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    Women's Diagnostic Imaging Medical Center

    Women's Diagnostic Imaging Medical Center

    4.5(11 reviews)
    21.9 mi

    Terrible Billing Practices & Unprofessional Behavior -- BEWARE!…read more I had an extremely disappointing experience with Women's Imaging Center and Dr. Morris-Chong's office. We were charged $250 up front for a screening that our insurance, Blue Shield, confirmed was covered 100%. Blue Shield was shocked that this facility charged us the way they did. While billing mistakes can happen, the real problem was how the office handled (or rather, mishandled) the situation. Even after we sent them the official Explanation of Benefits clearly showing full coverage with no copay, they continued to deny the facts, gaslight us, and insist that our insurance required payment. We had to get Blue Shield directly involved, and they confirmed not only that the visit should have cost $0, but that they had already paid the center -- meaning the office attempted to double-dip from both us and the insurance. To make matters worse, trying to get a refund was a nightmare. Front desk staff like Barbara C. dodged calls and gave the runaround, claiming she didn't handle billing and would "talk to the doctor " and that "the person that does billing hasn't been in the office at all". Really? How is that possible? After a few calls someone did eventually email us but that person did not seem knowledgeable with billing practices. After weeks of back-and-forth emails (where we were nothing but professional and polite), they agreed to refund only $160 (they confirmed they were mailing it out July 7th) -- not the full $250. Weeks passed with no check, and when it finally arrived at the end of July, it was for only $90. After that? Total silence. They completely ghosted us. Blue Shield has contacted me to encourage me to file a grievance against this practice as they feel cheated as well since they already paid them long ago and are shocked by the mishandling of their billing with our case. We have full documentation -- emails, call logs, and letters from Blue Shield confirming our position -- and are happy to share them with anyone considering this practice. This isn't about the money; it's about the principle. No patient should be treated like this, especially when already dealing with the stress of a suspicious medical finding. Absolutely unacceptable and unethical behavior from a healthcare provider. Avoid this place at all costs.

    My fiancée had a consultation with Dr. Morris on October 8, 2024. We wanted to obtain a second…read moreopinion as my fiancée had a suspicious finding. Dr. Morris was amazing! She had the best bedside manner and explained everything to us to the point where we hardly had any questions. Whatever questions we did have were answered thoroughly. After the appointment, our nerves were calmed as we knew what to expect and were no longer in the dark about what the next steps were. I worked in the medical field for 12 years. I have never encountered a doctor like Dr. Morris. She is what every doctor should strive to be. Absolutely the best experience! I can't forget her office manager, Barbara! She is absolutely amazing--very professional and caring. Made the whole process simple and streamlined.

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    Women's Diagnostic Imaging Medical Center
    Women's Diagnostic Imaging Medical Center
    Women's Diagnostic Imaging Medical Center

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    Renaissance Imaging Center - Downtown S. Virgil

    Renaissance Imaging Center - Downtown S. Virgil

    3.3(207 reviews)
    15.8 miWilshire Center, Westlake

    Hi, my name is Harriet... I had a wonderful experience at the Renaissance Imaging Center on Virgil…read moreSt., in Los Angeles... The staff was extremely nice and caring... I have problems with my small veins, so it's hard 2 draw my blood... The young lady who drew my blood was very professional... On the first try, using a butterfly needle, she was able to get my blood with no problem... This was done a few months ago, so I'm late on giving this review... The 3 young ladies are Vanessa V.(Front Desk), Ari (Technologist), and Mammo... Many, many thanks to you guys for your caring and professionalism... Outstanding Service, and I highly recommend this location... Rating 10+

    I wasn't planning on writing a review, but after what happened, I feel obligated to warn others…read more I brought my dad to Renaissance Imaging Center (Downtown LA) for an ultrasound with Patricia. The appointment itself already felt off because the tech appeared extremely tired and unprofessional, and there was a noticeable smell of alcohol on her. It was concerning, but we tried to give the benefit of the doubt and move on. Later, the doctor informed us that the ultrasound had to be repeated due to a technician error. That means my dad now has to come back and go through the entire process again because the scan was done incorrectly the first time. This is not just inconvenient it's unacceptable. Patients trust imaging centers to be accurate, professional, and safe. When you're dealing with people's health, mistakes caused by negligence ar impairment are a big deal. Very disappointing experience, and I would seriously reconsider coming here if you're expecting quality care.

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    Renaissance Imaging Center - Downtown S. Virgil - Building entrance for 1st floor

    Building entrance for 1st floor

    Renaissance Imaging Center - Downtown S. Virgil - 5th floor 505

    5th floor 505

    Renaissance Imaging Center - Downtown S. Virgil - Pretty paintings

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    Premier Women's Imaging - diagnosticimaging - Updated June 2026

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