I called Dr. Quigley's office with a painful toothache on Tuesday and they were able to see me on…read moreThursday morning. First and foremost, the doctor talked to me like an adult, answered all my questions and explained everything he was doing. He and his staff were gentle and patient, which is so key to any dental experience- especially when you are in pain! I needed an extraction and he referred me immediately to a surgeon who saw me right away. The tooth is out! And the best news is that Dr. Quigley is setting up a treatment plan for my ongoing dental issues - not just telling me to come back in six months. It felt great to be listened to and cared for with compassion and understanding. Highly recommended!

Dr. Quigley and his staff are some of the best people. I had a dental emergency early in 2011 and…read morethey literally saved me. They made space for me in their busy calendar, calmed me down. helped me get on a payment schedule for my non-insurance, and explained everything to me in detail under I understood my decisions and my charges. Dr. Quigley took absolute care with my teeth, helped me with my sensitively problems, diagnosed my undiagnosed nighttime grinding, and helped me get on a WAY better dental routine [even though I literally thought I was taking the best care of my teeth - I wasn't]. No cavities in 3 years! I'm in Washington, DC now and I wish I could go up to New Haven just to go to the dentist.

Really difficult to schedule/reschedule an appointment once they made a mistake, way more time than…read morea patient should spend on that!

Update: I've added proof that this is a real review because Dr. T has forgotten his own actions…read more This dentist is absolutely terrible. I got multiple fillings from him two years ago on the left side of my mouth and they are STILL sensitive. I learned my lesson early, switched to another dentist to do fillings on the right side and what do you know, the other dentist's work is just fine. Not only are my fillings by Dr. T terrible, he also took unusual breaks during the procedure, leaving me to sit there waiting with chunks of multiple teeth drilled out. I went to the bathroom during his break once and saw my teeth without the fillings -- horrifying. No one should ever have to see their own mouth like that. And lastly, I requested that my records and x-rays be sent from his office to my current dentist THREE times over the course of a week, once during my first appointment with my new dentist because they still hadn't sent them after asking twice. As a result, I had to get all new x-rays that my insurance wouldn't cover. That's money lost because of his negligent staff. So in case I haven't warned you enough, please please do not go to this place. You can find much better. I know I did.

Highly recommend this dentist office. The staff are always so kind, chipper and friendly. They do…read moretheir best to fit you in for your appt and even have a cancelation list. Hygienist are very nice and through. It's always a pleasure dealing with this dentist office.

The bests of the best , OMG , he and he's team are nothing but pour Genius!!IMPLANTS 1-2-3…read moreunbelievable ! Love , love them !!!!

I have been working with the New Haven Dental group for almost 3 yrs now and the care I have…read morereceived as been top notch! The office is very clean and comfortable. I'm never too cold or too hot. The staff is friendly and welcoming! The atmosphere makes you forget you are at a dentist office! Scheduling appointments is super easy and the reminders are helpful. Dr Kern is the best dentist I have ever had! I have never felt any pain and she always explains things in terms that any patient could understand. She always asks how I am doing and remembers updates from 6 months prior. Elizabeth is the best hygienist! It's the little things like remembering the water setting that are most comfortable during my cleanings. 10/10 would recommend!

I've been going here for over a decade. Front desk can be a little rough around the edges. It's…read moregotten a little better given a lot of the forms are online and there is less interaction. The hygienists are for sure kind and attentive. Drs spend 2 -5 minutes with patients. Last visit was super shady. First, I filled out the paperwork with medical information - totally appropriate for 6 month visit. None of my information has changed. AND THEN I was told I was required to complete an identical medical survey for a private company to access medical records that sold products for sleep apnea. I was told patients could leave the office without completing it by the front desk- totally unethical- there should have a been a disclosure form available around transparency and consent. As a medical provider, I was disgusted by their ruse and will not be returning. The overall care is adequate, but administrative practices are suspect.

An excellent dentist. Competent and compassionate. Highly recommended for any dental work that may…read morebe needed.

I love this practice! Dr. Malinconico is wonderful and his staff is, as well . Everyone in this…read morepractice is competent, friendly and caring. If you need to go to a dentist, this is the practice!

Fabulous dentist very talented and Great bedside manner…read morewith a gentle touch My husband and I and all 5 children go who are dentist phobic We have had everything done here Great staff very friendly and efficient Our elderly parents go as we'll and have been going to the practice since Dr. Lee took over for the previous dentist

Great dentist, great staff. My family have been going to him for…read more years, and he has never done less than really great work. a little pricey, but he's worth it

I waited for 2 hours the first time and left. I couldn't believe how many ppl he had in there. I…read morecannot believe this Dentist is run so poorly. Incompetent ppl! Careless cold cruel. Pulling teeth out nothing caring how its replaced. Stop jamming that dirty little office with tons of people and maybe you can do better work. You are clearly not to concerned with your image.

Overall, a bad experience. My first cleaning was done poorly. Felt like a nail tech was prepping my…read moreteeth rather than cleaning my gumline. Didn't record my pocket health even after I inquired. The hygienist continued against my protest and inquiries. They told me "Everything was good" after my x-rays. I told them it was not. I was gaslit for weeks about tooth pain and migraines. They told me to see my PCP who referred me *back* to my dental provider. I returned because my face was swelling, and I knew whatever was wrong wasn't right. They told me to floss and use an electric toothbrush. No x-rays. No emergency exam. No option to yank my tooth. Nothing. Just go home and floss. Ok. I called *again* because things worsened. The receptionist told me to see a TMJ specialist that my insurance would cover. They declined to refer me to this specialist and continued to repeat "call your provider to see who is in network". No sense of urgency. No option. No way to see the dentist so that he could refer me. They told me to wait four months until he *would* see me again. And then they said they were booked out five months. So, which was it? They claimed that I couldn't pay out of pocket, but the truth is that Chapel Street (and other facilities) discriminates towards those of us with Husky Insurance. No way that any ethical practitioner would see my x-rays and send me on my way without a treatment plan. I'm not a trained professional and I knew something wasn't right. I wouldn't recommend that anyone go to them. If you're in pain, go to a reputable place and ask for a payment plan. You'll regret letting them near your mouth.

I found Dr. Lerch because one of my side veneers fell out while I was flossing. I soon messaged two…read moredifferent offices. The contrast in responses told me everything I needed to know. Dr. Lerch personally responded the same night after hours (while the competing office got back to me the following morning, asked all the same questions I had already answered in their online intake form, and then recommended I schedule an appointment in two weeks). She messaged to let me know they consider this an emergency and would prioritize it (it's very painful and hot/cold sensitive to have an exposed tooth with veneer missing). I was in her chair getting the veneer reattached the following day. Altogether it took less than 30 minutes. Admittedly, I came to Dr. Lerch's office with some quiet distrust of dental offices in general. However, I have since found that I can completely trust Dr. Lerch's office with the full scope of my dental care, and so I also recently decided to move forward with a lingual frenectomy that had been impacting my speech for decades but I kept avoiding. The procedure took minutes and was entirely painless. Lastly I'll add that what makes this place truly exceptional is that Dr. Lerch's care and standards are not limited to her. Every person I have spoken to in the office shares the same qualities, whether Robby, Rahisha, Karen, or anyone else. It's clear that Dr. Lerch's values shape who she hires, and it shows in every interaction. I am glad I found her office.

The type of care that I received from all the staff was beyond my expectations. Dr. Lerch was…read moreamazing, took the time to answer all my questions and me feel very comfortable (she even gave me her personal number if I had additional questions later). Everyone was great, knowledgeable and made me feel welcomed. I will return for all my dental needs!!!