In February 2025, I acquired an abscess in a tooth. Unfortunately, our former dental group was no…read morelonger in-network, so I had to switch to a new group. Given the timing and the painful abscess, I went where I could get in, and that was my first mistake. Over the course of five months, I saw a dentist at Francis Park Dental Group and Rock Hill, as well as their St. Peter's location, all part of the SMILE Generation Network. I had a tooth that required an extraction and an implant, but their diagnosis was far more extreme; they went as far as telling me that all my teeth were loose and that I required much more work before they would complete the implant. Scare Tactics, and I fell for it! In July of 2025, I was to have the first half of my mouth, as I understand it, deep-cleaned and scaled on the left side. On that day, I am not sure what they did, though I can tell you it was the most painful dental experience I have ever had. I paid nearly $1700 up front for the left side of my mouth, with them assuring me that insurance would cover the rest. A few days after the procedure, their Rock Hill office called to inform me that they had not received preauthorization to proceed and that I now owed them another $ 1,500. They also requested that I track down my periodontal records from over 20 years ago, which is impossible to do. They bought the cart before the horse, and when I clearly understood that the work they were performing was neither necessary nor approved by both my dental plans with Delta, I canceled the procedure for the right side. They then said they would deep-clean the gums, after which we could proceed. I canceled that too and immediately found a new dental group. Since that time, I have been assured that my teeth are not all loose and that whatever they did in July was likely not required. I have also found that they charge nearly twice as much as Southwest Oral Surgeons for bone grafts, which is unacceptable. I have researched the group and found that this corporation operates a network of offices using scare tactics, an ongoing "extra"smile-generation credit card to trap customers into inflated dental work and interest charges.

My experience with Sean Cooney is very pleasant he's the best dentist very polite listen closely…read morewhere it makes you feel comfortable I would recommend him highly

Wanted to pull 3 teeth because if caries under the crowns. He stated he didn't think he would have…read moreroom to put a crown on these teeth. I got a second opinion from Wash U dental grad who said "no problem" and proceeded to place crowns over the repaired teeth. Dr. Strohmeyer likes to pull teeth.

I had 7 of my front teeth capped with individual crowns and they turned out beautifully! Dr…read moreStrohmeyer and his entire staff are the best!!

First class care and no pressure to have work done which is not required. This is a true family…read morepractice and I can thoroughly recommend them.

This was my first "amazing" dental service. I don't know if it's because the experiences I've had…read morebefore were poor, but this was honestly the best dental experience I've ever had. The cleaning felt really intent and careful. The analysis was given to me in a way I could understand. Dr. Doherty was also just very nice and informative while giving the cleaning. Would most definitely come again.

Dr. Anderson and his staff are the best dental professionals I have ever used. Dr. Anderson is…read moreknowledgeable, patient, and very good at his job. His staff has extremely low turnover and has consistently provided excellent service and care to myself and my family over the past several years. When I moved to this area, I had a difficult time finding a dentist that was knowledgeable, caring, and had a well-run office. I have found all of that with Dr. Anderson and his staff. I would (and have) highly recommend them.

I really hate to give one star, but I just have zero faith in Dr. Anderson to do even the simplest…read moredental work. I've been going there for about three years and in that time have had to go in twice for fillings. Both times, I have not been given enough novocaine and have felt the drill. When I mention this, he acts like it's my fault he has to give me another shot. This past time, I actually had to have three old fillings refilled. Now, a week later, two of my teeth are hurting and I have filling residue on the side of my tooth. So I have to go back in to have a routine procedure rechecked. Regarding teeth cleaning. I've had about three different dental hygienists clean my teeth and two have been efficient, but very un-nice. One is so friendly and now I make sure to always make my appointment with her. In conclusion, I would not go to Dr. Anderson for any major dental work and really wouldn't recommend going to him for even a simple filling.

I have dentist phobia. Or so I thought. I had not even been for a cleaning in over 5 years (I'm a…read morehorrible person I know ) I was always putting it off for fear of judgment and pain. Just got new insurance and figured it was time to get it over with. I saw Dr Sherine Apte. She was kind, GENTLE and best of all she made me feel completely normal and I got not one whiff of judgment from her. I had a deep cleaning and then had to go back for a few fillings. I told her about my fears and she was so gentle. She verbally walked me through everything. Constantly checking to see if I was comfortable. My teeth are so clean. I will never let it go that long again. Especially after finding such great care. Not only was dr Apte amazing but the staff was top notch too. Receptionist , hygienist. Event the other dentist stopped in to say hello. They are the best!!!

Dr. Apte and the entire staff at this office are all wonderful. I'm not afraid of the dentist but…read moredon't particularly look forward to going either. :) Dr. Apte makes the entire process a breeze and is clearly a skilled professional. She also remembered me from my previous visit, which just shows her attention to her clients and that she cares. I've never had a filling that felt "right" the first day (it usually takes some getting used to). Plus, she used the least amount of anesthetic necessary, which I appreciated (and had requested), and it was still painless! The staff is great - very helpful in trying to lower costs and figure out what procedures/devices my insurance covers and what they don't. I'm so glad this is my new dentist.

I'm writing this review after a year, still dealing with the consequences from my visit last year…read more First of all, they are super expensive. I got a crown there and my gum started receding, they referred me to a periodontist, had to pay a lot more for​ gum surgery and my gum STILL (after a year) bleeds and hurts around that crown! The overall cost for a crown (without root canal) and the gum surgery was a bit under $4k, and I wish my problem had been fixed at least... Plus, the tech did most of the work, you'll barely see the dentist...

I have been to Dr. Wintermantel office on numerous occasions. He is one of the nicest dentist you…read morecould ever met. However, his office staff is very unprofessional and disrespectful. I called in reference to an overpayment and Laura became angry inappropriately terminating the phone call. I called back and encounter another angry office person by the name of Melissa who also slammed the phone down on me. This is unacceptable in a place of business. After having dentist work I experienced a lot of problems with my teeth especially after the root canal. The dental assistance did not even my teeth right therefore I was in pain for over a week. Continuing go back and forth for there mistakes. I will never go back to this place.

My husband has been going to Dr. Wintermantel since he was a kid. So when I needed a dentist, this…read moreis where he sent me. This office is truly one of a kind! Everyone is very friendly and very chatty - it's a fun environment! Even more importantly, they make me feel safe, well-cared for and they're decently fast (I can get everything over with pretty fast!).

Dr. Hartel has been my dentist since 2004 or 2005. His staff is friendly and attentive. I'm pretty…read moresure I've seen all of his dental hygienists and they are all great. I've never had problem getting an appointment and even if my appointment is at the end of the day, they are rarely behind. When they are running behind, they keep you updated. He is the only dentist that I've actually kept my bi-annual appointments. Dr. Hartel is honest and lets you know all your options. The last time I went in, I had an infection in the gums in the back of a wisdom tooth. The emergency dentist I saw wanted to talk me into getting my wisdom tooth pulled. Dr. Hartel told me that getting my tooth pulled is one option, but also offered other suitable options. Over the years, I've had cleanings and fillings done at his office. Dr. Hartel would never try to sell you a more expansive or unnecessary procedure. When he noticed that I grind my teeth, he told me that I can either get a $500 custom night guard in the office or I can spend less with over the counter version that works just as well. Same thing with teeth whitening. The office has expanded in the recent year and I think there is another dentist.

Excellent care taken to insure great results. Patient focused communication, gentle hands, latest…read moretechnology reduces delays in cosmetic improvements. I cannot stress enough the attention to keeping patients comfortable and pain free.

From the owner: Family Dental Officeread more