I can't say enough good things about the team at the Van Nuys location--especially LauraLee and…read moreJean. I have unique circumstances with a doctor out of state, and they are always incredibly accommodating, including the ultrasound tech. Their level of care and professionalism set such a high standard that I mistakenly assumed all offices would be the same--but after visiting the Northridge location, I quickly realized they are not. That experience only reinforced how grateful I am for the kindness, consistency, and excellent service I receive in Van Nuys. I'll be booking here every time.

First time here. A bit hard to find but on the grounds of Valley Pres Hospital. But I saw Laura…read moreLee outside.... Laura Lee helped me confirm the building where I go in because she was outside walking in the building and I asked her where Renaissance Imaging is. She also checked me in for my imaging. She is very nice and helpful and patient. She's awesome! Sam was my imaging technician. He was so nice and made me feel at ease (since I was a little nervous, as it was my first time). He made me feel comfortable and explained what was going to happen step by step. Awesome guy! The place is clean and since I arrive earlier than my appointment they took me back early! :-) And they validate parking. (Yay, clap clap clap)! Thank you! I had a very good experience :-)

This place is very clean. Staff are pleasant and helpful…read more Kevin the MRI tech was great and explained everything in detail that he was doing. Would recommend to everyone.

Extremely frustrating experience. Communication was unclear from the start and we kept being told…read moredifferent things. What should have been a straightforward MRI appointment turned into weeks of confusions and unnecessary delays. When patients are already dealing with medical anxiety, the last thing they need is poor coordination. We ultimately decided to go with another facility because we no longer felt confident in the process here.

DISC is located on the first floor of a medical building in Encino. Dr. Rashti, located in the same…read morebuilding, urged me to get a knee MRI ASAP and recommended DISC. Employees here, especially Elizabeth, were super friendly and were eager to help with insurance verification etc. My insurance ultimately did not cover the MRI, but the prices here are fortunately very, very reasonable. The MRI technicians were likewise super friendly, and I couldn't have asked for a better first time MRI experience. 5 stars and 2 thumbs up!

I had to go for my first MRI ever and was given this place through insurance. I wholeheartedly…read morerecommend them. First, the office is beautiful and very calming when you walk in. Second, I cannot say enough about the staff. Each one was very friendly, which was comforting knowing I was a bit nervous about doing this to begin with. There was a glitch that they didn't receive authorization prior to my appointment. Several ladies were persistent to get the problem resolved. When I left, I was handed a disc of the actual procedure and told if I need to take it to others doctors in the future I would have it. A final report would come in 1-2 days. The next day my claims adjustor sent it to me. I will say it was very thorough. Thank you again for taking care of me!

I've gone to other imaging centers and been to this one maybe 2 or 3 times (including today). I…read morecame early and staff were busy but I was acknowledged as soon as I walked up. Nice but also I understand it's not always easy in that environment to be on top of new people coming in. I checked in, filled out my paperwork and expected to be sitting for a while since my appointment wasn't until 11:30am and I arrived close to 10:45am. To my surprise I was taken back early. John was the star of my day. He greeted me more prepared than I've ever had a scan tech be. He ran down everything that would happen but none of it was condescending and he respected my experience while still checking if I had questions or needed anything. Anything John said he would do he did right on time. No one forgot about anything they said they'd do, whether it was getting parking validation, being reminded to take medication or asking for water. I was offered more comforts without asking. I didn't get his name but the guy working with John helped care for the little things and made sure I had a pillow also propped under my arms so they wouldn't fall asleep while my scans were being done. No other imaging place ever offered that, and yes my arms would fall asleep. We chatted about clothing options for scans and he's the first person to have given suggestions and they were good. Back to John, he talked me through my scans and what to expect, which I always appreciate. He told me how long until I could move my head while the rest of my body got scanned. Scans make me nervous so I try to request time checks but places don't always do them when they say they will. I didn't ask John for time info, he just did them and came over to tell me and check I was ok and understood instead of just using an intercom. Nothing felt forced and I had never admitted to them I have a hard time staying still for so long in the machine. They just got it. Scans used to take me about 45min but they also have a new machine that did them (PET/CT) in under 20. The results here also take maybe a day or two to be sent to my oncologist vs a week or two from other places I've been. I drive from the Hollywood area to Northridge based on my Oncologist's suggestion and as much as I hate the drive and the cost of gas this is absolutely worth it. Big thank you to the whole Renaissance Imaging Center of Northridge for being so wonderful. What a difference it makes. Bonus points that when I called Marisela to make an appointment she actually called me back when I left a message. It sounds so basic but going through the Medical system so much getting calls back is not as common as it used to be so I was impressed.

I had such a wonderful experience with Fariba Rabiei, Mammography Technologist, at Renaissance…read moreImaging Center. After previously having a very negative experience there with an ultrasound technologist, Anete, I was honestly nervous about returning. During my ultrasound experience, I did not feel that Anete was trauma-informed. Her demeanor felt cold, detached, and lacking in compassion, and she came across to me as though she really did not want to be there. When you're already dealing with medical concerns and feeling vulnerable, the way you're treated matters tremendously. Then I met Fariba and Fariba was THE BEST! This was my first mammogram, and I couldn't have asked for a better person to walk me through it. Fariba was warm, polite, patient, compassionate, and incredibly respectful. She explained things, made me feel comfortable, and turned something I was nervous about into a genuinely positive experience. The contrast between my two experiences at the same facility was HUGE. Fariba demonstrated exactly what trauma-informed, compassionate patient care can look like. She made me feel like a person rather than just another appointment. Fariba, you redeemed this place for me! Give this woman a raise, an award, flowers... SOMETHING. for Fariba. Healthcare needs more people like her.

Easy to make appointment Pleasant staff , very recommend…read more All went very well and easy

Excellent service, Alex and Raquel are the best! very professional. Thank you for your help!read more

I am totally recommending this place for people whom are claustrophobic. The staff are amazing. The…read morefront desk Celine is very nice, friendly, yet professional. Their lead tech Micheal was so professional and very caring. He made sure that I was as comfortable as possible. I was super anxious even with the open MRI but this place helped me to do study with almost no discomfort. Truly recommend

Worst customer service Being 6 minutes late from the time…read moreof your appointment will be the reason for being rescheduled

I have nothing but amazing things to say about this office. From the moment I walked in, every…read morestaff member made me feel welcomed, cared for, and supported during a vulnerable time. The front desk staff, especially Michelle, along with the technicians Ida and Laura, were incredibly knowledgeable, professional, and compassionate. They took the time to answer my questions and made me feel completely at ease throughout the entire process. A special thank you to Dr. Omid Bendavid for his kindness, professionalism, and for providing my results right away. His prompt communication gave me immediate peace of mind and turned what could have been a very stressful experience into a reassuring one. This office is the perfect example of how healthcare should be efficient, professional, friendly, and most importantly, comforting when patients need it most. I have already recommended this location to my family and friends and will continue to do so. Thank you to the entire team for such an exceptional experience.

I wholeheartedly recommend Dr. Bendavid and his team to anyone in need of imaging services…read more Dr. Bendavid's Beverly Hills office is my home office but when I needed to get in quickly for follow ups before traveling the only availability was in Tarzana. I was a bit hesitant about visiting a new location since I know and have always had such a great experience with the Beverly Hills staff but the Tarzana team exceeded every expectation. From the moment I walked in, they were welcoming, friendly, and quick; they made me feel completely at ease. And of course, Dr. Bendavid's care, attention, and expertise are truly unmatched. When it comes to imaging, what many people don't realize is that the person interpreting your results makes all the difference and he is simply the best. (coming from someone who was misdiagnosed elsewhere) What a fantastic team and overall experience!

I recently visited my regular urgent care, and Dr. Green gave me an order to get my MRI done here…read more-- and I can't say enough great things about this place! When my doctor said this was the only imaging center that could get me in within 2-3 days, he wasn't kidding. I was able to schedule my appointment in just two days, which was amazing. The check-in process was quick and easy, and the staff was so friendly. Monica was especially sweet and thoughtful -- she made the whole experience so comfortable. I got my imaging done smoothly, and the very next day my doctor already had my results. Such a great place with wonderful people who truly care about their patients. Highly recommend!

Horrible people and staff! First they said the x ray tech was not here on Friday, then I show up on…read moreMonday just so they can say the same thing again, as I was frustrated the "manager" tells me the x ray machine is down. This is actually laughable, so what is it? No x ray tech or is the machine down? TRASH