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    Lonestar Towing & Recovery

    3.6 (23 reviews)
    Open • Open 24 hours

    Services - Lonestar Towing & Recovery

    Auto brake repair

    Auto exhaust repair

    Lonestar Towing & Recovery Photos

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    Reviews With Photos

    Our pups chilling while Ron was hooking up our ailing truck.
    Anna W.

    We were two hours into our great Texas road trip when we blew out all our transmission fluid on Hwy 71. We pulled into the median as the truck just quit. Vehicles were whizzing by us at an insane pace. To say we were terrified is an understatement. I called Lonestar Towing & Recovery, and it was like a literal angel came to save us! Fifteen minutes later, here comes Ron with flashing lights to tow us to safety. He recommended an honest mechanic (Brian @ The Auto Shop) where we dropped off our truck, then he drove us to Lost Pines Toyota Rental where we rented a vehicle and continued our vacation with only a few hours delay! We spent the rest of our trip thanking God that we broke down in what was the best possible scenario. We called who is obviously the best wrecker driver in the state (see ALL the previous reviews) and, possibly, the entire country! Thank you Ron!!! We picked up our truck on the way home (it was a minor issue fixed at a very reasonable price), and we never missed a beat. HIGHLY RECOMMEND!!!!!!

    They are crooks!!!! Please see attached photo. When asked why we were being charged 3 days, we were told by Amy (front desk) "Because the vehicle was brought in at 11:58 pm and that counts as a full day. When I told her how suspicious that sounded, she rudely replied- I don't care that's what time it came in. A Man by the name of Bobby (back office) also rudely chimed in and said- if that's what the paperwork says, that's what it is. A back and forth occurred between myself, Amy, and Bobby with things such as Amy saying, "Who cares, it's not you vehicle anyway", and Bobby saying, "You are running your mouth (with a hand motion) a lot and you need to stop". I paid the bill and asked to make sure the times were on my receipt. I have already made 3 calls to places such as the BBB and 2 to local law enforcement and will not stop until I have received my money back. I will write a letter to the Mayor by 10/20/2023. I will never tolerate liers and thieves and this business is full of disrespectful lying thieves!!!!!!!! Please note the time requested, the time towed, and the time impounded. Please also note it was towed from Elgin to the business in Bastrop.

    Here's what he is up-charging me $3400 for.

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    3 months ago

    I needed a tire change. Ron arrived from the next town over in under an hour. Very pleased with his professionalism and quality of work.

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    5 years ago

    Very fast and responsive! Needed a lock out service, the company got their fast and unlocked my truck even faster.

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    8 years ago

    Business owner information

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    Amy C.

    Thank you for your comments. We appreciate your business.

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    7 years ago

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    Amy C.

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    13 years ago

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    Amy C.

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    Ask the Community - Lonestar Towing & Recovery

    Review Highlights - Lonestar Towing & Recovery

    “Not only did Ron, our amazing driver, show up in a timely manner but he is just an awesome caring guy!”

    Mentioned in 4 reviews

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    Frank's Complete Mobile Auto Care - Meet our shop technician Juan. With over 20+ years of experience, he dedicates his time to big jobs that require being put on the lifts.

    Frank's Complete Mobile Auto Care

    (218 reviews)

    East Austin

    Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

    In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

    Rush Automotive

    Rush Automotive

    (38 reviews)

    I can't say enough great things about Rush Automotive. Andrew and Aaron went above and beyond to…read moremake sure everything was taken care of the right way. From the start, they were honest, transparent, and genuinely focused on helping, not just making a sale. Besides the genuine honesty, what really stood out to me is how they always look for ways to save you money while still delivering outstanding quality work. That kind of integrity is hard to find these days. If you're looking for a shop you can trust that does excellent work at more than fair prices, I highly recommend Rush Automotive. Me and my family will definitely be coming back.

    Moved to the area not too long ago, and unfortunately had my first automotive issue. Heard a good…read morething or two about Rush Automotive, so I gave them a shot. Walked in and was immediately met with a friendly face. I described the issue, and I was on my way out, no immediate costs or payment info provided. Shortly later, they sent details about the issue, including picture proof (and some helpful circles showing exactly where to look). Through text, I was able to confirm what I wanted done. They let me know the work was done, and picking it up was super simple. As someone who is far from a mechanic, the picture proof they provide helps greatly in trusting their consultation and service. I was quite busy at the time they were working on my car, and they ensured me that it was safe with them as I had to delay picking it up a few days. The process felt more informative and solution-focused, rather than pushy, unclear and like I was being sold to. Huge shoutout to Aaron Loveless here at the Bastrop location, he was incredibly helpful and friendly. His representation of Rush Automotive earned a recurring customer in myself. I'd highly recommend Aaron and Rush Automotive here in Bastrop.

    A PLUS Automotive

    A PLUS Automotive

    (10 reviews)

    I wish negative stars was a thing! I hope to save others from our same fate…read more This shop had my brothers truck for a YEAR! It went in for transmission work, every time we called to check in there was a different excuse as to why it wasn't fixed. When I finally got involved two months ago the owner Robert kept giving me the run around, "health" problems, labor issues, etc. while I understand life happens never in my life have I seen a company do such terrible business. Last week my husband and I went to the shop and my brothers truck was blocked in a field by several other vehicles. Tuesday we went to get the truck after telling Robert to have it ready. Robert had the truck in a bay and blocked in by other vehicles; so we couldn't tow it if we wanted to. Robert asked for one more day. We told him one day. Today he called me this morning saying a part was broken. I told him to either fix it or have it in the driveway for a tow truck today. We literally picked it up and drove it to another shop. The truck drove worse than when we originally took it into A Plus Automative. There's no telling what this new shop will find. To make matters worse as we left and I followed my husband in my personal vehicle, an employee from A Plus started following us. Very creepy. STAY AWAY! Read my other reviews for recommendations for our go to shop.

    I have used A PLUS Automotive for over 14 years now, and have nothing but good work at a reasonable…read moreprice. The shop looks a little haptic, but my car always came back clean as it went in. Robert's word has always been gold.

    L & M Automotive & Transmissions - 12 Months- 12.000 Miles Warranty on Part & Labor here at L&M Automotive & Transmissions Inc in Bastrop Texas

    L & M Automotive & Transmissions

    (15 reviews)

    HORRIBLE HUMAN BEINGS- crooks. Bad reputation throughout the industry. DO NOT CALL THEM!!!…read more THIS COMPANY WILL BE SHUT DOWN SOON. BBB is not happy! Ty is horrible, and the older gentleman will cuss you out and then hang up on you, multiple times. lol, like a professional. They stole $85 from me because they had to "pay a mechanic to hook my car up to their diagnostics machine". I'm sorry? I've never, ever been charged for a diagnostics check. I have been charged for similar things, but I was ALWAYS warned prior to them hooking up my vehicle. However- I live in N Austin and my car broke down Sunday night in Giddings. Called the next morning to get it towed to L&M transmission in Bastrop. I told them I was financially not prepared for car work so please, please call before any charges were incurred. I was already scrambling to find funds where I could. "Sure ma'am, no problem" they said. I was quoted $5000 for my transmission repair & towing. When I told them I was offered free towing due to my major repair work needed. Ty then changed his quote to $4000. [$1000 for towing from Giddings to Bastrop? ~20 mi ] I couldn't afford the work needed on vehicle so when I told them I would have to get it picked up, they got all pissy and said, "Well you ain't getting yer car 'til you pay this bill!!" I told them that's why I was calling. To settle my tow bill before I had it picked up. They charged me $200 for towing and $85 to pay another mechanic to hook my car up to a machine, without warning. When I reminded them what I said, and that I'd be happy to pay the tow bill, all hell broke loose (I assume because this is an everyday occurrence for these piece of shit people). This is when the cussing, yelling, banging fists and hanging up on me occurred. I would call back and they would not answer. And when they did answer, I was put on speakerphone for the entire office to overhear my private conversation. I kept my calm- and would call back saying' "hi! I think we got disconnected!" They didn't pick up on my facetiousness, clearly, because they would laugh and say "nope! He didn't care what you had to say, he hung up on you." A manager is given that right? Ty the owner informed me of this. Bless his daughters heart, who works the front desk. She seems so embarrassed to be surrounded by such knuckleheads- but you can't do much when it's family, right?

    Customer service is very poor, they hung up on me four times in a row. When i went to pick up…read moremy vehicle , the over charged, didn't do what they said they did and wanted to charge additional money for more repairs they said was needed. I left their place with the same problem i came in with but 1200 less in my pocket. Overall i felt cheated and lied too. I didnt even want to take it back to have them fixed what the did wrong. Afraid i get taken again. Very sad and disappointed

    Lonestar Towing & Recovery - autorepair - Updated September 2026

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