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    Dent B Gone

    3.0 (2 reviews)

    Services - Dent B Gone

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

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    Tolsma Auto Body & Towing

    Tolsma Auto Body & Towing

    (7 reviews)

    We chose Tolsma Auto Body based on the Yelp reviews and the initial estimate…read more We are new to the Treasure Valley. We had a parking lot mishap where a stub of concrete that was not very visible caught the front bumper of my wife's car and shredded the bottom edge of the driver's side as well as pulled that part of the bumper away from the body. Tony Tolsma is a nice man. He looked at our car and gave us an estimate for $1460. Since we had already received an estimate for about $1860 from another well reviewed auto body shop, we went with Tolsma. Ernestine is the office assistant that we communicated with for the repair. When we brought the car in, on a Tuesday, she said she thought the car would be ready by Friday. My wife called on Friday and was were told that there were issues with getting some parts, and the car would be ready on Monday. I understand that things happen. My wife called on Monday morning. Ernestine said she would have to call the parts people. She said she would call us back but didn't. My wife called again later and was told that the car would be ready by 1:30. We arrived at 1:30 and the car was parked outside, ready to go. My wife noticed that the color of the repair was not a perfect match to the rest of the car, though Tony told us that his painter was excellent at matching colors. When we went into the office, Tony told us this was because of the difference in colors on plastic vs metal. Otherwise, the repair looked good. We were shocked when the bill came to $1950, about $500 over the initial estimate. When we inquired, Tony matter-of-factly told us that he had thought the bumper part included the bottom spoiler, and he was mistaken, hence the higher cost. We thanked him, paid, and left. I knew that my wife was upset about the cost of the repair being so much more than the initial estimate, especially since we were paying out-of-pocket. I was unhappy as well. We are on a fixed income and, to us, $500 is a lot of money. I called Tony later and thanked him for being a nice man and for fixing our vehicle, but expressed my disappointment that the cost of the repair was so much more than his initial estimate. I told him that we should have been alerted to this prior to the repair so we could at least have been prepared. He thanked me for my call, acknowledged that he should have communicated better with us, and apologized, but did not offer to adjust the bill. My biggest problem with all of this is that Tony did a poor job of assessing the scope of the repair. Had we known that Tolsma was going to charge us $1950, we would have gone with the other auto body shop, which included the spoiler part in their initial estimate of $1860. If we need any auto body work in the future, we will not return to Tolsma.

    I was headed out on the interstate to Fruitland from Nampa, and then something happened and my…read morevehicle wouldn't drive and started smoking. I called "7" tow company's, they said; it's to far, called someone in Ontario and said call someone in Caldwell, they didn't have a big enough vehicle for my passengers and Great Dane, their tow truck was out of commission, some didn't even know where I was when I described where I was. The company's I called seemed like they were annoyed and it was a Saturday evening burden. I went down the list on google and called Tolsma. Bill was very friendly, told me how much is would be, told me 30 min and arrived with his monster towing truck on time. Bill even stopped 2x, once to pick my passengers up that were getting food ahead at the truck stop, and the 2nd to drop off at my passengers house to get her car. The process was smooth once Tolsma pick up. Thanks Bill

    Dent B Gone - bodyshops - Updated June 2026

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