The staff and Dr. Mok were very kind and welcoming from the moment I walked into the office. I…read morerecommend Dr. Mok and staff because of care they showed me. You will feel very confident and positive during the procedures. Thank you. Kristy B.

The only good thing about this dental office is the hygienist she's great but I went through 3…read moredifferent dentists in 3 years. It's like a revolving door dental practice . Sorry but I would not recommend this place at all .

By far the Best Dental Experience I've ever had! Everything was done very quickly and…read moreprofessionally! Marlene Zaboura did an Amazing Job cleaning my teeth and they feel great! I will only go to see her for all my teeth cleaning from now on. I also had 2 fillings done, and was taken in very good hands. I have never had a filling in my life so I was nervous about it. Everyone made me comfortable and I will absolutely be coming back to Dental Works!

I had taken my wife to this place and on 1st visit they were good and mentioned there 4 cavities…read moreand 1 is major and 3 are minor and i scheduled another appointment for tooth filling which had major decay and needed filling immediately but they did work on minor 1st and scheduled the second appointment to work on major and in the 2nd appointment some other doctor did the work and she worked on 2 teeth but not the one which had major decay and when asked they start telling that it may require root canal and when i asked her how she worked on the tooth which was not given in estimate, she mentioned that she saw cavities so worked on it... so they just never go on what estimates they give. its just a rip off of money and then when i question the senior doctor, he responded with i was on vacation so nothing can be done and account manager was like i will refund the money for working on wrong tooth. when i asked ok as you guys have made mistake work on the tooth which had major decay for free, she was like ok, we will work on it for free but it it requires root canal you would have to pay for it and it would cost $900. So basically its a rip-off. I would never go back to this place nor recommend anyone.

This place came recommended to me by my dentist at Hudec Dental in Broadview Hts. and this place…read morewas the best decision I made to bring my daughter to have braces put on. We came right before her xmas break and was more than pleased. This place is extremely kid-friendly and high tech. The staff was in the holiday spirit and were dressed up with crazy xmas sweaters and pajamas on. This place is a breath of fresh air. The staff was great and my daughter was at ease. Papandreas has numerous incentive programs that encourages good oral hygiene. They offer convenient options if your child needs an adjustment by coming to your child's school for a quick touch up if needed. It is obvious the staff cares and the money that the client spends on braces or other services is put back into their business. We're talking state of the art equipment and even iPads to entertain the kids while they're waiting. The orthodontist was amazing and answered any and all questions we had. The staff also made sure we left feeling completely satisfied with our decision and made sure we left with all of our questions and concerns fully addressed. I've never felt so welcome at an orthodontist's office before, much better than the place I went to when I was a kid. I can't say enough wonderful things about this place and if you are considering braces for your child or yourself, check it out. My daughter is looking forward to her next appointment so she can choose a new set of colorful bands to go on her braces. I can't wait to see what she comes up with next time. Who knows maybe something green for St. Patrick's Day??? :)

1 Star -- Extremely frustrating experience…read more I am honestly extremely upset with this experience. Before making an appointment with papandreas Orthodontics, I called specifically to ask if they accepted my Humana insurance. The woman on the phone told me, very cheerfully, that yes, they accepted it. I trusted what I was told and made the appointment. I then drove TWO HOURS to get there. When I finally arrived, I couldn't even easily find the office because the building is incredibly crowded and confusing, with nail salons, restaurants, and multiple businesses all around the same area. After finally finding the orthodontist, I was given paperwork to fill out. While I was filling it out, the same woman I had spoken to on the phone looked at my insurance card and suddenly said, "Oh, this is Humana. We don't take that here." Excuse me?! I literally called beforehand and specifically asked if you accepted Humana. I even asked her if she was the person I had spoken to on the phone, and she said yes. I reminded her that I had asked about my insurance before driving all the way there, and she basically told me that she thought they accepted it. That is absolutely ridiculous. Why tell someone you accept their insurance when you don't? If there was any uncertainty about my insurance, I should have been told that BEFORE I made the appointment and drove two hours. I wasted four hours of driving time round trip, plus gas, because I was given incorrect information over the phone. The whole experience was incredibly frustrating, and I definitely would not recommend this office based on how my situation was handled. Please double-check your insurance before making the trip, because apparently being told over the phone that they accept it isn't enough.

Robin, the receptionist was extremely helpful with our questions for a dental issue needing done…read moresooner than later. My son is on a busy tight schedule with certain dental plan restrictions to work with. Robin went above and beyond to try to accommodate his situation. She even tried to work it out that he could get his x-rays started the same day we called, to get his teeth fixed faster. She was so courteous and understanding, that we like this place before even meeting them in person. We tried others that were closer, and they dismissed us within minutes even when we offered to pay with a credit card, or cash, if the dental plan wouldn't work! It says a lot when the person on the entrance desk is that willing to work with a new client and their personal situation. On that I will give the Burton Dental Care Office a 4. It would be a 5 but we haven't actually even been there yet. It will be soon, thanks to Robin.

Try calling his number for an appointment. Nobody ever answers and there's no VM. ridiculous for a…read moredental practice

Went to see Dr Torry , have not been to dentist in a while , he is wonderful very honest, funny,…read moreand not trying to do work that is not needed. Told me what needed done and Laurie got me pricing and told me what my insurance would cover. All app made already and having everything done in the next 2 weeks, great place!

Dr. Weiss and Dr. Tor are phenomenal orthodontists. Both my children had braces by Dr. Weiss. So…read moremany people comment on how beautiful their teeth are. At age 55 I was always self-conscious about my smile and hated having my pictures taken because of my crooked teeth. I thought I was too old to have braces; however, I decided to consult with Dr. Weiss. I left that consultation feeling excited because I was going to have Invisalign. Finally I am able to smile without being self-conscious. Thank you from the bottom of my heart for all that you have done, Dr. Weiss, Dr. Tor and the whole staff. You not only gave me a smile you gave confidence. I recommend Dr. Weiss and Dr. Tor. If you are reading this review that means you are looking for an orthodontist...... STOP LOOKING..... Call and make an appointment and get started asap. You will not be disappointment.

$5,000.00, 2 years & 2 months later. They think is perfect. Do you? I had caps, now 6 months…read morelater, the caps have grooves because the teeth still aren't straight. They Failed: 1) Straightening the bottom to stop the groove in the top front tooth. FAIL. The cap now has a groove. 2.) They didn't push the fang tooth back and down. 3.) Overall laziness & lack of caring by the actual "Dr's." Their assistants do all the work. I would NEVER recommend them. THEY DON'T CARE. THEY ARE ARROGANT, GREEDY, DON'T WORK, AND DON'T CARE. The communication between dentist and orthodontist was so bad, they did inclusions on the bottom set and they weren't needed. It's been a disaster. I'm an adult, if that makes a difference. I'm angry, and rightly so. They tried to expediate the process (to save them money on trays, made in Mexico and I'm almost nearly where I was in the beginning. The problem is the same.

I knew that my 11 year old needed orthodontic work done, so after a long discussion he wanted to…read moretry Invisalign. We had heard about this interactive walk-in available place and decided to give it a try. We did schedule an appointment, but did it the night before and got a time that worked for us. The staff there were very friendly and explained every thing they were doing to him. Our first appointment was a scan and meeting with Dr. White to go over the treatment phase. He was very personable and nice. Afterwards another staff member explained pricing and financing options. There was absolutely no pressure to sign up at that very instant, and that's what I think I love the most. They understand it is a big commitment, and sometimes families need to weight options. We went ahead and signed up that day, signed some papers and went on our way. They said it would take about 8 weeks to get his first treatment round in, but it only ended up taking about 4-5. He went in once everything was in and they fit him in his first set (along with some other stuff placed on. We are now being monitored ever week remotely and it is working out great. Very happy with this doctor and office.

I've always wanted to try Invisalign because I have never been happy with my teeth and when I was…read moreyounger I didn't have the opportunity to get braces. So finally I was able to start this journey in February! I am sooo very happy with all the progress; I have completed 10/16 months so far, just had an appointment and I'm already basically done!! Just minor tweaks now. Wearing the aligners for the full 22 hours is key. I really kept up with it along with all the check ins, so I do believe that helped speed the process up by a lot. Everyone is always so friendly and welcoming at the Rocky River location and Dr. White is awesome! Really, truly, thank you soo very much to everyone who has worked with me on this 'new' smile journey. I couldn't be happier with the results!

Roney- the hygienist is the best around! 40 years of service…read moreThe office staff is pleasant Dentist is good Do not allow them to sell you unnecessary services For exsmple- deep cleaning or cavity fills The dentist seem to push optional setvices