Review for Dental Options North Miami I am sharing my experience to help other patients. Before starting treatment, I informed the doctor that I have a TMJ condition and asked to proceed carefully, even suggesting doing one crown at a time. The doctor recommended placing two crowns during the same visit. Prior to the procedure, the doctor also recommended that I receive Botox treatment in my jaw to help relax the muscles. I followed this recommendation at another office so the procedure could be more comfortable. Despite this, the procedure was extremely difficult and painful. During the crown procedure, there were three assistants working with the doctor, and multiple attempts to place the dental thread caused significant pain. During the process, I was in pain and bleeding, and I had to ask for additional anesthesia because the initial anesthesia was not sufficient. The procedure lasted several hours and was physically and emotionally distressing. After the crowns were placed, I experienced ongoing pain, inflammation, and food getting trapped around the crowns. Because of these issues, I had to return for additional visits. During those follow-ups, two different dentists evaluated my case. One visit was to remove trapped food and treat the area due to concern about infection. Another visit required redoing one of the crowns. This means that beyond the initial procedure, multiple additional providers had to intervene due to complications. I was also later informed--and it was confirmed by another dental office with X-rays--that excess cement had been left around both crowns, which required additional care and raised concerns about the quality of the work. When I developed inflammation and pain again, I contacted the office by phone and email asking for guidance on how to manage the situation (including how to clean the area safely), but I did not receive any response. Before the procedure, my TMJ symptoms were controlled after the Botox treatment. However, after this dental work, my condition worsened significantly. I also repeatedly requested my full dental records, including treatment notes and a complete summary. I was told another dental office needed to request them and that additional forms were required, causing delays. Even after a release was provided, the records I received were incomplete and missing important details about the complications and my condition. This is especially concerning because I now need evaluation by a TMJ specialist, and complete and accurate records are essential for my care. Patients should be aware that they have the right under HIPAA (Health Insurance Portability and Accountability Act) to access their dental records. If records are not properly provided, concerns can be raised with the Florida Board of Dentistry or the Florida Department of Health. I hope the office improves its patient care, coordination, and transparency. After the procedure, I experienced complications despite informing the provider of my TMJ (TMD) condition beforehand. My symptoms worsened following treatment. I was then provided with a referral for oral and maxillofacial surgical evaluation (TMJ exam/surgery), rather than a resolution of the issues caused by the procedure. Update: After posting this review, the office responded publicly asking me to contact them. However, I had already contacted the office multiple times by phone and email while I was experiencing pain and inflammation and did not receive any response or guidance. At this point, my main concern remains unchanged. I am requesting my complete and accurate dental records, including all clinical notes and details of the complications I experienced. The records provided so far are incomplete and missing important information needed for my ongoing treatment with a specialist. I hope the office will address this matter by providing full and transparent documentation without further delay. read more

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What a horrible experience I had with these people. They sent me the wrong address so I was lost in the building and finally I find it but there are in a different building . She said come we will see you When I get this new address 30 minutes later she says because you are late we won't be able to see you for awhile . I drove over an hour to get there trying to save money Horrible experience don't go there read more

Unorganized and unprofessional office. Don't waste your time...go elsewhere. I waited over 40 minutes in the waiting room after I showed up on-time for my appointment (which I confirmed via text message). As evidence, I included the text message they sent me confirming my appointment time. Also, their building is dirty, way too busy, and you'll spend 10 minutes looking for parking in their decrepit parking lot. This place is called "Dental Options". Fortunately you do in fact have options for your dental work...this place is a BAD OPTION. Find yourself a better option : ) read more

Dental Options - General Dentistry Near Me - North Miami, Florida

Extraction. The girl that was helping the doctor was so damn rude and rough and after the doctor to cut my teeth she put in that little tube to take out my saliva and she hurt me and didn't even say anything very nasty person she doesn't need to be working in a dental office and you never know what doctor you're getting. I went here a couple years ago and everybody that worked I was so sweet and so nice to me cuz they knew what I was going through but now they really don't care they want to do their job and get you out mind you I didn't pay with government money I paid one of my own credit card so in reality they don't give you s*** for free and they put more stuff on your bill that you don't even need read more

Dental Options - General Dentistry Near Me - North Miami, Florida

With a completely straight face they told me I need a night guard to protect my crowns (which have been in for 10 yrs already) and that the night guard would cost $500+ WITH my insurance (when they're $5 on Amazon). LmaoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooSMD Everything else was just as laughable. This place is very clearly money hungry I wouldn't trust them! read more

Dental Options - $500+ dollars for a $5 mouth guard these ppl are robbing the poor - General Dentistry Near Me - North Miami, Florida

Horrible experience The only people that were nice were the lady in the front desk. They thought that we are sheeps in a farm there was a lot of people over there. I went for a consult and the Dentist technician I believe she did not greet to me. Then she asked me if i had pain and I told her that i gave my referral to the lady in the front desk . Really you did not how to do your job?. Then she obtain rx from 2021 imagineeeeee. The doctor came at least he greets me he stayed 5 minutes while another woman came to interrupt him and he left. They told me that I have an abscess but I have to ask for my prescription. UFF that was another story they did the prescription wrongggg . I went to Walgreens and the pharmacist told me this is wrong you cannot get 875 mg of Augmentin 3 times a day so he try to call the doctor of course no one answered. The next day i called the office and they told me the Doctor only comes on Monday really???? What about experience .Finally i contact walgreens and at the end of the day i received my prescription . Unbelievable. Stay away from that office . read more

I was a client of dental options for many years,until they moved to New location my account was not correct they double charged me for dental work and a real show to get my money back .I was told to leave the premises and I refused,so I call the police, this really got out of hand and still I was missing the money my insurance had paid not only that they stuck to finance contracts wich im pursing now with state attorney to investigate my case. I was treated like a peace of garbage and to make it worse one of my crowns cracked off and no warranty.also the new work that I financed now is giving problems to find out that they will not honor me there to fix this problem for this and mush more I rate the management of dental options as poor as they come on the other hand the help is awsome if the owner only new how I was treated and the embarrassment that I have gone through, ive tried many times to find the owner to leave a message they refused please beware of this practice. read more

Never everytime Orthodonist side with the bitch josline is a no, they fuck your mouth up and don't want to pay!! So that's more money out of pocket for you they full of shit, she is a theft josline!! The one who do the finances her name is josline her birthday is November 5 that the one because I don't no her last name.. She is a mf that thinks she can talk you any kind of way wrong patient I will be get to g a lawyer asap if you think for second I'm pay for this fuck up they did 1300 dollars no I'm not my front tooth is lose and crack from the bull shit job there dentist did and when the treatment is not done they want you to pay more money for the fuck up they did not you but what they did.. No I will not be paying one cent No stars read more

Extremely efficient operation they have going at this dental office. Upon reaching out as a new patient via phone call, I was booked for an appointment only 2 days later. I got both new X-rays and a great, highly detailed cleaning all finished within 90 minutes of showing up. The staff was delightfully pleasant and extremely professional. The cleaning itself went great, and it was clear the dentists take pride in being detail oriented and delivering a great result. Overall, this dental office has an aim to provide a great quality service fast, get you in and out with a smile on your face, while also not attempting to overcharge or provide services you don't actually need (an experience I've encountered at previous dental offices). Their prices appear quite reasonable for patients without dental insurance as well. If anything I think they under-billed me for the level of cleaning they provided as I had not had a cleaning for over 2 years before my visit at Dental Options read more

Bad service, they charge you for stepping on the clinic, they charge you for not going to the appointment, $100 and inflate the budgets of both insurance and the individual, be careful with the budgets simply, read each of the budget well because they usually inflate the budgets both the individual and those of the insurance' bad face of the receptionists and tomorrow attention of the administration read more

I am FED UP with this office. I have been trying to get an implant done, and it took about 1 MONTH for them to get their affairs in order. First I went in and they recommended a bridge due to my case. I said fine. Then, they scheduled me (and rescheduled me) several times JUST to get that done, to the point where I DON'T HAVE ANYMORE SICK LEAVE FOR WORK. Then I finally received my bridge, and within 2 WEEKS it falls off. Keep in mind bridges are meant to last 10 YEARS. I am so done with this office, with their unprofessionalism, with their lack of regard for their patients, and with their poor recommendations. Truly, if you need dental work done, DO NOT COME HERE. It is a waste of time AND money. read more

I declined an X-ray and they refused to provide a teeth cleaning despite previously communicating they would.

AVOID THIS PLACE AT ALL COST!!!!!!! This place is a joke. They're a bunch of lying, money-hungry crooks who don't care about their patients. Save yourself the headache and find a dental office that isn't ran by a bunch of con artists who are too lazy to do their jobs properly. They are extremely unprofessional and rude. Several other reviewers on Google reviews have mentioned how Carlos, the plan coordinator, initially greets you warmly, but his demeanor shifts drastically to hostile and unprofessional when you question payment requests. They're very quick to take your money but act very strangely when it comes to refunds. I had a procedure done and Carlos informed me that I would be reimbursed by my insurance after they sent a claim. To understand the process better, I followed up with my insurance, who told me that the dental office should have contacted them first for a prior authorization to determine my out-of-pocket expenses. This process has dragged on for two months, and I'm still fighting to get my money back. Fortunately, I can check the status of my claims on my insurance website. I saw that the claim was completed and approved, so I called the dental office. Carlos then told me, "I haven't received a check from your insurance yet," which I knew was false. My insurance confirmed that the payment was sent out a month ago and had already been cleared. The constant lying, back and forth, and lack of accountability is infuriating. You have to constantly probe, call, and nag them to do their jobs. This is extremely frustrating as someone who works hard for their money, has insurance, and just wants what they are owed. I will not be returning to this dental office, and I strongly advise others to avoid it as well. They are quick to take your money but take forever to refund it. They concoct all sorts of stories and even had the audacity to offer me credit instead of my money back. The office manager Lana Uryash also does not know what she's doing and she's very greedy. Every time I go into that office I always overhear her trying to sell someone a care credit card. Doesn't care about anyone's well-being only sees walking dollar signs. I asked to speak to her higher up and to provide me with their contact information but instead she just provided with the same email that's on HER OWN business card. What a joke! They don't want to help you, they only care about money! RUNNNNNNN read more

Never come here, they made up stories to do treatments, insurance pays and you wait 5 months for money back!!!! and when you go they tell you to wait!!! then they start blaming it on the insurance. fishy place read more

I have never gotten a tooth pulled out & my experience here couldn't have been worse. Instead of being treated like a human, I felt like just a transaction. My ortho surgeon Brigitt Corredor barely spoke to me, only to tell me what to do with my mouth. Neither the assistant. They weren't on the same page with whether I had cavities or not. I wasn't thoroughly walked through with the process & after the procedure there was not much said or instructions given. I wasn't instructed on what to do with the gauze I was given. No proper after care instructions but just a paper. I was so traumatized I had a breakdown after in my car. Not only is getting a tooth pulled out traumatic but to be treated like a transaction made it worse. I had to contact a dental hygienist that I happen to know for instructions along with google. I was given the consent/liability form after getting my teeth pulled. I am so disappointed as this has been the only dental office that I have been to. This experience was truly horrific. I have been a patient here & can provide valid proof if need be. Never again! They have called me to "offer" a bleaching kit as a peace offering to take my Google review down & replied with a false claim that they couldn't identify me as a patient. Not only are they unapologetic but FRAUDS! Please stay away. read more

I wish I read the reviews before I went. The same thing is happening to me. They said my insurance doesn't cover the treatment so they told me to apply for credit which I did. Then after I signed I had second thoughts and called my insurance company and they confirmed they do pay for the treatment all I have to pay is a copay. So I told the manager I am not going to do the treatment with them because they do not abide by my insurance. Well they charged me for over 2900 on the credit I applied for treatment they didn't even do. I am disputing that credit charge. Beware l about this dental options place. They won't honor your insurance. read more

For years I have been coming here and today will be my last visit. I must say the cleaning here is exceptional however they are very expensive and only care about money. You will pay whatever deductible you have on your initial visit then, when you go back it always oh you need to pay more, on many occasions I have had this happen to me. Also the office manager and finance lady is always saying but it's your insurance, no it's not, it them, their prices and love of money. Today is my final visit because based on what I pay for insurance and my budget yearly I never need to use it all but every time I go they find something that needs to be done or charge for. I never have to pay for cleaning or exams but with one filling in a year I had to pay before and after insurance claim with a sizable budget for the year. Yes that's the service they provide here then argue with you to pay and say take it up with insurance because we ask for this and they pay that. Save yourself, find a office that's compassionate and reasonable because believe me you won't find it here. read more

very dirty and unprofessional dental office. rough treatment of patients. The front desk is not attentive and unpleasant to communicate with. the worker named Carlos is very unprofessional and arrogant read more

It is true that they overcharge and are very sketchy with their communication. They also didn't explain that some items weren't covered by my insurance and I ended up paying almost one thousand out of pocket. They didn't even submit everything to the insurance because they said it wasn't covered, if they had submitted it I would have had a record of it. Also, I'm sure they tell everyone who goes there for the first time that they need an "extra deep cleaning" which is not all covered by insurance. This place is all about the profit and not the customer. read more

While waiting in the examination chair to be seen, their computer screen was visible to me - the one with all the patient notes. Right there, I clearly saw, "I do not want to treat this patient" and wanted to cry. I suffer dental anxiety, which is now worse as I feel the anxiety is justified; this place seems completely unprofessional. When I brought it to the dentist's attention, another dentist who I had not seen previously and DID NOT write that comment, he could not believe that this was written. Please note, the dentist I saw today (Dr. Mario) was very professional, explanatory, and patient. He must be the only one who really cares about patients and their well being at this office - thanks for that! read more

DON'T GO HERE! Incompetent staff who overbill insurance when they know you have Good PPO Insurance!! They barely speak English and are disgusting thieves!!! We always call Insurance Company prior to coming in for cleanings and they still want to charge for something our Insurance paid for!! They double bill and lie!!! Do NOT GO TO THIS TERRIBLE PLACE!!! STAY AWAY!!!! read more

Hygienist office. Zero quality. They are just trying to get your money. The worst dental office. So funny that they charge the money before the treatment. When they see the one star reviews, they will write that you are not our customer. Sure! read more

I went to the Dental Options in Aventura today for a cleaning, and exam. The customer service was amazing. The ladies at the front desk were helpful, and patient. It was very pleasant to be greeted by them. My dental hygienist was Diana (Deana). She was fantastic! Very gentle, yet precise. She was thorough and knowledgeable. I'm so happy with my experience, and also the cleaning ! My teeth are squeaky clean thanks to her!! read more

Beware! This company displays the worst in for-profit medicine. It puts profits above people, money above dental health. I went there and had an exam and cleaning that went well-enough, despite the high pressure sales tactics for treatments. But my wife's situation was worse. She went there for a checkup and cleaning. Because she refused the recommended deep cleaning at over $900 and a crown for another $900, they refused to provide her with the cleaning that her insurance would cover. From the point of view of dental health, this makes no sense. A basic cleaning (which would be covered by the insurance) would do some good and no harm. Why then refuse to provide the minimal (covered) care because a patient refuses the maximal care offer? The answer of course is that the tactic will get a critical mass of people to purchase the more expensive treatment. They went on to tell us that the insurance company would not pay for any treatment if the doctor had recommended the deeper cleaning. Since this was very counter-intuitive to us, we called the insurance company. They informed us that what the dental business had told us is incorrect. So the business manager either lied to us or didn't know what she was talking about. Go somewhere else. I certainly will for my next treatment. read more

Location. Cleanliness. Friendliness. Availability. Honesty. These are just a few words to describe my overall experience at Dental Options. Sure, no one really 'likes' going to the dentist or a doctor, typically, however, when the bedside manner and over experience is pleasant, I do not mind as much. My first visit was interesting in that as a new patient I went through the ringer a little bit. X-Rays were taken, a visit from the head dentist himself, which yielded not so pleasant reactions from myself, but a very nice cleaning from the hygienist. I am very picky you must know when it comes to a good teeth cleaning. My second visit was spot on. I was getting married just a couple days later and so I had planned it out to get a nice cleaning. My teeth looked great, and as importantly to me, the pain was very minimal. The hygienist was calm and caring, and yet still cleaned my teeth very quickly and efficiently. I will be happy to go back the young lady who worked on me in the future. The building is a multi-plex and so they have valet for those interested, or plenty of self-parking out in front. A short walk in and up the elevator and you are there very quickly. I think one of the best selling points for me also is the late appointments at least once a week they offer. I typically go on a Wednesday and do not have to take off time from work. A huge win for me. Overall, a great cleaning and they take my insurance, so I am a happy camper. read more

Dental Options - Waiting room. - General Dentistry Near Me - North Miami, Florida

Dr. Papir is the best Dentist in Miami. She has excellent chair/side manner and uses the most updated technology mixed with the highest level of training to ensure teeth look great and are healthy. After going to three horrible dental practices, I found Dr. Jessica Papir when she first started 13 years ago. From cleanings (Sheila is the BEST) to check ups to fillings to crowns worthy of Disney, Dr. Papir is the only person who could make me happy to see the dentist. *the front desk staff is not always 5 stars but once you move past the waiting room, you're in good hands. read more

Scheduled a standard cleaning and waited 2 hours to only be told they didn't have anyone to do the cleaning. Don't waste your time.

"I had three different appointments at Orthodontic Options, and each time the staff especially Jocelyn was well informed, friendly, and kind. You could see they really care about their patients. There are no words to thank them enough." read more

Visited a number of times. The treatment and facilities were great but same problem as other reviews. They will tell you you need unnecessary expensive treatment. Advised I needed implants. The financial evaluator on site felt similar to buying a car- a lot of pressure. Felt very uncomfortable. Ended up having treatment elsewhere and only a bridge at a fraction of cost. Have never returned here. Shameful read more

This place is horrible! They missed a cavity for years that led to root canal. My husband had a failed dental implant which resulted in a missing front tooth for over 1 year. They have very poor communication, and rush through appointments not listening to the patients questions or concerns. Please stay as far away from this office as possible! read more

Quite the racket running here. I went in for the first time as a new patient for a cleaning. Next thing I know, the dentist is insisting I need a crown when I most certainly do not. But it didn't end there! They did 18 X-rays of my teeth. Never in my 53 years has any dentist taken more than 4-6 X-rays at one time. To boot, dental x-rays are customarily performed every two years; this office was insisting they do x-rays every six months--never mind the unnecessary radiation and cost to the insurance and to myself. After that, they took me to a room where the manager handed me a laundry-list size print out of all the services I "needed". As I was walking out they were telling another patient she needed a crown. They're all about up-selling and performing superfluous dental work in this office. Run far and away! read more

So far it's my first Time and I have not yet being serviced by the doctor I selected. The building is not really appealing. There are 2 elevators that you have to wait for a while. The person at the desk, ask me for my name to reconfirm my appointment, I signed the sheet and she told me to take a seat. I wondered why I was not feeling out paperwork right away. 20 minutes later because I got up to ask, the lady sitting at the desk asked me if I completed the online form. I mean what is wrong with people, they do not have their logistics all together. If she was away from the desk and she see that more people signed the sheet, what is logical to do. I was very specific. That my appointment is at 2:00PM, and half out later nothing, still waiting. If I was a walk in I would not care, but an appointment was made, therefore they must respect people time, and specially that they have a policy if you missed an appointment they will charge you because they work very hard to serve, therefore they must respect people appointment, time and energy. I will follow up after I finish set I g the do dentist and write another review about it. read more

I had to get a root canal, so I found them under my plan with guardian direct m, first visit they took my insurance for the consultation, afterwards spoke to billing department about costs which they said root canal wasn't covered under my insurance which I thought was very suspect considering that why you purchase dental insurance so they claimed to give me a discount which I agreed bec I needed it done immediately, so after a few visits and $1900 later I was finished but I start receiving letters from my insurance company showing they submitted the exact procedure I had done and paid for out of pocket for compensation which shows I'm only responsible for $400 copayment so I immediately call my insurance company and the confirm a bill for $1475 was submitted and partially payed minus $400 copay which I'm responsible for and they informed be the dental office owes me everything I overpaid and I tried to do conference calls with dental office they were very spotty and kept denying the obvious and kept making excuses and never answer why they lied about insurance company covering my root canal and why they didn't just charge me the copay amount, these people are reprehensible and criminal and I am exploring all options. read more

Dental Options is their option to screw the patient. Unnecessary diagnosing treatment for creating big expense when other same treatment by an individual dentist was 1/2 the cost. This is a scamming corporate entity not an individual family practicing type personal dentist. Plus arrogant staff. read more

I've been coming here for a couple of years and I'm fairly pleased with their service. I tried using another dentist in Miami Shores, and while they're office was new and their equipment was brand new; they were very expensive and I feel like they were trying to charge me for services that I didn't need. At Dental Options, I've had a much better experience and their prices seem to be pretty reasonable by comparison. You still need to double check your appointments with respect to what you're getting done as this office is very busy so you'll want to make sure they have all of your correct information when you go in. But overall, you will probably be very pleased with their service. read more

BE CARFUL!!! I called them to make an appointment and see if they accept my dental insurance. I told them that I will probably need root canals, they said they accept my insurance and scheduled me to see a general dentist for cleaning and examination and seeing the specialist. It was a bait and switch strategy. They took the ex-rays and later told me their specialist does not accept my insurance. They benefited from the exam and the ex-rays. No other dental office would accept another establishment ex-rays and there is a good reason for that, the ex-ray machine is a cash cow. They asked me to step into the waiting area and wait 4 times in between taking the ex-rays, seeing the general dentist, seeing the specialist and getting an estimate for my dental work. The fourth time I did not wait to get my teeth cleaned, I just left. They have no clue or maybe they just do not care how abusive they are. They treat you like cattle. read more

Just came back and they did not scheduled the filling the doctor recommended on my last exam. So far have been waiting for 30 minutes for my cleaning and im still sitting here read more

Dental Options - Waiting for 30 minutes for a cleaning....what a joke!!!!!!!! - General Dentistry Near Me - North Miami, Florida

I have never felt as insulted as this place, the assistant who attended me had a lot of lack of professionalism that did not know anything about insurance, my insurance covers everything, including x-rays, and she wanted to charge me, I had to leave the place and go another dentist. read more

Felt compelled to write a review the actual dentistry I received was excellent , my problem was the office staff I had insurance that they accepted ,Delta, But had several procedures carried out , it seems they could never figure out the bill they would tell me " well this is going to be x amount maybe $200 then the bill would be $400 after one set of procedures was presented with a bill of $1200 that I was told would be 7-8 hundred its a shame that the front office would let the doctors down !! read more

I am very disappointed. I've been having tooth pains and needed my wisdom teeth taken out and my dentist wasn't available until November so I chose to go to Dental Options. They were nice to me and got the job done. The problem I have is that like other reviewers they overcharged me. They didn't explain that some items weren't covered by my insurance and I had to pay a large portion out of pocket. They didn't even submit everything to the insurance because they said it wasn't covered. Usually places submit EVERYTHING to the insurance and I'll deal with the denial but at least I have it on file. They tried to send me a bill because they "messed up" and didn't charge correctly but in fact I was still supposed to be charged less than I did. I will never go there again. They had me on hold for 30 minutes because no one could figure out why the numbers weren't adding up. $1100 to get teeth removed??! I should of did my research smh. read more