Caution - Their billing practices leave a lot to be desired. After a year of my wife and I using…read morethe dentist, we had a very bad billing experience and left. What would you think when an unnecessary procedure is done and then not only are you charged for the procedure but you are expected to pay 400% more than what the dentist would accept in payment from the insurance company? Our insurance identified an unnecessary tooth build up procedure for a cap. The insurance had paid for the same procedure for several other caps. However, the facts the dentist presented in their original claim, a 2nd appeal and my patient appeal were review by two on staff dentists by my insurance company and denied as unnecessary. Taking advantage of seniors seems to be the name of the game in Florida. We don't support those that stick it to the customer. When you use this dentist, you sign a form that basically is their blank check. Very disappointing. We offered to reimburse the dentist in the same amount as the dentist had accepted from our insurance for the same procedure in the past just to close the matter and move on. The office manager said the payment had to be 400% more - $300+ more. Another interesting bookkeeping practice is that from our experience they overcharge for the patients portion of the visit and then you end up with large credit balances for the overpayments. Sometimes we had to remind the office of our overpayment and sometimes they told us of the overpayment. I would never recommend the dentist based on these practices.

After 3 x-rays by a technician that took ten minutes and a 7-minute exam/interview by the dentist,…read moreI was given an estimate for dental work that was 20% higher than a previous estimate I had from another local dentist and was charged $242.00 for the short visit, which was way excessive and I told the receptionist so. When I told her his estimate was too high and asked for a 10% reduction, since I would be paying out of pocket a substantial amount) because my insurance did not cover the work that had to be done, I got a take it or leave it response from the receptionist after she conferred with the dentist. I will not deal with this unsympathetic, overcharging dentist and would not recommend him to anyone.

Check google reviews for more accurate representation of this location. This place is a family…read moreowned private office that strives to make sure everyone leaves happy and healthy. They take most insurances and even without insurance they do the entire implant with the abutment and crown for only 1999

Extremely unprofessional handling of my care…read more I was scheduled to have my permanent crown seated, and 15 minutes before my appointment I received a call canceling it because the insurance claim was still showing as "processed." The problem is that the office waited weeks to submit the claim, something I had already noticed and monitored on my insurance portal. My tooth was already prepped, yet insurance verification and billing were clearly not handled in a timely manner. Canceling a patient's appointment minutes before it's supposed to begin due to internal billing delays is unacceptable and shows a lack of respect for a patient's time. This situation was completely avoidable with proper administrative follow-through and communication. I've lost confidence in this office's organization and patient care as a result.

Dr Feldman and his staff are so caring and thoughtful. I have had the best experience ever with…read moretheir level of care. What wonderful people they are. I have renewed faith in the profession because of them. Thank you for being the best! You really live up to your mission of care. Bless you and your practice and wishes for your continued success.

April my hygienist has made my experience a lasting one that I have referred family and friends…read more She always makes me comfortable at all my appointments. She has a way with people kind and loving. I will continue with her as my hygienist and recommend her to others .I rate her always a 10++++

I'm new to the area and needed to schedule a cleaning, so I was referred to this office and I was…read morenot disappointed! The staff greeted me warmly, and Megan took great care of me both at the start and after my visit. The X-rays were quick and painless. Aspen Dental traumatized me with this. Nicole, the hygienist, was absolutely amazing. She gave my mouth a deep, thorough cleaning and really took her time to make sure everything was done right. Afterward, she spent a few minutes educating me on recommended floss, proper flossing and brushing techniques, and the impact behind tartar and plaque. My visit was truly a 10/10 experience. I'm already looking forward to scheduling my fillings soon. You will not be disappointed coming here!

I was very impressed with the state of the art equipment. The staff is so friendly and…read moreprofessional. The office is immaculate and relaxing.

Dr. Bui is one of the most empathetic dentists I've been to. The people who answer the phone always…read moreanswer quickly, and are very knowledgeable about how to handle any inquiry I have. They always have appointments available, so I never have to wait to be seen. The techs I've had (especially the one who took care of me on 6/19/2025) are incredibly kind and patient. Both she and Dr. Bui turned a horrible experience for me into a salvagable day. Thank you. The technology they use is very new, so expect that to relflect the price, especially if you have insurance like United Concordia who doesn't like to pay for anything other than a routine cleaning and the most basic type of filling (even then, they only pay half). If you get the new type of fillings, with the ceramic prints... they're pretty amazing. United Concordia will cover part of it, but not all, so be mindful of your insurance. Since it's my back molars, I needed the stronger filling, so it was worth it in the end for me. This office is awesome, but not all offices in the "Smile Generation" portal are as good, so be careful when choosing a doctor on the portal.

Wasted 2 hours of my time and refused to do a regular cleaning because I haven't been flossing so I…read morehave mild inflamed gums so I would "NEED" a gingivitis cleaning. I get regular cleanings every 6 months and they were trying to upsell me over $1,000 worth of services. These people are just trying to take your money because they could've easily just given me a regular cleaning. They're extra nice to you to sugar you up for those upselling services. If I could give 0 stars I would. They're scammers trying to get the most money out of you.

Have been going to this location for years and have no intentions on changing. Staff is all top…read morenotch and I can't be better pleased with them. Highly recommend!

I have been going to Monticciolo dental office in Valrico since they opened and have been treated…read moreby Dr. Lake many times over the past few years. My experience with Dr. Lake is always excellent. From the moment I arrive, the friendly staff and clean, modern office makes me feel comfortable. Dr. Lake is exceptionally skilled, taking the time to explain every step of the process and answering all my questions with patience. His gentle, compassionate approach makes each visit stress-free. The team's professionalism and attention to detail is evident, from check-in to follow-up care. If you're in the Valrico area and need a great dentist, I highly recommend Dr. Lake. You'll be in excellent hands!

Everyone is so friendly and professional. They put you right at ease…read more The receptionist Melinda does a great job from answering questions on the phone call to the to greeting guests when they walk in. She is personable and helpful. Kim and Dr. Kickish were both so pleasant and patient. They answered all my questions and made me feel comfortable. All service prices are discussed up front so there are no surprises and they even have an in house plan that makes sense. They are NOT the pushy "gotta have this done" and "let's up sell"dentists I've been to. They seem to genuinely care and I felt right at home here! I returned for a second visit as I needed a tooth extracted. I'm not a great patient and even have fainted before, so I let them know my concerns. They were a tremendous help and Dr. Kickish and Kim both took extremely good care of me doing an outstanding job! I highly recommend them!

I go every 4 months for a cleaning and the dentist never comes in an reviews anything. I had a…read morecleaning on 11/24...paid in full. and they submitted my claim on 12/09. Two weeks later...AVOID!!!!

Dr. Carrero is in his prime. He's thorough. He shows you every stage of treatment visually and…read moreverbally. He even assisted me with a third party financing plan that made it possible for me to get the care I need. I'm 69 years old and have seen lots of dentists. He's up there with the best. He's a nice guy to. I recommend him highly and I'm fortunate to find him and his staff. The staff is patient, professional and empathetic. Their treatments are an education just like Dr. Carrero's dentistry. The office is modern, super clean and accommodating. Just go and you'll see what I mean.

Going to the dentist isn't easy for everyone and after having not been to one for a few years, it…read morewas hard to find a great dentist. My friend recommended Dr. Carerro and his team and I can not be more thankful. Everyone is kind, happy to help, and thorough in their work. The facility is clean and up to date. They genuinely care and are never bothered by concerns or questions brought up. If you're looking for a dentist, this is the one.