After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

These guys are great. They say what they'll do and they do…read morewhat they say. There pricing is reasonable and you don't take your vehicle in to the shop until they have all the parts needed for the repair. Their paint work is a perfect match. Thank you Nova for the great job.

Made sure my car was fully fixed! Was even willing to bring to put in extra hours to get it done…read moreright!

They were very professional and easy to work with on my schedule. They are cost was affordable…read more They did an excellent job and actually did a little bit more than what they estimate called for. I would highly recommend this body shop to anybody that needs bodywork done on their vehicle. They work with several different insurance companies. They are the best thanks again to all the people involved in my repairs at Bob Dorsett's body shop, Elgin Texas.

Angelo was friendly and very helpful. I had a bad tire so I got another tire from a similar vehicle…read morethere with the wheel and he helped me put it on my car (which isn't even what they do). The tire and wheel was cheaper than a used tire from ASAP tires in Bastrop. I give this business a five star ***** review.

I Wrecked my Vespa and the employees were extremely polite kind and patient. If you ever have to…read morepick up a car in salvage, I would recommend them. They service all of Basyrop co .

Ours was an insurance repair because we were rear-ended and they're a captive shop of the insurer…read more We get nervous about quality of such arrangements. But he was very professional, communicated well, and let us know when parts were likely to be available. And when we called to report a "missed a spot" issue, he prioritized getting us back in and fixing it while we waited. It was a pleasant surprise.

I came here for some minor body work due to being rear ended. I picked this place because of its…read moreproximity to the car rental, my route to work in the morning and being on the insurers approved shop list. The body work was excellent. My bumper looks brand new! But here's why I'm writing a Yelp review: Not only did they do excellent body work, but they also fully detailed my car. Wow, it has never looked cleaner! Every nook and cranny was cleaned and it looks fantastic. Not only that, but their turn-around time was just a day and a half! If I ever need any body work done in the future, I am definitely coming back here.

My car had body damage from a fender bender. I received a recommendation from Covert bastrop and I…read morewas not disappointed. Kelsey at the front desk was very responsive and friendly. Cody did the body work and was always available for an update. Customer service was outstanding dealing with insurance. Also have had my windshield replaced through them and the price and service for that can't be beat! Thank you, Lost Pines Paint and Body!

Avoid at all costs!!!…read more I am not someone who will put up a bad review. But this place is just beyond terrible. I had hail damage on my car from a spring storm in 2024. I left my car with them for weeks at a time on FOUR DIFFERENT OCCASIONS and they never did a single bit of work! They have already battled with my insurance company for more money. And have cashed one check. No work has been done. They have no answering machine. If you reach someone on the phone they will make an excuse, say they will call you back and then you will never hear from them. This has been THE WORST experience I have ever had with any mechanical shop. DO NOT GIVE THESE FOLKS YOUR BUSINESS AND SPREAD THE WORD. TOTAL SCAMMERS

We took our 2003 Jeep Rubicon to Bastrop Customer Auto Werks with hail damage, a busted fender,…read morefading paint and peeling clear coat. When they were finished, it looked brand new again. Installed accessories also. They really went the extra mile. Could not be more pleased.

This was my first time taking my vehicle in to get fixed although there was certain obstacles,…read moreJaime with Bastrop Custom Autowerks put in the hard work to fix and complete my truck with perfection. I would highly recommend this shop to anybody that is needing to fix their vehicle, he was very open and communicative throughout the whole process, very friendly and understanding when it came to the payment process. I hope I will never have to come back to fix my vehicle but they definitely have a repeating customer if i did ever have vehicle damages!

We had damage to our SUV's back bumper and lift gate. We were quoted thousands of dollars for…read morereplacement of the lift gate, plus it was hard to obtain and we'd be without the vehicle for several weeks. I found J&J listed as recommended on the Bastrop Chamber of Commences website. Juan said he could repair the damage and even found more that had to be repaired then our estimate. His charge estimate was way under the initial estimate and we had the suv back to us in 4 days. Nice guy to work with plus an excellent professional job. Vehicle looks as good as new!

J & J did a super job on my truck with repair of rusted body panels and paint job. Work done was…read morejust as promised - body panels repaired in standard and primo fashion. Fair price for job well done. Highly recommended!

I bought a new to me junk car and have had to go to Fidel's three times already. They have a great…read morestaff to help you out no doubt I will be back

An elderly woman, and friend drove here from North Carolina, and was warned about leaving for…read more California via Texas with her brakes being that bad. When she got here, she had almost no brakes, rotors were history, and of course pad were bad completely worn. We ordered the parts for our mechanic but he could not get to it. I contacted Fidel, who I was told to do the work. I dropped the car off and explained the situation. He and his guys looked at the tires and stated that they would not make it to California and I agreed. She was on limited income but he worked out a deal where he got her used but searched the yard for tires on newly wrecked vehicles so he knew she would be safe. He put the brakes, rotors, etc put on and the tires for less that she would hav paid for the brakes alone at my other mechanic. The mechanic, knowing what the situation was, did a full safety check on the car, added a full gallon of oil (she was nearly empty of oil), checked her power steering fluid found it low and refilled it and fixed the leak in that line, also went through the entire cars engine and transmission to make sure it was safe and dependable for such a long drive by an elderly woman. ,The mechanic was incredibly able, left nothing to chance and easy to communicate with and was as caring about his lady as he would a good friend. And the cost was less than changing the brakes would have been with my other mechanic. Thanks, she said her car loved her and had never been in such good shape. Thanks to you all there. Your care was very much noticed and appreciated. And she made it to her destination and back,,,,and all was very well.