Would give zero stars if possible. Went in on Christmas Eve and the place was near empty. Was seated in "Liz's" section I believe. She eyeballed us several times but never took our drink order or even acknowledged we were there and then promptly went outside to smoke. After close to 20 minutes we got up to leave and a different waitress that was in the next section finally ran over to try to get us to stay. We decided to leave anyway. On the way out our waitress, Liz, finally acknowledged us but I didn't even want to speak to her and walked right by and out the door. Not our first time with this place and crappy service but definitely the last. read more

We both just ate the 55+ omelet and service was very fast and very friendly. It was 5:00 am and the place was almost empty. Maybe that is why it was so fast. The food came out piping hot and everything taste amazing. The place was spotless. I can not figure out why others gave this Denny's a bad review. DO NOT LISTEN TO THEM! We can not wait to eat here again! read more

Excellent service. They are amazing yesterday we got there when the snow storm was heavy and they gave super amazing service. The server lady that works at night and the manager were very nice and friendly. They let us stay there all night and morning. They let us sleep in the booths so my daughter could rest good. The grave yard server was great too. And our morning server was excellent in the morning. I think it was amazing that they were very helpful and friendly. I really recommend this place 100% and food was very tasty. The mozzarella sticks were perfect. The pancakes were delicious. Very clean inside. Honestly I feel so blessed that god put us in this place to stay while the storm was on. Thank you Denny's team you guys are the best. read more

When you come to a place like Denny's, It's a "When In Rome" kind of scenario. You really only want to do what they should do best...Breakfast. But this one couldn't even get that right. I ordered a Belgian waffle and when it was brought to my table it was so cold the butter wouldn't even melt. When I called the waitress over she apologized and took it back to the kitchen. When she brought it back out only seconds later it was apparent that she had microwaved it. Now it was hot, but rubbery and mushy. Inexcusable. read more

Been eating here every morning at 5-5:45 a.m., nothing but hot food & great service. My guess is the other digruntled reviewers experienced a much different Dennys crew later in the day....I was served by the graveyard crew. I travel all over & this is some of the best customer service you'll find at a normal everyday restaurant. read more

Where to start? The service was awful, and it seems as if they were understaffed. It took them an hour to make our food, we were very close to leaving, but they brought out our food just in time. and on top of that, in one of our orders, the mushrooms were undercooked and they forgot the English muffin that we ordered. And I could tell that most others were receiving the same experience. I will never come back, and I don't recommend this to anyone going on the road. The service is slow, and it's not worth 1 hour+. read more

Hostess at the front was the best. Super fast, super friendly, and ecstatic. Made my experience very joyful and easy. Couldn't have received better service. read more

This is one of best denny's I've been in. We were driving through the night and l stopped here to get some food and our waitress Faith was amazing. She was very nice, and had excellent customer service. Will definately be back. read more

Not bad! Obviously under staffed. Our server was extremely familiar with the word sorry. We heard it all over the place. The food was pretty good. Fish came out undercooked but the manager was extremely apologetic and replaced immediately. Decaf coffee was pretty good. Prepare yourself with patience and you'll have a good experience. It's Denny's. read more

We ended up here when none of the cafes on old 66 seemed to be open. It is part of a typical truck stop, with huge parking lot, lots of campers and trucks, gift shop and fuel pumps. However, the staffing is adequate, the food is hot and fresh, and there are lots of options. read more

There aren't many options in Tucumcari, but do yourself a favor and chose somewhere other than Denny's. The service was bad and the food came out cold. I'm pretty sure they just microwaved the cold food and brought it back out. Or it only takes them 30 seconds to cook a fresh waffle. read more

I don't usually like Denny's but because the weather we had to stop here and I'm so glad we did. Our waiter, Larry, was funny and very attentive and made our experience wonderful. The food was great and exactly what we ordered. Thank you, Larry!! read more

Super annoyed. Tried to call and pay for dinner for family members who were dining there on a long road trip, spoke to a super sweet girl who put me on hold to go get their ticket and when the phone was picked up again I was told by a different person that they couldn't do that for me unless I came in, I tried to explain that I was in a different state and was just trying to do something nice for family, and was told "I'm sorry" in that tone that says "I really don't care and am not interested in helping you or listening to you." Definitely not the kind of customer service that makes you want to give them business. Not that I ever expect to be in Tucumcari, but if I am I won't be going to Denny's. read more

Slow service and cold food! Keep on driving down the road and find somewhere else to eat.

When you go to Denny's you need to have low expectations. This was typical and did not disappoint, the food was mediocre and the service was as well. Just what I'd expect. Why did I come here??? read more

Worst service ever! Took close to five minutes to ever see our server. Way too long for food to come, it was cold, no silverware, no jelly for my cold toast. No good! read more

Don't bother stopping here. Wish I could give this location negative stars. Poor service, on top of cold meal (who serves spaghetti and meatballs cold), plus a manager that couldn't care less about their customers. Denny's nationwide offers truckers a 10% discount and that is all the manager at this location offered to do when it was brought to her (Ana) attention. Our waitress never once offer a refill in drinks for either of us dining together. Husband had finished his meal long before my meal returned to our table reheated and still not completely hot. My best advice "DINER BEWARE" read more

The only reason I am giving a 3 star is because the waiter was good. In spite of there being only one. The manager sat us. And came back to take our drink orders because the waiter was very busy It was late so I ordered decaf coffee. She said she would make a pot and it would take 10 minutes. I said ok. She came back very quickly with a cup of coffee. She said she had a little left. It was tepid old and disgusting. I could not even drink it. We ordered and our food came quickly. We all ordered breakfast meals and they were decent. It was late we had been on the road for a long time so it was what we needed. There was a lot of noisy drama going on with the staff and he manager seemed to be in the middle of it. She was not customer friendly. read more

horrible service very very slow . 15mins to get a drink, 25mina to get silverware if i could give zero stars I would.

This morning on our cross country road trip, we decided to give Denny's in Tucumcari a chance despite some negative reviews. Unfortunately, we should have taken heed of the poor reviews because there were absolutely correct. Our waitress was kind and considerate but the food took more than 40 minutes. We hoped the manager would do something to help service go faster but she brushed off our complaint and casually chatted by the cash register as we and people around us waited ridiculous amounts of time for food. When the food got to us, it was clearly not worth the wait. Cold toast, undercooked hash browns, and rubbery bacon weren't worth the amount of time we had to wait. I'm afraid we aren't going to be visiting Denny's again unless we have an hour or two we want to waste. Don't bother. read more

Best server ever is Rita! She was so polite and bubbly and excellent and attentive! And Ana managed the restaraunt like she was working at a 5 star place. Siracha burger was amazing! Chicken philly yummy! Denny's is stepping up their diner game. read more

I usually never eat at Denny's because of how terrible they are back home, but on a cross country trip in the middle of nowhere New Mexico this Denny's was probably one of the or the best Denny's I have ever eaten at. The service was fast and the food was hot, well cooked the gal checked on us a few times great experience even though it's connected to a gas station still felt separate. I'm giving it a 4 out of 5 for Denny's not for overall breakfast places. read more

Service was terrible. There were maybe three waitresses available for a full restaurant. We waited an hour for our food and then finally left without it. Our waitress missed out on a tip from a table of 6 due to poor staffing. read more

Awesome service. I am a server and always keep my expectations low, especially when on the road. All of the ladies worked as a team, really nice to see. There were only a few tables in the restaurant and within twenty minutes (lunch time) the restaurant was almost full. Service didn't slack or change though. That's when you know the staff know what they're doing and are professionals. Our food was great too. Definitely best dennys I've ever been to. Thank you. read more

I guess as far as Denny's go you never really expect GREAT service but believe it or the company does have crazy standards!! How this ones still open is beyond me! From everything I've observed this must be a training location because everybody absolutely sucked! I mean everybody! Walked in and got completely ignored for several minutes while a waitress got assistance inputting an order (should've known then). Finally got sat and our waitress Jessica (nice enough but reaking of inexperience and nervousness) took out order then came back 3 times to verify. Food finally came out and one order was completely wrong! The manager brought the food...so the manager took back the mishap and the entire table finished eating before anyone even noticed that one meal was still missing!!! They said "oh your bill we be right out" we said "how bout our food?" Oh my gosh all hell broke loose and three people went lookin for it! No apologies just excuses. EXCELLENT customer service skills obviously! The only one around here worth a damn would be Melanie...hard worker...brain in her head. She seemed thin on patience though. Wish we woulda just drove on through. Went to leave a review and saw 3 one star reviews back to back to back. Go across the street to Arby's! SERIOUSLY!! Save yourself! read more

Don't....just don't. Go across the street. Service was awful and the food was cold. A meal that should have taken at the most 30 minutes turned into almost an hour and a half. Keep on driving. read more

I rarely write reviews.. but this place is so bad I had to share my experience. First of all, I stopped by here twice on a road trip. The first time was in the middle of a snow storm and the place was slammed. The restaurant was understaffed and subsequently the service was slow. The waitress dropped off my first cup of coffee and rushed off so fast that I didn't have the opportunity to ask for creamer. So I waited and waited for her to come back or walk by. My coffee actually got cold before I could ask her for creamer. It was downhill from there. I felt like my kids and I were a bother to her. I had to ask her three times to bring us ketchup. The cashier asked how my meal was and I told him the truth.. my food was fine despite the service. No apology no discount offered- nothing! I tipped cause I'm not a jerk. Fast forward to today- on my way home we again stopped by to grab a bite to eat. We waited quite a bit to be seated and immediately I felt like our presence was a nuisance as we were told many times that the waitress would get to us when she could. When she finally did arrive she informed us she had been yelled at to take our table (great) again they were understaffed. We had to ask for a crayon for my child's coloring menu.. and the manager Jenny acted like she was too busy to be bothered. Our orders were wrong... my coffee was never refilled.. etc. while in the checkout line (without a ticket cause I wasn't about to wait around for that) I watched 3 groups of people leave the restaurant because they weren't seated. The manager was actually bussing tables while 4 of us were waiting in line to pay for food. Terrible service with a snooty attitude. Sub par food and a long wait. I will never eat here again. The entire staff should be replaced. read more

Worse service. Waiting just to get waited on. Had to ask for soup while waitress played around. Got meal couldn't cut chicken breast and couldn't chew it asked manager to try to cut it she wouldn't just said sorry. If you are tight on time or truck driver avoid this place!also tables all around were dirty. A lot of help just walking around doing nothing. read more

FOOD POISONING!!! Good god this place needs to be shut down. Only thing open late at night off the highway. We waited 45 minutes for our food to come out. NOT ONE drink refill the entire time. Food comes out cold and half of it missing. We're asked if we even want the the missing food we ordered like she was to bothered to go get it. She comes out with the other half, it's cold and stale. We are seated near the cash register and everyone leaving has a complaint about the same things. As we pay we tell the manager our experience and she says "yaaa.. Sorry" no mention of a discount, we pay. 25 horrible minutes down the road in the car both my wife and I are throwing up their nasty cold food. read more

Driving from MO to southern AZ. Our stop for dinner and a break was just what we needed. Our waitress, Kelcy, was delightful. Very, very nice and attentive. Great service and the food was a wonderful change from all the burger stops. We would definitely recommend this stop and we will return anytime we are going through that way again. read more