and gravy. Something tastes off on the gravy, asked everything ok? Do you have a new recipe for the gravy tastes different. Manager is walking by hears that, goes looks and notices is mire runny than it should be. Sir give us a few minutes we're going to make fresh gravy. Est the rest of my meal, brings new biscuits and gravy... Yeah thats the flavor I've been missing. Excellent staff and food. read more

There was no wait. Our waitress Christina was so sweet. Always checking on us to make sure we were good. The food was delicious! I ordered the chicken scramble. So good! Sorry I didn't take pictures. I was too hungry. And Christa was very helpful with the Black Bear Diner Merch. They are a great duo! Thank you! read more

The last few times I have been here the food has been sub par. Service is always decent, but for the price you pay, it's not worth it.

The food was very good, great portions and flavorful. The service was excellent as well. I definitely recommend this place!

Received an old biscuit with mold. I've never had such bad experience at any Black Bear diner until now. I called the restaurant and all they said was that they would check the other biscuits. The manager kept mentioning that it may be avocado but that is impossible as my order came with two plain biscuits on the side. read more

Black Bear Diner - Madera - Plain biscuits - American Near Me - Madera, California

Very nice. Staff is very friendly and personable First we were met with smiles and seated right away. Dilly was quick to get our beverage orders. It was homey in just the right way. We weren't seated too close to other families. That was nice. Dilly even asked if the table he was seating us was okay; I truly appreciated that. Then the sweet team members, Mercedes and Emily. Mercedes was actually the floor manager. Very professional with a lovely smile. Emily was also attentive and helpful. We really enjoyed the service and the ambiance. Thanks so much. Happy customers. We had the chicken fried steak (scrumptious) with sweet potatoes fries and onion rings. The salad was just right, too. For dessert, a scoop of huckleberry and a scoop of chocolate ice cream. read more

Black Bear Diner - Madera - Happy Customers. - American Near Me - Madera, California

This place is right next to the Marriott Springfield Suites and basically shares the parking lot with them. Since I happened to be staying overnight at this hotel on a recent road trip, I decided to just walk on over and have dinner there. The food was good and the service was fine. Black Bear Diner is known for good food and generous portions. I ordered the Fish & Chips, which goes for $14.99. They gave me three large pieces of fish, a side of cole slaw and a large portion of fries. In all fairness I wouldn't say it was exactly the best I've ever had, but it was tasty and well worth the money. read more

Black Bear Diner - Madera - Fish & Chips - $14.99 - American Near Me - Madera, California

Our server was funny and helpful. It's close to downtown and a hotel next door. Food is traditional American. Wish they had more healthy options. Portions are generous. My husband and I have split a sandwich several times especially when driving. Cute Bear and Cabin decor. Can accommodate larger parties. read more

Zuly was amazing and very patient and informative with my group of friends. The food was great.

Had the best experience EVER . We had the most friendly waitress who happen to be the supervisor ( I believe) her name started with a Z a very unique name. She made our experience so special and friendly. We highly recommend this restaurant and if you can get her to help you out please you won't regret it read more

This is my third or fourth time coming here when I'm in town to visit my sister. She's in a medical care facility and needs a wheelchair for mobility. The staff has always been helpful and the food has been consistently good. Generally, we have a really good time here. In the words of my wife, "It never disappoints." read more

First off the restaurant is always hot and stuffy and employees r sweating and having to bring neck fans. I'm a regular since I'm in town for work so I stay at the hotel next door. I go in all the time to see Mercedes she is so sweet and attentive and makes sure my cup is always filled. I don't see her Mondays anymore and there has been different management which is not as welcoming. read more

I was staying at the hotel next door and decided to walk over for dinner. Service was outstanding. I just ordered scrambled eggs and bacon. The eggs were perfectly cooked and not overcooked. The bacon was outstanding. It wasn't overly crispy, which is the way I prefer it. No complaints. read more

There's really nothing special about Black Bear Diner except my daughter would say it's the cub cake and strawberries with whip cream. It is just like any affordable diner. Has good breakfast options. Service is pleasant. read more

We stopped here along the way to our destination as it's conveniently located off the freeway. We were immediately seated and greeted by our server. I started off with just a classic coffee because it's a must when going to any diner. I also appreciate when fresh squeezed orange juice is offered. I went with the Shasta scramble and you have the option to choose between toast, biscuit or pancakes. I opted for the pancakes as I tend to enjoy a combination of sweet and savory. We were constantly checked up on as our coffee mugs were regularly refilled. This is a solid spot for classic diner food with no frills and excellent service. read more

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Thank you, Jerry, for helping make our holiday event such a success! You made the entire process so smooth and took a huge weight off my shoulders. The food was a hit, and your service was outstanding. We truly appreciate your reliability and support in making everything come together. From all of us at BAC, thank you--you're definitely on our go-to list! read more

My family and I came in for dinner when it wasn't too busy and we were quickly seated. Charity and Hailey helped us out. Both of them made sure we had everything we needed & kept coming over to check on our table. We ordered a variety of food and everything came out good. I ordered an omelette and those are always really good. My dad ordered the chicken fried steak dinner and it's A TON of food & always good. They need to make the burger on the kids menu include cheese, that would be my only critique. Overall we were very pleased with our meal and will be coming back. read more

Ray is an excellent server!! Definitely will come back because his service was literally top tier! Our drinks were refilled without even having to ask for refills. He checked on us regularly & gave awesome customer service all the way around! Thanks Ray! read more

Great food and service, the restaurant was clean and the people were great! I was pressed for time and wanted to have a good meal the Black Bear Diner team did a great job! read more

Black Bear Diner Madera!!!! The friendliest and so caring and kind!!!!Ray is a five star employee...along with Lily!!! On our way to Family Camp we always stop in Madera!!!! Celebrated our daughter's birthday....chocolate cream pie Thank you the Mariani&Burton Family... read more

4/15/23 Getting breakfast for tomorrow. Veggie egg white one key with ham added, country potatoes with it and cinnamon roll pancakes ordered for the sides. The worker was kind and said it would be ready soon. I went in to get it. Unfortunately, she wasn't really clear with the order. Hoping it's right. It was busy walking in! Really busy! The worker was very kind after a small wait. Repeated the order and I sat at the bar front of the restaurant and it was only a minute wait before a kind worker handed it over with good day wishes! Appreciated! Very nice restaurant! Safe, clean and practiced. Great Black Bear Diner decor! Cute! 4/16/23 Happy sunday everyone! Got breakfast ready and split. Half of the veggie omelet with ham added was really fresh and tasty! Flavorful with the ham and veggies! Half of the country potatoes were fantastic with great seasoning! Half of the cinnamon roll French toast was scrumptious! Really tasty and even better with the sugar free syrup the kind worker had no problem including. Really Great, delicious breakfast! I'm sure mother will feel the same when she wakes up to have hers. Great service and great breakfast! Highly recommended! read more

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Great biscuits and gravy. July and Lilly are vary cool . Swing over and taste it for yourself

Black bear is always a solid option for decently priced food that doesn't break the mold. The cabin/forest atmosphere gives you great diner vibes and the service is great. Got the bear combination for 12.99 that came with 2 bacon, eggs and pancakes that were all solid and delicious with a good cup of coffee to go with it. All in all if you're looking for decently priced food that's always solid Black Bear always comes in clutch. read more

Since this place come into town, its been my regular spot. Conveniently located just off the freeway, staff always friendly, food is in great portions and don't get me started on the individual pies! The pancakes are massive and so tastey! I don't even want to stop at a Blackbear out of town. I need my Blackbear off 99. read more

I used to love Black Bear Diner. My wife and kid, not so much. I talked them into giving it one more chance and they were 100% correct. My kid ordered eggs Benedict and the hollandaise sauce was curdled. I ordered the "corned beef" hash, which I always have ordered, and the meat wasn't corned beef at all. We brought this to the attention of our server who basically said that's how it always is. Well, if that really is how it always is, we won't be going back. read more

Kim provides excellent service every time we're here. Every staff member goes out of their way to make everyone feel comfortable. Every dish served is hearty and delicious. read more

Always enjoy eating there. People like receiving their gift cards too. Cute merchandise available for bear collectors.

I have been pleased with the quality of most of the food I have ordered. When it gets later into the evening things seem to go a little south. Like how I like my steak - rare. It will come well done, and taste bland. Like it has been on a steam table. Veggies will go from crispy steamed to soggy water logged. Garlic toast will go from just right to dry and stale. I have learned to order lunch instead. read more

Before work this morning, I placed an online order at this location to be picked up at 8:15 a.m. I ended up arriving a little early and so I headed to the door dash pick up area. When I arrived there was an older lady at the register who ignored me and went to tend to some tables. A young man who was very nice ended up trying to assist me and he let me know that they were still cooking my food. As soon as the older lady who had ignored me saw me talking to him she came over and asked him what he was doing then she asked for the name on the order. I gave her my name and then she said "here's your coffee," as if I wanted to stand there and hold an ice cold cup of coffee while waiting on my food. She then walked away and came back over to me and asked to see my online order receipt. I pulled it up and let her know that it was the same name that I had already given her and that I would not try to steal food from black bear diner. She then tried to clean her comment up and said "I never said you were but you have to look at the rest of the world," and then she walked away. I'm highly insulted because I would have no way of knowing the name on my order to have given it to her the first time she asked. Then she had the audacity to ask again, as if I came in to steal a take out order. Considering the fact that I am an African-American woman I consider the doubling down very prejudicial and I will not subject myself to prejudice when I'm spending my money. The nerve. Get it together Black Bear of Madera. We all aren't thieves. Follow up to Black Bear Diner: I left this review on google as well, and someone from your company asked me to send an e-mail. I did and received no response. Another follow up: I did speak to the owner of Black Bear Diner Madera and she was great with this. Not once did she doubt that I was telling the truth even though the employee has worked there for years. She spoke to the employee and the employee reached out and apologized for "prejudging" me. She said it will never happen again. Although I will not be back to this location, I would give the Fresno location a chance as it is owned by the same person. The owner should not have to pay for the bad character of her employees. Thank you again Amy. read more

Black Bear Diner - Madera - American Near Me - Madera, California

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Favorite Breakfast spot! Always a small wait time & food is Delicious I recommend their club sandwich & any steak plate Friendly staff read more

Black Bear Diner - Madera - Hot chocolate - American Near Me - Madera, California

Food was unappealing- not hot, unattractive plating, and sub par taste Disappointing

loved the chicken cobb salad- my waitress Charity suggested the grilled chicken and it was fabulous! Will be back for breakfast.

Ordered a "3 egg" Denver omelette and "hashbrowns". Safe, easy choice in my opinion it's really hard to mess up something so simple. My 3 egg omelette looked like a one egg omelette the ham inside was burnt. I get that eggs are expensive but the plate I ordered was almost a $20 plate. My hashbrowns did not look like hashbrowns and were burnt to a crisp. It was underwhelming and quite disappointing. read more

The Tri-Tip Dip has conviction: unlike many diner French Dips, it's clear that the meat came off an actual haunch of cow or similar. Both the meat and the au jus have meaty flavor, which you can't always take for granted in this genre of sandwich. Get it with onion rings so you can enjoy about 6 giant rustic onion rings rather than being faced with a pile of ordinary French fries bigger than your head. (Remarkably, the sandwich itself is not the largest of its kind ever; it's a shock to discover a Black Bear menu item that I can finish in one meal, but I'm not complaining.) Servers at the moment are college students living the "well, at least it's an indoor job" dream, so they're pleasant and will fix mistakes, but it's not the efficiency of a long-time hash-slinger. The restaurant has, of course, its full complement of faux log decor and carved bears. read more

Black Bear Diner - Madera - What's ahead? Could be bears! - American Near Me - Madera, California

A giant menu and giant portions. For less food or healthier options, look to the bottom of the me u. Excellent service. fair prices. Decorated Country Bear Jamboree at Disneyland and that's a compliment. read more

Great experience - they seated us got our drinks and order right away. Food was really good. Fresh - cooked properly, generous portions. Waiter checked on us and refilled our drinks. Came in hungry left full and happy. Thank you! read more